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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I love how easy it is to quickly search a title or author I may have just heard about or seen, remember I have a recent emailed Alibris coupon, and voila…. Look forward to a couple delightful new books arrive soon. And NOT from amazon. Love Alibris
Just that i had to keep flipping back and forth and starting over to see what coupon codes I'd been sent in email. I can understand the per item s/h since/if items come from different sellers but would like some combined shipping minor discount for those that are coming from same seller, especially larger ones
I have never used this site for new books, but for out of print or hard to source titles, it is very good. My only complaint is that often the shipping label is created but not presented to the post office until several days later. Since USPS sends an email as soon as the label is created, it's easy to see how long the vendor holds onto the package. It is not unusual for Alibris vendors to hold on for five or more days.
Took longer than expected because I had to go to checkout to get total cost
Website easy to manage. I really appreciate not having to become a member to buy my book. In fact, I left a other site because they required me to become a member.
I found what I was looking for quickly. The description was comprehensive and concise, and the price reasonable. The checkout process was easy and straightforward.
I had difficulty getting my credit card accepted, although you seemed to have the correct number and expiration date. I had to re-enter the whole thing.
Once I knew what I wanted all was smooth, including a suggestion of a second, related book.
Loved the book as expected, but this used copy less than "very good," because it has badly dog-eared covers and pages. All previous "very good" purchases through Alibris have looked almost new.
On Alibris the prices are so low I don't have to worry about being an impulse book buyer. I just bought a hardback a friend recommended and was amazed that shipping wasn't expensive. Thrilled with this purchase!
I got two copies of the same book, one used, one new. The child's book was from around 1987. The used book was about $8 and came quickly. The new book took much longer (3weeks?) and was ridiculously expensive. Something like $42. Outrageous.
I received the book in near new condition. The cd's included were still sealed in their envelope. All of this for half the cost elsewhere!
You can usually find good prices on used books in excellent or good condition. Alibris is my go-to place for used and hard-to-find books.
I usually am able to find rare or out of print books. Alibris is my go to place for books that are hard to find.
I lokked for the books, they were asking a reasonable price for them and they were delivered sooner than I expected. They arrived in better shape than I expected and I was just satisfied with the process in its entirety. Thank you
I was not expecting these vintage cookbooks to be in brand new condition. However, one of them had damage to an upper corner of the cover where a price sticker had obviously been affixed (peeling, tearing and discoloration). I intend to give these books to friends for Christmas, so receiving one with such an obvious and visible defect was disheartening. I will not be able to give that one as a gift. I am most displeased.
Painless experience so far, but I won't truly know how good condition the books are in until I receive them. Then I will make a judgement on your company.
Book images don't match the edition you are looking for, so it makes it a little difficult to ensure you are getting the correct edition. It is also hard to track to have several purchase come from the same seller for ease of shipping.
I've been able to find books in a series that I have not been able to find anywhere else. The prices are good and the delivery is usually pretty quick.
On time. Affordable. Dependable. I'm just an old lady who has a son incarcerated so I send him books all the time. It can get pretty expensive and i dont have money like that but with Alibris I can find whatever book he asks me for & I'll order it, ALIBRIS is what I use and what I'll be using for my son's books. Like I said, they're affordable and reliable.
Alibris had the book that I wanted for a very reasonable, cheap price. My only complaint is that the cover on the book was not the image that I was expecting. But overall, Alibris' service is so far so good!
LOVED YOUR SERVICE. I LIVE IN COSTA RICA AND FLY TO MIAMI EVERY SIX MONTHS AND WILL PLACE A PURCHASE TP BE DELIVERED TO A RELATIVES HOUSE BEFORE MY TRIPS. WISH I COULD ORDER FROM COSTA RICA BUT MAILING IS DIFFICULT HERE. THANKS A LOT
Alibris is our go-to resource for affordably priced, quality used books from independent sellers throughout the country. We order from our local independent, but if the book is unavailable here, odds are that alibris will have it.
I could not be happier with the prompt service I have received at Alibris and also the vast array of books they have in stock!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.