Biblio

I ordered a book for my mother for mothers day with expedited shipping. Not only have I not received any information, or the book, but when I went to contact the seller, I was told my email was blocked. Great job Biblio! As I have not ordered with this site before, I have no idea how to be refunded, and I ordered as a guest. If my order ever does turn up, or if Biblio reached out to refund me, I'll make sure to change my review.

Ordered a book for a gift. Received notice that my order was cancelled because they couldn't get a response from the book seller. This left me very little time to make other arrangements. After additional searches and two additional rare book websites, I still have no idea if I will receive the book I want. At best, this site and others like it, have a huge problem with advertising items that can actually be delivered. At worst, they are scams. Unless you have months to deal with these sites, don't waste your time.

One of the worst customer experiences I have ever dealt with!
When I didn't get my order, after some back-and-forth with the postal service, I was told that my package was lost, but there was insurance the retailer could claim, so I should contact them. However, when I was trying to get some support from the Biblio, they were just sending me the same message that I should contact the postal service, and that the package must have been delivered over and over again. I was trying to call them hundreds of times and only managed to get through once. I was told that they'd give me a refund, but nothing happened.
I don't recommend buying anything from here!

Absolutely disgusted with the treatment and service I received by this company. I made an order before Christmas for a present and the company have not engaged in conversation with me regarding a refund and have refused to respond to the 8 or 9 emails I have sent them over the last month requesting the refund in question. I paid for the item and special delivery. This company takes your money and does not provide any goods or service. Daylight robbery!

I ordered a textbook on May 20,2023. I got an email saying that it was shipped on May 26 and then it will be delivered within 7-10 days. When I didn't receive it within that timeframe, I checked the order status. From June 6 to now, July 3, I have checked the status every day. It says "no information available." Biblio took my money almost two months ago, never to have delivered the order. I emailed customer service many times and never got a reply. BEWARE! BIBLIO IS A SCAM!

Another great book find at Biblio! Biblio is an excellent conduit between independent book sellers and buyers. They perform a great service for book lovers.

Paid THEIR price for a book and the listed shipping. These crooks email me back after I had already paid. ACTION REQUIRED they said... asking for 33 more dollars to ship 1 book. Not a good way to do business..

Ridiculous. Thought I'd branch out with another used book site-I typically stick with thriftbooks.com or Abebooks.com, and they are extremely reliable. But, this site has listed two SEPERATE orders as having the same tracking number when they come from two SEPERATE Physical locations. I better get my books. Now I know, at least, however, to NEVER order form this crooked site again.

I purchased a book that was supposedly in very good condition and a hardback. It turned out to be a paperback in fair condition. I sent photos of the condition of the book to the bookseller and to biblio.com FOUR TIMES. Never heard back from biblio.com. Never paying from these crooks again. What a waste of time dealing with them.

Purchased a book that was skyrocketing in price due to a sudden popularity cause by a director (Zack Znyder). I never got any shipping confirmation after i made a request for it days prior to order strangely getting canceled. De days later after my request to shipping confirmation I got an email stating I was being refunded due to item being lost/ damaged during shipping. I find this very suspect due to the fact its also very convenient for the company because they stand to double thier money. Never again will I be dealing with Biblio. Plenty of honest businesses out there to choose from.

I had an awful experience with an order I've made. A package arrived but it wasn't what I've ordered by any stretch of the imagination - it was an order made by another person at a remote part of the planet.
Customer support response to that? Nah
Apologies? Never
Refund? You guessed it, nothing
Only through a PayPal claim I could get a refund and that took an additional month to the month I've waited for the wrong package.
I saw that some people ask if Biblio is for real. My answer is yes, real bad.

The worst book purchasing experience I have ever had! Never received my book and after waiting for over 2 weeks for delivery from a place that was only 3 hours from me, and falling behind in the class I needed the book for, I ended up ordering it from another site. Biblio said they would reach out to the vendor, but never got back to me after I sent several emails. THEY ARE A SCAM through and through. Also the tracking/order number they gave me was nonexistent when I entered it into the USPS tracking site.

Many reviewers here don't understand this is a search engine that connects book buyers with thousands of different book sellers, not all of whom are terribly reliable. I've been selling on-line for well over 20 years, and on Biblio for over 10. Compared to the other sites, I have found them to have the best combination of customer service, solid search engine, and more than a modicum of care for the bookseller and the trade, not just the bottom line. I love ABE, too; the only issue I have with them is Bezos owns it (but fortunately has left it alone). BTW, if you lool up ABE's rating here, it's about the same-- 2 stars. But check out the other ratings on the right, like the Better Business Bureau. Biblio is 4.5 and higher, which is a really good score!

Gus@ aardbooks

I paid for a book to be shipped and received by January 15. Not only was it not shipped and the tracking was all messed up showing that it was sent FedEx but when I clicked on the link it linked over to UPS saying return damage when I contacted the company and the seller. They swore that it had been delivered. Even as I am submitting the fact that I live in a different area than the book is supposed to have been delivered to, and evidence that I don't have the book they refused to refund my money. This is a scam site avoid it they will not refund your money now I'm going to have to get my credit card company involved and it will be months before I can get my money back.