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AlibrisReviews 106,107

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
890
value
10,609
shipping
10,599
quality
10,593
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Looking for a specific sound format of Fantasia
December 10, 2025
Updated review

Bought used DVD of Fantasia in VG condition for multichannel sound mix absent from BluRay. Arrived early and found condition to be virtually brand new. Plays perfectly!

Date of experience: November 30, 2025

Fine prior experience with Alibris before
November 18, 2025
Previous review

Fine prior experience with Alibris before. Expecting no problems.

Date of experience: November 8, 2025
GB
1 review
0 helpful votes
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No correspondence
December 10, 2025

My son is Autistic and from his collection of Kicflix has been missing Volume 2 ( Classic Tales)
This was advertised by your sight and We ordered
On completion of paying and placing our order I received an email… that showed a completely different DVD
I contacted you straight away to cancel or ask to be corrected
NO Response…
You shipped The incorrect DVD at a Cost now to Myself …. Along with the distress of my son awaiting the arrival of the wrong item
Please can you rectify Your Mistake by mailing the Original Order WE Placed
Yours Truly
Sharon McGuinness

Your Website has NO infiltration for complaints

Date of experience: November 30, 2025
Washington
1 review
0 helpful votes
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A little hard trying to sign in to make a purchase, always repeating are you a robot fat too often. However security is appreciated.

Date of experience: November 29, 2025
Texas
1 review
0 helpful votes
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I tried to buy this book from three other sellers, it was such a hassle that I gave up. Your web cite was the cheapest, the easiest and the best. Thank you

Date of experience: November 29, 2025
Colorado
1 review
0 helpful votes
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Great place to shop!
December 9, 2025

Great place to shop! They had everything I was looking for at such reasonable prices, I will be buying my books here. I would recommend them. JS

Date of experience: November 29, 2025
South Carolina
1 review
0 helpful votes
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Alibris is my GO TO used book shopping site.
December 9, 2025
Updated review

I have been a customer of Alibris for several decades because pricing is competitive, listings are nearly comprehensive, shipping is generally quick.

Date of experience: November 29, 2025

Alibris is a comprehensive site with a very good search engine. I always find what I'm looking for.

Date of experience: June 9, 2025
California
1 review
0 helpful votes
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Mixed
December 9, 2025

Great to find my book. Took 3 weeks to arrive. I emailed twice about it and there was no reply. It made me worry that it was a scam.

Date of experience: November 29, 2025
Massachusetts
1 review
0 helpful votes
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I am trying to wean from other big on-line companies that sell books at discounted, competitive prices. I found Alibris and I will usually comparison shop with other on-line small booksellers. I am finding that Alibris offers the best variety of options, is easy to navigate, and has extremely good prices, very often cheaper than that "big guy"

Date of experience: November 29, 2025
Australia
1 review
0 helpful votes
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Overseas Buyer
December 9, 2025
Updated review

Books I order are always in good condition. Since I live in the southern hemisphere, my purchases take a little longer to arrive than if I was a local purchaser.

Date of experience: November 30, 2025

Satisfied with my purchase.
September 25, 2025
Previous review

Have been buying books from Alibris for many years and have always been satisfied with my purchases. Rarely have issues and when I do they are resolved to my satisfaction. My only issue that perhaps actual postage which is quoted could be more accurate. I presume it is a standard figure. However, the cost of each item iI purchase is accurately given in Australian dollars.

Date of experience: September 15, 2025
District of Columbia
1 review
0 helpful votes
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I enjoy using this site because of the variety of books...
December 9, 2025
Updated review

I enjoy using this site because of the variety of books in and out of print. I have always found the service to be of the best quality.

Date of experience: November 29, 2025

Have had a great shipping and packaging experience...
December 8, 2025
Previous review

Have had a great shipping and packaging experience with Alibris affiliates. The products, both books and movies, are of the best quality.

Date of experience: November 28, 2025
Massachusetts
1 review
0 helpful votes
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There have been access problems, but it seems to be a general situation. Nothing that Alibris can probably do about it. I appreciate the many years I have been a customer.

