Krista G.

As everyone knows, it is virtually impossible to avoid shopping at Amazon. I certainly would avoid it if I could though! I have placed at least 3 orders in the last 6 months that just never get delivered. Yes, they don't charge me for them. But they just don't deliver. What kind of website takes orders and just ignores them? I even bought the "Prime" membership to try to get my orders - but no such luck. I don't know what happened to Amazon - I guess it is the secondary suppliers - but they are TERRIBLE. I still have multiple orders from months and months ago that are unfulfilled. When I order something, I am NOT indifferent as to whether it gets delivered or not. I am usually counting on that product for some use.

I can't believe that there are so many bad reviews. I have been shopping at Revolve for at least 8 years and I have never had a problem. They have great designers, always coupon codes for discounts, free shipping, free returns and no sales tax. I always receive my order exactly when they say it will arrive. This is one of my absolute go-to sites for clothes shopping. Love them!

I order 3 items on March 17. I was trying to buy a gift for a friend's birthday on April 2 and the checkout said the order would arrive by March 31. So today, March 31, I look for the order. Nothing. I contact the site, and they say "oh one of the items is backordered so we aren't shipping the order until April 20." Never mind what the check out told me or the fact that they charged by credit card on March 17. They never even sent me an email to tell me what was going on. I would never shop at this dishonest, incompetent site.

They didn't put a packing slip in my package and so I was unable to make a return. It was their error and when I asked for help, they told me to go to Hell.

I bought a bag from theoutnet only to have them call me and tell me that, too bad for me, they didn't have the bag. They offered no compensation or apology for their mistake. I shop a lot online and it is rare to encounter customer service that is so difficult. I will not be shopping there in the future. One of the most disturbing things about shopping online is the idea that you don't know if you will get the item.