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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I found two books that were not available at my otherwise well-stocked public library. The search process was very easy, including being able to set parameters for quality of book and seller.
Quick and easy payment and order placement with option to continue adding books to my basket after the first item is selected.
Found exactly what I was looking for at a good price. I could also see where it was shipping from and try to choose a closer location.
The shopping experience was speedy and I found the book I needed at a great price.
Easily the go-to site for new and used books--especially if you already know what you want. It will likely be a couple of clicks away on Alibris, and at a more than competitive price, especially if you're unconcerned about whether someone has already read it. I've been using Alibris for more than ten years, and I keep coming back.
Virtually frictionless. I'm a fan of giving deserving books a second, third, and fourth life, and Alibris is the place to do this.
Looking to fill gaps in a collection of books, found the missing volumes here and got them at a reasonable price. Shipping fast and uncomplicated. Well done!
Great Experience, I usually buy from Thrifty Books.com for years however I would be shopping both sites for pricing advantages and Savings. Say that I am going to looking
I found a hard to find book immediately! The website is easy to use and I was able to purchase the book right away. No problems.
I guess I bought from a big seller. I intentionally bought both books from the same seller thinking it would save postage by having them ship together. Not the case.
Twice the book I recently ordered has been cancelled, forcing me to order another copy at a higher price. I have only encountered this once before - I hope it's not a trend.
Found a book I have been eyeing for years at half the prices I saw before (rare Botanical monograph from Timber Press, back in their heyday in the 90's-early 2000's when production when so much better than today's cut-rate slop. Book arrived in about two weeks which is fantastic for our remote Alaskan town.
If it's a new book, of course I go to my nearest indie. But Alibris itself has tentacles out to indies around the country--so I can feel good about purchasing. And I have options around price and level of wear.
It was great! I don't want to have to leave a review every time I make a purchase from you, unless you want to pay me for it via discount or something else.
All of a sudden, every purchase I make everywhere requires a review.
I should have paid more for a hardcover, but I bailed at the last minute and purchased a less-expensive paperback. It's like thumbing through a bound selection of Bazooka Joe comics. A hardcover would have been a little larger and easier to handle.
I always am very pleased when ordering from Alibris. The prices are very competitive and my books are always delivered quickly and arrive in good condition
Always choose Alibris for my Book Club books --- reasonably priced and delivery time short.
Ordering online makes it simple
Book rated very good, 5 stars, I even paid a little more. The Book was well used, several different people underlined, highlighted or marked differently. The condition was poor.
Was looking for books that were recommend new or use and came across this webiste when I googled. It was perfect. Affordable prices, will order again if looking for other books. Thank you!
I received two confirmations that my order was confirmed. Then seven minutes after the second confirmation, I receive notice that my order was cancelled and the book was no longer available. But no notice of my refund or credit to my Alibris account. Why the delay? I've already had two bad experiences with Alibris, here's hoping that the third time is the charm.
Shipping from the U.S. to Canada can sometimes be confusing. Packages are often marked as "delivered" when they've only reached the carrier's U.S. hub, and you don't receive a new tracking number until it moves forward. I've also had two orders that never arrived, but they refunded me both times, which I appreciated. Overall, the items that did arrive were great quality. My only hesitation is spending a larger amount on a single item and not being sure it will actually show up. That said, I'm still really glad I found this site — it's one of the few places where I've been able to get DVDs I've been missing at reasonable prices.
Alibris continually comes through for me when I'm looking for a particular book, especially more obscure titles. I am a repeat customer!
My order got cancelled right after I placed it, but I found an okay replacement right away. I did have to pay $10 in shipping so it would arrive in time.
I had a good experience with Alibris. My book was delivered very quickly in the condition I was expecting. The price was cheap, and I appreciated the different choices of bookstores to purchase from.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.