Sitejabber Website Reviews and Complaints
business logo of Alibris

AlibrisReviews 105,332

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
How would you rate Alibris?
grey star
grey star
grey star
grey star
grey star

Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
882
value
10,365
shipping
10,355
quality
10,349
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Indiana
1 review
0 helpful votes
Follow Skylee D.
Unfollow Skylee D.
Share Review
Report Review

I love alibris!
November 19, 2025

I love alibris! Buying used books is great for the planet and I love having a physical copy. Such great prices and I know I'm supporting small bookstores instead of mega corps! 💙

Date of experience: November 9, 2025
Pennsylvania
1 review
0 helpful votes
Follow Kelly D.
Unfollow Kelly D.
Share Review
Report Review

Super easy to use
November 19, 2025

Super easy to use. Found exactly what I was looking for. I have been recommended this site to search for good deals and am so excited I found what I wanted.

Date of experience: November 9, 2025
Illinois
1 review
0 helpful votes
Follow Stephanie S.
Unfollow Stephanie S.
Share Review
Report Review

2 books were correct, 1 was not
November 19, 2025

2 books were correct but I was supposed to get "Small Favors" by Erin Craig but instead got a children's book about a lamb. Since it was only $1.87, it would be more to return it, so I kept it. Otherwise, the quality of the other 2 books was great and arrived in a timely manner

Date of experience: November 9, 2025
Maine
1 review
0 helpful votes
Follow Lenny S.
Unfollow Lenny S.
Share Review
Report Review

I'm a first-timer, but if the book arrives within the time-frame predicted at checkout, this will have been a fantastic shopping experience.

Date of experience: November 9, 2025
Florida
1 review
0 helpful votes
Follow Antoinette L.
Unfollow Antoinette L.
Share Review
Report Review

I try to buy used as much as possible. Will definitely buy from here again. Book was in perfect condition and saved over $10 buying used!

Date of experience: November 9, 2025
Illinois
1 review
0 helpful votes
Follow Jessica B.
Unfollow Jessica B.
Share Review
Report Review

Excellent website, super easy to use!
November 19, 2025

Excellent website, super easy to use! I've been looking for these DVD titles for several weeks. Not only did you have them, but by far the best prices I've seen. Awesome!

Date of experience: November 9, 2025
Nebraska
1 review
0 helpful votes
Follow Mickie L.
Unfollow Mickie L.
Share Review
Report Review

Glad I Found Alibris!
November 18, 2025
Updated review

Im glad I found Alibris! The price of the cd was great and was sent fast. Website easy to navigate and they have everything I can think of. Will shop again! Thank You!

Date of experience: November 9, 2025

Fast and easy to navigate through
October 28, 2025
Previous review

Fast and easy to navigate through. No hidden things to go though! Thanks.

Date of experience: October 18, 2025
New Mexico
1 review
0 helpful votes
Follow Marita P.
Unfollow Marita P.
Share Review
Report Review

I ordered this already but didn't realize you sent it to Kensington, MD. It would be good if the shipping address matched the billing address as the default so it's harder to make that mistake.

Date of experience: November 8, 2025
California
1 review
0 helpful votes
Follow Timothy E.
Unfollow Timothy E.
Share Review
Report Review

Book received has different cover than pictured which made me question if it's the same version (for translation reasons etc as it's for a study group) but ISBN is the same so ok for my needs.

Date of experience: November 8, 2025
Texas
1 review
0 helpful votes
Follow Gertrude D.
Unfollow Gertrude D.
Share Review
Report Review

Have purchased several books over the years through Alibris. Been quite easy to navigate the web site, both on my desktop computer and on my mobile phone.
I like to have and read an actual book, not a downloaded book. They have a wide selection of books. Less expensive than many Amazon used books.

Date of experience: November 8, 2025
New Jersey
2 reviews
0 helpful votes
Follow Lori G.
Unfollow Lori G.
Share Review
Report Review

Good pricing & availability!
November 18, 2025

I'm a childcare teacher & needed two specific books for a teaching theme & found both here. Books are in great used condition!

