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From the business
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers.
The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me Reviews Summary
The company has garnered a mixed reputation, with notable strengths in its identity verification service, which many users found secure and efficient, particularly praising the helpfulness of customer service during video calls. However, significant concerns were raised regarding the complexity of the verification process, which some customers found frustrating and time-consuming, particularly older users or those with unique identification issues. Additionally, delays and technical difficulties, including issues with document acceptance and login credentials, have led to dissatisfaction among several users. Overall, while the service is valued for its security, improvements in user experience and support are essential.
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Fue muy fácil y eficiente utilizar ID.me. Mi problema fue solucionado de inmediato y la agente que me atendió fué muy profesional, atenta y paciente. Gracias por sus servicios.
Took about 4 weeks for your system to identify me a different email address kept coming up
On many government sites and personal sensitive sites, such as tax preparation, ID.me allows an easy sign on to multiple sites.
Provides steps in clear, easy to understand instructions, no "tech jargon ", seems easy for everyday people, and ensures password protection which is an ever increasing importance to protect our PID
Soul sucking runaround with no success no matter what you do. I don't want to see the word VERIFICATION ever again the rest of my life.
I use id.me often to prove my military experience. Of all of the ways to sign in to show my veteran status, id.me is my favorit! E
Took hours to complete and be accepted as a member. Registration process might have been developed by a paranoid masochist with insanity issues needing psychiatric intervention or a court order to be committed for medical intervention.
Easy and satisfying. Being a veteran and now to access any information or resources you must use ID.
If you want quick, safe/secure log in to important Gov websites use ID.me. I can use it to log in to my VA website from anywhere and I know my credentials are protected. Banda Bing Badda Dong and DONE.
It's been 3 years and finally about to be over this. Mostly my fault. Overall I can't complain, they have done the job they were supposed to do.
Not going to use this site as much as I can predict.
After being able to complete I did not meet with ambulance instructions, I was able to go to irs.gov with no problem pick up my transcripts - thank you!
Mi experiencia fue muy buena y positiva solo voy a decir gracias
When you need access to your documents or information, Id.me makes it quick easy and convenient.
I need to stop uploading the required IDs due to the address requirement.
I set it up for SS website and it worked once. Since, it has failed to work every time I've tried to use it. AND, now I'm bombarded with adds from ID.me. NEVER trust a company that has an add-based profit motive.
Imagine only needing to remember ONE pass word for all your VA needs: health vet: hearing aid repair: copay balance: upcoming appointments: AND ON AND...
SIGN UP TODAY!
Put in my drivers license number my birthdate Social Security number and the system cannot find me and I'm white and I was born in California lived here all my life
I'm living in a homeless shelter in Cincinnati Ohio after having lost everything in January in the Altadena wildfire in Southern California. I have no idea why I'm supposed to provide someone a copy of my social security card instead of simply my number to try and get an apartment, if this is supposed to help me it is not at all
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members