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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I've been using Albris since college because there was no way I'd pay hundreds of dollars for a book I not only didn't want to read but would never read again.
I saved thousands of dollars through my college years.
Now as an adult with kids that I homeschool we use this website for everything including curriculum, pleasure reading and new kids books.
I love the fact that it does the price comparison for you, so you don't have to go to individual websites yourself. So much easier and way cheaper than going to a bookstore.
I've been using Albris since college because there was no way I'd pay hundreds of dollars for a book I not only didn't want to read but would never read again.
I saved thousands of dollars through my college years.
Now as an adult with kids that I homeschool we use this website for everything including curriculum, pleasure reading and new kids books.
I love the fact that it does the price comparison for you, so you don't have to go to individual websites yourself. So much easier and way cheaper than going to a bookstore.
Alibris is user friendly. Never have a problem choosing a book and following through with checkout. Very much like the amount of information given about the book. Thank you so much! Keep up the good work!
Selection is good. Wish there were shipping breaks when multiple books come from same supplier, but it is such a minor grievance. I'm content—just felt a compulsion to grumble where it wouldn't (hopefully) cause anyone any real grief.
Thanks for listening…I feel better! Hope this is the worst you have to deal with today —Now go have the BEST rest of your day ever! 😊
Very Good. Easily found book I wanted to purchase and the price was right. I was however, disappointed that you didn't offer any incentive for free shipping.
I followed link from my registered account email. My shopping cart emptied twice when I was shopping. I finally logged in to prevent it. Also tried to checkout with PayPal and found the steps unusually demanding and unlike the usual when I use PayPal on other seller sites.
Found the book in a fair price.
You are not forced to sign up there is a guest option. Needed help in the process and thay answered quickly. Hope the shipping doesnt take to long.
I ordered a book but USPS misdelivered it. My money was refunded to me quickly. Once the book was returned to my shipper their customer service contacted me and I was able to order and r Circe my book quickly and without issue.
Excellent selection of book in which I have an academic interest, and at competitive prices. The website is easily navigable and searchable.
I hope these are better crossword puzzle dictionaries than the last two I ordered which are little more than regular dictionaries
The book of poetry that I ordered arrived promptly and in excellent condition. The price was reasonable and the service was exemplary.
I was supposed to be able to use a $5 off coupon as a new customer but there was no place to put in the coupon. I feel like it was a scam to just sign up for my phone number.
The cart would not process the order. I had a difficulty even finding customer service. Can't speak to a person, no phone customer service. Emails never addressed the issues or answered my questions directly, over several day. Also feel false advertising since the " free shipping" later was only for anything with a truck. Won't be using Alibris again.
The selection and pricing is excellent. The system charged me the wrong sales tax rate, though. The 8.88% rate is for the city of Grass Valley, which is 11 miles from my shipping address. Here in unincorporated Nevada County the sales tax rate is 7.5%.
I received my books quickly and at a great price! All of the booksellers shipped quickly, and everything arrived in great shape!
So far so good, now let's see how the delivery goes. If the delivery and book condition is good you will be my new best friend
It took 10 tries to get the item in cart and 5 tries to get credit card accepted. Didn't like Ohio and didn't like small letters evidently because google filled the spaces as I have done many times before at other sites.
I dislike fields already filled in with permission to send me email. It should be blank and I get to choose whether to click or not.
Information needed to make a decision was available. I was startled when I sent something to my cart for purchase and it didn't appear for a short while.
I was unable to use my "stored" virtual card because the CVC, which varies with each use of the virtual card, needed to be re-entererd with this purchase.
Great website, easy look up and quick checkout. I forgot my password and even getting a new password was easier than most other sites!
Every book known to man plus I only read hard back books, have a huge library, and I can't afford new books at the rate I read. Plus the service is great and every store I have dealt with so far has delivered books as promised and in the shape as promised
Nanette Her Pilot's Love Story. Paid extra for a nicer copy. Packaging and shipping were good. The book had a bit of damage on the front upper right corner. Oh well. Love the book anyway.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.