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AlibrisReviews 107,442

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
939
value
11,149
shipping
11,139
quality
11,133
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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Condition
January 11, 2026

The condition of the book wasn't as good as I expected based on how it was labeled. Condition should have been poorer and price lower. It was a gift so I hoped it to be nicer.

Date of experience: January 1, 2026
Illinois
1 review
0 helpful votes
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ALL WENT WELL
January 11, 2026

SMOOTH

YOU SHOULDN'T DEMAND A LONGER DESCRIPTION
I ALSO DON'T KNOW WHY "date of experience" MUST BE A SINGLE DAY---I HAD TO MAKE UP A SINGLE DATE

WHEN I WROTE "SMOOTH" WHICH SUCCINCTLY EXPRESSED MY FEELING, I COULD NOT SUBMIT

I WILL NOT FILL OUT YOUR EVALUATION FORMS AGAIN AND I REDUCED THE SCORE I GAVE TO "would recommend Alibris to a friend or colleague?"

Date of experience: December 18, 2025
Louisiana
1 review
0 helpful votes
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My experience was excellent!
January 11, 2026

My experience was excellent! I found a ton of books that I lost and the price point was great! No issues with shipping even during the holiday season.

Date of experience: January 1, 2026
Virginia
1 review
0 helpful votes
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The book I purchased was published in the early 2000's. I was surprised that there was a good selection to choose from. My library didn't have this book in print.

Date of experience: January 1, 2026
California
1 review
0 helpful votes
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Unused books for incredible price, I got lucky!
January 10, 2026
Updated review

I looked for a book I read this year, 7 Women, by Eric Metaxas to purchase for Christmas presents for my daughter and daughter-in-law. I found a real bargain at Alibris. They had brand new copies purchased for some kind of class graduation. I got both for under $3 with combined shipping too!. Great way to save money and still enjoy great books. Thanks!

Date of experience: December 15, 2025

Very good, but your headline said free shipping, then...
December 20, 2025
Previous review

Very good, but your headline said free shipping, then it was really 8.50. EStill a good experience.

Date of experience: December 10, 2025
Washington
4 reviews
0 helpful votes
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Always great!
January 10, 2026
Updated review

I work in a public library and I am often searching for books that patrons want to buy. I recommend this website to them. They come back and thank me.

Date of experience: December 31, 2025

Great place to order from.
August 24, 2025
Previous review

Always have what I'm looking for. Prompt service. Happy with choices.

Date of experience: August 14, 2025
Virginia
1 review
0 helpful votes
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Found the book!
January 10, 2026

Alibris was able to locate the next book in the series that I had started at my local library, but they did not offer this book, so I was glad you had it at a reasonable price. I have purchased from you before and have always been pleased.

Date of experience: December 31, 2025
Colorado
1 review
0 helpful votes
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I always go to Alibris first when searching for a book online. The book I ordered was published in 1950 and you had several copies. I have never been disappointed in the book or the pricing when I receive the book in the mail.

Date of experience: December 31, 2025
Washington
1 review
0 helpful votes
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Usually it's quick and simple
January 10, 2026
Updated review

Usually it's quick and simple. This time I ordered book with the truck symbol for free shipping and found it confusing till the very end. The free shipping didn't show up till the final page of check-out.

Date of experience: December 31, 2025

It was a good experience working with you.
December 24, 2025
Previous review

It was easy to order from your website.

Date of experience: December 14, 2025
Virginia
1 review
0 helpful votes
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My previous order was being sent to wrong address (order *******-1 on Dec. 28); my default address should always be to me, Robert S Johnson at 1020 Presidents Lane, Forest VA *******.

Date of experience: December 31, 2025

Very easy and reliable, so one cannot do much better...
October 29, 2025
Previous review

Very easy and reliable, so one cannot do much better than this.

