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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Bought used DVD of Fantasia in VG condition for multichannel sound mix absent from BluRay. Arrived early and found condition to be virtually brand new. Plays perfectly!
Fine prior experience with Alibris before. Expecting no problems.
My son is Autistic and from his collection of Kicflix has been missing Volume 2 ( Classic Tales)
This was advertised by your sight and We ordered
On completion of paying and placing our order I received an email… that showed a completely different DVD
I contacted you straight away to cancel or ask to be corrected
NO Response…
You shipped The incorrect DVD at a Cost now to Myself …. Along with the distress of my son awaiting the arrival of the wrong item
Please can you rectify Your Mistake by mailing the Original Order WE Placed
Yours Truly
Sharon McGuinness
Your Website has NO infiltration for complaints
A little hard trying to sign in to make a purchase, always repeating are you a robot fat too often. However security is appreciated.
I tried to buy this book from three other sellers, it was such a hassle that I gave up. Your web cite was the cheapest, the easiest and the best. Thank you
Great place to shop! They had everything I was looking for at such reasonable prices, I will be buying my books here. I would recommend them. JS
I have been a customer of Alibris for several decades because pricing is competitive, listings are nearly comprehensive, shipping is generally quick.
Alibris is a comprehensive site with a very good search engine. I always find what I'm looking for.
Great to find my book. Took 3 weeks to arrive. I emailed twice about it and there was no reply. It made me worry that it was a scam.
I am trying to wean from other big on-line companies that sell books at discounted, competitive prices. I found Alibris and I will usually comparison shop with other on-line small booksellers. I am finding that Alibris offers the best variety of options, is easy to navigate, and has extremely good prices, very often cheaper than that "big guy"
Books I order are always in good condition. Since I live in the southern hemisphere, my purchases take a little longer to arrive than if I was a local purchaser.
Have been buying books from Alibris for many years and have always been satisfied with my purchases. Rarely have issues and when I do they are resolved to my satisfaction. My only issue that perhaps actual postage which is quoted could be more accurate. I presume it is a standard figure. However, the cost of each item iI purchase is accurately given in Australian dollars.
I enjoy using this site because of the variety of books in and out of print. I have always found the service to be of the best quality.
Have had a great shipping and packaging experience with Alibris affiliates. The products, both books and movies, are of the best quality.
There have been access problems, but it seems to be a general situation. Nothing that Alibris can probably do about it. I appreciate the many years I have been a customer.
My book was expected to be delivered on Nov. 20. I live in Olathe, Kansas, which is a suburb of Kansas City. From Nov. 17 to Nov. 20, my book sat in a Kansas City Processing Center. On Nov. 21, I checked the status and my book was now in North Charleston, South Carolina, This is what happens when you use both DHL and the Post Office--two highly incompetent organizations. It really doesn't tax the imagination to know how the Post Office is losing billions of dollars every year. I finally got my book almost a week late.
The specific book was easy to locate, the price was competitive, and shipping by the seller was prompt. The book arrived in perfect condition.
Easy site to use. Checkout simple. I anticipate prompt shipping.
I find Alibris a great place to find those books that would have been hard to find, locate, or even publish. It is probably the best place to find books online. It would be even nicer if Alibris had a physical store.
Easy checkout, found the item I was looking for and at an affordable price
Shopping with Alibris is always a good experience. What I'm not crazy about is paying $4-$5 shipping costs per book. That has stopped me from buying sometimes because by the time I add shipping costs, I can get the book brand new from Amazon for about the same cost.
But this experience was as good as it's ever been with Alibris. In fact I've never had a problem with them and highly recommend them to friends.
Why haven't I received any response about a missing book (Pictures of Perfection - Reginald Hill, order *******) Tracking says it was delivered, but it was NOT. I sent an inquiry on 11/22 to *******@alibris.com
The book I ordered is The Right to Be Wrong: Ending the Culture War Over Religion in America
By Kevin Seamus Hasson. I ordered it from Greenworld Books, and they shipped it fast, at a good price, and in the exact condition as described, if not better. Alibris is my go-to source when I find to find something ---- anything, really! ---- at a good price and in decent to great shape.
I found the exact books I'm looking for, in good shape and at reasonable prices.
I ordered a book Nov. 7th for use in December. It got here in about a week and a half. I ordered it from Maryland but it came from Illinois. Very strange, but it did arrive in good shape.
You didn't tell me how it would be shipped. I hope US mail because the other options no longer deliver to post office boxes.
Good prices, but it would be better if there were a way to match booksellers ans books so that I only had to pay shipping from one location.
I can always find what I'm after and generally get the best price around.
I found what I wanted right away. The checkout process was fairly painless. It ejected my credit card information for some reason, but the second attempt went fine.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.