business logo of Revolve

Revolve

revolve.com
casual, evening & party, lounge, general men, womenAge 13-18, 19-25, 26-45
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About the Business

REVOLVE is home to the world's most-coveted designer apparel, shoes & accessories from Lovers + Friends, For Love & Lemons, NBD, Free People, Joie + more.


revolve.com
+1 888-442-5830
USA
Revolve is part of Revolve Group
Founded in 2003
Clothing item from RevolveFashion apparel by RevolveMerchandise from Revolve clothing lineRevolve fashion product

Business Highlights

General

Parent Company: Revolve Group
Year Founded: 2003
Target Gender: men, women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (California)

Returns

Return Policy: free
Return Instructions: items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: casual, evening & party, lounge, general
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, XXL, 0X, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: chat, phone, email
Support Phone: +1 888-442-5830
Support Email: sales@revolve.com

Payment Options

Payment Methods: card payments, financing
Buy Now Pay Later: Afterpay, Klarna

How would you rate Revolve?
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Reviews Summary

Revolve has a rating of 4.1 stars from 1,410 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Revolve most frequently mention customer service, fast delivery and great experience. Revolve ranks 33rd among Women's Clothing sites.

service
262
value
61
shipping
59
returns
18
quality
59

Instant Feedback

34,053 reviews
Australia
1 review
0 helpful votes
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Unbelievably fast delivery!
December 8, 2023

I was expecting to wait far longer for my items to arrive, as everything I've ordered from other websites (often those much closer to home) for the past few months have taken much longer. What a pleasant surprise to have everything arrive so quickly, and with no items damaged or faulty (another problem that seems to be occurring a lot lately).

Date of experience: December 8, 2023
Mexico
1 review
0 helpful votes
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Awful
May 19, 2024

It hasn't had any kind of customer experience. The package came on a small plastic bag. The worst experience. Even not a card, this email take a lot of time. You have to treat better your customers. My package tracking never worked

Date of experience: May 9, 2024
Canada
2 reviews
9 helpful votes
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They absolutely suck on a professional level. I waited two weeks for a dress, To find out that it had been shipped back to the store. I called multiple times before it was due and no one could tell me anything. Then learned the day before I needed it that it would no longer arrive when it needed to. So all they could offer me was a refund or a discount. I've ordered from them a few times, because I online shop religiously and this is the worst experience I've ever had with anyone. I will no longer be giving them my business because they really don't value their customers.

Date of experience: December 22, 2016
Candice L. Revolve Rep
over a year old

Hi Shasa,

I am so sorry to hear about your poor experience. Our customer care team is looking into the issues that you experienced and they will be reaching out to you shortly. This type of experience is not typical of us and we will do our best to make it right. Wishing you the happiest of holidays Shasa!

Best,

Candice
Team REVOLVE

New York
1 review
0 helpful votes
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UPS said my order was delivered but it was not in my building. The revolve customer service team were very helpful in resolving my issue after the 24 hour waiting period. I was sent a replacement item and was upgraded to 2 day delivery. Thank you!

Date of experience: December 27, 2023
Georgia
1 review
0 helpful votes
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Great jacket
April 15, 2024

Perfection. A very good quality faux leather. Perfect fit. I'm 5'2,125 lbs, I purchased the medium. It fits a tad loose, but in the cooler months when I'm wearing thicker tops it will fit comfortably. I highly recommend this jacket.

Date of experience: April 5, 2024
Washington
1 review
0 helpful votes
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Convenient and reliable service
September 5, 2023

Can't beat the convenience of online shopping. Fast and reliable shipping and easy returns. So much easier than going to a mall! Also love the variety, selections and so many different designers - one stop shop!

Date of experience: September 5, 2023
California
2 reviews
0 helpful votes
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Revolve is great!
September 17, 2020

Ordered some skincare items from Revolve, and they were all great. I will say though, the site is a bit pricey, so I would often compare prices with the original brand site as they often have first customer discounts.

Date of experience: September 16, 2020
Iowa
1 review
0 helpful votes
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Easy shipping and returns
May 19, 2024

Very easy company to work with. Shopping the site is a bit daunting because there are so many clothes. I am in my 40s, slender and tall, so I'm looking for more basic flattering styles, less trendy (can't wear crop tops or super short shorts,etc.) Thank you

Date of experience: May 9, 2024
Australia
1 review
2 helpful votes
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Customer service
March 24, 2018

You left the following comment: very good purchase experience. I didn't use the 10% discount code of my first order, but later after the goods has been shipped, I live chatted with the customer service person CARLA, She helped me to refund the 10% amount immediately! Such a good reputation!

Date of experience: March 23, 2018
Canada
1 review
4 helpful votes
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Revolve Clothing Sucks
February 8, 2019

Do not waste time buying from these pricks. I ordered a dress for s big event even paid $50 for next day shipping and they never even sent the dress. They suck buy from Shopbop.com way better never an issue. Revolve sucks

Date of experience: February 8, 2019
Candice L. Revolve Rep
over a year old

Hi Tricia,

I'm so sorry that you had this experience! Can you please message us with your email address or order number? We would love the opportunity to make things right!

