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AlibrisReviews 106,433

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
901
value
10,739
shipping
10,729
quality
10,723
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New Mexico
1 review
0 helpful votes
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Waiting to see if it arrives on time
December 17, 2025

Waiting to see if it arrives on time. Nothing else matters.
I've not trusted you before.
I don't give a 5 until it arrives on time.

Date of experience: December 7, 2025
California
1 review
0 helpful votes
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It was easy to use and I liked how they gave me many options from who i can buy from and compare prices for the item i needed.

Date of experience: December 7, 2025
Texas
1 review
0 helpful votes
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I had spent quite a bit of time filling the cart with the books I wanted. When I logged in, the cart was empty. I spent several minutes re-filling the cart and losing 2 books at lesser prices for Very Good quality. I was in the process of ordering for about 2 hours. Very unhappy.

Date of experience: December 6, 2025
Wisconsin
1 review
0 helpful votes
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The billing information was difficult to get right. Be careful how you put in your billing and shipping addresses if they are different.

Date of experience: December 6, 2025
California
1 review
0 helpful votes
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Great prices and selection
December 16, 2025

Great prices and selection. The Baltimore Museum of Art was sold out of American Sublime. So I googled the title and found your website had it and at a discount. Thanks!

Date of experience: December 6, 2025
Missouri
1 review
0 helpful votes
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It has always been easy to shop with your site
December 16, 2025
Updated review

It has always been easy to shop with your site. Usually a very good selection of the title I'm looking at a wide variety of prices and conditions.

Date of experience: December 6, 2025

Always easy, even if I don't find what I'm looking...
June 18, 2025
Previous review

Always easy, even if I don't find what I'm looking for, I'll find something to think about purchasing.

Date of experience: June 8, 2025
California
1 review
0 helpful votes
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I have just ordered two of the same book
December 16, 2025
Updated review

I have just ordered two of the same book -- one to ship to Canada (cost $17) and the other to ship to USA (cost $7).
My first review was negative because of the +200% shipping price increase -- revealed to me ONLY AS I FINALLY CHECKED OUT.
For this 2nd book, the reverse occurred ie. A decrease in shipping to Kansas.
This is also a SHOCK... as it should be stated in your online page 1 advert -- that the $7 shipping is to USA... and "other countries will pay higher shipping... to be calculated (along with taxes) at Check Out".
That kind of up-front notice would engender more customer trust -- and less customer shock and frustration/ill will.

Date of experience: December 6, 2025

!
December 16, 2025
Previous review

! It was a SHOCK to see your shipping price jump from $7.61 (which I thought very attractive) to $16.75 just as I was checking out!
That increased our christmas present purchase price by almost twice as much = 96% more than when I started placing the order.
This seemed something like BAIT & SWITCH fraud?
Is this because of USA tariffs?

Date of experience: December 6, 2025
California
1 review
0 helpful votes
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Mexican calendar art
December 16, 2025

Beautiful book of Mexican calendar art. I seen an exhibit of the original paintings at the Mexican Fine Art museum in Chicago. It was a fantastic exhibit and I really desire to have a book and history of the works.

Date of experience: December 6, 2025
Texas
1 review
0 helpful votes
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I have been buying from Alibris for a long time and...
December 16, 2025
Updated review

I have been buying from Alibris for a long time and have always been pleased with the quality of the goods I have received, and with the speed of delivery. I have recommended you to many people.

Date of experience: December 6, 2025

As always, Alibris came through
October 3, 2025
Previous review

As always, Alibris came through -- I lost a book I had bought last year and couldn't remember its name or details, but I knew I had bought it from Alibris -- they came through with an order history giving me the name of the book and a list of available copies. Thanks, Alibris.

Date of experience: September 23, 2025
Georgia
1 review
0 helpful votes
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Found exactly the book I was looking for
December 16, 2025
Updated review

Found exactly the book I was looking for. Found it as a used "very good" book rather than a new one. In my experience there is no detectable difference.

Date of experience: December 6, 2025

Works just fine
April 15, 2025
Previous review

Ordered four books and a DVD I couldn't find anywhere else. Everything arrived in promptly and in good shape. This is a good service; no complaints.

Date of experience: April 5, 2025
Maine
1 review
0 helpful votes
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Shopping on Alibris.com was easy!
December 16, 2025
Updated review

Shopping on Alibris.com was easy! I just typed in the author and key word, and Bingo!, Alibris found me the book for which I was searching. Love this website!

Date of experience: December 6, 2025

This item was canceled by another seller
November 13, 2025
Previous review

This item was canceled by another seller. I am very thankful to have found this used copy in good condition at a reasonable price from Alibris

Date of experience: November 3, 2025
New York
1 review
0 helpful votes
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I have always shopped on Bookfinder and often the book I wanted was listed there from Alibris. But Bookfinder now is so overrun by Amazon and EBay booksellers putting too much text into the Title field it is impossible to find Alibris. Please complain to them! I went to your website directly to find you, but I still prefer to see what is available from independent stores and better aggregators like Alibris. I will complain to them as well to not accept so much text in the title field.

Date of experience: December 6, 2025
California
1 review
0 helpful votes
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First timer
December 16, 2025

This was my first time ordering books through Alibris. I'm actively looking for ways to replace Amazon in my life. I found exactly what I wanted. It was exactly the right price. It was delivered exactly when I expected. This was my first time ordering books through Alibris, and it won't be my last.

Date of experience: November 14, 2025
California
1 review
0 helpful votes
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I accidentally put in a wrong bit of information. You told me you could not process my order. Finally I found my error, corrected it, and then it was a breeze to place my order. It helps that you keep y password.

Date of experience: December 5, 2025
California
1 review
0 helpful votes
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Love to shop for books on here, I always find what I need at a reasonable price. I can choose the book I want at a price that's good for me!

Date of experience: December 5, 2025
Virginia
1 review
0 helpful votes
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All went well except the cart kept timing out while...
December 15, 2025
Updated review

All went well except the cart kept timing out while I was choosing books for gifts and I had to keep reentering my selections.

Date of experience: December 5, 2025

Easy
March 15, 2025
Previous review

Easy - and I found all of the books I wanted! The site is very easy to use; ordering and payment were very straightforward. Excellent site!

Date of experience: March 5, 2025
Washington
1 review
0 helpful votes
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Good books at a good price.
December 15, 2025

Once again, Alibris makes ordering and receiving the books I want quick and painless. And always at a price point competitive with that other bookseller. I will always recommend alibris to friends looking to order books online.

Date of experience: December 5, 2025
Washington
1 review
0 helpful votes
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Confusing at the checkout
December 15, 2025

Confusing at the checkout. Used paypal to pay charge + Shipping. I was only charged for the cost of the book but not the shipping? I don't know if my paypal will be charged later? Which is fine but I don't liked to be charged later when I'm not aware.

Date of experience: December 5, 2025
Texas
1 review
0 helpful votes
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LOVE ALIBRIS
December 15, 2025
Updated review

Been using ALIBRIS for years and NEVER needed to file a complaint. I can choose the condition of the book I'm ordering as well as the price. Excellent Company

Date of experience: November 14, 2025

Easy to use Easy to use Easy to useGreat selection...
November 24, 2025
Previous review

Easy to use Easy to use Easy to use
Great selection of reading material

Date of experience: November 14, 2025
New York
1 review
0 helpful votes
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Mental was not available after I placed my order - I wish there had been an option to speak with (or "chat" with) a customer service person so we could have made the exchange in one order instead of two.

Date of experience: December 5, 2025