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AlibrisReviews 107,474

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
939
value
11,161
shipping
11,151
quality
11,145
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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You seriously need to update the site to 2025 standards, design, and functionality. It looks and acts like 2010 at the newest. Sorry. 😞

Date of experience: January 1, 2026
Oregon
1 review
0 helpful votes
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Tried to use paypal but it didn't show the shipping charge. Also, very disappointed there was no check box to indicate I don't want you saving my credit card information.

Date of experience: January 1, 2026
New Jersey
1 review
0 helpful votes
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Hard to find all my choices with one distributor and save on shipping. Never have coupons until after I buy and they are limited by time.

Date of experience: January 1, 2026
Illinois
1 review
0 helpful votes
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Affordable copies
January 11, 2026
Updated review

Even though I know the author, he did not have enough multiple copies of his book at a book signing. Allbris had them at a great price.

Date of experience: January 1, 2026

You have the books I wanted multiple copies of at a...
December 13, 2025
Previous review

You have the books I wanted multiple copies of at a great price.

Date of experience: December 3, 2025
Arizona
1 review
0 helpful votes
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Excellent Service!
January 11, 2026
Updated review

It's easy to find and order what I'm looking for, and at a very reasonable price! Shipments are received quickly, packaged well, and in great condition!

Date of experience: January 1, 2026

Excellent service, price and shipment.
August 2, 2025
Previous review

Excellent service! Easy to order online. Product was exactly as described. Shipped package was excellent with no damage.

Date of experience: July 23, 2025
Indiana
1 review
0 helpful votes
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...
January 11, 2026

...,...

Date of experience: January 1, 2026
Virginia
1 review
0 helpful votes
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Love Alibris!
January 11, 2026
Updated review

My shopping experience with Alibris was great! They had the books I wanted at an unbelievable price (special sale). Ordering was easy. The first of 3 books I ordered came VERY quickly ansdid the second one. The third book took longer, but still reasonable time. Am very happy with Alibris (have ordered from them before.). Thank you for superb customer service!

Date of experience: January 1, 2026

Quick, easy, good prices!
December 19, 2025
Previous review

Quick, easy, good prices! Thank you!
Great selection. Easy to order. Good value.

Date of experience: December 9, 2025
Michigan
1 review
0 helpful votes
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Odd setup for order website
January 11, 2026

I do like Alibris prices and their payment process is convenient but the review of purchase details (which book, how. Much paid, sent where, status of the order) is a bit more difficult. I never even got a notification when the book was delivered and the arrival (after shipping only 1 state away) was very late compared with expectation. Price was good, though, so if I'm not in a rush, I'll try to use Alibris again, but it is an underwhelming experience.

Date of experience: December 11, 2025
New York
1 review
0 helpful votes
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Fantastic conditiin
January 11, 2026

The books I ordered were soft cover and in good or fair condition. The used books look like they are brand new. I will continue to order my books from Alibris because their books are in better condition than described and their prices are much lower than where I usually order *sorry Amazon.

Date of experience: January 1, 2026
Minnesota
1 review
0 helpful votes
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Condition
January 11, 2026

The condition of the book wasn't as good as I expected based on how it was labeled. Condition should have been poorer and price lower. It was a gift so I hoped it to be nicer.

Date of experience: January 1, 2026
Illinois
1 review
0 helpful votes
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ALL WENT WELL
January 11, 2026

SMOOTH

YOU SHOULDN'T DEMAND A LONGER DESCRIPTION
I ALSO DON'T KNOW WHY "date of experience" MUST BE A SINGLE DAY---I HAD TO MAKE UP A SINGLE DATE

WHEN I WROTE "SMOOTH" WHICH SUCCINCTLY EXPRESSED MY FEELING, I COULD NOT SUBMIT

I WILL NOT FILL OUT YOUR EVALUATION FORMS AGAIN AND I REDUCED THE SCORE I GAVE TO "would recommend Alibris to a friend or colleague?"

Date of experience: December 18, 2025
Louisiana
1 review
0 helpful votes
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My experience was excellent!
January 11, 2026

My experience was excellent! I found a ton of books that I lost and the price point was great! No issues with shipping even during the holiday season.

Date of experience: January 1, 2026
Virginia
1 review
0 helpful votes
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The book I purchased was published in the early 2000's. I was surprised that there was a good selection to choose from. My library didn't have this book in print.

Date of experience: January 1, 2026
California
1 review
0 helpful votes
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Unused books for incredible price, I got lucky!
January 10, 2026
Updated review

I looked for a book I read this year, 7 Women, by Eric Metaxas to purchase for Christmas presents for my daughter and daughter-in-law. I found a real bargain at Alibris. They had brand new copies purchased for some kind of class graduation. I got both for under $3 with combined shipping too!. Great way to save money and still enjoy great books. Thanks!

Date of experience: December 15, 2025

Very good, but your headline said free shipping, then...
December 20, 2025
Previous review

Very good, but your headline said free shipping, then it was really 8.50. EStill a good experience.

Date of experience: December 10, 2025
Washington
4 reviews
0 helpful votes
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Always great!
January 10, 2026
Updated review

I work in a public library and I am often searching for books that patrons want to buy. I recommend this website to them. They come back and thank me.

Date of experience: December 31, 2025

Great place to order from.
August 24, 2025
Previous review

Always have what I'm looking for. Prompt service. Happy with choices.

Date of experience: August 14, 2025
Virginia
1 review
0 helpful votes
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Found the book!
January 10, 2026

Alibris was able to locate the next book in the series that I had started at my local library, but they did not offer this book, so I was glad you had it at a reasonable price. I have purchased from you before and have always been pleased.

Date of experience: December 31, 2025
Colorado
1 review
0 helpful votes
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I always go to Alibris first when searching for a book online. The book I ordered was published in 1950 and you had several copies. I have never been disappointed in the book or the pricing when I receive the book in the mail.

Date of experience: December 31, 2025
Washington
1 review
0 helpful votes
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Usually it's quick and simple
January 10, 2026
Updated review

Usually it's quick and simple. This time I ordered book with the truck symbol for free shipping and found it confusing till the very end. The free shipping didn't show up till the final page of check-out.

Date of experience: December 31, 2025

It was a good experience working with you.
December 24, 2025
Previous review

It was easy to order from your website.

Date of experience: December 14, 2025
Virginia
1 review
0 helpful votes
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My previous order was being sent to wrong address (order *******-1 on Dec. 28); my default address should always be to me, Robert S Johnson at 1020 Presidents Lane, Forest VA *******.

Date of experience: December 31, 2025

Very easy and reliable, so one cannot do much better...
October 29, 2025
Previous review

Very easy and reliable, so one cannot do much better than this.

Date of experience: October 19, 2025
California
1 review
0 helpful votes
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Ordering Duke Ellington biography
January 9, 2026

Having been dissatisfied with some of Amazon's shipping practices, I called Bookshop Santa Cruz hoping they would have a copy of the Duke Ellington biography I wanted to read. Bookshop no longer had copies of what I was looking for. Their staff member recommended Alibris. When I went to your website, I not only found a copy for sale, but the price was more than reasonable. Receiving delivery of the book was a slow -- and uncertain -- process. I feared that it would be delivered when we would be away from home, making holiday family visits. Alibris's tracking was difficult for me, though I must admit to being inept when it comes to completing even the simplest digital tasks. I wished, in vane, for an 800-number to call with a live attendant who could track the shipment. This narrative has a happy ending: the Ellington bio arrived at our front door two days before our departure.

Date of experience: December 30, 2025