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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Because of my location, it's often difficult to find a lot of books, especially music collections, so I appreciate any option that can deliver high quality products to me.
I found the book I wanted listed for a sweet price which was pleasant considering how rare it had been to find a viable option for.
The time between placing my order and the delivery arriving was exactly 5 weeks which was quite long and worrying, however I can blame that on my location rather than the service.
Overall, I'm really satisfied with my experience and will likely be using it again soon.
I have been trying to get the book The History of Hutterite Mennonites for about a year now (to help with some family tree research). I was able to find it through Alibris. Thank You!
I'm so thrilled to be able to find this book I have been looking for!
I'm always amazed at the selection of textbooks available on this site and the fact that they nearly always get delivered to my door from America (USA -> AUS). I've been using this site for well over 15+ years now and I'll keep going back when and if I need a particular textbook.
I recently purchased the textbook "Database System Concepts" from Alibris, and my experience was exceptional. Alibris demonstrated outstanding follow-up and communication throughout the process, ensuring that I received the textbook promptly. They kept me informed at every stage, from order confirmation to shipping updates, which provided peace of mind. Upon receipt, the textbook was in excellent condition, exactly as described. The packaging was secure, and the book showed no signs of damage. Alibris's commitment to customer satisfaction was evident, and their proactive approach made the entire transaction smooth and hassle-free. Based on past ratings and my own experience, I highly recommend Alibris for their reliable service and excellent communication.
I neede 3 books for my book club reading. I found them all at great prices. They were all in excellent condition and arrived within an acceptable time frame.
Received this out-of-print CD (originally sold at Starbuck's!) very quickly. It is used & described as being in good condition—I haven't tried to play it yet, but it does have significant scuffing on one side. Fingers crossed.
I have been ordering from this company for MANY years. They have an incredible inventory and great prices from many sellers. Will continue until I die!
When I order a foreign language book or video I am rarely able to do so in the US and I cannot order from Poland because of the currency issue so I am grateful when I can find something in this country.
This is my go to for great old movies I can't find on Roku or Netflix.
Someone needs to fix the webpage for the Duran Duran (1981) CD. When you select the recommended iteration of this item for $3.99 (top of the page), your choice will stay true until you begin the payment entries, after that the item you are purchasing switches to HPB's Duran Duran-New Moon on Monday-New Moon on Monday / Tiger Tiger-Capitol Records-B-5309-Canada-Nm / N, which is a totally different Duran Duran offering on 7" vinyl, though at the same price as the other on CD. I recently received the latter when I ordered the former and thought it was my mistake, but upon trying to reorder the correct item, I see the functionality of the webpage was actually the culprit, as I almost accidently reordered the same incorrect item again! And would have, had I not noticed the item title switch. Subsequently, I had to select one of the other vendors (not HPB, a. K. a. Half Price Books) offering the CD at a higher price, to ensure the item still displayed as 'Duran Duran (1981) Duran Duran CD' when I completed the purchase. I'm still not entirely sure the correct item will be shipped but we'll see.
So far, so good, but I'll know more when I receive the items. I ordered a CD a few weeks ago and sent it back because it was a duplicate (i. E. the same CD was listed under two different names) of which I had purchased both and subsequently, wanted to return one of them. I was not happy that I had to pay the return postage even though 'technically', I was sent the 'correct' items.
Easy to find books, offers a variety of conditions and prices, also I can choose a bookseller closer to me geographically to reduce fossil fuel use.
I have been buying from Alibris for decades. Anything I find on bookfinder.com, I usually buy through Alibris. Thank you for a very consistent experience over the years.
Purchase processing is easy, the available products are ample and the pricing very favorable.
I am a regular customer and appreciate access to the wide variety of items used to broaden my
Horizons and deepen understanding.
Relatively simple process that involved searching to match title and author which was accomplished easily and efficiently.
Always fast ordering. Always prompt shipping & delivery. Appreciate the wonderful service and vast range of material available.
Have used Alibris for many years. Always quick selection & checkout. Any problems usually fairly quickly settled.
I got the book I ordered in the condition it was stated to be in by the seller, and it was delivered a little sooner than anticipated. I couldn't be happier.
I found what I came for, and I am happy about it. For serious..
Website is really easy to read, no ads, nothing to slow down any page. Fast loading pages and no distractions are really key to staying focused to look up books.
My annual purchase of used books is in the $1000's.
Alibris isn't competitive due to shipping costs. Even when 2 items are bought from the same store, the shipping cost is the same. That lowers incentive.
Find a way to streamline and lower shipping costs.
Great selections, website easy to navigate. Only issue I have is being nagged to keep writing s lengthy review here. Otherwise, terrific.
Love, love, love the selections. Alibris also carries documents and research.
The shipping time is fast and prices are great, especially for CD's. The website could get an update but the quality and ease of use makes up for it!
Everything has been shipped fast, mostly high quality, and there are great prices for CD's
I found an old book that I was looking for. It was a used book but it.was in goor condition it looked almost new, Also the price was good so I was pleased.
Great Company with the best selections. Having different shipping and billing addresses is a challenge with this website. I wish it were clearer and easier.
A Rare Find thanks to Alibris. I've been looking for this book for years all for the very last piece where he gives advice to a young writer..
I ordered a book from Alibris because I've always had good experiences with Alibris in terms of price and product quality. Alibris came through for me again.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.
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