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AlibrisReviews 107,638

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
946
value
11,250
shipping
11,240
quality
11,234
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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I have used this site when I am unable to find a used...
January 16, 2026
Updated review

I have used this site when I am unable to find a used book locally. It is nice to have some alternatives to corporate sites which I will not use.

Date of experience: January 6, 2026

I don't like being on line and generally don't buy...
January 23, 2025
Previous review

I don't like being on line and generally don't buy things off the internet. And as it becomes more and more difficult to find things in person- we've looked repeatedly for these items now- I am glad that we have a local alternative to the mega sites! Thank you

Date of experience: January 13, 2025
California
1 review
0 helpful votes
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It was easy and I found what I needed
January 16, 2026

It was easy and I found what I needed. There were excellent descriptions of the items I reviewed, so I could choose which book best fit my needs.

Date of experience: January 6, 2026
New Mexico
1 review
0 helpful votes
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Although I was propositioned to buy books with a discount for a purchase over a certain amount I was not given that discount. Nor was I given the free shipping that I was promised for purchasing a certain amount. What's the deal? I'd like to know why it is that you are advertising free shipping for a certain amount and not granting that as well as giving me the discount you promised for purchasing for a certain amount? Could you tell me, please what happened?

Date of experience: January 6, 2026
Texas
1 review
0 helpful votes
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Easy to use and very affordable
January 16, 2026

Easy to use and very affordable. I picked up several great books, both new and used, at really good prices. The free shipping was applied at checkout, so my total ended up even lower than I expected. I also found titles here that weren't available on Amazon or other retailers. I'll definitely be shopping on Alibris again.

Date of experience: January 6, 2026
New York
1 review
0 helpful votes
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Alibris does it again
January 16, 2026
Updated review

Hard to find books at a bargain price. Alibris usually beats Amazon, and they're accurate in stating the condition of their books. Occasionally item ordered take awhile to arrive but not usually.

Date of experience: January 6, 2026

Great prices for books, better than other websites,...
January 8, 2026
Previous review

Great prices for books, better than other websites, and just what I wanted.

Date of experience: December 29, 2025
California
1 review
0 helpful votes
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Seamless Order and Book Deliver.
January 16, 2026

Overall easy process selecting and ordering books. I generally search for locations near me to cut down on delivery times, but a good book at a good price is worth waiting for if unavailable nearby. Delivery was lightening fast and the product was received with secure packaging.

Date of experience: January 6, 2026
North Carolina
1 review
0 helpful votes
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Great product but delivery mishap
January 16, 2026

The first time around I was delivered the wrong product but the customer service was pretty good. Eventually did get the correct book in very good condition about a week and a half after expected, But for the price, it was worth it

Date of experience: January 6, 2026
Minnesota
1 review
1 helpful vote
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HARD TO FIND BOOK, WAS AVAILABLE THROUGH ALIBRIS
January 16, 2026
Updated review

HARD TO FIND BOOK, WAS AVAILABLE THROUGH ALIBRIS. I hsd previously purchased this book and my copy disappeared so I needed a replacement for reference. Too bad the book has not been reeased with updates.

Date of experience: January 6, 2026

Expiration of cart is too short
January 8, 2026
Previous review

Expiration of cart is too short. I have need for multiple books.

Date of experience: December 29, 2025
Arizona
2 reviews
0 helpful votes
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I think that the website is a little bit clumsy to...
January 16, 2026
Updated review

I think that the website is a little bit clumsy to use. If you've forgotten to sign in, or if you've forgotten what the promo codes are, it's possible you'll end up with two different shopping carts: one for the first attempt, and another one for the re-try. As far as I can tell, there is no way to integrate the two carts (that is to say, the "signed-in" cart and the NOT "signed-in" cart).

Date of experience: January 6, 2026

The coupon codes should be displayed clearly on payment page

Date of experience: May 2, 2025
Sri Lanka
1 review
0 helpful votes
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Alibris offers a good range of price and quality of books. The shipping and handling charge is less than a trip to a book store would cost. I have been a steady customer almost since inception of the company.

Date of experience: January 6, 2026
Pennsylvania
1 review
0 helpful votes
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Prompt service and excellent product
January 16, 2026
Updated review

I ordered a CD which was listed as used but in very good condition. It was delivered promptly and I cannot distinguish it from a brand new CD. The price was very reasonable.

