Check out our latest communities fighting
AI scams on Reddit and Facebook

Sitejabber Website Reviews and Complaints
business logo of Alibris

AlibrisReviews 108,628

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
How would you rate Alibris?
grey star
grey star
grey star
grey star
grey star

Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
974
value
11,720
shipping
11,710
quality
11,704
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Art H.
Unfollow Art H.
Share Review
Report Review

Alibris Review
February 14, 2026

I wanted a specific piano book and check with Alibris to see if it was available through them. It was, at a price I found acceptable and I purchased the book. When it arrived, it was in good condition and I was pleased the the entire transaction.
I have been using Alibris for over 10 years and have never been disappointed.
I

Date of experience: February 4, 2026
Michigan
1 review
0 helpful votes
Follow Sarah L.
Unfollow Sarah L.
Share Review
Report Review

My Order
February 14, 2026

While it may have taken a little bit to get here, there was also a winter storm so it got here relatively fast for that. The discs played well and all things were included.

Date of experience: January 26, 2026
Colorado
1 review
0 helpful votes
Follow SHEILA G.
Unfollow SHEILA G.
Share Review
Report Review

Out of Africa score CD
February 14, 2026
Updated review

I did receive my order this time but I don't believe I was charged for it. I thought maybe it was because I tried to cancel my previous order within minutes of placing the order because I didn't want a VHS tape. That order wasn't canceled but I was charged for it. Not sure if that was the reason I wasn't charged for this most recent order.

Date of experience: February 4, 2026

I find it easy to find used books that I want to buy
November 21, 2025
Previous review

I find it easy to find used books that I want to buy. It would be helpful if you could provide the copywrite year of each book though.

Date of experience: November 11, 2025
Texas
1 review
0 helpful votes
Follow Scott G.
Unfollow Scott G.
Share Review
Report Review

I was concerned that the book did not arrive within the estimated delivery time, which accounts for my only 3 and 4 stars, but the delay was likely due to a federal holiday combined with bad winter weather. Ultimately, it arrived safely, in nice condition, and all is well, so I would not hesitate to do business again.

Date of experience: February 4, 2026
Canada
1 review
0 helpful votes
Follow Marsha B.
Unfollow Marsha B.
Share Review
Report Review

Reliable
February 13, 2026

The book came in good condition. Due to it being a Canadian delivery address, it took 3 weeks and we had to pay customs fees.

Date of experience: February 3, 2026
Canada
1 review
0 helpful votes
Follow David A.
Unfollow David A.
Share Review
Report Review

The amount charged to my credit card was almost double the amount on the checkout screen. It started at about $11CDN and somehow, now it's $20.99.
Not sure what I missed before I placed the order.
This makes me pretty hesitant to ever use this site again.
It's very common for U.S. sellers to assess astronomical shipping charges - at least this wasn't that bad. But even prior to the current international/political disaster, it's been quite plain that many U.S. sellers have zero interest in selling outside of the U.S.
I just looked at the receipt, and, of course, the shipping is >$16. Which is not what was shown at the time I placed the order. Live and learn.

Date of experience: February 3, 2026
Arizona
1 review
0 helpful votes
Follow Von S.
Unfollow Von S.
Share Review
Report Review

The price of this book was outstanding. I had been searching for a copy that was more affordable. As soon as I saw the price on this one and read about the condition, I decided to grab it and hope it was in good condition. It was way better than what I was expecting. I will be checking this website for my used books from now on.

Date of experience: February 3, 2026
Pennsylvania
1 review
0 helpful votes
Follow Gabriela L.
Unfollow Gabriela L.
Share Review
Report Review

E book rental.
February 13, 2026

The access for the e book is great! The only area where it could improve is on the option for reading the book out loud. The option for Spanish language reading out Lous is difficult to understand. Other than that the accessibility is great, cruising through the pages is easy. The zoom in and zoom out makes it easy for reading. The highlighting feature is my favorite! Makes it so I can go back and see, what I considered interesting.
Thanks!

Date of experience: February 3, 2026
New York
1 review
0 helpful votes
Follow Ashlee V.
Unfollow Ashlee V.
Share Review
Report Review

Fast Shipping
February 13, 2026

Was a little skeptic as I never heard of this website and never ordered from here before my purchase, but they had a good deal on the book I wanted so I went for it! Shipping was super fast and was handled with care (was shipped in a box with bubble wrap; I hate receiving bent up books when purchasing new books). Overall good experience!

