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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Needed this book for a book club that delights in choosing obscure books or something available only through inter-state library loans, or e-books, etc. Overjoyed to get a very good copy- book came out 8-9 years ago
The process was straightforward and easy to follow. I will definitely use this site to purchase other books, especially those that are hard to find.
Still minor interface issues on Alibris. I ship to several of addresses -- all my own addresses -- in multiple countries. I remembered to change the default shipping address this time to lock things in for the UK, but the shipping did not update (it was still given as International shipping)
It would have been good to be able to confirm the address sooner. I use several addresses
Good but I had a problem with the change currency option. The pop up screen appeared on the other other side of my second monitor which I didn't see for a while.
I found this site while looking for a specific book and everything was fine! The price was reasonable, the book arrived earlier than expected, and the book was in the promised condition.
For a few years, I always use your firm for locating books! I order several pre holiday time of a favorite book I want to share with the 5 adult girls and a few grandchildren my blended family has. No 1 complains about the used books because your sellers have decent standards too. Thanks so much!
Always great, easy to find what I want at excellent, affordable prices.
My experience was good. My book i ordered came quickly. The cover was a bit damaged but other than that it was in good condition.
Great selection at affordable prices. Of the many orders I've placed I've only had just one problem with shipping and the vendor immediately corrected the problem. Alibris over Amazon any day!
Shipping is almost as much as the cost of the book. I am glad that an optimized list shows up that shows that you can get books cheaper than you picked.
Your search bar makes it easy to find anything. There's is a great range of books to find here, and your site is just very friendly!
The website feels like I'm talking with friends who also love books. I can nearly always find what I'm looking for at a good price.
The shipping amount was more than doubled only at the last step in PayPal.
If you display a shipping price, you should honour it!
Delighted with the condition of the book I'd ordered on Oct 15th 2025. It reached me a few days before its 'eta' and impressed me with the quality of this purchasing experience. Thanks again to Alibris and to the seller who shipped it to me.
Delighted to find this lovely book by IOSF - International Otter Survival Fund - about its founders. This cipy is in good condition, fit my budget, and reached me promptly. VERY happy to have it in my library now.
This is my third time ordering from Alibris.com. The items have been true to the quality they claim it to be. I would recommend.
This website is very easy to use and the book I looked for is available in hardback for my personal library and a class I am starting in soon with my Rabbi and congregation.
Never have had a problem ordering from Alibris. They are very trust worthy and your books will be on time and clean. I buy the used books all the time. I
I ordered a book from Alibris, expecting delivery to take a couple of week, based on past experience. I was pleasantly surprised to see the book show up in about a week, which is excellent. Also, the book was identified as Good, with a noted crease on the cover. I have to say this book looks as good as any New book I've ever purchased. It is in way better condition that was stated in the description. Both the delivery and the condition make me a VERY happy customer. I will be happy to order from Alibris and Bookmonger in the future.
While the book is well intact and otherwise clean, all the pages are turned deep yellow from age and makes it hard to enjoy the read. Sadly I am tossing the book for this reason.
Books were as described or better. Price was reasonable. I had the issue that extra book was sent which i did not order. Copy of used book which i ordered and same book (new) which i did not order. Now i have extra book which i did not order, paid for it, and do not know where to return it. I did send an email to the sender without any reply.
Easy to find books, Good price. Site closed unexpectedly once and had to redo it.
It was difficult for me to discover what was improper with my order, which was using the state code rather than the entire word of the state. I might have found it quicker if the instruction was written in a bright red format.
Found the textbook I needed to teach my class this semester (yes professors have to buy books too sometimes.) Arrived in great time and exactly as described.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.