business logo of Revolve

Revolve

revolve.com
casual, evening & party, lounge, general men, womenAge 13-18, 19-25, 26-45
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About the Business

REVOLVE is home to the world's most-coveted designer apparel, shoes & accessories from Lovers + Friends, For Love & Lemons, NBD, Free People, Joie + more.


revolve.com
+1 888-442-5830
USA
Revolve is part of Revolve Group
Founded in 2003
Clothing item from RevolveFashion apparel by RevolveMerchandise from Revolve clothing lineRevolve fashion product

Business Highlights

General

Parent Company: Revolve Group
Year Founded: 2003
Target Gender: men, women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (California)

Returns

Return Policy: free
Return Instructions: items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: casual, evening & party, lounge, general
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, XXL, 0X, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: chat, phone, email
Support Phone: +1 888-442-5830
Support Email: sales@revolve.com

Payment Options

Payment Methods: card payments, financing
Buy Now Pay Later: Afterpay, Klarna

How would you rate Revolve?
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Reviews Summary

Revolve has a rating of 4.1 stars from 1,410 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Revolve most frequently mention customer service, fast delivery and great experience. Revolve ranks 33rd among Women's Clothing sites.

service
262
value
61
shipping
59
returns
18
quality
59

Instant Feedback

34,053 reviews
California
2 reviews
14 helpful votes
Follow Madeleine f.
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Revolve's shipping and return policy is by far more expedient than Saks or Neiman Marcus where a return can take as long as three weeks to post to your account versus Revolve takes about three days. The complaints about the quality of the merchandise is in my experience very simple you get what you pay for.

Date of experience: August 5, 2017
Kansas
1 review
2 helpful votes
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I can't believe anyone would spend $110 dollars on a swimsuit top that is basically one you can buy from Wal-mart. I bought it because it was good, and looked of decent quality in the photo. I bought it on discount, and even at $45 dollars I feel like I got ripped off. The top is made of incredibly thin material, not even as thick as a normal box store swimsuit. I ordered the extra small, was on the larger side of the size chart and it was STILL too big. It's not lined at all, which is preposterous for a $110 swimsuit. I guess it's my fault for assuming, but nobody else should assume they'll get their money's worth. The only reason I gave it 2 stars was that it is a cute cut. Literally the only reason. Thoroughly disappointed, will not be shopping here ever again.

Date of experience: March 7, 2017
California
2 reviews
0 helpful votes
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Super fast!
May 9, 2024

Always loved shopping online at Revolve. Love their ability to offer a ton of recommendations based on your search and viewing history. No other retailer really has that robust of a search engine it seems. You can really conduct super specific searches and come up with a wide variety of options. Love that everything is super current and fresh. And of course, the returns process is super easy as well.

Date of experience: April 29, 2024
California
1 review
2 helpful votes
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I used to purchase a lot from Revolve but my past few experiences I am DONE with them! It took over 2 weeks to get refunded from my returns! They sent out emails that they received my return but yet even after making several calls, speaking with management still took 2 weeks to be refunded! Seems to me Revolve is using their customers to fund their business! Buyers just beware you will no longer get your money back when they receive the return!

Date of experience: August 7, 2015
Candice L. Revolve Rep
over a year old

I am so sorry to hear that your recent experiences have not been up to par. Our company has experienced tremendous growth over the last year and consequently we have had a huge increase in return volume. We are doing everything possible to improve the speed of the returns process as we understand it’s an important aspect of the experience for our customers. If you have outstanding returns that are still of concern, can you please message us with your order information? I am happy to look in to it for you. Thank you so much for your feedback Lisa and we really do hope to have your continued business!
Best,
Candice/Team REVOLVE

Canada
1 review
0 helpful votes
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Great
June 17, 2024

Go to website to get cute pieces last minute. No other site gets you clothes shipped faster and accepts returns easier. Wish less items would be on preorder but otherwise great.

Date of experience: June 17, 2024
California
1 review
3 helpful votes
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I love shopping the occasions section of revolve clothing as they give me such great ideas for outfits based upon what event I am going to. I want everything from the LA getaway weekend! They have free shipping and returns all the time so they making online shopping easy.

