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How easy is it to get a hold of customer service at ID.me?

asked by Peter J. on 5/21/19

9 Answers

NO CUSTOMER SERVICE! AT ALL... good luck with ever getting an answer or anyone to come online because they won't it's a company that should not be allowed to exist but it's America go figure

Helpful (2)

Impossible - customer service is just a computer generated response. No one is monitoring the messages.

Helpful (2)

The emails they sent where automated, never got a real response.

Helpful (2)

Impossible. Every number I called said the same thing to enter an extension and then it literally hangs up on you.

Helpful (2)

Good luck... I think it is all robo driven meaning they have standard responses without looking at the question or inquiry.

Helpful (2)

Cant get ahold of anyone for almost 3 weeks. Ive sent emails, ive called and no assistance what so ever.

Helpful (1)

You cannot contact a human at idmenow after the nightmare I've been going through I understand why they don't have a good phone number

Helpful (0)

This company should be investigated and charge with fraud.

Helpful (0)

Customer support does not exist here! I can't believe that this company is making money scamming people!

Helpful (0)

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