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AlibrisReviews 27,379

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
246
value
2,838
shipping
2,837
quality
2,833
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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Got my book
December 25, 2025

It was all good, except i probably misdirected the parcel to my old workplace. It got squared away, though. It's parked on my TBR pile as a write this.

Date of experience: December 15, 2025
Missouri
1 review
0 helpful votes
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This site usually has any book at a reasonable price. Searching is easy. I do find it ridiculous that this section has to be 50 characters. Making this process quick and easy would be another plus for this website. Also it wouldn't let me choose the no feedback option. I don't need one more things coming in on my email, so not happy about that.

Date of experience: December 15, 2025
Ohio
1 review
0 helpful votes
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Multiple times as I went to check out the system had an issue and when I would get back in my cart was empty and there seemed to be no way to any of my previous choices.
I did like the option to adjust my cart if Alibris found a way to make it more cost effective. After adjusting it to a great option for me and then loosing the cart more then once, I could not get it back to being as effective a distribution of books. I had to choose between hrs of frustration trying to find books into similar stores, paying over $90 in shipping, or cancelling books. Because of the time crunch, I have cancelled books I would have otherwise purchased. I feel like the website also used to say how much more you would have to spend to earn free shipping from different locations.
Two big improvements that would really have helped:
1. If as the checkout was suggesting book switches it took into account the Will arrive by Dec 24 icon. Especially as that only showed for books purchased from alibris and not your affiliates on the shopping cart page even if they did show on the books page... but not the book on the websites page, only on the one where it listed the book from multiple stores.
2.If the alternat choice checkout page also listed the alternate prices of the books in your cart from the other sellers in your cart no matter if there was a calculated savings or not. Sometimes I just wanted to see that page and had no option to bring it up. I know that there were several other books I had originally been set to get at Alibris, but after the cart when down the last time I was overly frustrated and didn't take the time to search for them again. However, I know that even if the individual price of the book went up, the savings from not having to pay shipping would have saved money in the overall.

Date of experience: December 15, 2025
Florida
1 review
0 helpful votes
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.
December 25, 2025

...

Date of experience: December 15, 2025
Michigan
1 review
0 helpful votes
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The quick arrival of my
Book and the perfect condition for a reasonable price is what makes me come back to buy books from this site time and time again. Never a disappointment

Date of experience: December 15, 2025
Connecticut
1 review
0 helpful votes
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I like how you help consolidate shipping to save money. Good communication.

Date of experience: December 15, 2025
New York
1 review
0 helpful votes
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It is easy to search for the book you are looking for- the purchasing options are very clear- you are not bombarded with additional ads or discount schemes.

Date of experience: December 15, 2025
Texas
1 review
0 helpful votes
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From start to finish, Alibris is fast and easy to use
December 25, 2025
Updated review

From start to finish, Alibris is fast and easy to use. The amazing supply of books available is the reason I always check Alibris FIRST when I'm looking for a book. Thank you, Alibris, for being here for all of us!

Date of experience: December 15, 2025

I love the way Alibris directs you to other books similar to the one you are searching for! I find even better books than the one I wanted!

Date of experience: August 9, 2025
New Jersey
1 review
0 helpful votes
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Passwords are an unnecessary complication. I can never remember them. Sometimes I've given up and just gone to Abe books where I can still use a Guest checkout if I forget my password.

Date of experience: December 15, 2025
Illinois
1 review
0 helpful votes
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They always have a good selection of the books. I'm looking for, it always said good to like new condition. Upon receipt books are always in The condition as stated. Shipping is usually quick.

Date of experience: December 15, 2025
North Carolina
1 review
0 helpful votes
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Great selection, a lot of more obscure titles, sourced...
December 25, 2025
Updated review

Great selection, a lot of more obscure titles, sourced from near and far. Every title I've purchased was in at least the advertised condition, and delivered in reasonable time.

Date of experience: December 15, 2025

Love this site
September 8, 2025
Previous review

Love this site. Have had a number of great experiences. However a few weeks ago I was given a refund and had to infer that the book in question was no longer available. I didn't see any notes or emails regarding the (lack of) transaction.
But otherwise you folks are a-ok.

Date of experience: August 29, 2025
Pennsylvania
1 review
0 helpful votes
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Quality service
December 25, 2025

I needed six books in a series (as a gift), and I couldn't locate them anywhere else. I've used Alibris in the past, and I intend to make it my first choice when I need books.

Date of experience: December 15, 2025
California
1 review
0 helpful votes
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Shipping charges are a biut deceptive
December 25, 2025

Shipping charges are a biut deceptive. IT says eligible for free shipping and I selected books that were all eligible for free shipping (originally I had more in my cart totalling over $50). But then I was hit with high shipping charges compared to other sites.

Date of experience: December 15, 2025
Illinois
1 review
0 helpful votes
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You have canceled this item twice
December 25, 2025

You have canceled this item twice. Thank you for suggesting alternatives, but let's hope the third to seller comes through.: ;)

Date of experience: December 15, 2025
Utah
1 review
0 helpful votes
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Every book is a treasure!
December 24, 2025

Every book is a treasure! Alibris always has what I'm looking for. Books come in the condition described and from one reader to another the book adds value to those who read it and those who offer it for someone else to buy.

Date of experience: December 14, 2025
Massachusetts
1 review
0 helpful votes
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An issue: you keep sending me email requests (at *******@runbox.com) to verify that I received an order, but all you send is a date and shipment number. I frequently order books from Alibris. I'm not going to go and track down the date I ordered and the shipping number in order to answer your query. HOWEVER, if you listed what books I ordered in the email, I would easily be able to tell you immediately whether they arrived in good form.

Date of experience: December 14, 2025
Canada
1 review
0 helpful votes
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You always seems to have such a wonderful array of choices to look through and such detailed information about them all. Thank you again for that and for such a user friendly website!

Date of experience: December 14, 2025
California
1 review
0 helpful votes
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I had to place order 3 times and try 2 different credit cards before it would go thru I finally think I got it but I'll have to wait to see if I get an mail confirming it

Date of experience: December 14, 2025
Minnesota
1 review
0 helpful votes
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The text book came in great condition but it came over a week after the listed latest possible delivery date. Additionally I was given no updates on the status of my package from the seller for over 2 weeks after ordering.

Date of experience: December 14, 2025
Indiana
1 review
0 helpful votes
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It was a little hard trying to figure out how to pick the book I want from the different prices. I finally found out how to do it but it was confusing on my phone.

Date of experience: December 14, 2025