
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I wanted the full size edition, not the book club edition. I guess I should have been more careful. You don't include a return address.
I wanted the full size edition, not the book club edition. I guess I should have been more careful. You don't include a return address.
Love your books! One problem arose; suggested replacement by the value optimizer had one big error,
A replacement from a different author/different book
Mmmm why do i have to do this certainly would rather be reading a book right now. Thank you for sending the books that i paid for and for having the books that we like on your website.
Alibris is one of the best online bookstores. Their selection and prices of new and used books is hard to beat, and their recommendations are usually spot on.
Having an issue with feedback in sound, but intermittently. Not sure what to make of that. There is something loose inside the amp that rattles around, but seems to work fine.
I'm frustrated right now because while the prices on used books are amazing, the amount that I need to get to in order to obtain free shipping is so high that I couldn't even find enough books to get me to that total. And then the shipping on the books that I had was absolutely exorbitant. So basically I just bought the one book that had brought me to the site to begin with. Even though I had managed to choose five other books. I understand that with the economy like it is, free shipping and stuff like that is hard to come by, but it does seem like the individual shipping price for adding books to a shipment is a bit high.
The graphic shown in the listing of the books was the current version however I received the previous edition which is missing updates to the books that would have been helpful.
I left this book in my Shopping Cart because I was not in a location appropriate for purchasing anything. I came back to my shopping cart today and the book was still there and I completed the transaction without any difficulty.
This purchase took less than 3 minutes, and most of that was deciding the condition of the book - either fair or very good. I finally went with very good.
Twice I was sent the wrong edition of the book I ordered. Twice I received the first edition of Quilts Quilts Quilts instead of the second edition which is a completely differnt book
I need to know the shipping cost upfront. Please change your website so I can figure this very expensive neccessity before I discover a particular book costs more than if I paid full price at a store.
I ordered several books and to date have received all but one. Your service is excellent and communication is honest and open. I received exactly what I anticipated. Ratings on the books were accurate.
Keeps me informed on progress of my order
Easy to navigate
Good selection
Easy peasy to order books not found at the library! I start here first but don't like that the price of the books goes up if I log out and then log back in.
Easy to navigate website for books. Many choices between new and used, prices and conditions among the books, choices among editions if more than one edition. Confirming the order, checking out and payment are all easy to navigate and a clear process.
Good service, book condition as described, very good value, reliable vendor
Shopping experience was wonderful, as always. The website is much improved since its early days (many years ago), and the book options are plentifulโ and the associated book dealers are very reliable.
Website is very easy to use, which makes shopping hassle-free.
Able to quickly find books not available at my local new&used book shop in Portland, Oregon. Thanks for having all the books I needed.
Alibris has a great selection of books, including some specialty books that are hard to find elsewhere. Their website is easy to use, and always reliable. Thank you!
I do not like the shipping costs. Or having to place a large order that I do not need in order to get what I need. There needs to be a way to see an image of all the books that are sold.
Easy to use the website. Large selection. Competitive priciung.
The optimizer is a nice feature to check if your shipping or vendor selections can be changed such that you end up with a lower overall purchase price.
I think that the shipping cost far exceeds what it should be. It is particularly true for those buying the book that are facing Altheimer's. It certainly is not a book for entertainment and those who have had the Ptau217 test showing positive, can appreciate some consideration. Especially ordering a "used" book. Thanks for listening and consider being more generous!
I have academic, historic, and serious literature interests. I can count on Alibris to have whatever I'm looking for! I have been using alibris for years and my records show that I have ordered 109 books thus far..
I have academic, historic, and serious literature interests. I can count on Alibris to have whatever I'm looking for! I have been using alibris for years and my records show that I have ordered 109 books thus far..
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.