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AlibrisReviews 108,577

4.7

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From the business

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
972
value
11,691
shipping
11,681
quality
11,675
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Puerto Rico
1 review
0 helpful votes
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...
February 13, 2026

...

Date of experience: February 3, 2026
Maryland
1 review
0 helpful votes
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Always excellent service!
February 13, 2026

I am s frequent customer because I can always find the obscure titles I am looking for at the best price. The shipping is also fast and reasonable.

Date of experience: February 3, 2026
California
1 review
0 helpful votes
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You do not allow a correction in the orderine until...
February 12, 2026
Updated review

You do not allow a correction in the orderine until the final stages of the order. This tends ro make it difficult to order as one does not want to be paying for unneeded books

Date of experience: February 2, 2026

Having to get a new password, when i tried to go back to the books i srdered was unable to do so, So had to start over.

Date of experience: June 22, 2025
Massachusetts
1 review
0 helpful votes
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Probably user error but I found it hard to find the shopping cart after I got clicked on the review page. The shipping was a shocker!

Date of experience: February 2, 2026
Oregon
1 review
0 helpful votes
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Always great to shop on your website!
February 12, 2026
Updated review

Always great to shop on your website! So many times I have been able to find very hard to find books on your website. Thanks!

Date of experience: February 2, 2026

Always easy to order from your company, have ordered...
October 2, 2025
Previous review

Always easy to order from your company, have ordered from Alibris for many years

Date of experience: September 22, 2025
Arizona
1 review
0 helpful votes
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You seem confused as to how to deal with a different shipping and billing address.
If I un-check "billing address is same as shipping WHICH ONE IS THEN SELECTED? I am assuming its billing. I hope you have figured this out when you process my order. Billing is in Kentucky, shipping is AZ. Please review my comments in your contact section. Bill to 162 crestwood dr lexington ky ******* Ship to 1401 S Brown Ave Tucson AZ ******* thanks

Date of experience: February 2, 2026
Utah
1 review
0 helpful votes
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Book listed as hardcover was actually a board book
February 12, 2026
Updated review

I ordered a copy of the mitten by Jan Brett and it was listed as a hardcover book in good shape. When it arrived it was a board book and there was pink marker writing on about a third of the pages. Not only was it NOT a hardcover book, it was in fair shape. We kept it and will give it to a younger grandchild, but we had to order another copy of a hardcover. The first one was from Zoom books.

Date of experience: November 26, 2025

We have had 2 problems with orders placed from "Thrift...
January 6, 2026
Previous review

We have had 2 problems with orders placed from "Thrift Books" in the last couple of months. Other than that everything has been fine.

Date of experience: December 27, 2025
Iowa
1 review
0 helpful votes
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Thanks
February 12, 2026
Updated review

Thanks - you're efficient as alwasys! EASY to use -efficient ordering procedure as always. Many choices - thanks again for being my favorite online bookseller!

Date of experience: February 2, 2026

Searches and purchases are always quick & efficient...
November 26, 2025
Previous review

Searches and purchases are always quick & efficient & safe - thank you, ALibris
1

Date of experience: November 16, 2025
Louisiana
1 review
0 helpful votes
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I buy all my books here now and even gifts for people! It's such a good deal and I love that the condition has always been true to the description.

Date of experience: February 2, 2026
Colorado
1 review
0 helpful votes
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The shipping cost seemed confusing but it ended up being a third of what was estimated so I am all good, the rest was great and grateful for the prices!

Date of experience: February 2, 2026
New York
1 review
0 helpful votes
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Book was in great condition
February 12, 2026
Updated review

The book arrived in great condition and there were no complaints. I just wish that I had started this class sooner. Thank you, Alibris.

Date of experience: February 2, 2026

Good Prices and Easy Navigation
January 21, 2026
Previous review

Good Prices and Easy Navigation. I appreciate the easy navigation, as I was comparing prices from multiple sellers, but this proved the best option with the most reasonable price for me. Thank you, Alibris.

Date of experience: January 11, 2026
Washington
1 review
0 helpful votes
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As usual whenever I want something it's here and at a reasonable price and usually the CDs are as advertised except sometimes the cases are cracked but I'm not listening to the case and duct tape works

Date of experience: February 2, 2026
Illinois
2 reviews
0 helpful votes
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Charging 4.99 shipping per book is way too high
February 12, 2026
Updated review

Charging 4.99 shipping per book is way too high. They're gonna send my 2 books in one package for sure. The extra packing and shipping cost for the second book is marginal. If this is how they show the low prices they do why not be honest about it and charge for the book, not the shipping?

Date of experience: February 2, 2026

Easy, fast, and efficient shopping, ordering, and checkout
February 3, 2025
Previous review

Easy, fast, and efficient shopping, ordering, and checkout.

Date of experience: January 24, 2025
California
1 review
0 helpful votes
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Idk
February 11, 2026

I dont know what you want me to write I took five minutes to make an account bought the book I needed then waited for it to arrive

Date of experience: February 1, 2026
New York
1 review
0 helpful votes
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Pleasing in all aspects
February 11, 2026
Updated review

I ordered a book on Alibris website. The process was easy; the site is user-friendly; the price was acceptable. I received the book quickly and it was in excellent condition. I recommend Alibris highly for the all around exemplary service.

Date of experience: January 11, 2026

Easy to use website and check out
January 21, 2026
Previous review

Easy to use website and check out. I like the options available so a buyer can choose new, used, etc.

Date of experience: January 11, 2026
Ohio
1 review
0 helpful votes
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Wish there could be an advanced search option that included a combination of title and author, since so many books have similar or identical titles and so many authors have written multiple books.

Date of experience: February 1, 2026
New York
1 review
0 helpful votes
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Great book-buying experience
February 11, 2026
Updated review

I recently purchased a book through Alibris. I paid a very reasonable price for it, and it arrived quickly. I would certainly buy a book again through Alibris!

Date of experience: January 14, 2026

My shopping experience with Alibris was quick and easy
January 19, 2026
Previous review

My shopping experience with Alibris was quick and easy. I like the fact that Alibris has a huge selection of books available at reasonable prices.

Date of experience: January 9, 2026
Colorado
1 review
0 helpful votes
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Alibris found for me, a VERY hard to find Christian book with accompanying 8-session DVD. I am delighted as this specific set has been unavailable for years.

Date of experience: February 1, 2026
California
1 review
0 helpful votes
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Easy, fast, no problems encountered
February 11, 2026

Easy, fast, no problems encountered. Ordering a used book which I can keep, pass along to a friend, is easier than a trip to the library. I am a slow reader and need to be able to keep the book longer than the library allows.

Date of experience: February 1, 2026
Slovakia
1 review
0 helpful votes
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Highly recommend Alibris
February 11, 2026

Had no issues with Alibris, was a bit worried about the shipping, but it was pretty smooth and even got here sooner than I expected! Also, the book looks good as new, so I'm very glad I chose to shop here, especially because the book was sold out everywhere and I managed to secure it for a great price (even with shipping included, as that can sometimes make or break my orders).

Date of experience: February 1, 2026