Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
I'd like to see the combined shipping discount reflected at checkout, or some kid of message that says "Estimated shipping*" "* may decrease if multiple books from one seller". But this is my 4th time here for these books. Hate that you deleted my cart after 30 minutes. That is way too short and wasted my time.
Not all sellers are super vigilant about their orders. A lot have differing standards when describing the quality of the book they're selling. So far it's been good given the prices. Especially like that Alibris groups items that may be of similar quality on offer by sellers of books already in your cart so you can save on shipping. Sometimes that grouping of multiple books means sellers only send one book. If you complain to Alibris, you get action. It's hit or miss with reaching out to individual sellers. Still worth the gamble of finding a decent-quality used book for titles you may be seeking.
Wanted to avoid Ex Library books so the details for both books clarified them as being without library markings. However, these books are a gift and there was no way I could indicate that. However, the recipient will know they came from me as we have previously discussed both titles. Thank you. Justin Schiller
I came across this site accidentally. Best accident ever. Books were in near perfect condition and the selection is endless. Pricing is very reasonable, shipping was faster than expected. Definitely returning.
I found it easy to find the book I'm looking for and check out with no problem. Now we see if the book matches the description. That will be a different opinion. But I have shopped on here before one other time.
I like the way the site remembers me, and offers a good selection of reasonably priced books.
What I do not like is to be required to enter 50 characters minimum of comment text - that arbitrary programmer requirement will cause a lot of people to probably not comment and possibly go right back to Amazon. Please consider: your users are the very kind of people who resent being pushed around by an algorithm
Excellent experience! As advertised, the slightly used book I purchased had a few highlight marks and a few dog-eared pages; nothing that disrupted my reading at all. I am enjoying the details about "The Logic of English." I will happily do business here again.
Within The Stone by Bill Atkinson is a very hard to get book. Yet you found a copy for me! Your packaging was very protective of the book's condition. Thank you! I met Atkinson way back when he introduced Hypercard. He was one of very few that made Apple a top line company through his coding art.
As I've opined many times before, Alibris does an excellent job of supporting book buyers of all sorts.
I've only done a few orders with your company, but every book was packaged well for shipping, shipped within a few day of my order, and the books are in excellent condition. Thanks for providing such a great service!
I really appreciate being able to source quality books that have already been previously loved (in order to preserve our precious natural resources), and Alibris has provided me the service I was looking for. Thank you!
Recently I had an order "cancelled." Without further explanation. I do hope you are making note of dealers who cancel orders, ie after two or more cancels occur something bad happens. Just "cancelled" without exception explanation is unprofessional. Thank you.
Book arrived, a tight copy, no DJ (non promised), but this ex-library. I do not recall that being mentioned. Deal breaker? No. This is for reference, but it should have been noted.
So far, so good. I just ordered the book, today. I don't have any delivery time data, or accuracy of the described item, yet. They want an opinion so I'm giving them one, with as realistic data as possible, at this point.
I'm so happy I heard about this website while watching an artist video on YT. She was showing some of her books that give her inspiration and I was interested in some of them. It was a wonderful surprise to see how many of these titles were available here on Alibris and I chose very good condition for all of them. There was a bit of confusion with the delivery company's tracking but it worked out. I'm very happy with my purchases and I will order from this site again!
I'm so excited to have found your website! I put the same list of books in my amazon cart and your website saved me more than half after adding the shipping! Yes, I know that your books are used…but I picked the ones that are in very good condition. Looking forward to receiving my books.
Is this some weird bait and switch where Alibris says "You need to confirm your order arrived" in order to get you to fill out a survey? This is really weird and makes me uncomfortable. If this is deceptive marketing tactics on the part of Alibris, then shame on them, I'll never use the service again if I find out that's what happened.
Alibris often has better prices; they offer coupon discounts, and free shipping on books from Alibris. They usually pack the books carefully so that they are not damaged during shipping. I am happy to shop with them.
Good evening,
I did not give a 5 star because I would have loved to order the books from 1-2 places. Seems like the books come from different states. I needed 10 books but the website kept saying "you have this book already in The cart."
The website doesn't allow you to increase the amount of books with the usual - + indicating more or less. (Don't know if I am explaining this correctly.)
Prices are good. Shipping is approximately 4.99
I gifted my mother this disc for Mother's Day 💐
She had purchased one like it years ago. Somehow her disc got lost and she hasn't been able to find it. It was so hard finding one that was actually an original and affordable. I ran into this one and it's perfect, all the songs are in order, original casing, no skips, scratches, on the CD disc and has the BEST of the duranguese romantics EVER. Normal wear and tear on the case but valid for the age. Her smile and joy was priceless and I love coming home to her singing. She was in awe 😌 I would definitely purchase another if it's available when she loses it again 😆💕
A fair price and a quick delivery. I like and will enjoy my very first cd by the group Prodigy, although they
Have been around for a while I heard this music in a record store and decided to give it a chance.
Two as described, the other in less than good condition — I would say fair
I would wish, ideally, for faster delivery. One arrived a day late for intended giving occasion. Frustrating, as I ordered in what I thought was plenty of time.
I've only once been disappointed, with a look-alike title.
This is a wonderful peek into "death" as viewed from the eastern spiritual traditions. This is a well written book that contains several true life incidents of how great beings die. I have previously gifted 4 copies of this book to friends and relatives. I find that it helps people turn towards spirituality.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.