Check out our latest communities fighting
AI scams on Reddit and Facebook

Sitejabber Website Reviews and Complaints
business logo of Alibris

AlibrisReviews 108,728

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
How would you rate Alibris?
grey stargrey stargrey stargrey stargrey star

Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
981
value
11,771
shipping
11,761
quality
11,755
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

France
1 review
0 helpful votes
Follow Christopher S.
Unfollow Christopher S.
Share Review
Report Review

Easy, clear, multiple choices
February 17, 2026
Updated review

Easy, clear, multiple choices. Great for old people gifting others books without going to the shops as well as the post office.

Date of experience: February 7, 2026

Just what I was hoping to get a copy if to read.
October 16, 2025
Previous review

Seem less purchase at a distance.

Date of experience: October 6, 2025
Colorado
1 review
0 helpful votes
Follow Ali S.
Unfollow Ali S.
Share Review
Report Review

Quick and Very Affordable Books!
February 17, 2026

I found a used book from Alibri that wasn't on any large retail sites and it was so affordable and was delivered to me within a week. Highly recommend

Date of experience: February 7, 2026
Montana
1 review
0 helpful votes
Follow Kylie Z.
Unfollow Kylie Z.
Share Review
Report Review

Review
February 16, 2026

This buisness allowed me to purchase a textbook for way less than I would have through other Comapanines. It also allowed me to find an edition of a book that was out of stock/harder to find in most cases. I appreciated the fact that ther were considerate abour the cost. I wish that the button for choosing shipping options was made clearer. I felt that I was not given the opportunity to choose for myself. I was not provided with a clear estimate of arrival, and there was no tracking number provided. I and to click 2-3 other links to find the wheabouta of my package through another site.

Date of experience: February 7, 2026
Pennsylvania
1 review
0 helpful votes
Follow Richard H.
Unfollow Richard H.
Share Review
Report Review

Found site a bit cumbersome and oddly difficult to navigate. However, that said, I will remain an occasional user based on multiple offers of availability and conditions.

Date of experience: February 6, 2026
Pennsylvania
1 review
0 helpful votes
Follow Dr. M.
Unfollow Dr. M.
Share Review
Report Review

It would be nice if there was a way to list 2-3 books and see if any bookseller has all of them in stock, to save on combined shipping.

Date of experience: February 6, 2026
New Mexico
1 review
0 helpful votes
Follow Lisa P.
Unfollow Lisa P.
Share Review
Report Review

Overall quite satisfied
February 16, 2026

I was looking for a CD that was older and others were asking an exorbitant price for a used copy. I found a CD at Alibris that that was in very good condition for a reasonable price. I have not had time to listen to it yet but I am hopeful it will be great!

Date of experience: February 6, 2026
Massachusetts
1 review
0 helpful votes
Follow Abigail M.
Unfollow Abigail M.
Share Review
Report Review

I was surprised by the shipping cost and I would've appreciated a reminder to try to find multiple books at sold by the same vendor to possibly save on shipping

Date of experience: February 6, 2026
Oregon
1 review
0 helpful votes
Follow Audy D.
Unfollow Audy D.
Share Review
Report Review

My mistake but caring customer service.
February 15, 2026
Updated review

I made a mistake on the payment program and the books went to my granddaughters address, then she sent it along to me. But the customer service was very nice and tried to help.
I like the books and now I know how manage my address so I will be order more books from Alibris soon.

Date of experience: February 5, 2026

It's nice to be able to receive a book from a place...
January 25, 2026
Previous review

It's nice to be able to receive a book from a place within a few miles of my home.

Date of experience: January 15, 2026
Georgia
1 review
0 helpful votes
Follow Lisa C.
Unfollow Lisa C.
Share Review
Report Review

Very glad you had a hard to find book
February 15, 2026

Very glad you had a hard to find book. I found your shipping slightly higher than other sites, the prices were similar to other sites, but because you had the book I couldn't find anywhere else I went with your site.

