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Biblio

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Texas
1 review
0 helpful votes
Follow Erin M.
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Biblio is a great site for finding out-of-print books and editions. I have found the descriptions of condition to be accurate and shipping prompt, with books well packaged. I am already a repeat customer!

Date of experience: April 25, 2025
Australia
1 review
0 helpful votes
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Very exciting find
May 22, 2025

I was looking for a 1st. Edition copy of a rare book & was delighted to find not just what I was looking for but a signed copy! I highly recommend the Biblio experience as a regular bibliophile 😊

Date of experience: May 22, 2025
GB
1 review
0 helpful votes
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It was a simple process, clear route to find what I wanted, order and pay. Postage was reasonable and the packaging excellent. Delivery had one issue - the carrier left it on my doorstep - which is on the street. I'd suggest looking elsewhere for carriage on the future.

Date of experience: April 16, 2025
Illinois
1 review
0 helpful votes
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I ordered a book. It arrived exactly as described and was on time. I'm thrilled with this purchase. I'll happily shop here again.

Date of experience: May 1, 2025
Kentucky
1 review
0 helpful votes
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Once again, as in so many earlier purchases, Biblio had a lower-cost, fair-priced book, with a spot-on description of its condition. Great service, tracking, and delivery! Thanks, always a first choice in used book buying.

Date of experience: March 1, 2025
Ashleigh R. Biblio Rep
3 months ago

Thank you so much for the kind words, Steve! I'm happy to see you had such a good experience!

GB
1 review
0 helpful votes
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Excellent service
May 18, 2025

Book arrived promptly and I was very thrilled with the condition of it. An excellent read, too! Highly recommended

Date of experience: April 14, 2025
Virginia
3 reviews
0 helpful votes
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Excellent Book Quality
April 14, 2025
Updated review

The book I received was of better quality than listed. This was a welcome surprise as the book purchased was in mint condition!

Date of experience: April 11, 2025
Ashleigh R. Biblio Rep
3 months ago

Thanks for your review, Quency, and I'm very glad your book arrived in such great condition!


Excellent Service
February 27, 2025
Previous review

I purchased a quantity of College textbooks St the Biblio.com website. The books received were in superb condition, and the original "cd" for the books were in most of the books purchased. I was not expecting this, as usually the Student Chapter "cd" for used books are not with the book! Kudos to Biblio for exceeding my expectations for "used" books in quality, quantity, and price!

Date of experience: February 13, 2025
Florida
1 review
0 helpful votes
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I was able to purchase a copy of saga hardcover for cheap considering it's out of print. It was about half of compared to ebay. Good purchase and got it quickly.

Date of experience: March 8, 2025
Ashleigh R. Biblio Rep
3 months ago

Thanks for the review, Carlos! I'm glad you had such a good experience!

California
1 review
0 helpful votes
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Lots of frauds
January 5, 2025

Biblio is nice for the most part, but they house way too many Indian fraudsters. I think I've had three separate instances where a seller turned out to be located in India (even though it says they're located in the US), and I ended up receiving a makeshift copy of the book. The kicker is that they don't offer refunds on the shipping cost, which ends up being exorbitant. Their customer service is atrocious.

Date of experience: January 5, 2025
Ashleigh R. Biblio Rep
6 months ago

Hi Mike,

Thanks for your feedback, and I'd like to do all I can to resolve this. Can you provide your most recent order number where this was an issue?

We have a strict policy against counterfeit items on BIBLIO, and if we believe a seller has a problem with their inventory, we work with them to fix it, and if they are unable to fix the issue, we remove their books from the site.

I'll be happy to dig into this further when I get your order number.

Thanks so much,
Ashleigh

Utah
1 review
0 helpful votes
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Good transaction
May 18, 2025

Book as advertised, carefully packaged, promptly shipped. Interesting life story of a prolific devotional and motivational speaker/writer.

Date of experience: March 3, 2025
GB
1 review
0 helpful votes
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I love books. I love used books the most; tangible, previously-loved vessels of thoroughly enjoyable entertainment and for whichever location you choose...

Biblio present as nicely customer-focussed through speedy and friendly service. They also boast reliable and sustainable delivery. 5 stars no less. Thanks for a great first experience! Means everything when it comes to accessing my books!

Date of experience: November 1, 2023
California
1 review
0 helpful votes
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Biblio does a great job of platforming individual small business owners who wish to sell quality used and rare materials to a wide audience. In my opinion it stands head and shoulders above AbeBooks and Amazon (which now owns Abe.) while it seems some users on SiteJabber have had bad experiences, they should blame the independent booksellers they bought from, rather than Biblio.com.

