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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Bit of a hassle entering address. Two were listed, only difference was some punctuation. Took several tries to straighten it out.
Great prices, easy to search and order. Check out super easy. Historically I have found the order comes pretty quick. Highly recommend!
Very easy to find, research and order what I was looking for. Highly recommend.
The goodwill that had the book shipped it out almost instantly, but USPS took forever to handle it. Everything on alibris' side of things was good.
Alibris is my favorite source of used books! They give you a choice of sellers and provide careful descriptions of the books you can choose from. Prices are reasonable, and service is good.
Efficient easy process. The website is easy to use. Instructions are clear and simple. This is an easy way to find a book that doesn't have many public copies circulating.
The workbook I received had many pages missing and many of the remaining exercises were completed in ink or pencil. I had requested a return and refund but got no response.
I noticed each book had a mailing fee. I'm thinking that when I order two books, the mailing fee would be less that the total of both mailing fees if the books would be sent in one package. Why not a lesser fee since I expect the books to come in one pkg?
John Francois
Very happy to have found what I was looking for. The price point was good and the product was in great condition. The order process was easy and uncomplicated. Overall very happy.
I love shopping for books on Alibris. The available books are usually good.
I love this site! I've been using it for over 25 years (was recommended to me by a bookstore employee) and it never fails me! Always a quick and amazing experience!
I received a quick response to my inquiry. A photo of the book was included, allowing me to make an informed decision regarding my purchase.
I could not edit payment information easily! My name is mispelled. This box requires that I write 50 characters. That is annoying and a bit ridiculous.
Each transaction is super easy and I get unlimited
Options on price. I have been a customer for years and each time I log in to the website I quickly find what I am looking for.
Shopping on your website is always so easy, I find exactly what I am looking for and how much I am willing to pay.
Thank you
I've ordered from Alibris a few times before. The items are always just as described. I've never been disappointed! Great and trustworthy place to buy preowned cds!
This is my third time ordering from Alibris.com. The items have been true to the quality they claim it to be. I would recommend.
I just had difficulty placing my order... over and over, deleting items, adding items to equal $50 so I could use my gift card. Then when I got the order down in price, I had to add the shipping charge that I didn't expect to be so much. So I had to put stuff back in my wishlist again, and again. Just a real pain trying to order my stuff in the wishlist. Then I had to add some stuff in my wishlist to equal under $50, then the shipping became a problem again. So, the heck with it, I just used my bank card. And please delete Margie Husner (spelling is probably incorrect because I can't go back in to the shipping fees). I know longer need that in my addresses.
Shipping charges are awful high for some of the CD's. Better return policy for CD's bought as gifts.
DISCOUNTS COULD BE BETTER
Fortunate to find hard to locate books. Various editions available that are cost effective. Books, though used, are in excellent condition. The discount codes could be better though.
You can find any book you are looking for. And everything is such a good price. And the books that I have ordered have always been in great condition.
Alibris is a web site that I've searched for books for many years. I'm glad they have stayed in business so that I can refer them to friends!
Alibris is my go-to source of books. Past history of shipments ALWAYS arrive in very good condition.!
You are my first stop when purchasing books that I can't find at my local independent bookstore. I always find what I need and more!
Always what I'm searching, always unbelievably low prices, You are always my first stop for books!
Thank you for being here. We shop for books at the Tattered Cover in Denver and are glad there is another online alternative to book besides Amazon.
Often get stuck at checkout; had to re-sign in several times to have it proceed. PS Why must I agree to have this posted? Do you want feedback or not...
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.