Alibris Questions & Answers

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Here’s what consumers have asked with answers from Alibris staff and previous consumers.

6 questions answered

33% answered in 1 day

Question:

Is alibris a scam or a legit company? Is alibris a scam or a legit company?

Answer:

Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.

By Martin S. over a year old

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Question:

Hi my name is sarah persky, i order a cd istevie nick, my credit card was charged and i never received the merchandise. sarahpetsky01@gmail.com. Hi my name is sarah persky, i order a cd istevie nick, my credit card was charged and i never received the merchandise. sarahpetsky01@gmail.com.

Answer:

Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond

By Valerie M. over a year old

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Question:

What made you choose alibris over similar businesses? What made you choose alibris over similar businesses?

Answer:

I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

By Valerie M. over a year old

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Question:

I ordered my book on december 7. when can i expect to get it I ordered my book on december 7. when can i expect to get it

Answer:

Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service

By michael b., Director of Client Services on 12/18/23

Question:

Has anyone got any resolution with reporting this company to visa? or paypal? Has anyone got any resolution with reporting this company to visa? or paypal?

Answer:

Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service

By michael b., Director of Client Services over a year old

Question:

When will received the book, men are from mars, women are from venus, to north las vegas, nv? When will received the book, men are from mars, women are from venus, to north las vegas, nv?

Answer:

HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service

By michael b., Director of Client Services over a year old

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Alibris Questions & Answers

Is alibris a scam or a legit company? Is alibris a scam or a legit company?

Hi my name is sarah persky, i order a cd istevie nick, my credit card was charged and i never received the merchandise. sarahpetsky01@gmail.com. Hi my name is sarah persky, i order a cd istevie nick, my credit card was charged and i never received the merchandise. sarahpetsky01@gmail.com.

What made you choose alibris over similar businesses? What made you choose alibris over similar businesses?

I ordered my book on december 7. when can i expect to get it I ordered my book on december 7. when can i expect to get it

Has anyone got any resolution with reporting this company to visa? or paypal? Has anyone got any resolution with reporting this company to visa? or paypal?

When will received the book, men are from mars, women are from venus, to north las vegas, nv? When will received the book, men are from mars, women are from venus, to north las vegas, nv?

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