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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I began purchasing from Alibris when I began looking for other options than Amazon for obtaining books that I need. I can often find particularly a used copy of a book in very good condition for a very favorable price. The savings is a major reason I continue to return to Alibris to purchase reading materials.
I was very happy with my experience with Common Crow Books, who assisted me with a question I had, shipped the item promptly, and provided excellent customer service in every way.
Happy to find this book -- but there was some weird dynamic pricing going on, which makes me very skeptical about whether I'd want to buy from this site again.
It was vary nice and in a pretty good condition for the product I would recommend this place again for any one looking for old books
I put together a cart of 8 carefully selected books for a research paper I'm writing. When I reset my password, my cart emptied and there was no way to get back to that cart. I had to go back and reselect each of the books again, which set me back, time-wise, by quite a bit.
Today, I found the book I was looking for, plus a couple of others that have been on my "need to buy" list. One in "like new" condition is $32 less than new/retail, and the others in my cart offer significant savings as well.
I was disappointed that one if my books was canceled right after placing my order. If there's something you want don't hesitate because someone else will snatch it up.
Frustrated with website blocking me from ordering. I have to make multiple attempts just to order one book. I have ordered from Albris lots of time before with no difficulties.,
Hard-to-find books at reasonable prices. It does not get any better than that.
Very satisfied customer here! I ordered a book at a great price, very good condition and shipping was quicker than I expected.
Quick, easy, found what I was looking for. Had sufficient search criteria allowing me to be specific in what I was searching for.
I found all of the books I paid for and prices I very much appreciate and afford. The website was very easy to use. I will be coming back to purchase more books in the future, once I get all of the ones read that I just ordered!
I like that you can choose the state of the book you want, i. E. fair, good, etc. I have not received anything other than what I wanted.
I, almost, always find what I am looking for. The various sellers and condition of the books is most helpful.
When I first saw the alibris name I was impressed that they used the latin word for book. I used to have stickers for the inside of my books that said ExLibris____(from the library of) where I wrote my name under a unicorn and rainbow motif. Then I thought about the prefix A sometimes meaning not, and still consider it an odd name for a book-selling website, but I was easily won over by the ease of use, selection, and great prices!
All though one of these items was a little more than I would of wanted to
pay,(it was the only copy offered) one of the other items was esp. Affordable.
It works out in the end. So great!
As Always What I want for a price i want.
Also I want to share this book with others
First time discovering your site. Found exactly what I was searching for - at excellent price. The check out process was quick and clear. Thank you!
The order seem to take quite a long time to arrive, but it was over the Christmas season so I guess there's a reason for that. The book I ordered was an excellent condition and I'm very pleased with the order..
Quick, efficient… books in very good condition. Service is good …no issues.
The selection is as extensive as amazon, the prices as good or slightly better, and the postage definitely better. Delivery is not as fast, but if you're not in a crazy hurry for the book, that's fine. If you want to know more about the book's contents, look it up on amazon then if you still want it shift to alibris for purchase.
Wish you well! What would I do without used BOOKS?! There's nothing better than a recycled book. Thanks for having my back for over 45 years.
I have been buying my books from Alibris whenever possible, for 2 decades, (or more?) So happy to support used book sellers.
Hidden shipping fees exposed only at final tally, even with consolidations, becomes a huge financial stake. Cost equals prices for books... where's the savings?
Competitors do a much better job with their shipping fees.
I got a little confused with some of the links. I thought I was narrowing the list that was displayed for an author, but got a new genre open with other authors added.
Easy to find the books I am looking for when searching on the author.
An appallingly confusing way to use codes to save money on shipping, which these says is outrageously high and lifts the cost of books to an almost prohibitive level. I wish I'd not ordered anything.
Completly regular, just had to buy the book, didnt have to worry about delievery at all.
I was even contacted by their email before the predicted time frame ended to know if the book had already arrived, which though it did not, it did arrive 2 days later - before the predicted time-frame limit had ended.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.