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Karen K.

Contributor Level

Total Points
144

1 Review by Karen

  • ID.me

8/19/20

This is where most unreliable unprofessional companies I've ever experienced. They made a mistake in my portal with my states and city and I needed it to go to the DMV and Ivan I've never lived at that address since I've open an account with them I can't get ahold of anyone to change it I sent them proof evidence of my residency nothing it is now been six hours I have heard nothing from them and all they had to do is change of city and state. I cannot believe the DMV uses them and if it wasn't for that I would I would I would never use this program in fact I'm reporting them to the better business bureau. Do not use this company do everything you can to avoid it they will make you go crazy when they make mistakes with your account cuz you can do nothing about it

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Jessica D. – ID.me Rep

Hello,

We are sorry to hear that you've had a frustrating experience with the identity verification process. We are here to support and help resolve your issue. If you would like our assistance, please send us an email at sj.support@id.me. We hope to hear from you soon!

IDme Social Response Team

Karen Has Earned 4 Votes

Karen K.'s review of ID.me earned 4 Very Helpful votes

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