Date of experience: April 28, 2014
Delaware
1 review
0 helpful votes
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Loveee REVOLVE
June 14, 2024

Honestly, I do not have anything negative to say about REVOLVE. They are customer friendly, promptly addresses customer needs, offer clear communication, and resolves issues effectively. Not to mention the price match they do. It is a win-win.

Date of experience: June 14, 2024
Virginia
1 review
0 helpful votes
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Revolve is a very good shopping experience.
March 30, 2024
Updated review

I like the vast selection of top, trousers and dresses. The prices vary from economical to high end merchandise that is costly but has quality and style. And the returns are as easy as can be. No hassles, no need to provide lengthy reasons why the return was requested and the process a refund promptly.

Date of experience: March 20, 2024

I really like the Revolve brand
February 13, 2024
Previous review

I really like the Revolve brand. Easy to use, affordable options, quick delivery and no hassle returns.

Date of experience: February 13, 2024
Florida
4 reviews
0 helpful votes
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HORRIBLE CUSTOMER SERVICE, ESPECIALLY THE RISK MANAGEMENT TEAM. I RETURNED 2 ITEMS THAT THEY REFUSE TO REFUND ME FOR. THEY STATE "THEY NEVER GOT THE ITEMS BACK" WHEN I EVEN PROVIDED THEM PROOF OF THE UPS TRACKING INFO STATING I RETURNED THE ITEM. AND NOW THEY ARE PUTTING MY ACCOUNT ON HOLD, REFUSING TO PROCESS ANY ORDERS OR PROCESS ANY REFUNDS FROM PREVIOUS ORDERS. REVOLVE CUSTOMER SERVICE WAS THE ONE THAT TOLD ME TO DISPUTE THE CLAIM WITH MY BANK...AND NOW THEY ARE PUTTING MY ACCOUNT ON HOLD. THE WORST CUSTOMER SERVICE EXPERIENCE EVER. WATCH OUT WITH YOUR RETURNS. STAY AWAY FROM THIS PLACE...SHOPBOP AND FARFETCH HAVE SIMILIAR ITEMS WITH MUCH BETTER CUSTOMER SERVICE.

Date of experience: June 25, 2024
Customer S. Revolve Rep
10 months ago

Hi Anisha! Thank you so much for your recent feedback. It looks like we have tried reaching out to you via phone and email today. I am terribly sorry for the inconvenience and frustration that you have experienced. I can assure you that we are doing our best to have this resolved with you. We will follow up with you via email with an update. We pride ourselves with having elite customer service, I apologize that this was not your experience.

Utah
1 review
1 helpful vote
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Through blogging myself and instagram etc I always see girls post about Revolve clothing. I visited the website maybe 12 times and never purchased from it. Finally I decided to pull the trigger and give it a try on two items Revolve had that I had been wanting. I am beyond impressed with the ease of the shopping experience and customer service I was provided. I have worked in upper management at a luxury retail business for 14 years so let's just say I am not impressed easy. It was seamless and easy to do an exchange, the items came in perfect condition and the selection of items on their website is fantastic. I would promote and push people to buy from them anytime simply from what I experienced. Thank you Revolve and I will be bringing much more of my business to you.
- Tess C.

Date of experience: October 1, 2019
Connecticut
1 review
0 helpful votes
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Lovely sandals..
May 26, 2024

I did not have any difficulty with ordering and/or receiving the shoes. I would have liked one size up, but did not have that option as all the sizes were sold out except for a 6 and 6.5!
The sandals are unique; despite being a bit too small, I decided to keep them!

Date of experience: May 16, 2024
Kansas
1 review
0 helpful votes
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Revolve Rocks
October 1, 2023

The process to purchase these limited shoes was not as easy as my other purchases but I understand. As an application programmer, I think it would be nice if the system could automatically check if the buyer has had prior orders and if they are buying a reasonable amount of a shoe. These filters would hopefully weed out some of the bots or resellers. But I did get to speak with a wonderful rep who helped me get the shoes I wanted.

