I received my dress on august 6th and returned to the carrier on the 24th and was received by revolve on the 25th. After multiple follow ups, on September 11th, they asked for the return tracking number(which means the dress was received and they were unable to relocate it)

After 23 days, the stated that they cannot return the money because the dress has a stain! The dress was lost and they are denying it. And blaming me for a stain that was not caused by me but with their negligence. They refused to provide pictures of the stain! I asked them to return the dress and they don't know where is it! So funny and sad at the same time

Great app and website, both very straight forward. Accidentally ordered the wrong size and was able to cancel and reorder effortlessly online without having to wait on the phone forever like most businesses. Also received my item earlier than expected and the shipping was FREE! Thank you Revolve for a great first experience.

Revolve is my favorite place to shop. Revolve makes finding trendy outfits easy because it has curated multiple piece looks combining different designers. If I need to return any items the pre-printed label makes it hassle free.

Hi there
There was a damage on my sweater when it arrived. I called immediately. The person on the phone was so kind and helpful. I sent back my sweater right away and received a new one without damage within a few days. I love my sweater and the service. So I will be coming back for more. Thank you so much

Pretty dress, I ordered for a summer wedding. I did not end up wearing it because it was an outdoor wedding on a very hot day in Texas and the material is heavy. I like the dress anough to keep it for another occasion

I just had to leave a review for revolve, I've been a long time customer placing 91 orders over the years but their customer service team really stepped up to help me recently. They were incredibly fast to resolve an issue with a missing package providing quick service, kindness and impressive turn around time in getting me my order! They were very responsive both over email and phone with around the clock help (even responding to my emails at 10 PM) to get my order re-shipped. Thank you!

Very easy to order. Glasses were gift packaged beautifully and arrived quickly. Provided with tracking updates on everything. Great experience with Revolve. Thanks!

I had ordered a new tanning lotion and was having it delivered to the Florida address where I was staying.
It was supposed to come within 2 days. When it didn't I called customer service. She was very helpful. It turned out I hadn't completed the order so it was never ordered in the first place. So I wasn't sure I wanted to order it, because my trip was for only 4 more days. She said she could send it overnight. Of course overnight shipping is expensive, so I politely declined. She said they would overnight it for no cost. OMG! When was the last time that was offered to you? Especially when it was my fault that I screwed up the order to begin with. So it was overnighted at no cost to me and I was able to use the lotion for the rest of my trip. Hands down the BEST customer service I have ever experienced.

Love everything! From picking out cool clothes to the ease of sending the ones I don't choose back in the mail with prepaid postage. The whole thing is super easy and I get a great product! Thanks! Revolve! Kelly P.

I did not receive my purchase, although the carrier service said it was delivered and had a photo to show. The package was not delivered to my door but left in an unsecured area. I contacted Revolve and the representative, Jennifer went above and beyond to resolve the issue. I got a replacement delivered to my front door the next day. It was such a breath of fresh dealing with a customer service representative who embodies what "true service" means. She was very professional throughout our email interactions. I will definitely recommend others to shop with Revolve based on the type of service I received. Revolve also has great merchandise for all.

Great. I wish you bring back ordering different sizes to make sure they fit, cause I always have to order multiple sizes of the same item to see what fits me and it gets expensive. But love your clothes

Was very please to have the item I purchase arrive so quickly. The product was in perfect condition...unbelievable service. I've already told many family members and friends about my experience. Great job Revolve!

The jacket I received looked cheap. It had hanging threads from the stitching as if it han been sown in a third world factory. No attention to detail or quality control. First and last purchase from revolve.

They have the best biggest selection, and what i appreciate even more is that they have life actual people helping around the clock who seem to truly care. A rarity these days. Also shipping is always so fast and returns are easy, can't say enough… thank you!

We'll run business, good quality products offered, strong communication, when delays do rarely occur revolve team proactively addresses and communicates. Pre-order process is great good customer service all around. Fun place to shop but more importantly a well run business

I found a dress from another department store site and ask Revolve if they would price match it. I contacted the customer service through their live chat and within 10 minutes, they did price matching and refunded me for the extra which I paid. They told me that the amount will show up on my credit card probably the next day. And I just can't believe this matter literally has been resolved within 10 minutes. For me, it is just an easy and pleasant shopping experience with them. I'm still waiting for my order but I'm already getting excited.