business logo of Revolve

Revolve

revolve.com
casual, evening & party, lounge, general men, womenAge 13-18, 19-25, 26-45
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About the Business

REVOLVE is home to the world's most-coveted designer apparel, shoes & accessories from Lovers + Friends, For Love & Lemons, NBD, Free People, Joie + more.


revolve.com
+1 888-442-5830
USA
Revolve is part of Revolve Group
Founded in 2003
Clothing item from RevolveFashion apparel by RevolveMerchandise from Revolve clothing lineRevolve fashion product

Business Highlights

General

Parent Company: Revolve Group
Year Founded: 2003
Target Gender: men, women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (California)

Returns

Return Policy: free
Return Instructions: items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: casual, evening & party, lounge, general
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, XXL, 0X, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: chat, phone, email
Support Phone: +1 888-442-5830
Support Email: sales@revolve.com

Payment Options

Payment Methods: card payments, financing
Buy Now Pay Later: Afterpay, Klarna

How would you rate Revolve?
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Reviews Summary

Revolve has a rating of 4.1 stars from 1,410 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Revolve most frequently mention customer service, fast delivery and great experience. Revolve ranks 33rd among Women's Clothing sites.

service
262
value
61
shipping
59
returns
18
quality
59

Instant Feedback

34,053 reviews
New Zealand
1 review
9 helpful votes
Follow Tiyannah W.
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I purchased a G shock watch from Revolve clothing and received an email not long after saying that they needed to verify that I was the cardholder in order to proceed with my order. This was understandable... I did as they asked which was to report 2 transactions back to them and then they replied to my email saying "We're very sorry, but your order has been identified by our risk management team as a high-risk order for which we will need further verification" and also asking me for a copy of my credit card or drivers license. I sent them a picture of my passport and credit card 2 days ago and still have not received an email saying whether or not they will be sending my order. I'm very disappointed as this has been dragged out for almost over a week now and I've spent 130 dollars but gotten nothing. Zzz

Date of experience: May 26, 2014
Pennsylvania
1 review
18 helpful votes
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I find so many beautiful pieces for everything-from barefoot on the beach to styling on the job! I've never been disappointed with this site! There is a price range for everyone in every category of clothing.
The only negative: I put a gorgeous lace Alexis romper in "My Favorites" (mainly because i wanted time to think about whether this was exactly what I wanted to wear for an event-and it was expensive enough for me to hesitate to make a quick decision). Today I returned and the Alexis romper is gone!
Question: do you periodically "retire" certain pieces?

Date of experience: May 11, 2016
Florida
2 reviews
0 helpful votes
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All-time favorite shopping site!
May 23, 2024

The customer service is out of this world. When you live somewhere with very limited shopping options, it is nice to have access to the styles that are trending. Thank you for the return process being so seamless! I love Revolve!

Date of experience: May 13, 2024
Alabama
1 review
0 helpful votes
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Best Experience with Revolve
June 13, 2024
Updated review

I love shopping at Revolve. They have a lot to choose from, shipping is fast, returns/exchanges are easy, and best of all, their customer service is incredible. I have never had a bad experience with them so far. Revolve is definitely my go-to shop for online shopping.

Date of experience: June 3, 2024

Very easy shopping experience
February 15, 2024
Previous review

Very easy shopping experience

Date of experience: February 15, 2024
Guatemala
1 review
0 helpful votes
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I contact them immediately cause they had put my order on hold even if the payment went through and then promised the dress would get here for the expected date, and one dress came in but the wedding one didn't so I wrote again and they apologized and gave me a $9 something dollar refund... :/

Date of experience: June 4, 2024
Texas
1 review
4 helpful votes
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Poor
November 20, 2017

Been waiting half a month for a two day order. When I called today they said I needed to verify my ID. Thanks for making me wait forever without notice of where my stuff is. I spent 2000 with revolve and received nothing. Go to the mall and buy a dress that way at least you have what you paid for.

Date of experience: November 20, 2017
Candice L. Revolve Rep
over a year old

So sorry to hear about the poor experience Angelica! Can you please message us with your order number or email address? We would like to look into why you were not notified and follow up on this for you. We hope to hear back from you soon!

Best,
Candice
Team REVOLVE

Pennsylvania
1 review
0 helpful votes
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Amazing.
May 21, 2024

Everything turned out amazing especially ordering them the weekend eve of my birthday. The ordering process was smooth, delivery was on-time & the dresses i ordered look even better on than they do online. It's so hard to pick my favorite!

Date of experience: May 10, 2024
Philippines
1 review
3 helpful votes
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I ordered a few wedding event outfits on Revolve and was quite excited as everything looks so good on the photos. Customer Service was very prompt in replying to my questions and the package arrived very swiftly despite living abroad. However, when I received my package I was really disappointed. I ordered a $300 dress and it looked so sad inside the box all folded up as small as possible. My other dress retailing for $70 was made in really cheap fabric. Both dresses had really bad quality fabric for the price so I do feel quite ripped off. Do not order from here unless you know the brand you are buying because their photos do look much better than actual product.

Date of experience: April 26, 2018
Candice L. Revolve Rep
over a year old

Hi Mika! I'm sorry to hear that you were disappointed with your recent purchases. We always want our customers to be 100% satisfied and do our best to stock high quality brands and merchandise. We appreciate you reaching out with the feedback about how the products were packaged and their overall quality and we will be sure to pass the feedback along to the related departments. Our customer service team would be happy to assist you through the return process should you want to return or exchange the items. Can you please send us your order number or email address? We can have them reach out to you and assist you further.

