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AlibrisReviews 105,390

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
883
value
10,394
shipping
10,384
quality
10,378
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New Hampshire
1 review
0 helpful votes
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I pay with pay pal
November 20, 2025

I pay with pay pal. Every time I have done so the cost of shipping gets left off and I have to go back and repeat everything: I don't like this.

Date of experience: November 10, 2025
Ohio
1 review
0 helpful votes
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I love to save $ on used books!
November 20, 2025

I love to save $ on used books! Now that my daughter is reading more (and more expensive books), I am buying more used book like I did when I was in college and graduate school!

Date of experience: November 10, 2025
New York
1 review
0 helpful votes
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Standard checkout procedure
November 20, 2025

Standard checkout procedure. Lalalalalalalalalalalala la.

Date of experience: November 10, 2025
New Hampshire
1 review
0 helpful votes
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Pls simplify the 'salutation' change process. Remember people who see it are going to instantly see it as an annoyance, even if it's meant to protect them.

Date of experience: November 10, 2025
New York
1 review
0 helpful votes
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I found this order more of a hassle, with regard to...
November 20, 2025
Updated review

I found this order more of a hassle, with regard to cart's contents and payment page, but all in all it was ok and I was successful. Perhaps it's a good thing that you are not so easy due to the cyberhackers.
I still think your shipping charges are a bit high, but that is life. Thank you. I'm very glad to have ALIBRIS as an alternative to A... n!

Date of experience: November 10, 2025

Great service
April 5, 2025
Previous review

The 2 music CDs work well, though slightly used, as I knew beforehand, and the box and libretto (it was Turandot) are clean and nice. Price was great and delivery was quick.

Date of experience: March 26, 2025
Washington
1 review
0 helpful votes
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Alibris is Fine! Vendor is not
November 20, 2025
Updated review

Alibris is ok except I was not notified that my book purchase had been delivered to my Prep Center, I had to research and find out on my own.
It's Thrift Books Atlanta I am most dissatisfied with. Several times they have advertised their books as one condition and they were delivered and graded in worse condition. I won't be buying from Thrift Books - Atlanta anymore. Thank you

Date of experience: November 7, 2025

Not received as stated
October 3, 2025
Previous review

I wasn't given a tracking number for the book I ordered so didn't know when it was expected to arrive at my Prep Center. When it did arrive, I was notified that it was only in Good condition, not Very Good, as advertised. Disappointed

Date of experience: September 23, 2025
Georgia
1 review
0 helpful votes
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My first bad experience with Alibris
November 20, 2025

I ordered a book on October 19. When I went to pay, I got an error message saying the order did not go through. So I re-ordered the book right away and that payment went through. Unfortunately for me, the first payment also went through and I ended up getting two copies of the book in the mail and of course I had to pay for both copies. At the moment that I saw the first order had gone through, I contacted Alibris immediately and was told I had to contact the shipper. I contacted the shipper immediately and they said there was nothing I could do.

It wasn't a huge deal as the books were not that expensive, but it made me hesitant to use Alibris in the future.

Sharon Kohout

Date of experience: October 19, 2025
New York
1 review
0 helpful votes
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Great, thank you!
November 20, 2025
Updated review

Wide selection of book titles. Priced fairly and even better than competitors. Easy to use website. Fast shipping. Books always come in great condition. Thank you!

Date of experience: November 10, 2025

Great experience!
May 9, 2025
Previous review

Wide variety of books available. Books were packaged well. Shipped quickly. Everything came quickly and in good condition. Thank you!

Date of experience: April 29, 2025
Florida
1 review
0 helpful votes
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Alibris is a godsend to all book lovers
November 19, 2025
Updated review

Alibris is a godsend to all book lovers. They have a large catalog at great prices and always deliver one's selections quickly and in pristine condition.

Date of experience: November 9, 2025

How can any book-lover not love Alibris for its fantastic...
October 25, 2025
Previous review

How can any book-lover not love Alibris for its fantastic selection and prices? I highly recommend this site to all readers.

Date of experience: October 15, 2025
Pennsylvania
1 review
0 helpful votes
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Took a while to get my Visa Card accepted. I appreciated that the cost of the book was low. I did not like that shipping was so very expensive plus having to pay tax.

Date of experience: November 9, 2025
Missouri
2 reviews
0 helpful votes
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My experience.
November 19, 2025

I selected five books. It was easy. The costs were very good. Shipment arrived faster than I has hoped. A very good experience.

Date of experience: November 9, 2025
Texas
1 review
0 helpful votes
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I enjoyed it all untill checkout froze
November 19, 2025
Updated review

I enjoyed it all untill checkout froze. I sent a message, got reply today & replied to it & then finally got my order form returned with a working checkout & I did! Laborious but all's well that ends well! Thanks so much for your help!

Date of experience: November 9, 2025

I couldn't find my cart after I subscribed to texts...
October 16, 2025
Previous review

I couldn't find my cart after I subscribed to texts so I emailed Alibris to help me do so. Reply told me to pay in 12 hours & that I had 5 items in my cart, that's all.
I fortunately saw another Alibris email re my cart in Promotions so I was able to find it anyway & pay for my 6 books, not 5.
I would've bought more but it was just too much hassle by then.

Date of experience: October 6, 2025
Alabama
1 review
0 helpful votes
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Love it very easy to use.why do you require me to type this stuff and waste my time when the process before was so easy to use.

Date of experience: November 9, 2025
Illinois
1 review
0 helpful votes
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I've order the same book from two different companies on Alibris that have it in stock to be followed up a day later. Sorry not in stock anymore. I do like the prices, when I can get a book from here

Date of experience: November 9, 2025
Connecticut
1 review
0 helpful votes
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OK purchase
November 19, 2025
Updated review

The paperback was described as like new, but the paper was quite brown and the print was therefore hard to read in poor light.

Date of experience: November 9, 2025

Got it!...
July 1, 2025
Previous review

Fine, as usual...

Date of experience: June 21, 2025
Texas
2 reviews
0 helpful votes
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Pink
November 19, 2025
Updated review

It was easy to find the book on the Alibris website and pick the vendor. I was kept informed as to shipping and approximate delivery date. All went well, the book arrived and is in the stack to be read.

Date of experience: November 9, 2025

It was very easy to find the book and choose the vendor
October 29, 2025
Previous review

It was very easy to find the book and choose the vendor. All my information was saved, just a few clicks and I completed the purchase.

Date of experience: October 19, 2025
New York
1 review
0 helpful votes
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Super value for the money, I didn't have to create an account, and found the book I wanted and was checked out in less than a minute.

Date of experience: November 9, 2025
Pennsylvania
1 review
0 helpful votes
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Cookbooks
November 19, 2025

Ordered some used cookbooks. They were very affordable and came in great shape. I've ordered from Alibris multiple times and have always had a good experience.

Date of experience: November 9, 2025
Alabama
1 review
0 helpful votes
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Needle in a Haystack
November 19, 2025

My daughter mentioned a song on a soundtrack she couldn't find. A quick Google search showed the original score for A Knight's Tale with the track she wanted. I placed the order and received it in about a week. It was in perfect condition in the original packaging.

Date of experience: November 9, 2025
Indiana
1 review
0 helpful votes
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I love alibris!
November 19, 2025

I love alibris! Buying used books is great for the planet and I love having a physical copy. Such great prices and I know I'm supporting small bookstores instead of mega corps! 💙

Date of experience: November 9, 2025