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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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"Detailed descriptions" of books are not actually detailed. This feature needs significant improvement. A description of damage, in addition to the hood / fair five-stage rating system is warranted. And a specific detail of which edition and year published for each book is also needed.
Shipping fees are too expensive; frequent buyers need a deal on shipping.
I depend on Alibris for finding books out of print or expensive. Searching is easy. Descriptions of condition are less than generous; books marked fair are usually good or very good. Shipping is fast. Hooray for a better option than you-know-who.
Title says it. Not using Amazon. Al8bris has been around the block and does it right.
I have ordered from alibis many times. There is always a great selection with great pricing. The website is easy to navigate and shipping is reasonable.
I found what I was looking for at a good price. It delivered very fast, and was as described. It did arrive in Amazon packaging, which was a disappointment since I was hoping to avoid Amazon but oh well.
Last order of Middle Ground being returned. Condition wasn't as stated. I got $5 coupon. I cannot find how to apply coupon to my new Midfle Ground order.
Great selection of CDs... Easy Searching... Pricing is outstanding... I would wait to buy many CDs at once... Shipping was as much as the (2) CDs I bought...
I found several things I wanted to buy (I always do) but had to make two separate orders to ship some books to my sister and some to me. I purposely chose my books from one sender to make the shipping simpler but they came in two different packages several days apart! I thought they would ship together. I don't know yet if this happened to my sister, too. That said, both arrived in great shape and I am happily reading something I really love.
I always find things I want here. I wish I could split my order to different addresses.
Wide ranging DVDs and books. If you can't find it here, you can't find it anywhere. Never had a bad experience here and all the vendors are very receptive. Anything you want you'll find here. Books, DVDs, CDs, I have tried them all.
Great prices, great selection but the shipping is kind of expensive.
I got into an unresolvable loop with online ordering. I thought I unchecked that mailing and billing were the same. Apparently not. I was shipping to a friend. The 'system' thought I was using her address for the billing on my cc. I could not get back to modify that entry or edit the billing address. Very frustrating. I finally opted for PayPal - which had its own problems.
Worked fine on computer, but on Android I couldn't change the delivery address (for a gift). It got stuck on MY address as "default" and wouldn't change.
You allowed me a purchase a book that was not actually available. Now my Christmas gift will arrive days later than my initial order! You should at least have compensated me with free expedited shipping on the new order!
And then the coupon code I used on the first order was no longer available on the second order because "you used that code too many times". Are you kidding? I used it once on an order that YOU cancelled on me. I should be able to use the same coupon code again.
Overall, as my first order with a new company goes, this has been really $#*!ty. But the good news is that there's so many OTHER places I can buy books.
My package arrived 4 days late and when it arrived the edges of the spine of my book were damaged from it not being in a box only in plastic wrap
Good site. Not a complete as it use to be. Certain books seem to be untenable. Like most corporates, afraid and self-censor, which for a book seller is sad, but the progressive are nasty.
Easy to use and you quickly find what you need with good booksellers.
I think that when a person has multiple books in their cart that somehow the computer should try to group as many books as possible from the same seller that way it saves the customer money on shipping and save on packaging, which is better for the environment.
1 book was a little dirty and 1 had a slight imprint. But over all out of the 18 books I bought they were in wonderful condition and shipped in a reasonable time.
In Gathering Moss, the advice that Dr. Robin Wall Kimmerer receives from the Cheyenne elder links gaze with desire, suggesting that the gods of desire may not enjoy direct eye contact. What possibilities lie in the indirect gaze? What portals open when we look away from what we desire? How does your body respond to the idea of losing focus? Are you ready to avert your gaze?
Excellent service, and a great selection of books! In trying to find a great selection of books, it isn't always easy. Alibris, is a fantastic store to find lower priced, great books! Well Done Alibris.
When looking for rare and hard to find books, Alibris is where I go! Great products and great service. Well done.
On my phone when I want more information on a seller's copy of the book the new page did not have more information clearly. In fact I had to find the place where I had to click again for book description. Alibris is not the best site for phone search.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.