Date of experience: February 3, 2026
Colorado
1 review
0 helpful votes
Follow Bruce H.
Unfollow Bruce H.
Share Review
Report Review

You are the best business I have ever ordered from...
February 13, 2026
Updated review

You are the best business I have ever ordered from because you already have my address and charge number each time I are ready to order another book.

THANK YOU

Date of experience: February 3, 2026

Quick!
October 5, 2025
Previous review

Quick! I did not have to type in my credit card number. Thank you.

Date of experience: September 25, 2025
Paraguay
1 review
0 helpful votes
Follow Denis B.
Unfollow Denis B.
Share Review
Report Review

Selling of second hand books reduce stock in your inventory, It's good for nature and good for my wallet. I AM very happy with all these book titles I can buy here.
I LOVE It

Date of experience: February 3, 2026
Washington
1 review
0 helpful votes
Follow Elizabeth V.
Unfollow Elizabeth V.
Share Review
Report Review

Very neatly organized like a books reference system...
February 13, 2026
Updated review

Very neatly organized like a books reference system add to research which one's published to look over for ordering! Cart easy to switch items to coupon deals too!

Date of experience: February 3, 2026

Very simple and books on lines refers to items websites...
September 16, 2025
Previous review

Very simple and books on lines refers to items websites finely organized!

Date of experience: September 6, 2025
Michigan
1 review
0 helpful votes
Follow Anonymous A.
Unfollow Anonymous A.
Share Review
Report Review

90% of providers did great
February 13, 2026

MY order contained 6 books from 6 different suppliers. All but one of the 6 books was received in a reasonable amount of time after ordering with most of them coming very promptly. The one that was outside the stated delivery window said it could take up to 10 business days to receive that book which is needed for a college course. During that time, it was not communicated that it was even shipped during those 10 days. I did eventually receive an email update after the 10 days passed that it had hipped and then received the book a few business days outside of the product receipt window. It was frustrating not knowing the status for so long after the order was placed when all others had shipped and been received before this supplier (Indoo.com) even communicated they shipped the book.

Date of experience: January 13, 2026
California
1 review
0 helpful votes
Follow Valerie B.
Unfollow Valerie B.
Share Review
Report Review

Saved Me!
February 13, 2026

I needed an access code for one of my college classes and the price of the textbook with the access code, when compared to the short semester length, was insane. Alibris had the access code by itself for a much more reasonable price

Date of experience: February 3, 2026
Arizona
1 review
0 helpful votes
Follow Nancy D.
Unfollow Nancy D.
Share Review
Report Review

There was never an opportunity to put in a discount code for the $4 off and $5 off for signing up for texts. Very disappointing.

Date of experience: February 3, 2026
Puerto Rico
1 review
0 helpful votes
Follow M Y.
Unfollow M Y.
Share Review
Report Review

...
February 13, 2026

...

Date of experience: February 3, 2026
Maryland
1 review
0 helpful votes
Follow Eric J.
Unfollow Eric J.
Share Review
Report Review

Always excellent service!
February 13, 2026

I am s frequent customer because I can always find the obscure titles I am looking for at the best price. The shipping is also fast and reasonable.

Date of experience: February 3, 2026
California
1 review
0 helpful votes
Follow Larry B.
Unfollow Larry B.
Share Review
Report Review

You do not allow a correction in the orderine until...
February 12, 2026
Updated review

You do not allow a correction in the orderine until the final stages of the order. This tends ro make it difficult to order as one does not want to be paying for unneeded books

Date of experience: February 2, 2026

Having to get a new password, when i tried to go back to the books i srdered was unable to do so, So had to start over.

Date of experience: June 22, 2025
Massachusetts
1 review
0 helpful votes
Follow Patricia R.
Unfollow Patricia R.
Share Review
Report Review

Probably user error but I found it hard to find the shopping cart after I got clicked on the review page. The shipping was a shocker!

Date of experience: February 2, 2026
Oregon
1 review
0 helpful votes
Follow Diane G.
Unfollow Diane G.
Share Review
Report Review

Always great to shop on your website!
February 12, 2026
Updated review

Always great to shop on your website! So many times I have been able to find very hard to find books on your website. Thanks!

Date of experience: February 2, 2026

Always easy to order from your company, have ordered...
October 2, 2025
Previous review

Always easy to order from your company, have ordered from Alibris for many years

Date of experience: September 22, 2025