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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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GREAT SELECTION AT GOOD PRICES GREAT SELECTION AT GOOD PRICES GREAT SELECTION AT GOOD PRICES GREAT SELECTION AT GOOD PRICES GREAT SELECTION AT GOOD PRICES
I've often found what I'm looking for at the Alibris website. The price of the book I just ordered was acceptable for a "well-used" mass market paperback. However... shipping was atrocious. The order was sent to a city a few hundred miles from our home. Then was shipped from there to another distribution center more than a 1000 miles away. USPS. So is it on them or Alibris? The book took more than two weeks to arrive. That's pathetic. Then, yes, it was well used: stained with drops of something I was able to wipe off with a damp rag, and showing obvious water damage. So, "well-used" but readable. Hope I get a better show from Alibris next time.
Happy to find this book -- but there was some weird dynamic pricing going on, which makes me very skeptical about whether I'd want to buy from this site again.
Alibris had the best prices on the used books I was looking for, and the shopping experience was easy. Will be here again to shop for my books next semester.
I had been looking for this particular book. I was delighted that it was in great condition, as the price was extremely low. The big surprise was that the book turned out to have been signed by the author!
I ordered a older book. It was a reasonable price and arrived more quickly than I expect4ed and in excellent condition, as promised. I'm a happy customer.
Alibris is quick, easy and affordable! I can always find older, hard to find books here.
Quick and so easy. I received a notification from Rakuten that I could purchase the book I wanted on a different site than Amazon, for less! I discovered an entirely new buying experience. I will use this site again!
One book was not as described. Instead of "fine (meaning used but with no underlining, highlighting, notes, etc.") it had all of the aforementioned. I received all of the books on time, plus one ("the lost girls of willowbrook [sic]") that I did not order.
Ordered a paperback writing guide published in the 80s. Other than very slight yellowing of the pages, it looked brand new. Was pleasantly surprised by the quality and condition.
Book arrived in very good condition, as promised, and two days earlier than promised. Completely satisfied.
Average quality cotton shirt. Good base-color selection. Very good picture/design/details quality. Praying it lasts a long time
This was the first time I ordered from Alibris. My book arrived much quicker than expected, price was great and quality of the book was perfect!
It's more complicated than when I first discovered alibris and ordered Sailor Dog for my 7-year old!. (She's now 64! And named her boat Sailor Dog)
I LOVE your bookstore. Over the years have found books that were hard to find and always the best service.
The prices and shipping a reasonable, but it should be easier to check out without all kinds of passwords and complete foolishness such as that!
I ordered 3 books. All came at varied but slow intervals - so slow I almost forgot I had ordered them. Almost. But one was for a book club with a deadline. That order was cancelled because it had apparently been sold? But instead of just sending me another used book, I had to completely reorder and the process began all over again. Like I would have noticed a difference had they simply substituted. Will give them another chance - it's not like I'm so perfect. Oh. Maybe two.
Alibris is my one of my favorite websites. One reason is this: Several years ago, I found four paperback books written by a woman I knew who had recently died. They were I found them on Alibris! They are Gothic mysteries. I purchased them, read them and was not disappointed at all, one bit, or anything related to that word. I am so glad I found them there, I probably looked at several other websites/bookstores t at the time, this was in 2016 or 2017 perhaps. It was as if I was listening to her, or something like that. I could imagine her as the heroine if I tried, but I don't think I was distracted by doing that and if so, it was a very minor component of the experience. Her characters were great and strong on their own. A second reason I like Alibris so much is that a few years later, I chose to sell my own book online at Alibris and only Alibris. I sold dozens of them in this manner.
It took a long time to ship. And when I emailed asking about the status the customer service rep lied and said the package had shipped. I got the shipping confirmation about a week later.
I use this website for books that are rarely found used. The selection is great and prices are some of the best I can find. The shipping is expensive but if you get a couple of books or more it's free so that's worth it.
I neglected to check the actual shipping origin as the location of the seller was shown in the main listing as 15 minutes from my home in Illinois. However, it is an international shipper which would have explained why no tracking information was available for a week after I received a shipping notification. I was irritated and attempted to cancel and received feedback from the seller pointing out the actual shipping origin listed in the details of the product in the secondary listing. Seems a bit lacking in transparency as I would have been much more patient had the seller's origin in the main listing reflected this fact. Nevertheless, it was a satisfying purchase. The book was in brand new condition and nicely priced. I recommend the seller.
We have had 2 problems with orders placed from "Thrift Books" in the last couple of months. Other than that everything has been fine.
I am trying to be one of your best customers because I have used you for several gifts this Christmas season thus far. You have a great selection.
Slightly surprised that Alibris offers less expensive used copies of this book than Bookfinder - evil influence of Amazon / Bezos? But I carried on with vender identified via Bookfinder and bought another book in an area of interest.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.