Date of experience: October 24, 2025
Texas
1 review
0 helpful votes
Follow Guy M.
Unfollow Guy M.
Share Review
Report Review

As advertised
November 18, 2025
Updated review

Everything was exactly as it appeared on the site. From the DVD, to the delivery time. It's what you hope for when you place an online order!

Date of experience: November 8, 2025

As advertised
November 18, 2025
Previous review

Everything was exactly as it appeared on the site. From the DVD, to the delivery time. It's what you hope for when you place an online order!

Date of experience: November 8, 2025
Oregon
1 review
0 helpful votes
Follow Paul David C.
Unfollow Paul David C.
Share Review
Report Review

Thank you for your vast selection and fair pricing.

Fast shipping and good customer service.

You are a great asset to bookworms!

God bless. John 14:6

Date of experience: November 7, 2025
Massachusetts
1 review
0 helpful votes
Follow Lucia J.
Unfollow Lucia J.
Share Review
Report Review

Happy customer
November 17, 2025

I found a lightly used copy of The Perfect Loaf in excellent condition when our local independent bookstores did not have it in stock.

Date of experience: November 7, 2025
Georgia
1 review
0 helpful votes
Follow Joanna M.
Unfollow Joanna M.
Share Review
Report Review

First time customer
November 17, 2025

First time customer. Easy to register. Shipping seems excessive for one book at book rate. Will see how fast it arrives from Dallas.

Date of experience: November 7, 2025
California
2 reviews
0 helpful votes
Follow Kara N.
Unfollow Kara N.
Share Review
Report Review

Feel-good book shopping
November 17, 2025
Updated review

Ordering books with Alibris is a pleasure. I feel good about supporting a variety of book sellers. I can always find the title I'm seeking. Communications and service have always been great for me.

Date of experience: November 7, 2025

Feel-good book shopping
November 17, 2025
Previous review

Ordering books with Alibris is a pleasure. I feel good about supporting a variety of book sellers. I can always find the title I'm seeking. Communications and service have always been great for me.

Date of experience: November 7, 2025
Emilie W.
Michigan
2 reviews
0 helpful votes
Follow Emilie W.
Unfollow Emilie W.
Share Review
Report Review

?
November 17, 2025
Updated review

?

Date of experience: November 7, 2025

Easy to check for subject matter in books
May 4, 2023
Previous review

Easy to check for subject matter in books.

Date of experience: May 4, 2023
New Jersey
1 review
0 helpful votes
Follow monica s.
Unfollow monica s.
Share Review
Report Review

Poor condition
November 17, 2025

Book was not in good condition as advertised. Many pages turned down and underlined. Granted it is a very old book. Printed in the 1960s so pages yellow. My point is the book was over priced.

Date of experience: November 7, 2025
Louisiana
1 review
0 helpful votes
Follow BARRY B.
Unfollow BARRY B.
Share Review
Report Review

Been getting books from y'all for quite some time
November 17, 2025
Updated review

Been getting books from y'all for quite some time.
See no reason to stop now.
How likely would I recommend Alibris? I ALREADY DO
Barry

Date of experience: November 7, 2025

You're a BOOK DEALERThat says it all for me!
June 5, 2025
Previous review

You're a BOOK DEALER
That says it all for me!
Larry McMurtrey would be very pleased.
After all the years I've dealt with you folks
I don't remember ever being disappointed.
THANKS Barry Bouvier

Date of experience: May 26, 2025
Colorado
1 review
0 helpful votes
Follow George S.
Unfollow George S.
Share Review
Report Review

Loving Alibris
November 17, 2025

Alibris is like having the biggest used book store in the world - it is the world, i think - at one's fingertips. And it's organized, not like the stores I also love where the owner is the only one who know where everything is.

Date of experience: November 7, 2025