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How easy is it to get a hold of customer service at ID.me?

asked by Deborah X. on 5/21/19

6 Answers
NO CUSTOMER SERVICE! AT ALL... good luck with ever getting an answer or anyone to come online because they won't it's a company that should not be allowed to exist but it's America go figure
Helpful (2)
Impossible - customer service is just a computer generated response. No one is monitoring the messages.
Helpful (2)
The emails they sent where automated, never got a real response.
Helpful (2)
Impossible. Every number I called said the same thing to enter an extension and then it literally hangs up on you.
Helpful (2)
Good luck... I think it is all robo driven meaning they have standard responses without looking at the question or inquiry.
Helpful (2)
Cant get ahold of anyone for almost 3 weeks. Ive sent emails, ive called and no assistance what so ever.
Helpful (1)

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