Shasa V.

I made a purchase on Feb 17,2019 and it was said to be delivered on Mar 7,2019 free of charge. It is a long time to wait for a package but for free shipping I didn't mind because I needed the outfit by Mar 14. On Mar 7 it said my packaged was delivered. I checked the site for more information because I haven't received anything and the response they had given me unexceptionable. They said I should check my neighbours house or your local postal service because they have no tracking number or information about the delivery of my package. Basically saying all they did know was that it was sent out, and to wait till Mar 27 and to contact them then if it still hasn't arrived. I only shop online and this was one of the worst experiences I've ever had! That says a lot because I've experienced some questionable things.

They absolutely suck on a professional level. I waited two weeks for a dress, To find out that it had been shipped back to the store. I called multiple times before it was due and no one could tell me anything. Then learned the day before I needed it that it would no longer arrive when it needed to. So all they could offer me was a refund or a discount. I've ordered from them a few times, because I online shop religiously and this is the worst experience I've ever had with anyone. I will no longer be giving them my business because they really don't value their customers.