Date of experience: October 1, 2023
Australia
60 reviews
29 helpful votes
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Pricey but nice
March 1, 2021

Although the products are quite a lot pricier than other fashion retailers, the quality of the pieces seem to be great. I purchased some necklaces from Revolve. They were discounted which was great and the quality was better than I imagined.
I usually wait for any sales as the price point of their products is usually too high for me.
Shipping took around 4 days (Australia).
However, navigating the website is super easy and I had a smooth sailing experience.

Date of experience: February 28, 2021
Florida
1 review
2 helpful votes
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I would like to write a general review about Revolve Clothing. I have used this company/site since 2011. Although yes garments are not always what they appear to be online, this would be an issue with the actual designer not revolve. It is a matter of getting to know the lines you are buying. For the most part the clothes are excellent. As far as the company itself they have excellent shipping and make return a breeze with the shipping label and return envelope provided. I have placed over 50 orders with them. Keep up the great work Revolve!

Date of experience: March 7, 2016
Candice L. Revolve Rep
over a year old

Thank you so much Meredith! We strive to deliver an exceptional experience to all of our customers and we are so thrilled to hear that you enjoy shopping with us. Have a great start to your week!

Texas
1 review
0 helpful votes
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Fast, easy, on time!
February 5, 2017

I was skeptical to order at first because of all of the negative reviews, but after my favorite Mara Hoffman swim suit went on sale 70% off, I decided to give revolve a try. I received a confirmation email immediately after ordering and a guaranteed date of when the suit would come. A tracking number was also provided once the suit shipped and it arrived exactly when it was supposed to. I never ever write reviews, but I think that Revolve deserves 5 stars because I had nothing but a great experience ordering from them! Thank you! :)

Date of experience: February 5, 2017
GB
1 review
0 helpful votes
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Great service
April 26, 2024

I find Revolve very professional and they keep you up to date when your item will arrive date day and time. I have ordered a number of items from Revolve and wil continue to do so. They make their customers feel important and safe. 5 Stars

Date of experience: April 16, 2024
California
1 review
0 helpful votes
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Great service
November 19, 2019
Updated review

Easy website to navigate. Gorgeous clothes. I really love that the items get to me in two days. I leave for a wedding later this week but the jumpsuit arrives Tuesday which gives me time to determine what to wear along with it. Thanks!

Date of experience: November 16, 2019

Easy website to navigate
November 6, 2019
Previous review

Easy website to navigate. Gorgeous clothes. I really love that the items get to me in town days. I leave for a wedding later this week but the jumpsuit arrives Tuesday which gives me time to determine what to wear along with it. Thanks!

Date of experience: November 3, 2019
New Jersey
121 reviews
357 helpful votes
Follow Lane F.
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I love most everything on this site and they charge you accordingly. I wait for sales to be able to afford these various sexy pants and dresses. Very good customer service and the company was quick to send me replacement size and my refund.

Date of experience: December 30, 2017
Ukraine
1 review
3 helpful votes
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I've ordered g-shock watch as a birthday gift for my nephew, of course the first thing they did is to charge my credit card. After this the shop tried to write off some more money from my card. Transactions were blocked by my bank. After this Revolve wrote me that I need to verify my identity, meaning a I have to send them my ID and a copy of my credit card (!). After spending an hour with their customer service I was assured that the order will go through. It did not. Next morning. I received an email stating that my order was cancelled. After I called them, I was told that my order was rejected by their risk management manager. So two days in discussions with customer service, no money and no purchase. The money were returned within a week, but considering that was usd 500, which were held by the shop, I believe Revolve is a scam for milking our money.

Date of experience: July 16, 2015
Candice L. Revolve Rep
over a year old

Hi Natalia,

I am so sorry to hear about the bad experience. I would love to help. I will reach out to you shortly via private message to gather your information. We appreciate your feedback and promise to do our best to rectify this for you!

Best,

Candice

Illinois
1 review
0 helpful votes
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Best in Class Online Merchant
March 26, 2024

Revolve is a dream to do business with. Super fast shipping… they let you know where your purchase is every step of the way! Easy returns.
And, when you call with a question about sizing… they are superb! They know their products and merchandise ad provide sage advice!

Date of experience: March 16, 2024