Here’s what consumers have asked with answers from ID.me staff and previous consumers.
NO CUSTOMER SERVICE! AT ALL... good luck with ever getting an answer or anyone to come online because they won't it's a company that should not be allowed to exist but it's America go figure
Scam worst website ever should never use ever... doesn't work at all
Not gonna happen they'll send the same messages over and over until you either say the hell with it because that's the purpose of the id.me get your information then get your funds and continuously give you the run around
You can ask me that yourself ID.ME if you ever find it in your heart to call me to resolve this issue. Wow I am also not dumb and know this response came from you. Geez