Best,
Candice
Team REVOLVE

California
1 review
0 helpful votes
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Love shopping on Revolve
August 21, 2023

I love shopping on Revolve! They have great customer service and you really can't beat their shipping and return policy. They have a great selection of in style clothing from numerous brands. I've been shopping with them for years and will continue to do so. Definitely recommend.

Date of experience: August 21, 2023
Malaysia
1 review
0 helpful votes
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Nice dress
September 14, 2023

The quality of the fabric is outstanding, and it feels incredibly comfortable against my skin. The design is not only stylish but also versatile, making it suitable for various occasions. The fit is true to size, and the stitching is impeccable, ensuring durability. I appreciate the attention to detail in the dress's construction. The ordering process was seamless, and it arrived promptly, exceeding my expectations. This dress has quickly become a staple in my wardrobe, and I can't wait to explore more fashion options from this online store. Highly recommended!

Date of experience: September 14, 2023
Illinois
13 reviews
34 helpful votes
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Positive
August 16, 2017

I have ordered from this company for years. Always have a good experience. Quality items and excellent customer service. Never had an issue when having to return or exchange. Highly recommend this company.

Date of experience: August 16, 2017
California
1 review
0 helpful votes
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Received a different selection
June 10, 2024

I chose a sample, that ended up being completely different than any of the options listed. I guess the eye cream i chose was out of stock but instead of any of the other amazing choices originally I got a cheap cheek color set. It felt like a bait and switch between a good product and something inferior. This has happened multiple times to me.

Date of experience: June 10, 2024
Customer S. Revolve Rep
11 months ago

Hi Madeleine,

Thank you very much for your feedback regarding your recent sample request. I sincerely apologize that this is not the first time that you have received the incorrect sample. Unfortunately, the manufacturer provides us with limited samples, and while we do our best to ensure that you receive the requested sample sometimes our inventory does fluctuate. We value your business and do not want you to feel as if this is a bait and switch. We will do our best going forward to have your requested samples shipped out with your orders. We appreciate your understanding. Please reach out to us if you have any further questions or concerns. Have a wonderful day!

South Africa
1 review
0 helpful votes
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True to size
October 15, 2023

Perfect dress. Bought it for a black tie and received plenty compliments. The halter neck part was slightly too long for me but I understand having to accommodate ladies who might have a larger bust. 9/10 for me

Date of experience: October 15, 2023
California
2 reviews
0 helpful votes
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Great
July 23, 2020

Amazing custom service. The best I have done in a long time. Clothing pieces I ordered are perfect. Very happy with my order. Fits were perfect and quality was a lot better than I expected. Definitely ordering again!

Date of experience: July 22, 2020
Virginia
1 review
1 helpful vote
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Poor quality
October 16, 2019

I've ordered from revolve two times and I'll never do it again. I thought the first time I ordered five dresses and all of them were very poor quality. Some of them had threads that were unwinding. The second time I tried my luck again a year later to see if the quality had gotten better but it didn't. I got a dress wear the strap was completely broken off from the dress. Just because influencers are posing in their clothes doesn't mean that's actually the quality you're going to get

Date of experience: October 13, 2019
Montana
1 review
3 helpful votes
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We live in a highly populated area and always require a signature due to high package theft. They just dropped the package without signature and naturally it was stolen. Contacted revolve since these things happen, and they wanted me to sign an affidavit and were super accusatory of me stealing it myself LOL. Only refunded me when I said fine I will just dispute it on my credit card. Goodbye forever

Date of experience: August 5, 2022
Florida
1 review
2 helpful votes
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Completely unprofessional
February 11, 2021

I placed an order and I never received any notifications that it never shipped or that it was delayed. I call because I paid extra for next day shipping to be told that it had never left the warehouse. This happened to me multiple times. I would not buy from this site if you are expecting reliable delivery times.

Date of experience: February 11, 2021
Italy
1 review
2 helpful votes
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No words!
June 27, 2017

I order and, send a different item than the one ordered!
Fast shipping: 15 days!
On my, return shipping!? For repayment or shipping of the right item, probably the wait will be infinite!
There are better sites to buy the same articles and much more serious!
I also found that the calculation of taxes outside of the united states is inferior to those applied by Revolve!
Letting go!

Date of experience: June 27, 2017
Canada
1 review
0 helpful votes
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Favourite Shopping Site
January 25, 2024

I have been a customer of Revolve for over 15 years. I wear an XS in most items of clothing which I find difficult to find in stores, plus the selection on Revolve`s site is by far superior. I live in Canada and many of my clothing choices are not available here. In addition I love the fact that I can receive the item the next day, free in most cases, and can return it if necessary, also free. What more could one ask for!

Date of experience: January 25, 2024
Nevada
5 reviews
15 helpful votes
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Fantastic!
March 31, 2016

I can't believe that there are so many bad reviews. I have been shopping at Revolve for at least 8 years and I have never had a problem. They have great designers, always coupon codes for discounts, free shipping, free returns and no sales tax. I always receive my order exactly when they say it will arrive. This is one of my absolute go-to sites for clothes shopping. Love them!

Date of experience: March 31, 2016