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AlibrisReviews 107,887

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
954
value
11,353
shipping
11,343
quality
11,337
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Cheap book, long wait
January 23, 2026

The book was inexpensive and as described, just took nearly 3 weeks to get to me and over 2 weeks of that was USPS waiting for the item. Once it was in their hands it was in my mail box in 3 days.

Date of experience: January 13, 2026
Ohio
1 review
0 helpful votes
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The search parameters are too strict
January 23, 2026

The search parameters are too strict. There were several items that would not come up unless the exact name/title was typed in. EX: Rob Pattinson came up No Results. It had to be Robert Pattinson.

Date of experience: January 13, 2026
Utah
1 review
0 helpful votes
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It's nice to find out of print books.
January 23, 2026
Updated review

Ordering and shipping went well for everything ordered. We were pleased with the quality of the books received. We have enjoyed using Alibris to find books we can not obtain otherwise.

Date of experience: December 29, 2025

I love the variety of books available and the prices
December 4, 2025
Previous review

I love the variety of books available and the prices. I have used this site for my own purchases and for gifts.

Date of experience: November 24, 2025
Georgia
1 review
0 helpful votes
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The website itself is fine, but they really need to verify languages in books somehow, because the seller is bought from claimed a book was in English and it was not. Otherwise a good experience, good customer service from Alibris through this experience

Date of experience: January 13, 2026
Colorado
1 review
0 helpful votes
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The shipping time is vague, and I am not sure if I will get it in time. I will wait and see. If it does come faster than expected, then they will have a repeat customer.

Date of experience: January 13, 2026
Massachusetts
1 review
0 helpful votes
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This site saves my butt from paying hundreds of dollars on text books. The prices are great and I get my book within a reasonable time.

Date of experience: January 13, 2026
California
1 review
0 helpful votes
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Book came in good condition.
January 23, 2026

I was not really in a rush to get this book so shipping time is not a big factor for me. Though it did take about two weeks. For me, it is mostly condition. The book came in the condition it was described, which was great.

Date of experience: January 13, 2026
Virginia
1 review
0 helpful votes
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Alibris is the place to go to find books you're searching for. You can depend on descriptions to be accurate, and they always deliver as promised.

Date of experience: January 13, 2026

I didn't expect to find one of the books I looked for
September 28, 2025
Previous review

I didn't expect to find one of the books I looked for. You have everything!

Date of experience: September 18, 2025
Georgia
1 review
0 helpful votes
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New Books at Used Book Prices
January 23, 2026
Updated review

I wanted a book for my book club and found it new, at Alibris, for a third of what it cost at a retailer. The quality is great. I've gotten several books from them and find they are clean copies, and the discounted price is an incentive to read more!

Date of experience: January 13, 2026

New Books at Used Book Prices
January 23, 2026
Previous review

I wanted a book for my book club and found it new, at Alibris, for a third of what it cost at a retailer. The quality is great. I've gotten several books from them and find they are clean copies, and the discounted price is an incentive to read more!

Date of experience: January 13, 2026
Florida
1 review
0 helpful votes
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I love this online store
January 23, 2026

I love this online store. I often have an assortment of options to choose from that allow me to consider location of sender in proximity to me and also the condition of the book. I like supporting bookstore owners by using this website.

Date of experience: January 13, 2026
Canada
1 review
0 helpful votes
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I purchased this book on your website last week only to discover that the order was cancelled and now the book is available at slmost twice the price! That is unconscionable business behaviour! I need this book so i am purchasing it but i will never buy from Alibris again. Its a sad day for me because i have purchased from you many times.

Date of experience: January 13, 2026
Illinois
1 review
0 helpful votes
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International Shipping Experience
January 22, 2026

The price was right. I knew that the trip through customs could cause delays. There definitely was a delay caused by customs. However it was less than 30 days.
It all worked out in the end.

Date of experience: January 13, 2026
Oregon
1 review
0 helpful votes
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Unresolved confusion over credit card
January 22, 2026
Updated review

Alibris had a credit card number on file for a card that had been replaced with a similar number. Although I mistakenly clicked to accept the wrong card, the order went through and the book was received. I sent a query immediately after I realized the mistake, but I never received an explanation.

Date of experience: January 12, 2026

Now that I have an account, ordering is a snap
August 17, 2025
Previous review

Now that I have an account, ordering is a snap. My account information is clearly visible so that I could make any changes necessary. The website is intuitive, fast and works well.

Date of experience: August 7, 2025
Texas
1 review
0 helpful votes
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Arrived Sooner Than Expected!
January 22, 2026

Ordered my book before going on holiday, not expecting it to arrive before I left-but it did- and I'm reading it now, while on vacation!

Date of experience: January 6, 2026
Connecticut
1 review
0 helpful votes
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I tried to enter my coupon for $5 off but it wouldn't go through. Otherwise everything was exceptional and I can't wait to get my cheap AF books.

Date of experience: January 12, 2026
Texas
1 review
0 helpful votes
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Trouble free purchase, I don't know what else to add!
January 22, 2026
Updated review

Trouble free purchase, I don't know what else to add! Oh it took me no time at all to order and I've ordered a few books here and never had any problems.

Date of experience: January 12, 2026

I appreciate your web site, Thank You!
November 7, 2025
Previous review

I appreciate your web site, Thank You! 🙏 😅😁👀👀👀😘😘😘💁💁💁🎶🎶🎶AAAAAAAAAAAAAAAAAAAAAAAAAAAAAHHHHHHHHH

Date of experience: October 28, 2025
Wisconsin
1 review
0 helpful votes
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Pretty good
January 22, 2026
Updated review

Pretty good. I do not purchase books from Thriftbooks because they are not honorable booksellers. I appreciate the alternatives offered by Alibris. I DISLIKE Alibris tracking, which is spotty at best

Date of experience: January 12, 2026

Very hard to find Spanish novels translated into English
January 8, 2026
Previous review

Very hard to find Spanish novels translated into English. I thought I had 2 books in English and found out at the last minute they were written in Spanish.

Date of experience: December 29, 2025
Canada
1 review
0 helpful votes
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Shipping price change significantly at checkout (Canada). The email says $5 off $50 - This is only true in USD. The email flow should be split based on location. I work in email marketing - would be happy to talk with you guys to improve your email marketing channel.

Date of experience: January 12, 2026
California
1 review
0 helpful votes
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I have been finding all kinds of great old music that I have purchased and lost over the years. I am also happy to be supporting some great used bookstores that still hold so many gems. I have been recommending this site to all my friends as a great alternative for used books and music.

Date of experience: January 12, 2026
New York
1 review
0 helpful votes
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Restless Mind by Peter Lawler
January 22, 2026

I had a difficult time finding the Restless Mind book by Peter Lawler, so thank you for making it available and notifying me. There was quite a bit of underlining in the book; however, no matter since obtaining a copy of the book itself was most important to me. Thank you again.

Date of experience: January 12, 2026