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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I've shopped here on several occasions. My experience has been fantastic. I have been able to purchase hard to find items for myself, family and friends! I highly recommend Alibris!
I ordered 10 copies of Bible Stories and they all arrived in a timely fashion. They were packaged well and arrived in good shape. I'm very happy with Alibris's service.
Excellent ordering process for easy to locate books. Better than Amazon for used books.
Even though I forgot to indicate this was a gift, your company was able to change the shipping to address and it arrived safely. Thank you.
It's easy to find almost any book at Alibris. The when I ordered is a great example of that. It is in good condition with no writing inside and no dog eared pages. I highly recommend them.
I wish it was clearer that the amount towards free shipping was only on certain titles. Didn't notice that for a bit. Then the shipping on the other titles really added up! There were a couple of titles I couldn't find. I did find them listed on ThriftBooks, with the ability to put them on a "wish list." I don't know whether they notify you about things like that, but maybe it would be a good idea for your site as well.
At first I questioned the site, unsure if it was a real site. But reviews from the internet determined it was legit, and exactly as they expected to be. So why not try it! I am pleased by the service I was given. The book came on time and undamaged. It came in on time too!
I founds the 2 books I wanted on Alibris at a reduced price (compared to amazon) and decided to try it. The books came quickly, were in great condition, and I was happy with the whole process. Will order again.
Couldn't find the book anywhere for a decent price - even the used copies. Checked Alibris, didn't find it but I did find the search/fetch option. Did it. Forgot about it. Couple weeks later, I got an e-mail. Ordered the book. (Given post speed during the holidays, it got here pretty dang quick.) The rest, as is often said, is history.
Absolutely loved the layout of various editions and costs/ search engine, tabs with various editions, including the combined ship assistance when heading to checkout. Was a little confused when a few of my items disappeared, but they might have been bought, I have no idea. Great choices and filters.
Easy to find my book, choose seller & condition! Wide inventory and selection
Shopping is easy at Alibris! There usually are a variety of options, and you can choose the combo of condition and price that suits your needs.
Always easy! And a fine site to find books that are not available locally.
The tax was added at the very end, so the total that I wrote down had to be changed.
Good cheap books always come on time or early. Love it! The only thing is they are not a lot of good coupon opportunities and the shipping is a bit expensive
I love it. It's real cheap and easy. Delivery takes about a month to two weeks to get here, but everything is cheap. The only thing is the shipping is kind of steep that's because it's from all different websites.
Every now and then I get hit with an order being inadvertently sent to an address from a previous order. Is there some way to make my own address the DEFAULT, changeable as needed for orders?
Mostly finding what I want, although sometimes people's unrealistic expectations of what a book is worth send me to eBay instead.
Have used Alibris for over 20 years and never had any problems. I enjoy the enormous selection and realistic ratings. Savings are usually huge except for rare volumes and those are generally attainable.
Glad to have found this book since I've been watching the program on television and wanted to read about the episodes. Book was in very good condition.
Alibris makes it possible to find so many books at such great prices - I do not know what I would do with out this opportunity. I am addicted!
I don't use and electronic reader - I like actual books, so it's wonderful to find them on ALIBRIS and wonderful to know they are being recycled.
Shipping cost almost a much as the book's price. Otherwise, this hopefully will be a good copy of this book.
Supposed to be eligible for free shipping, but charged $4.99 anyway.
Needed to correct address, which had one digit wrong, but no way to do so. So I needed to add a second address which was correct. I selected "use as default" but when I returned to the ordering form, it had not defaulted, so I needed to change the details a third time. I hope these two books get to me!
A great way to support a used book market. I love buying from Alibris; the shipping is always prompt, and the books are truthfully described.
I was able to find multiple copies of the book I wanted from one seller, and saved on shipping. It was convenient and allowed me to buy several booksd as gifts.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.