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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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A great way to support a used book market. I love buying from Alibris; the shipping is always prompt, and the books are truthfully described.
I was able to find multiple copies of the book I wanted from one seller, and saved on shipping. It was convenient and allowed me to buy several booksd as gifts.
I have a five dollar coupon and there was no place for me to use it so I am frustrated. I tried to find where to enter the coupon and I could not. I would appreciate it if you discounted this order five dollars.
I paid 66$ for used books which is very reasonable but then I find out at the end that my shipping is almost as much as my purchase. I would really like this information ahead of time so I could make an informed decision
Processing and shipping time was around a month from ordered to received. The price was OK. I may not order again. There are other discount book sites with much better turn around time, they just didn't happen to have quite as good a price on the books I wanted this time.
Sellers need to add YEAR of publication for their posted items, it is an essential piece of information when reviewing, selecting the many pages of items listed for sale and finally purchasing an item.
Easy to find what I am looking for. I read about the item in another book and I want to give it as a gift to my friend and could only find it in Alibris
Found book was looking for on search which also gave me comparison pricing. Great value buy, even better condition than as listed. Easy to order. Packaged with care. Good communication from purchase to receipt of item even offering solutions if we're issues.
Great site to shop good books from it has a lot of great book to purchase from and i will come to shop when looking for the books I like.
Quick, efficient and simple; good source of hard to find out of print books. Good variety of suppliers, prices and book conditions.
Easy navigating Alibris web site. Multiple list of reliable providers. Great values. Fast delivery. Accurate description of book condition.
Book was top notch. Well described. However shipping is in question. Minneapolis to Chicago to Las Vegas to Arizona. Does not seem efficient.
The books I've bought from Alibris are in good-great condition. They usually arrive within 3-7 days. That's very good service. And I like buying used books.
I was looking for a good used copy of an old book and found it here. The listing said it was in average condition, which was fine with me so I ordered it. Not only did it arrive days before I expected it, but the book is in perfect condition. Not a mark, scratch or anything on it. It's like new and for WAY BELOW what a new copy would have cost. Very glad I found it, but then over the years I've found numerous books here in similar condition and with very good pricing.
Ordered two items on Dec 15,2025 (#*******-1 & -2) that show being delivered on Sept 22,2025. I have not received these two items. I have emailed the sellers and DHL. Can someone at Alibris please help me in finding out where my purchases are?
Regards,
William Clark
Book sellers charging more for Shipping than the books is a rip-off.
You are great and so trustworthy! I have had many orders in the past and each time my order has arrived in the time expected. I appreciate the ability to order books that don't break the bank but still give me the ability to have my own library. Thanks so much.
Books are available, inexpensive and shipped quickly. Great service. Thank you.
Check out cumberson. Wouldn't take order with new credit card. Kept deflecting to old one, Had to redo whole order with new caed. Didn't know the problem until I left site and started over again.
"Detailed descriptions" of books are not actually detailed. This feature needs significant improvement. A description of damage, in addition to the hood / fair five-stage rating system is warranted. And a specific detail of which edition and year published for each book is also needed.
Shipping fees are too expensive; frequent buyers need a deal on shipping.
I depend on Alibris for finding books out of print or expensive. Searching is easy. Descriptions of condition are less than generous; books marked fair are usually good or very good. Shipping is fast. Hooray for a better option than you-know-who.
Title says it. Not using Amazon. Al8bris has been around the block and does it right.
I have ordered from alibis many times. There is always a great selection with great pricing. The website is easy to navigate and shipping is reasonable.
I found what I was looking for at a good price. It delivered very fast, and was as described. It did arrive in Amazon packaging, which was a disappointment since I was hoping to avoid Amazon but oh well.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.