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the National Science Foundation

Member since December 2011

  • Reviews 107
  • First to Review 30
  • Thank Yous 0
  • Fans 5
  • Profile Views 6,762

Review Distribution

5 stars
54
4 stars
23
3 stars
3
2 stars
4
1 star
23

About Me

I shop too much!!

How I Can Help

I use to be a manager for a specialty clothing store and I have worked in the top department stores for years , and I teach customer service at the college level.

Interests

Shopping, reading, research, community development

107 Reviews by Lane

Sort by: Most recent

Shopbazaar.com

Shopbazaar

10/15/18

I love this site and have ordered an item that I could not get anywhere else. The item arrived as it should have, but it went on sale a short time later and Bazaar was so sad too bad- we don't make adjustments. They would not take a return after 14 days. So you need to know exactly what you want. If you want to return you need to be ready to return it the day you get it, and be willing to pay full price with no exchanges. Other than that its great Fashions!

Macy's

Macy's

10/10/18

You have to shop for real at Macy's and you will get a great sale. Loyalty pays off with Macy's if you know their merchandise you can get a good deal even in gold. They will make adjustments, and they often have trending items on sale. I just hope they keep their doors open and stop downgrading their sales merchandise CEO Jeff Gennette!!
More high-end designers mixed with mid-level products is what is needed.

Container Store

Container Store

10/7/18

I have a house of metro and interometro units carts and wardrobes. Fantastic customer service in the stores and equally online. My only complaint is shipping packing./packaging The items are often heavy and need more padded packaging on shelf corners (recyclable). My shelf carts are strong and have served me for years. My tv cart held my old big tube Tv 175lbs no issues, and now My new 50 inch flat (45lbs) is perfect on the cart and looks just as good.

Stylebop

Stylebop

10/7/18

Read carefully the return/exchange policy for the US-they dont have one. 14 days is not enough time, and the base of operations is in Germany so they dont have to follow.US seller policy. I ordered Ferragamo boots and called the office to get some information and they never answered the phone, so I emailed and never got a reply. I canceled via email- no reply so I went to the credit card and had them cancel the payment. I got lucky the bank was on my side. I still have never heard a word from Stylebop.

RueLaLa

RueLaLa

9/23/18

Ordered boots no one else has in my size. Tried change order to smaller size, and was shot down by customer service, tried to cancel order and got the same. Found out free return shipping means my money is held hostage for future purchases ie merchandise credit. If an item is defective they want you to take pictures and let them figure it out. Sandi b was right about the horrible return policy. This is my First and Last purchase with Rue lala. Gilt (Guilt )is now owned by Rue lala so I will have to stop shopping with Guilt as well. Got my order, they are real branded product, and the insoles are not glued to boot bottom, boots are long, but not unwearable. Stick to Zappos best adjustment policy!

ShopAKIRA

ShopAKIRA

9/23/18

I see the bad reviews and I take note. I have had nothing but good experience with the store. I called to check my fit, I knew the dress and shirt that I wanted. My salesperson was knowledgeable and steered me in the right direction. I got just what I ordered, but I understood and saw the product beforehand on others. They have very inexpensive clothing and accessories for small/thin people with limited funds and what you see is exactly what you get. You need to shop and ask questions. I love my dress-I also use as a tunic, and my mother of dragons turtleneck- only available at Akria!!

Maxstudio.com

Maxstudio

12/31/17

I have a large collection of max, but I miss the stores in the NYC area. This is the issue with the online-only presence of Max Studio. You have to guess if the size is correct, and hope for the best. Really great shoes, but I have no idea as to what is fit or no because most come from China and I have an Italian foot. Fantastic sale prices, but customer service is all about keeping the money at Maxstudio and not returning it to you. Do your homework and be sure before buying- call customer serivce a few times and make sure you are clear about size and fit.

Banana Republic

Banana Republic

12/31/17

They have some very good quality items and really great sales. I have all sorts of clothing and accessories from when Banana first opened in NYC. Stuff still looks new from 1981 when I was a high schooler. I lived in Banana in the village, and the online is just as good- exclusives are very collectible.

Gap.com

Gap.com

12/31/17

They have really stepped up the style factor and I love the sale prices especially. Online often has exclusive products that do not come into the stores. So exclusive limited editions are only online- drawing you to the online site.

Beats By Dr. Dre

Beats By Dr. Dre

12/31/17

I have ordered via the site to pick up in my store. I dont want my apple mailed to me unless it is absolutely necessary. The customer service is very good if combined with corporate. This is why I pay more for Apple products- the support outshines microsoft like the like of the sun if you were standing on it.

