
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Thank you for your vast selection and fair pricing.
Fast shipping and good customer service.
You are a great asset to bookworms!
God bless. John 14:6
I found a lightly used copy of The Perfect Loaf in excellent condition when our local independent bookstores did not have it in stock.
First time customer. Easy to register. Shipping seems excessive for one book at book rate. Will see how fast it arrives from Dallas.
Ordering books with Alibris is a pleasure. I feel good about supporting a variety of book sellers. I can always find the title I'm seeking. Communications and service have always been great for me.
Ordering books with Alibris is a pleasure. I feel good about supporting a variety of book sellers. I can always find the title I'm seeking. Communications and service have always been great for me.
?
Easy to check for subject matter in books.
Book was not in good condition as advertised. Many pages turned down and underlined. Granted it is a very old book. Printed in the 1960s so pages yellow. My point is the book was over priced.
Been getting books from y'all for quite some time.
See no reason to stop now.
How likely would I recommend Alibris? I ALREADY DO
Barry
You're a BOOK DEALER
That says it all for me!
Larry McMurtrey would be very pleased.
After all the years I've dealt with you folks
I don't remember ever being disappointed.
THANKS Barry Bouvier
Alibris is like having the biggest used book store in the world - it is the world, i think - at one's fingertips. And it's organized, not like the stores I also love where the owner is the only one who know where everything is.
Benita sent my book which was scheduled to arrive 10/31 but I would not be home for 10 days. I sent an inquiry to see if she could speed the shipping and I would pay the extra. I didn't hear from her but I received the book two days before I left! Amazing timing!
Books arrived intact and excellent condition! Tracking info was a little confusing, bit all books made it to me - another great delivery along with great service.
I should have signed it right away as three times I put my books in the cart and it erased two of them. For the books I purchased, great prices. For others only in paperback I can no read the small print and some of the others were just way too expensive. I have to thank my Mom may she rest in peace reading!
Easy and helpful. Books are always as described. I appreciate being able to find and purchase used books easily with Alibris.
Needed this book for a book club that delights in choosing obscure books or something available only through inter-state library loans, or e-books, etc. Overjoyed to get a very good copy- book came out 8-9 years ago
The process was straightforward and easy to follow. I will definitely use this site to purchase other books, especially those that are hard to find.
Still minor interface issues on Alibris. I ship to several of addresses -- all my own addresses -- in multiple countries. I remembered to change the default shipping address this time to lock things in for the UK, but the shipping did not update (it was still given as International shipping)
It would have been good to be able to confirm the address sooner. I use several addresses
Good but I had a problem with the change currency option. The pop up screen appeared on the other other side of my second monitor which I didn't see for a while.
I found this site while looking for a specific book and everything was fine! The price was reasonable, the book arrived earlier than expected, and the book was in the promised condition.
For a few years, I always use your firm for locating books! I order several pre holiday time of a favorite book I want to share with the 5 adult girls and a few grandchildren my blended family has. No 1 complains about the used books because your sellers have decent standards too. Thanks so much!
Always great, easy to find what I want at excellent, affordable prices.
My experience was good. My book i ordered came quickly. The cover was a bit damaged but other than that it was in good condition.
Great selection at affordable prices. Of the many orders I've placed I've only had just one problem with shipping and the vendor immediately corrected the problem. Alibris over Amazon any day!
Shipping is almost as much as the cost of the book. I am glad that an optimized list shows up that shows that you can get books cheaper than you picked.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.