Date of experience: January 6, 2026

Easy to place order and easy to find the CD I was interested in.

Date of experience: December 15, 2025
Florida
1 review
0 helpful votes
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This purchase was very easy and straight forward
January 16, 2026
Updated review

This purchase was very easy and straight forward. The description about the book listed everything I would have wanted to know. I have never ordered a book from Alibris that disappointed. I have always been pleased.

Date of experience: January 6, 2026

Always Pleased with Alibris
July 15, 2025
Previous review

Their descriptions are always very accurate. Sometimes I have to pay a little more to get a better book. I have always been happy with my choices from Alibris.

Date of experience: July 6, 2025
California
1 review
0 helpful votes
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I ordered three books from Alibris. All three books were clearly marked as being guaranteed to be delivered by Christmas. I would not have ordered them otherwise. All were ordered in plenty of time -- 10 days before Christmas -- from Alibris proper. After several days with no notice of shipment, I reached out and was informed that they had in fact shipped. Then a day or so later I received notification that they were being shipped and given tracking information. The tracking information informed me that the books would not in fact arrive in time for Christmas.When I called to complain, the person I spoke with said that unless they didn't arrive within a month, to let it go. That that was the only promise re: shipping given. In a world of many online bookstores, you failed. And lost a customer in the process.

Date of experience: December 15, 2025
Georgia
1 review
0 helpful votes
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Having multiple sources and book condition options compiled on your site is very clear and useful. However, I selected two copies of the book from the same vendor hoping to save on shipping but didn't save much at all.;-(

Date of experience: January 5, 2026
Idaho
1 review
0 helpful votes
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Always able to find what I'm looking for on Alibris
January 15, 2026
Updated review

Always able to find what I'm looking for on Alibris. Easy to place orders. I'm a long-time customer and wouldn't consider going anywhere else.

Date of experience: January 5, 2026

Always impressed with the ease and efficiency of Aliibris
December 9, 2025
Previous review

Always impressed with the ease and efficiency of Aliibris. Fantastic inventory, easy to use website.

Date of experience: November 29, 2025
Texas
1 review
0 helpful votes
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Excellent purchase and quick delivery!
January 15, 2026
Updated review

I ordered 4 books for my upcoming classes early since I expected the holidays might slow down shipping. What a surprise to receive my purchase so quickly and even before the anticipated ETA!
Excellent purchase, great prices and condition.

Date of experience: January 5, 2026

Excellent selection and speedy delivery!
October 22, 2025
Previous review

Excellent selection and speedy delivery! Great service overall.

Date of experience: October 12, 2025
Texas
1 review
0 helpful votes
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Alibris has the greatest selection of books new and used
January 15, 2026
Updated review

I have ordered many used books from Alibris. The most recent was "The Amazing Liver and Gallbladder Flush" by Andreas Moritz. I read and followed the flush, and I'm feeling SOOO much better!

Date of experience: January 5, 2026

From start to finish, Alibris is fast and easy to use
December 25, 2025
Previous review

From start to finish, Alibris is fast and easy to use. The amazing supply of books available is the reason I always check Alibris FIRST when I'm looking for a book. Thank you, Alibris, for being here for all of us!

Date of experience: December 15, 2025
Massachusetts
1 review
0 helpful votes
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Not bad but items disappear from my cart and then they are unavailable because it stays in the cart for a user I can't access for 12 hrs. Also, there's no sign up button from the checkout page, only login

Date of experience: January 5, 2026
California
1 review
0 helpful votes
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I love to read and always search Alibris.com first because the site is easy & quick to search & purchase books at great prices. Thank you Alibris for making reading good books affordable!

Date of experience: January 5, 2026
New York
1 review
0 helpful votes
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It's easy and I found what I was looking for at a good...
January 14, 2026
Updated review

It's easy and I found what I was looking for at a good price. I can't think of more to say. So far the checkout process went smoothly.

Date of experience: January 4, 2026

At least alibris takes paypal I prefer to buy from...
April 25, 2025
Previous review

At least alibris takes paypal I prefer to buy from you when I can!

Date of experience: April 15, 2025