Date of experience: November 29, 2025
Missouri
1 review
0 helpful votes
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Terrible Delivery Issues
December 9, 2025

My book was expected to be delivered on Nov. 20. I live in Olathe, Kansas, which is a suburb of Kansas City. From Nov. 17 to Nov. 20, my book sat in a Kansas City Processing Center. On Nov. 21, I checked the status and my book was now in North Charleston, South Carolina, This is what happens when you use both DHL and the Post Office--two highly incompetent organizations. It really doesn't tax the imagination to know how the Post Office is losing billions of dollars every year. I finally got my book almost a week late.

Date of experience: November 21, 2025
Virginia
3 reviews
0 helpful votes
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Ease of ordering, price competitive
December 9, 2025
Updated review

The specific book was easy to locate, the price was competitive, and shipping by the seller was prompt. The book arrived in perfect condition.

Date of experience: November 29, 2025

Easy site to use
November 17, 2025
Previous review

Easy site to use. Checkout simple. I anticipate prompt shipping.

Date of experience: November 7, 2025
New York
1 review
0 helpful votes
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I love Alibris
December 9, 2025
Updated review

I find Alibris a great place to find those books that would have been hard to find, locate, or even publish. It is probably the best place to find books online. It would be even nicer if Alibris had a physical store.

Date of experience: November 29, 2025

Easy checkout, found the item I was looking for and...
November 18, 2025
Previous review

Easy checkout, found the item I was looking for and at an affordable price

Date of experience: November 8, 2025
Florida
1 review
0 helpful votes
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Highly Recommend Alibris
December 9, 2025

Shopping with Alibris is always a good experience. What I'm not crazy about is paying $4-$5 shipping costs per book. That has stopped me from buying sometimes because by the time I add shipping costs, I can get the book brand new from Amazon for about the same cost.

But this experience was as good as it's ever been with Alibris. In fact I've never had a problem with them and highly recommend them to friends.

Date of experience: November 7, 2025
Arizona
1 review
0 helpful votes
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Why haven't I received any response about a missing book (Pictures of Perfection - Reginald Hill, order *******) Tracking says it was delivered, but it was NOT. I sent an inquiry on 11/22 to *******@alibris.com

Date of experience: November 29, 2025
California
1 review
0 helpful votes
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Alibris Is Tops
December 8, 2025
Updated review

The book I ordered is The Right to Be Wrong: Ending the Culture War Over Religion in America
By Kevin Seamus Hasson. I ordered it from Greenworld Books, and they shipped it fast, at a good price, and in the exact condition as described, if not better. Alibris is my go-to source when I find to find something ---- anything, really! ---- at a good price and in decent to great shape.

Date of experience: November 28, 2025

I found the exact books I'm looking for, in good shape...
November 20, 2025
Previous review

I found the exact books I'm looking for, in good shape and at reasonable prices.

Date of experience: November 10, 2025
Kentucky
1 review
0 helpful votes
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I got what I paid for in time to use it as intended.
December 8, 2025
Updated review

I ordered a book Nov. 7th for use in December. It got here in about a week and a half. I ordered it from Maryland but it came from Illinois. Very strange, but it did arrive in good shape.

Date of experience: November 7, 2025

You didn't tell me how it would be shipped
June 5, 2025
Previous review

You didn't tell me how it would be shipped. I hope US mail because the other options no longer deliver to post office boxes.

Date of experience: May 26, 2025
Colorado
1 review
0 helpful votes
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Good
December 8, 2025
Updated review

Good prices, but it would be better if there were a way to match booksellers ans books so that I only had to pay shipping from one location.

Date of experience: November 28, 2025

I can always find what I'm after and generally get...
September 20, 2025
Previous review

I can always find what I'm after and generally get the best price around.

Date of experience: September 10, 2025
California
1 review
0 helpful votes
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I found what I wanted right away
December 8, 2025

I found what I wanted right away. The checkout process was fairly painless. It ejected my credit card information for some reason, but the second attempt went fine.

Date of experience: November 28, 2025