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Customer choice award

Best Online Travel Sites

How awards are chosen
Award winners are chosen using a ranking algorithm that assesses each business on the number, quality and recency of customer reviews, and takes into account the business's overall star ratings, page visits, customer response rates and timeliness, and number of comments and questions submitted by the Sitejabber community in the past year.

The annual Sitejabber Customer Choice Awards were created to honor outstanding businesses that provide exceptional products or services to their customers. Each year, over 70,000 businesses with reviews from over 100 million consumers are considered, and Customer Choice Awards are earned by less than 1% of them.

“To echo eddie's comments, it's simply indispensible...”

To echo Eddie's comments, it's simply indispensible to anyone who travels around a lot and needs to find decent hotels. The comments are informative and often hillarious. Some...

“Travelling is safe this way”

I travel a lot. It makes me happy and I need to make sure that my flight is safe and there's nothing to worry about. I used American express several times and there were no inconvenient...

“They kept their word on their price guarantee”

i always use Expedia for my travel plans, work or play. I made a reservation in Palm Springs. After I made the reservations I saw a cheaper price on the same hotel for the same dates. I...

“I have been pretty happy with american express”

I have been pretty happy with American Express. They send me an email well in advance with the amount due. This gives me plenty of time to pay the full amount. The website is very easy to...
5

Kayak

“If you are booking a trip, you should be comparing...”

If you are booking a trip, you should be comparing prices on kayak.com. It's a meta-travel-site search engine (don't know if that's the proper term) which basically means it searches all...

“The best! wheelchairs at the departure drop-off!”

Not only do they have very, very funny, warm people on their cabin crews, but my aged mother had to travel this afternoon -- on oxygen, can't walk 40 feet. We couldn't figure out how to...

“Perfect”

Fantastic hotels with friendly, helpful, and excellent service. I have never had any issues staying in Starwood Hotels and trust me: I have stayed there a lot. Five stars ...but only...
8

Delta

“Last trip amsterdam to detroit, great service, booked...”

Last trip Amsterdam to Detroit, great service, booked direct trough out their website No Problems what so ever.
9

Orbitz

“My family all lives out of state and i fly a lot, when...”

My family all lives out of state and i fly a lot, when I can get rock bottom prices, and Orbitz has consistently had the best prices anywhere on the net. Flat out will not go anywhere...
10

JetBlue

“They go above and beyond what is expected!”

Jetblue does have limited airports they use, however if they are going where you need to go they will ALWAYS go there for a cheaper price. One time I got to the airport earlier than I...