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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Easy navigation experience. I selected 2 titles to buy. Found out they came from different sellers. Merging them to come from a single seller was easy enough.
After many orders, I only had two denied due to items no longer available. The cost was cancelled or returned,
Very easy website to use, great prices too and such a convenience!
Great way to find out of print books. The prices are good and you support small businesses.
9/6/25 Alibris has a good ordering web interface; easy to purchase and ship. Easy to purchase books from my family and friends and ship to different addresses. Also we love the price point.
MMK
I've been using Alibris for over a decade. I used them when I was in college, still use them now that I'm back in college. Great prices. Great vendors
Always a great experience shopping for used books at Alibris
Ordered book. It came in a reasonable time at a reasonable price. Easy to use, reliable, and good selection.
Quick and easy to purchase. Too bad my coupon expired five days ago.
Alibris is always my favorite place to shop for books. Always easy and reliable.
I ordered an expensive (to me) edition of the Campaigns of Napoleon. The delivery was extremely slow almost 3 weeks. However the condition of the book was excellent. Exactly as described by the seller. Very satisfied
Fast and easy. My daughter lives to collect DVD'S this was a much cheaper option for this title.
Found item I wanted in a short amount of time, and the payment process is also efficient.
Easy to find what I was looking for and could quickly look at the choices and make a decision.
I enjoyed the shopping experience. I was able to walk through the store without any prolonged problems.
A slight bit of confusion as to the address I should enter when I clicked the billing adress thingy. What address did you want? I worked it out but...
Website easy to use, differently priced books can be viewed clearly
I am recurring customer-thank you for making this process smooth
I have used this company before and I am pleased with them. I like that I could rent an ebook for a chosen time period, so that my laptop will not be too clogged with books.
It was easy to find the book I wanted and then to purchase it and pay for it online. Thank you very much for this quick service
Thanks. Great place to find what I want in a used book. Good prices, too.
Excellent, easy-to-use service. I liked your easy access to tracking---not all sites provide that.
Easy to use web site. Ordering was quick and easy. I am so glad that I was able to find it
Like the site. Like the selection. Like the prices. Amazon wants everything and I'm determined they shan't get it.
Often ex-library books, damaged books, etc. But really low prices, so I get it. Its a swing and a miss sometimes. Occasionally they cancel your order bc theh don't even have what you want in stock. Would still recommend though if you need a book asap.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.