Date of experience: February 5, 2026
California
1 review
0 helpful votes
Follow Robert L.
Unfollow Robert L.
Share Review
Report Review

Extra effort to find two books at the same time from same seller but no break on shipping charges which could easily be combined?

Date of experience: February 5, 2026
Arizona
1 review
0 helpful votes
Follow Heidi H.
Unfollow Heidi H.
Share Review
Report Review

Always have great luck and service finding books at Alibris. Very happy with arrival times also... prompt shipping from sellers!

Date of experience: February 5, 2026
Vermont
1 review
0 helpful votes
Follow Nikita P.
Unfollow Nikita P.
Share Review
Report Review

Came within reasonable time frame, amazing price, much better condition than expected on book given the price. The inside looked untouched. The packaging the book came in wasn't the heftiest but I didn't mind that. The book was intact which is what matters to me. Really pleased with the experience!

Date of experience: February 5, 2026
California
1 review
0 helpful votes
Follow Lucy W.
Unfollow Lucy W.
Share Review
Report Review

Overall the web site is easy to use; however, one drawback is that it does not provide delivery date before checkout and my order did not give me option for different shipping options.

Date of experience: February 5, 2026
Florida
1 review
0 helpful votes
Follow Dustin S.
Unfollow Dustin S.
Share Review
Report Review

Love you alibris!
February 14, 2026

Love you alibris! I've always had the best experience going through alibris from DVD's to books. This is the absolute best place to find exactly what you're looking for,!
Thank you alibris for being here for your customers.

Date of experience: February 4, 2026
North Carolina
1 review
0 helpful votes
Follow Charles M.
Unfollow Charles M.
Share Review
Report Review

I was told that free shipping would apply for my order if 4 copies were ordered (more than $40), but at checkout that was not honored. Therefor I reduced the order from 4 to 2 copies. Very Disappointing!

Date of experience: February 4, 2026
Wisconsin
1 review
0 helpful votes
Follow Robert J.
Unfollow Robert J.
Share Review
Report Review

Alibris works
February 14, 2026

Tried to order a book but that vendor couldn't deliver. Switched to using Alibris. Everything went well with Alibris except one book was late in coming.

Date of experience: February 4, 2026
Illinois
1 review
0 helpful votes
Follow Art H.
Unfollow Art H.
Share Review
Report Review

Alibris Review
February 14, 2026

I wanted a specific piano book and check with Alibris to see if it was available through them. It was, at a price I found acceptable and I purchased the book. When it arrived, it was in good condition and I was pleased the the entire transaction.
I have been using Alibris for over 10 years and have never been disappointed.
I

Date of experience: February 4, 2026
Michigan
1 review
0 helpful votes
Follow Sarah L.
Unfollow Sarah L.
Share Review
Report Review

My Order
February 14, 2026

While it may have taken a little bit to get here, there was also a winter storm so it got here relatively fast for that. The discs played well and all things were included.

Date of experience: January 26, 2026
Colorado
1 review
0 helpful votes
Follow SHEILA G.
Unfollow SHEILA G.
Share Review
Report Review

Out of Africa score CD
February 14, 2026
Updated review

I did receive my order this time but I don't believe I was charged for it. I thought maybe it was because I tried to cancel my previous order within minutes of placing the order because I didn't want a VHS tape. That order wasn't canceled but I was charged for it. Not sure if that was the reason I wasn't charged for this most recent order.

Date of experience: February 4, 2026

I find it easy to find used books that I want to buy
November 21, 2025
Previous review

I find it easy to find used books that I want to buy. It would be helpful if you could provide the copywrite year of each book though.

Date of experience: November 11, 2025
Texas
1 review
0 helpful votes
Follow Scott G.
Unfollow Scott G.
Share Review
Report Review

I was concerned that the book did not arrive within the estimated delivery time, which accounts for my only 3 and 4 stars, but the delay was likely due to a federal holiday combined with bad winter weather. Ultimately, it arrived safely, in nice condition, and all is well, so I would not hesitate to do business again.

Date of experience: February 4, 2026