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AlibrisReviews 106,391

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
901
value
10,722
shipping
10,712
quality
10,706
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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I accidentally put in a wrong bit of information. You told me you could not process my order. Finally I found my error, corrected it, and then it was a breeze to place my order. It helps that you keep y password.

Date of experience: December 5, 2025
California
1 review
0 helpful votes
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Love to shop for books on here, I always find what I need at a reasonable price. I can choose the book I want at a price that's good for me!

Date of experience: December 5, 2025
Virginia
1 review
0 helpful votes
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All went well except the cart kept timing out while...
December 15, 2025
Updated review

All went well except the cart kept timing out while I was choosing books for gifts and I had to keep reentering my selections.

Date of experience: December 5, 2025

Easy
March 15, 2025
Previous review

Easy - and I found all of the books I wanted! The site is very easy to use; ordering and payment were very straightforward. Excellent site!

Date of experience: March 5, 2025
Washington
1 review
0 helpful votes
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Good books at a good price.
December 15, 2025

Once again, Alibris makes ordering and receiving the books I want quick and painless. And always at a price point competitive with that other bookseller. I will always recommend alibris to friends looking to order books online.

Date of experience: December 5, 2025
Washington
1 review
0 helpful votes
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Confusing at the checkout
December 15, 2025

Confusing at the checkout. Used paypal to pay charge + Shipping. I was only charged for the cost of the book but not the shipping? I don't know if my paypal will be charged later? Which is fine but I don't liked to be charged later when I'm not aware.

Date of experience: December 5, 2025
Texas
1 review
0 helpful votes
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LOVE ALIBRIS
December 15, 2025
Updated review

Been using ALIBRIS for years and NEVER needed to file a complaint. I can choose the condition of the book I'm ordering as well as the price. Excellent Company

Date of experience: November 14, 2025

Easy to use Easy to use Easy to useGreat selection...
November 24, 2025
Previous review

Easy to use Easy to use Easy to use
Great selection of reading material

Date of experience: November 14, 2025
New York
1 review
0 helpful votes
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Mental was not available after I placed my order - I wish there had been an option to speak with (or "chat" with) a customer service person so we could have made the exchange in one order instead of two.

Date of experience: December 5, 2025
Oregon
1 review
0 helpful votes
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First had to change my password to log in. THere was an interminably long Captcha security process, many screens to get through before I could update the password. Then had difficulty with getting my credit card recognized.

Date of experience: December 5, 2025
California
1 review
0 helpful votes
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Alibris never disappoints!
December 15, 2025

I ordered from Alibris for about the 6th time and everything was as promised. I can always count on clear and rapid communication. They are the best at what they do!

Date of experience: December 5, 2025
New York
1 review
0 helpful votes
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Reliable
December 15, 2025
Updated review

I ordered the books for a professor in my department. The ordering was easy, the books were in good condition upon arrival, and I am happy with the transaction.

Date of experience: December 5, 2025

Thank you for prompt, courteous and helpful assistance
November 24, 2025
Previous review

Thank you for prompt, courteous and helpful assistance. I am quite satisfied.

Date of experience: November 14, 2025
Texas
1 review
0 helpful votes
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Super easy, organized and good shipping options look...
December 14, 2025
Updated review

Super easy, organized and good shipping options look on other sites for the same item and they were nearly twice as much and shipping was as much as the items

Date of experience: December 4, 2025

It was okay
April 22, 2025
Previous review

I placed the order, the estimated delivery date was for November I ordered in April but item arrived in good condition packed well. I rated it okay because of the bad delivery date and the time it took to respond and follow up.

Date of experience: April 12, 2025
Maryland
1 review
0 helpful votes
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Alibris to the Rescue!
December 14, 2025
Updated review

I was searching for DVDs of past seasons of "Call the Midwife" for a friend and found what I was looking for on the Alibris site at a rock bottom price. My DVD arrived timely and in great condition. I'll be looking for more seasons in the future!

Date of experience: December 4, 2025

I found exactly what I was looking for at a rock bottom...
November 22, 2025
Previous review

I found exactly what I was looking for at a rock bottom price!

Date of experience: November 12, 2025
California
1 review
0 helpful votes
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I absolutely love Alibris!
December 14, 2025

I absolutely love Alibris! I've been buying books for at least 10 years and haven't been disappointed! Great service, thank you!

Date of experience: December 4, 2025
Mississippi
1 review
0 helpful votes
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Great product
December 14, 2025

I checked other sites and Alibris had the best prices and the book I needed was in great condition even though it was a used copy. I will definitely buy from Alibris again

Date of experience: November 30, 2025
Florida
1 review
0 helpful votes
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Good experience for affordable books
December 14, 2025

I ordered a book on Latin American colonial history as a Christmas gift for a family member. The price was great and very affordable, comparable to that of thriftbooks. It came on time as per the delivery tracking and the book came in good condition - i bought it used. I wiped the front and back covers because there was this sticky residue all over, but otherwise great condition! Would buy from here again.

Date of experience: December 4, 2025
Colorado
1 review
0 helpful votes
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Affordable and efficient.
December 14, 2025
Updated review

More often than not I'll find the books I'm looking for at a cheaper price than mainstream stores. It's fairly easy to navigate the website and packages always arrive. I've had some delays but never more than a say or two and all of the products are in great condition.

Date of experience: December 4, 2025

This website is wonderful for finding pretty much any...
September 25, 2025
Previous review

This website is wonderful for finding pretty much any book you want and if you live in a rural area it's even better because you don't have try and drive hours away to book stores and find what you want. The quality is always good and the prices are fair for what your getting used or new.

Date of experience: September 15, 2025
California
1 review
0 helpful votes
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I am a regular customer of Alibris. Alibris offers great deals and prompt, reliable shipping. Skip the huge corporate juggernaut Amazon, and instead patronize a smaller company that offers excellent and reliable service, plus qualify used items---better for the planet and your wallet!

Date of experience: December 3, 2025
Arizona
1 review
0 helpful votes
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OK a; dfjsd; lfjdlfjasdfjads; lfjad; fjdf; ljad; flajdfa; lsdkfj

Date of experience: December 3, 2025
Pennsylvania
1 review
0 helpful votes
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Good deal
December 13, 2025

Alibris has been one of my top choices for years. This time was no exception.Even with shipping charges it was less expensive and better quality than some other sources I looked at.

Date of experience: December 3, 2025
Maine
1 review
0 helpful votes
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I found the book through Alibris at about $2 less at a Maryland bookstore, but you wouldn't let me sign in to order the book. You made me "reset" my password. I did that, but then couldn't see the book at the Maryland bookstore, so I had to order it at about $2 more at a Texas bookstore. Although I despise Texas Republican politics, I'm not worried about the money; however, I think theAlibris process is suspect. I want the book, though, so I ordered it. However, I still think the Alibris process is slimy.

Date of experience: December 3, 2025