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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Alibris has been one of my top choices for years. This time was no exception.Even with shipping charges it was less expensive and better quality than some other sources I looked at.
I found the book through Alibris at about $2 less at a Maryland bookstore, but you wouldn't let me sign in to order the book. You made me "reset" my password. I did that, but then couldn't see the book at the Maryland bookstore, so I had to order it at about $2 more at a Texas bookstore. Although I despise Texas Republican politics, I'm not worried about the money; however, I think theAlibris process is suspect. I want the book, though, so I ordered it. However, I still think the Alibris process is slimy.
Was needing a better & recommended Study Bible. They were all pretty expensive other sites I looked at. I've shopped Alibris before & find they have great prices! So happy w/the book's condition & at an Amazing price! Thank You
First time customer. Book from Alibris exactly in condition described. Even with delivery fees, it is more cost friendly than Amazon, Abe, or Thriftbooks.
Yay! I found the children's book I was looking for in a matter of seconds, and made my purchase. I'm always pleasantly surprised by the ease of locating and acquiring an old favorite for my home library. Thanks Alibris!
I found everything I was looking for at great prices! These little hardcover knitting books will fit in my handwork bag for on the go creativity.
Very easy to look up what you're looking for whether it be books or music or movies DVD CDs vinyl prices are good deliveries are good just an overall satisfied customer here.
I remembered a book I used to use with children when teaching art and thought it would be fun for an adult class. So, I queried the title, found it immediately, my stored information came up, I ordered it and "TaDA!" A book is on its way.
You have done something to simplify the search/ordering process. Whatever it is (and even if it is my imagination!), thank you
Ok. If I have to fill this out with 50 characters, I'll do so, but I hate to be badgered into writing more than simple acknowledgement that we did business, and it was satisfactory.
After spending several hours researching and searching for the book topic I wanted, I finally found it at Alibris. I got the book at the best price.
I was very pleased with the nice selection of the book topic I wanted. I got the book I wanted at a great price and quality.
When I ordered it said 3-5 days I called to see what happened to the book I was told it will take 2 -3 weeks! Not cool! It also said it would have documents in it to show how to do them. My brother said it doesn't have them! I tried to use my coupon an it didn't work..
Very, very great-sounding value for the book I was seeking. Updating billing information (really just changing PO Box number) seemed more difficult than needed, but seems to be that way everywhere.
The difficult part of shopping with Alibris is to gather the books by shipper. There has to be an easier way to get all my books from the same seller.
It is necessary to ship from the same seller but quirky to find the books I want without a lot of back and forth
I ordered two hardcover books from the same seller in the same order. Both books were listed in VG condition and were very inexpensive. The first I received was in good condition and packed well, the second arrived packed not quite as well and, while the book itself appears to be in solid condition, the slip cover was super filthy layering it in grey streaks over the bright yellow cover it has. Fortunately some light wiping and heavy erasing with a mars white eraser cleaned it up fairly well. All in all, not a negative experience to find books I could not.
I received this order for a great price, very quickly and in excellent condition. Thank you!
I logged in to Alibris, typed the book title I was searching for in the Search box and immediately I was given the choice to look at used starting at. 99 cents or see new copies for sale. I chose the used and picked a "like new" copy in Texas and it came to my door just days later. I am amazed that the book I am looking for is available at a discounted price. As soon as I read a new book, it is "used" so I figure why not save $$ and buy it already lightly used. And checking out couldn't be easier!
The online process is easy and trusted as I have used it for years.
Easy to use website. Clear to determine whether I am looking at a used copy or a new copy and the condition of the books I am looking at.
Website very easy to navigate and use. Did not encounter any glitches throughout the searching and purchasing process.
I would have preferred to receive a $5 off coupon for my current purchase, not on a future purchase of a significant dollar amount. A ploy to get my email—yuck!
My FIRST option when looking for books is "Alibris." I always trust you will have what I am searching for. And, yes! Today was another successful search.
Good, competitive prices. Quick ordering process. Thank you.
Bookseller did not ship the book when they said they did. Alibris' Customer Service form was rejected every time. Only after pressure did the bookseller, which is in the U.S., as am I, ship the book from Canada. It arrived three weeks after it was ordered.
I really appreciate your service! And it's pretty user friendly, but I have a couple of suggestions for improvements!
I'd love to be able to find a seller close to me. Maybe that could be a search option? Maybe it already is, but it's not immediately obvious?
Twice I've accidentally confirmed shipments to the wrong address, and it was impossible to undo or cancel the orders once placed. Maybe you could have the shipping address displayed more prominently on the confirmation screen? AND it'd be really great to have an option to cancel a recently placed order!
Thank you!
While the website is not difficult to use, checking shipping costs is more time-consuming and roundabout than it should be. I nearly used a similar site for my purchases due to the ease of calculating shipping + item costs together, but ultimately chose alibris for the lower costs and ability to sort based on location, plus the otherwise better layout for comparing different sources.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.