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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Nothing to describe. NO PROBLEM - that I remember - had to look it up in order history to remember what book was ordered on that date. YES, it arrived and it has been read.
All went as expected Great Service. I have nothing else to say - the good service was just the usual I have come to expect.
I was pretty happy with the price of the books, but as I shopped and was adding numerous titles, I realized that because they come from numerous locations, there would be multiple shipping costs, and this led me to only purchase one book instead of almost ten today. If there was free shipping after spending so many dollars I would spend a lot of money on this website.
Stipulation that I want HB only, produces results both HB and PB. A lot of sifting required, and close examination of terms that might NOT be what I'd asked for.
An excellent place to buy DVD books and the like. The prices are a great deal more reasonable than some of the second hand places I've come across and I like that especially someone like me who's balling on a budget
It works pretty darn well for what it does. And I am pretty happy with that.
I love Alibris. I always find any book I want, almost always with a range of purchase options, and the books always arrive in the condition promised. I've never been disappointed.
I've been an Alibris customer for many years, and I love purchasing from them. Pretty much any title I look for, I am able to find. I do wish the mobile experience was a little better. I cannot access my cart or complete purchases from my phone, and I don't always have access to a computer.
Better than Abes Books, which made me write my password4 4 times, but you are more expensive in terms of both the used book and the shipping. I wish shipping was cheaper for those of us you earn near poverty lines.
It was easy to search in this site- lots of price options, good incentives, and I found most of what I wanted. I don't like when some used books are priced over 100%! More than a new book would cost. That shouldn't be allowed in a used book search. There should be a category for being fleeced in your search options.
Easy to shop and I can find what I'm looking for. The selection is unlike anything I've come across and at affordable prices.
When I added the book it was 55.54 but in my cart it showed 55.99 before shipping. I know it's not a big difference but I don't believe this should happen.
Easy to find exactly what I wanted quickly.
Problem: The payment section would not let me type in my cc information? Everything else easy to use my keyboard to enter.
I grew up in NYC attending public schools, our books were horrible but accomplished the mission. As an adult, I always thought the one you pay for it better than the free version and also you get what you pay for. I was only half-right, with Alibris's books I received more than I expected. The books were brand new, you only knew they were used because they had a sticker on them. I don't recommend trying to remove the sticker especially if you plan on keeping it. Removing the stickers would ruin the condition. I will purchase all my required books for my courses with Alibris.
First time using this service, save me money. I was afraid to buy something used and maybe the professor expecting me to have cds that come with book available, that made me nervous.
Alibris is the best used bookseller out there. I have tried others and had had several bad experiences. Condition of books listed is always accurate and knowing I can choose a seller closer to me saves on shipping costs! A+++
I have had good results with all my orders thru Alibris. I like having a hard copy of books & dvds. Any copies that are always rated good or very good always meet my expectations.
My past experience has always been positive. Books & dvd's delivered in the time frame given and the condition of materials is as described
Easy ordering process, quick checkout, and good customer service. Plus, the price is very nice, too. I'm looking forward to receiving my dvd in the mail. I highly recommend this seller to any potential buyer. A+
I get an email with a discount code, I click on, I put in what I thought was my password, it took back and forth to reset and then I lost all the books in my shopping cart.
I love Alibris. I've always had good luck at this site. And I prefer to shop at independent booksellers and other independent places whenever possible! This site is an absolute gem!
I truly prefer buying from an independent company rather than Amazon.
Most of the time-taking problems when ordering are my own fault. Alibris has always come through for me better than Abebooks. I'm always amazed that Alibris has both the book and edition that is needed. What a blessing! And, Blessings to All of You, Fred G. Jr
Always good experiences with Alibris and they have many titles you cannot find on Amazon, often at better prices than anywhere else.
I use Alibris first, because they often have what I need and second, becuase tey are tied to my airline rewards account for miles credit. Easy to find what I was looking for, and the checkout process was easy.
So far, so good. I found some hard-to-find titles at great prices. As long as they show up in the good to great condition promised I will be shopping here again.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.