Best wishes,
Candice
Team REVOLVE

Illinois
1 review
9 helpful votes
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Sucks to Suck.
May 14, 2015

I purchased a swimsuit from Revolve for my destination wedding. I tried it on, realized I needed a new size, and immediately put it in the mail. About three weeks later I received an email stating that the product was damaged, and they were sending it back to me. Why would I wear a swimsuit in early April and return it the next day for a different size? This is horrible customer service, and terrible judgment. Given that this was a very expensive swimsuit, and most things on their site are expensive, I would expect better. I thought about ordering more things from Revolve for our trip, and for my bridesmaids, but this will most definitely not be happening. I will be spreading the word about how terrible this site is. DO NOT SHOP HERE! Find another site with product that is equally as cute, but they know how to treat customers with respect.

Date of experience: May 14, 2015
Switzerland
1 review
0 helpful votes
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Good-quality items
December 9, 2023

I recently explored some offerings and found a selection of high-quality items. While the prices are a bit on the higher side, the diverse range of options makes it worth considering. Overall, a positive experience with good-quality products.

Date of experience: December 9, 2023
Oregon
1 review
5 helpful votes
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Experience
May 23, 2015

Terrible customer service. They promise discounts to attract customers but deceive you in any way possible. I will never use their service again as they had promised to manually apply the discount to my order but did not.

Date of experience: May 23, 2015
Canada
4 reviews
15 helpful votes
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This site is great if you are looking for brand name clothing for cheap. Shipping is quite reasonable as well. Around 5 days or so. If you want 30% off your first purchase, you can call them and let them know it is your first time ordering. It's a great way to save a lot of money on your first order!

Date of experience: August 9, 2013
Australia
2 reviews
5 helpful votes
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Highly recommend
February 7, 2018

Its rare to find a website you have so much positive experience with. Customer service are very friendly and accommodating. Returning has always been easy, getting a refund on orders that go on sale within 30 days is never a hassle, even applying a coupon code to an order because it wouldnt work during checkout has also been handled quickly and politely. Free returns from Australia is amazing and saves me $40 each time. Im super happy with this site and think a lot of stores could learn a thing or two!

Date of experience: February 5, 2018
Pennsylvania
12 reviews
6 helpful votes
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Amazing Quality
November 17, 2015

I rarely wear dressy pants and I just wanted to thank Revolve for the amazing quality, durable, heavy, literally water proof Arch Jogger Pants that I received in the mail today. They're so adorable, I might actually go outside to show them off! Haha! No complaints, the order came exactly when it was supposed to, I'm completely blown away by the quality of Publish Brand. I will definitely be a returning customer to by these in every other color that you have. I'm a petite guy so it was an extremely difficult size to find anywhere else. But not here! Thanks again :) -Joey

Date of experience: November 17, 2015
Florida
1 review
0 helpful votes
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Happily satisfied!
January 29, 2018

I want to point out revolve is full of many different brands. Its not just one "revolve brand", they offer clothing by pricey designers and sometimes at a lower price. I love everything I've received and placed high dollar orders with no problem but sizing, which is general. No problem returning, or buying, and clothing is good quality. Some materials ate thinner but needed for the style and fit of garmet.

Date of experience: January 27, 2018
Utah
1 review
2 helpful votes
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I ordered a pair of jeans that were one size too big. Revolve has an exchange option where you just write down the item number you want instead, ship the original item back, and they ship you the new item. I've never done this before and I got an email saying if I wanted to exchange, I needed to call customer service. Claudia the CS rep was extremely rude. She cut me off mid sentence and looked up my order number and said "ok so whats your problem?" she could have said "how can I help you?" I have never gotten that much attitude from customer service ever. I love the store and they carry amazing brands. If it wasn't for the clothes, I would never shop here because of Claudia.

Date of experience: March 29, 2018
Candice L. Revolve Rep
over a year old

Hi Jaklin! We are extremely sorry to hear about the negative experience. If you do not mind, can you please send us your email address or recent order number? We would love to review our correspondence and follow up with you through phone or email (whichever you prefer). Thank you for taking the time to share this with us and we hope to talk to you very soon!

Best,
Candice
Team REVOLVE

India
5 reviews
20 helpful votes
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I am so exceptionally unpleased with this revolveclothing. I needed a decent shirt for my new day at work in an enormous business. They sent wrong size! After much rearward and advances I at last got my right Shirt a week past the point of no return. Exceptionally RUDE SERVICE

fsession.com is the most perfect way for web shopping and using any card to purchase unassuming expenses and quality things.

Date of experience: March 1, 2014
Guam
1 review
1 helpful vote
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I found this website now and I feel like that makes sense they have only 2 stars because they are really suck. They lost my order and I've been contacting them a lot but nobody response. I still don't get my order or refund, email(explain) from them or anything and now the product is out of stock. I really don't know what's wrong with them. Also, I returned few items in another time but I still don't have refund too and of course they don't do anything. I really can't believe this company treats customers like this. I definitely won't buy anything from them anymore. Seriously, you guys should ashamed yourself.

Date of experience: June 10, 2017