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AlibrisReviews 105,740

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
886
value
10,495
shipping
10,485
quality
10,479
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
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I've been using Albris since college because there was no way I'd pay hundreds of dollars for a book I not only didn't want to read but would never read again.
I saved thousands of dollars through my college years.
Now as an adult with kids that I homeschool we use this website for everything including curriculum, pleasure reading and new kids books.
I love the fact that it does the price comparison for you, so you don't have to go to individual websites yourself. So much easier and way cheaper than going to a bookstore.

Date of experience: November 20, 2025

I've been using Albris since college because there was no way I'd pay hundreds of dollars for a book I not only didn't want to read but would never read again.
I saved thousands of dollars through my college years.
Now as an adult with kids that I homeschool we use this website for everything including curriculum, pleasure reading and new kids books.
I love the fact that it does the price comparison for you, so you don't have to go to individual websites yourself. So much easier and way cheaper than going to a bookstore.

Date of experience: November 20, 2025
Washington
1 review
0 helpful votes
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Alibris is user friendly
November 29, 2025

Alibris is user friendly. Never have a problem choosing a book and following through with checkout. Very much like the amount of information given about the book. Thank you so much! Keep up the good work!

Date of experience: November 19, 2025
Sweden
1 review
0 helpful votes
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Selection is good
November 29, 2025

Selection is good. Wish there were shipping breaks when multiple books come from same supplier, but it is such a minor grievance. I'm content—just felt a compulsion to grumble where it wouldn't (hopefully) cause anyone any real grief.

Thanks for listening…I feel better! Hope this is the worst you have to deal with today —Now go have the BEST rest of your day ever! 😊

Date of experience: November 19, 2025
Alabama
1 review
0 helpful votes
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Very Good
November 29, 2025

Very Good. Easily found book I wanted to purchase and the price was right. I was however, disappointed that you didn't offer any incentive for free shipping.

Date of experience: November 19, 2025
Pennsylvania
1 review
0 helpful votes
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I followed link from my registered account email. My shopping cart emptied twice when I was shopping. I finally logged in to prevent it. Also tried to checkout with PayPal and found the steps unusually demanding and unlike the usual when I use PayPal on other seller sites.

Date of experience: November 19, 2025
Puerto Rico
1 review
0 helpful votes
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Found the book in a fair price
November 29, 2025

Found the book in a fair price.
You are not forced to sign up there is a guest option. Needed help in the process and thay answered quickly. Hope the shipping doesnt take to long.

Date of experience: November 19, 2025
Oregon
1 review
0 helpful votes
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I ordered a book but USPS misdelivered it. My money was refunded to me quickly. Once the book was returned to my shipper their customer service contacted me and I was able to order and r Circe my book quickly and without issue.

Date of experience: November 19, 2025
Michigan
1 review
0 helpful votes
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Excellent selection of book in which I have an academic interest, and at competitive prices. The website is easily navigable and searchable.

Date of experience: November 19, 2025
New Jersey
1 review
0 helpful votes
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I hope these are better crossword puzzle dictionaries than the last two I ordered which are little more than regular dictionaries

Date of experience: November 19, 2025
New York
1 review
0 helpful votes
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The book of poetry that I ordered arrived promptly and in excellent condition. The price was reasonable and the service was exemplary.

Date of experience: November 19, 2025
Pennsylvania
1 review
0 helpful votes
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I was supposed to be able to use a $5 off coupon as a new customer but there was no place to put in the coupon. I feel like it was a scam to just sign up for my phone number.

Date of experience: November 19, 2025
Ohio
1 review
0 helpful votes
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The cart would not process the order
November 29, 2025

The cart would not process the order. I had a difficulty even finding customer service. Can't speak to a person, no phone customer service. Emails never addressed the issues or answered my questions directly, over several day. Also feel false advertising since the " free shipping" later was only for anything with a truck. Won't be using Alibris again.

Date of experience: November 19, 2025
California
1 review
0 helpful votes
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The selection and pricing is excellent
November 29, 2025
Updated review

The selection and pricing is excellent. The system charged me the wrong sales tax rate, though. The 8.88% rate is for the city of Grass Valley, which is 11 miles from my shipping address. Here in unincorporated Nevada County the sales tax rate is 7.5%.

Date of experience: November 19, 2025

Great Books At Great Prices
August 20, 2025
Previous review

I received my books quickly and at a great price! All of the booksellers shipped quickly, and everything arrived in great shape!

Date of experience: August 10, 2025
Michigan
1 review
0 helpful votes
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So far so good, now let's see how the delivery goes. If the delivery and book condition is good you will be my new best friend

Date of experience: November 19, 2025
Ohio
1 review
0 helpful votes
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It took 10 tries to get the item in cart and 5 tries to get credit card accepted. Didn't like Ohio and didn't like small letters evidently because google filled the spaces as I have done many times before at other sites.

Date of experience: November 19, 2025
Washington
1 review
0 helpful votes
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I dislike fields already filled in with permission to send me email. It should be blank and I get to choose whether to click or not.

Date of experience: November 18, 2025
Illinois
1 review
0 helpful votes
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Information needed to make a decision was available. I was startled when I sent something to my cart for purchase and it didn't appear for a short while.

Date of experience: November 18, 2025
Texas
1 review
0 helpful votes
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I was unable to use my "stored" virtual card because the CVC, which varies with each use of the virtual card, needed to be re-entererd with this purchase.

Date of experience: November 18, 2025
New York
1 review
0 helpful votes
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Great website, easy look up and quick checkout
November 28, 2025
Updated review

Great website, easy look up and quick checkout. I forgot my password and even getting a new password was easier than most other sites!

Date of experience: November 18, 2025

Every book I want is here, for much less
December 12, 2024
Previous review

Every book known to man plus I only read hard back books, have a huge library, and I can't afford new books at the rate I read. Plus the service is great and every store I have dealt with so far has delivered books as promised and in the shape as promised

Date of experience: December 2, 2024
California
1 review
0 helpful votes
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Mostly happy.
November 28, 2025

Nanette Her Pilot's Love Story. Paid extra for a nicer copy. Packaging and shipping were good. The book had a bit of damage on the front upper right corner. Oh well. Love the book anyway.

Date of experience: November 18, 2025