Date of experience: December 22, 2023
New Zealand
1 review
0 helpful votes
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DSM falling apart
February 7, 2024

I received DSM 5TR from these guys and I have had it for 4 months and all the pages are becoming loose and starting to fall out.

I know of DSM's that have been clinical officers for years being used by entire teams and not be like this.

I asked for replacement or refund and denied. Though it's clearly not made for purpose.

Very disappointed

Date of experience: February 7, 2024
Ashleigh R. Biblio Rep
over a year old

Hi Jackie,

I'm sorry to hear of your experience, and I'd like to dig into it a bit more. Please confirm your order number so I can investigate, and I'll be sure to get back to you ASAP.

Thanks,
Ashleigh

GB
2 reviews
0 helpful votes
Follow David W.
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We regularly use Biblio.com and appreciate the personal service. The book which we purchased on this occasion was well described and arrived on time in good packaging.
We would recommend their services.

Date of experience: March 22, 2024
Arizona
2 reviews
0 helpful votes
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I ordered a book from Biblio onAugust 17. I received a confirmation email acknowledging my order and setting expectations I would receive the book between August 24 - August 31. Here it is now, November 6, and the book has still not arrived, nor do I have any reason to expect it ever will. I have reach out to them via email and received no response. Have NOTHING to do with them.

Date of experience: November 6, 2023
Ashleigh R. Biblio Rep
over a year old

Hi Joan,

I'm so sorry for the delayed response here.

Please confirm your order number and I'll be sure to investigate thoroughly.

Thanks,
Ashleigh Redmond

California
1 review
2 helpful votes
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Scam
June 24, 2021

Ordered a textbook without any apparent problem, and received a confirmation that all looked legit.
Book didn't arrive on time. Contacted seller and was told that it had shipped, but it takes some time to arrive. Note that I had paid for expedited shipping.
I asked for the USPS tracking number. None was provided.
The phone number for customer service went unanswered, despite numerous calls.
The emails I received in reply all pointed to the same (apparently unoccupied) phone number.
The emails were all strangely signed with different names, like "Chris R.", "Robert M.", "Susan B." - all first name and last initial, even when they were giving a reply to a mail that was on a thread. Made me think that the responses were auto-generated.
Ultimately I asked for a refund, which was processed.
What a hassle.

Date of experience: June 24, 2021
Netherlands
2 reviews
0 helpful votes
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Useless
October 5, 2023

I placed an order 2 months ago, still haven't received it and to contact the company to inquire about information is like pulling hens teeth. Don't waste your time or your money.

Biblio attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 5, 2023
Ashleigh R. Biblio Rep
over a year old

Hi Collin,

I'm very sorry to hear about your experience. Can you please confirm your order number so I can investigate this?

Thanks,
Ashleigh

Belgium
1 review
0 helpful votes
Follow Lot V.
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I ordered 'Cosmos: a sketch of a physical description of the universe'' from Alexander von Humboldt via biblio books. I did not want any new edited ones, I wanted a new reprint of the original 1866 version. I was not sure because I had never heard of biblio books, and in general I never quickly fully trust anything online, but did it anyway as the book was not expensive and I did some limited research on biblio books. My book arrived in Berlin (where I lived at the time) and I just love it so much. It even has a small yellow textile string to mark which page you are. Very happy with the purchase, cheap and exactly what I wanted.

Date of experience: February 20, 2020
California
1 review
1 helpful vote
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Ordered a textbook on September 9 and it was to be delivered by September 23. They said it was lost (no tracking) and they would send out in 2 days. It's been 4 days with no book. I have called all morning... been disconnected 5 times. Natalia called me back and again we were disconnected. Then Amy! Again disconnected. I even emailed the CEO. I just wanted the book and to please communicate. Now, they have refunded the money and I have wasted 2 weeks waiting for this book. Absolute worst customer service ever! And they want me to call if I get the book so they can charge me! I am charging them for my time! JOKE OF A COMPANY!

Date of experience: September 27, 2021
North Dakota
1 review
1 helpful vote
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Delayed and then Never Delivered
November 22, 2022

It took almost a month before I could get tracking information. When I messaged Biblio about the delay in shipping, I received an email response that had strange sentence structure (period and half words in the middle of a sentence) and was difficult to understand. UPS reported the package was delivered, but it was not. I set up a claim with UPS and they settled it as delivered, so now I am out $35+ with nothing but frustration to show for it.

Date of experience: November 22, 2022

Overview

Biblio has a rating of 3 stars from 101 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Biblio most frequently mention customer service and tracking number. Biblio ranks 7th among Used Books sites.

service
45
value
45
shipping
46
returns
25
quality
39