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AlibrisReviews 107,394

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
938
value
11,126
shipping
11,116
quality
11,110
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Ordering Duke Ellington biography
January 9, 2026

Having been dissatisfied with some of Amazon's shipping practices, I called Bookshop Santa Cruz hoping they would have a copy of the Duke Ellington biography I wanted to read. Bookshop no longer had copies of what I was looking for. Their staff member recommended Alibris. When I went to your website, I not only found a copy for sale, but the price was more than reasonable. Receiving delivery of the book was a slow -- and uncertain -- process. I feared that it would be delivered when we would be away from home, making holiday family visits. Alibris's tracking was difficult for me, though I must admit to being inept when it comes to completing even the simplest digital tasks. I wished, in vane, for an 800-number to call with a live attendant who could track the shipment. This narrative has a happy ending: the Ellington bio arrived at our front door two days before our departure.

Date of experience: December 30, 2025
New Jersey
1 review
0 helpful votes
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Your site is easy to navigate in and very clearly displayed. The composition is attractive and the pricing is intelligently presented.

Date of experience: December 30, 2025
New Jersey
1 review
0 helpful votes
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Not completely satisfied
January 9, 2026
Updated review

For over ten days the order or most of it from ALIBRIS central remained pending. Also one one of the books involved was the wrong title or the wrong part. Going back, the actual blurb for it seems to be 'confused'. It has already been returned.

Date of experience: December 30, 2025

It was very quick and easy to place my order
April 12, 2025
Previous review

It was very quick and easy to place my order. Also it was easy to get free shipping as well as applying the coupon for a discount.

Date of experience: April 2, 2025
Indiana
1 review
0 helpful votes
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Great value for price
January 9, 2026

ALIBRIS is honestly one of the few places from which I will purchase used books online. The variety is unmatched and I always trust that the products will arrive quickly.

Date of experience: December 30, 2025
Texas
1 review
0 helpful votes
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Good value, easy to order, the actual book vendor was good.
Have used Alibris before--- works well, fair prices, accurate ratings of the "used books"

Date of experience: December 30, 2025
Montana
1 review
0 helpful votes
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I found old books that are no longer in print or not on current book lists but still worth reading. Alibris is my one stop shop that can deliver just the book I'm looking for.

Date of experience: December 15, 2025
Kentucky
1 review
0 helpful votes
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Good price, book perfect
January 9, 2026
Updated review

I ordered the book as brand new and that's what I received. Shipping took a bit longer than I expected but overall price was good and happy to have gotten the book new and at a good price.

Date of experience: December 30, 2025

I forgot my password and was able to reset it easily...
December 19, 2025
Previous review

I forgot my password and was able to reset it easily and set the correct shipping and billing address easily. Liked that the checkout page said how long shipping time would be.

Date of experience: December 9, 2025
Connecticut
1 review
0 helpful votes
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Pleased with the service and quality!
January 9, 2026
Updated review

I ordered a book using the ISBN number to obtain the edition I wanted, and the process was flawless! The book arrived, as described and in excellent condition. Thank you!

Date of experience: December 30, 2025

Always great!
September 16, 2025
Previous review

Searching is easy, ordering is easy, website is informative - keep it up!

Date of experience: September 6, 2025
Texas
1 review
0 helpful votes
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It was quick and easy even though this is the first time that I've used alibris. Please keep it that way. I'm here because the "other guys" have made the process too complicated. They want too much information or they get information wrong and it's difficult to get the error corrected.

Date of experience: December 30, 2025
New York
1 review
0 helpful votes
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Shipping was an issue.
January 9, 2026

On December 9 I ordered a book for my wife for Christmas. Over a week later, I emailed to check whether it had shipped, as I hadn't received the promised email giving me tracking information. I got an email back telling me the order had indeed shipped on the day I ordered it, but no tracking number had been generated. This was the source of some anxiety, as Christmas approached. Sometime later that day I got an email telling me the order had just shipped and giving me a tracking number. Irritated, I emailed back and asked to cancel the order. But I was told it was too late, as the tracking number had been generated. This despite the fact that when I checked the status, it was awaiting pickup. And I'd been lied to.
In the end, the book arrived the day before we were set to travel for Christmas, December 22. So it worked out, sort of, but would you, dear reader, order from a company like that?

