ID.meReviews 37,064

I began using I'd.me to access my Social Security account and it's easy to setup and easy to use. I hope to see it as an option on more government websites.

System locked me out and offered
no alternative way to get access. I had to go to SS and access my account after creating a new account.

To access my government website for my SSI and other purposes, I use ID.me. I appreciate that they take every precaution to keep you safe. Therefore, you would also use this if you value the security of your ID.

When I initially set up my ID me it took a few minutes to gather the bits needed to complete the process. After that, Great!
The difficulty I had was going back to it months later, I was looking for an icon, that image "ID.me" in my apps and didn't see it. Took me a bit to realize that the Authenticator was the icon I was looking for.

Had a frustrating experience with another identity website in order to retrieve the info I needed. Tried ID.me and went through the process. Quick and easy for sure! Definitely try ID.me first to get access to the many websites you need to get into to verify your identity!

When I first obtained my social security number I was 14years old. The form I filled out asked what name I was born with. Then asked what name I would use in business. My birth name is very italian so I used my middle name for purposes of business and taxes. Now when I had to screenshot my drivers license which has both names, the system would only see my first name so they would not allow me access to the website.

Very time consuming, difficult to do. And I do not trust the system to keep my confidential info out of the hands of hackers.

I was very satisfied. Working with the person on the video Call answering all of my questions that she needed to know. Felt safe! I would recommend it to anyone.

I felt like a second class citzen. If someone was trying to do this and had slightly less technical experience than me they would of stop due to the time and getting bounced around the site. Terrible.

I have no confirmation the vendor has been notified I have done all this work, and gave out a lot of private data, in order to confirm with them I am indeed a veteran

First they force you to do paperless letters, then they force you to use digital ID, then they ask you why you chose digital ID. I never chose to do it, I had to do it to get into my account. This is for surveillance and control.

I'm not friendly with computers so I set it to make it more secure and have a quicker sign in that gives me a better experience.

Part of the process requires you to prove your identity by taking a "video selfie" to compare against the drivers license photo. If your license photo required you to remove your glasses, you need to remove them for the selfie. When the program tells you to move back, move to the left, etc., it is extremely difficult to read and follow those instructions.

Two attempts to upload the required goverment issued ID cards. Then did the conference call. Waited 30 minutes and attempted login, failed. Reverted back to know login system, L9GIN.GOV. Access grated. Why use outside Contracted system like ID.me? Why "fix" what's not broken?

The initial process to obtain ID.me credentials was a bit lengthy and rigorous and it required me to use a computer with a camera and a microphone, but the person who took me through the process was kind and helpful. Given how many data breaches have exposed a lot of my personal information I appreciate any extra protection against hackers and thieves.

I gave the website everything they wanted, including Social Security number and it still would not let me get into the information on my Social Security site. Very bad experience tried it about 10 times. I won't try it again if they want me, they can give me a call.

You are required to provide personal information, including your Social Security number, which they should already have obtained from other sources. In addition, if you try to complete the process on a device such as an iPad, (which I did) you will be required to find someone that has a cell phone as a second means of obtaining a video selfie. I did not like either of these aspects.

Can't believe that the IRS allowed me to use the surface without telling me in advance that they were a private company. I find a terrifying that I gave them all this information thinking that it was part of the US.

Lousy service I never got the documents I needed after being id because I didn't know my phone number from 20 years ago yet I was already verified so WHAT WAS THE POINT OF BEING VERIFIED

Terrible because I don't understand why establishing and accessing the account is not as simple as establishing and accessing social security account.