Kate Spade

Kate Spade

12/31/17

This site is an obsession that has emptied my bank account too often. I have found some of the most unique bags I purchased at any price. No longer owned by spade and now part of Coach which is no longer Coach but tapestry. What will become of the styles has yet to be seen. I shopped this year and got many great unique items at a sale price. Very good customer service in the stores, and the online tries to be just as good. This is why I keep coming back.

REVOLVE

REVOLVE

12/31/17

I love most everything on this site and they charge you accordingly. I wait for sales to be able to afford these various sexy pants and dresses.

Puma

Puma

12/31/17

I had to deduct one star because of the pricing issues at the puma site. Sometimes the outlet had the item for far less while it was sold higher on the internet site. I called for a price match and they would not do it but gave me 20% (I already had received my order). You can return items and get your money back, but how inconvenient is that. Just price match with your self and your competitors PUMA!! Once again you have to do your homework with this site and make sure it is offering the best price. Good products and a wide variety of puma goods including collaborations.

DesignToscano

DesignToscano

12/31/17

Used to be a 5 star plus site over 7 years ago. I have noticed a change in the types of items being sold on the site. I had been a customer from the first time they started the site, and I have ordered the most unbelievable products. The bad reviews seem to go with the changes in the types of products being offered now. I will call customer service before I order my new table.

SSENSE

SSENSE

1/2/18

I love everything they sell- some of the top designs possible. I get my product with no issue, but they are out of the country. Returns and exchanges could be a big issue so you need to be sure of what you are buying and do your homework to get the best price. They have items that cost thousands of dollars- so you really need to be sure! Worth the risk!

QVC Beauty Box

QVC Beauty Box

12/31/17

They have interesting products and sometimes exclusive items, but they often charge more, and do not discount shipping. I would shop with them more often if the pricing was better. The four stars is for the variety of products offered.

Stuart Weitzman

Stuart Weitzman

12/31/17

https://www.stuartweitzman.com/home/ is the real link. They have OK prices and sometimes the sales are fantastic. But they dont always have the lowest prices, and sometimes they will sell out and you will not get your sale item. Use the store locator on the site and call the stores to make sure you get what you want. You can also have the store order off this site for you to increase your chances of getting what you want. I took off a star, because they could discount a bit more!

Stuartweitzman-boots.com

Stuartweitzman-boots

12/31/17

I would not use this link to get to weitzmans site. https://www.stuartweitzman.com/home/ is the real site and I would not click onto a site that takes me to another sight like a portal, because they might be viewing your keystrokes.

Stuartweitzman.ca

Stuartweitzman.ca

12/30/17

I am not sure about what this is but the real stuart weitzman sight - https://www.stuartweitzman.com/home/. This is where all the real products and sales are located .ca is unknown to me and I have shopped https://www.stuartweitzman.com/home/ for over ten years now.

Alexanderwang.com

Alexanderwang

12/31/17

I have ordered several boots on sale and a few hard to find clothing items. I often shop on the site and call the store and have them send me the items. I am a wang head from back in the day when he had one shop in New York and I called them to send me things. They have the best sales!

Lane Has Earned 191 Votes

Lane F.'s review of RueLaLa earned a Very Helpful vote
Lane F.'s review of Stylebop earned a Very Helpful vote
Lane F.'s review of sheckys.com earned 4 Very Helpful votes
Lane F.'s review of COACH earned a Funny vote
Lane F.'s review of Addison Collection earned 3 Very Helpful votes
Lane F.'s review of DesignToscano earned 2 Very Helpful votes
Lane F.'s review of POPSUGAR earned 3 Very Helpful votes
Lane F.'s review of Coach-Outlet earned a Very Helpful vote
Lane F.'s review of QVC Beauty Box earned a Very Helpful vote
Lane F.'s review of ShopStyle earned 5 Very Helpful votes
Lane F.'s review of Us.christianlouboutin earned 5 Very Helpful votes
Lane F.'s review of Bergdorf Goodman earned a Funny vote
Lane F.'s review of RetailMeNot earned 4 Very Helpful votes
Lane F.'s review of Saks Gloweli Capital earned 3 Very Helpful votes
Lane F.'s review of Nordstrom earned 4 Very Helpful votes
Lane F.'s review of SideReel earned 12 Very Helpful votes
Lane F.'s review of Dillard's earned 2 Very Helpful votes
Lane F.'s review of COACH earned 3 Very Helpful votes
Lane F.'s review of Neiman Marcus earned 6 Very Helpful votes
Lane F.'s review of Victoria's Secret earned 2 Very Helpful votes
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