Date of experience: December 17, 2025
New York
1 review
0 helpful votes
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I ordered a book on this site
January 9, 2026
Updated review

I ordered a book on this site. I received information that might order was confirmed and even that the book was shipped. Then I received a cancellation notice but there was an option to find a replacement copy. I clicked on it and found a replacement copy It was a few more dollars, but I didn't mind. Unfortunately I had to put in all the information again and it's not my address, so it meant going back to my address book in my phone copying and pasting and doing it all over again. I then received a notification of confirmation and even an email saying my item had been shipped. I then received another cancellation notification. I then went back to the website and was able to find another copy of the book I was looking for, but this version was $30 more. I paid for it and now I just hope I get it! I will never order from this website again. Getting an email confirmation and then even in shipping email and then getting a cancellation email twice is unforgivable!

Date of experience: December 30, 2025

Thank you so much
January 7, 2026
Previous review

Thank you so much. Great price! This book is obviously out of print and it's hard to find. So glad I could find it!

Date of experience: December 28, 2025
Wisconsin
2 reviews
0 helpful votes
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This was a very easy transaction
January 8, 2026
Updated review

This was a very easy transaction. The book I wanted was in stock at a very reasonalbe price and in an acceptable condition. The ordering process was uncomplicated and painless to navigate. Good work, Alibris!

Date of experience: December 29, 2025

Quick to find items. Easy to access and order
December 4, 2025
Previous review

Quick to find items. Easy to access and order. Fast checkout. Good work.

Date of experience: November 24, 2025
VI
1 review
0 helpful votes
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Not easy to find and get coupon codes
January 8, 2026
Updated review

Not easy to find and get coupon codes. Especially because I'm a loyal buyer from this site they should make the code's easier to get thank you

Date of experience: December 29, 2025

RET Course
December 20, 2025
Previous review

Hello, the book took a while to get to me as I was following its tracking it went on a round about trip🤔 the condition of this hard cover was pretty ok Except for some of the back pages are coming undone as of my first opening the book. So I put a little glue hope it works. Gee I spent good money and it has a tiny flaw which I hope stays that way. Other than that the book is fine. Thank you

Date of experience: December 10, 2025
Canada
1 review
0 helpful votes
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As expected, Alibris' login/selection/checkout sequence rivals, if not surpasses, the best of the current platforms anywhere on the web!

Date of experience: December 29, 2025

VERY efficient and straightforward, even beats amazon's...
December 11, 2025
Previous review

VERY efficient and straightforward, even beats amazon's checkout sequence - which is saying something!

Date of experience: December 1, 2025
Maryland
1 review
0 helpful votes
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How come the web sites that ask for feedback are the best ones? Notice that the Maryland Motor Vehicle Administration doesn't have a feedback feature!

Date of experience: December 29, 2025
Texas
1 review
0 helpful votes
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The book I got is out of publication and many copies have been destroyed. Nonetheless, I was able to get a copy from Alibris. There was a personal note from one of the authors as well as her signature twice (once was her first name after the note and then below were her full name and year of publication. I was not expecting those, but I do believe that adds additional value to this book.

Date of experience: December 29, 2025
Alabama
1 review
0 helpful votes
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Placed the order -- I think -- on Christmas Eve. It wasn't a Christmas gift. I appreciate that it got to me so quickly given how close we were to the actual holiday.

Date of experience: December 29, 2025
Wisconsin
1 review
0 helpful votes
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Very hard to find Spanish novels translated into English
January 8, 2026
Updated review

Very hard to find Spanish novels translated into English. I thought I had 2 books in English and found out at the last minute they were written in Spanish.

Date of experience: December 29, 2025

I was able to change my credit card and place the order
December 27, 2025
Previous review

I was able to change my credit card and place the order. Thank you for making this easy.

Date of experience: December 17, 2025
Virginia
1 review
0 helpful votes
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Always satisfied in finding a great book in great condition at a great price. I have never been disappointed in the shopping experience.

Date of experience: December 29, 2025

I enjoy using this site because of the variety of books...
December 9, 2025
Previous review

I enjoy using this site because of the variety of books in and out of print. I have always found the service to be of the best quality.

Date of experience: November 29, 2025
Minnesota
1 review
0 helpful votes
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Date of experience: December 29, 2025