Date of experience: October 19, 2025
California
1 review
0 helpful votes
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Ordering Duke Ellington biography
January 9, 2026

Having been dissatisfied with some of Amazon's shipping practices, I called Bookshop Santa Cruz hoping they would have a copy of the Duke Ellington biography I wanted to read. Bookshop no longer had copies of what I was looking for. Their staff member recommended Alibris. When I went to your website, I not only found a copy for sale, but the price was more than reasonable. Receiving delivery of the book was a slow -- and uncertain -- process. I feared that it would be delivered when we would be away from home, making holiday family visits. Alibris's tracking was difficult for me, though I must admit to being inept when it comes to completing even the simplest digital tasks. I wished, in vane, for an 800-number to call with a live attendant who could track the shipment. This narrative has a happy ending: the Ellington bio arrived at our front door two days before our departure.

Date of experience: December 30, 2025
New Jersey
1 review
0 helpful votes
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Your site is easy to navigate in and very clearly displayed. The composition is attractive and the pricing is intelligently presented.

Date of experience: December 30, 2025
New Jersey
1 review
0 helpful votes
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Not completely satisfied
January 9, 2026
Updated review

For over ten days the order or most of it from ALIBRIS central remained pending. Also one one of the books involved was the wrong title or the wrong part. Going back, the actual blurb for it seems to be 'confused'. It has already been returned.

Date of experience: December 30, 2025

It was very quick and easy to place my order
April 12, 2025
Previous review

It was very quick and easy to place my order. Also it was easy to get free shipping as well as applying the coupon for a discount.

Date of experience: April 2, 2025
Indiana
1 review
0 helpful votes
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Great value for price
January 9, 2026

ALIBRIS is honestly one of the few places from which I will purchase used books online. The variety is unmatched and I always trust that the products will arrive quickly.

Date of experience: December 30, 2025
Texas
1 review
0 helpful votes
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Good value, easy to order, the actual book vendor was good.
Have used Alibris before--- works well, fair prices, accurate ratings of the "used books"

Date of experience: December 30, 2025
Montana
1 review
0 helpful votes
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I found old books that are no longer in print or not on current book lists but still worth reading. Alibris is my one stop shop that can deliver just the book I'm looking for.

Date of experience: December 15, 2025
Kentucky
1 review
0 helpful votes
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Good price, book perfect
January 9, 2026
Updated review

I ordered the book as brand new and that's what I received. Shipping took a bit longer than I expected but overall price was good and happy to have gotten the book new and at a good price.

Date of experience: December 30, 2025

I forgot my password and was able to reset it easily...
December 19, 2025
Previous review

I forgot my password and was able to reset it easily and set the correct shipping and billing address easily. Liked that the checkout page said how long shipping time would be.

Date of experience: December 9, 2025
Connecticut
1 review
0 helpful votes
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Pleased with the service and quality!
January 9, 2026
Updated review

I ordered a book using the ISBN number to obtain the edition I wanted, and the process was flawless! The book arrived, as described and in excellent condition. Thank you!

Date of experience: December 30, 2025

Always great!
September 16, 2025
Previous review

Searching is easy, ordering is easy, website is informative - keep it up!

Date of experience: September 6, 2025
Texas
1 review
0 helpful votes
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It was quick and easy even though this is the first time that I've used alibris. Please keep it that way. I'm here because the "other guys" have made the process too complicated. They want too much information or they get information wrong and it's difficult to get the error corrected.

Date of experience: December 30, 2025
New York
1 review
0 helpful votes
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Shipping was an issue.
January 9, 2026

On December 9 I ordered a book for my wife for Christmas. Over a week later, I emailed to check whether it had shipped, as I hadn't received the promised email giving me tracking information. I got an email back telling me the order had indeed shipped on the day I ordered it, but no tracking number had been generated. This was the source of some anxiety, as Christmas approached. Sometime later that day I got an email telling me the order had just shipped and giving me a tracking number. Irritated, I emailed back and asked to cancel the order. But I was told it was too late, as the tracking number had been generated. This despite the fact that when I checked the status, it was awaiting pickup. And I'd been lied to.
In the end, the book arrived the day before we were set to travel for Christmas, December 22. So it worked out, sort of, but would you, dear reader, order from a company like that?

Date of experience: December 17, 2025