Stamps.com

Their site is very frustrating to work with. Slow. My contacts often do not come up. It will tell me my billing info is incorrect even though it is. Ugh!

I have been using Stamps.com since the early 1990's. When my parents died in 97, I was able to send out a lot of Thank You notes without looking for stamps. When my daughter graduated from college, I was able to send invitations and Thank You notes without looking for stamps. It is so convenient. The best there is.

When I first got into Stamps.com, I got it for what was then my business, HartBeat Vending, LLC. It was great then for printing out stamps for mailings. Now I still use it for my personal mail, e.g., when I mail my rent checks to my landlord, I use it to print out the envelope with the address and postage on it. It works out great, as I don't need to go to the Post Office to get stamps, etc. I can just print them out on my computer, or print an indicia directly onto the envelope. I love this program.

Great program. Easy to use. Saves time and effort. Without it, We would be spending a great amount of time traveling back and forth to the post office to buy stamps With Stamps.com, we're able to get our outbound mail into the postal system faster, and customize out appearance as well, improving our business and professionalism.

$19.99 monthly fee is not to receive stamps but it's a charge just to have a open account with them. Paying this monthly you do not receive any stamps. I thought I was buying $19.99 worth of stamps. Who would want to spend $19.99 a month for just a open account best to just go to the post office and spend only what you purchase. Unbelievable this is a rip off

Great app. Easy to use and very convenient. I'm wheelchair bound so I don't get out but I'm active with my computer- Stamps.com is just right.

I am an attorney with a solo practice who was totally fed up with our local post office where I used to spend far too many hours waiting in line.Stamps.com allows me to produce professionally appearing stamped envelopes in seconds and to replenish my stock of postage just by the click of a computer button. Over the years I have had many conversations with stamps.com customer service people and have found them to be unfailingly knowledgeable and courteous. Stamps.com offers an ingenious, time-saving improvement to my work life. It is money well-spent!

I probably was not careful and had a trial subscription or something, and apparently I was charged a lot every month. I learned about it only after I changed my credit card and stamps.com started to send me emails that they cannot charge the subscription, but what's unusual is that they still consider it me owning them money (normally they would not start subscription if it not pre-paid), and keep asking me to pay what "I own them". This is the first time seeing such weird interpretation of subscription service. This is very dangerous to deal with them, stay away!

Stamps.com saved me from standing in line at the post office on a dozen occasions this holiday season. Great! But it took 2 hours and three phone calls before I successfully printed my second mailing label. Some type of internal security issue.
I was able to use the included scale for automatic weighing on only 1 day out of 10; bug in software doesn't properly login "stamps connect", which is needed for auto weighing, with stamps.com.
Password requirements for stamps.com not the same as for "stamps connect", which renders using either interchangeably a frustrating experience if you start out with a password good on only one of the systems.
You can't use your email address as your user name because you can't use a period in the user name (like *******@gmail.com) Another non-intuitive "feature".
To me, the term "Address" is not the same as "recipient", but there is no place to specify recipient ( just put the person's name on the first line of the address). Again, poor user interface.
It isn't clear how to print two labels on one sheet of paper sometimes, and only one at a time other times.
Overall, I think I saved around $10.00 on $120.00 in postage for a monthly $17.00 fee. My original plan was to Cancel right after the Holidays, but I may wait a few more months until I'm vaccinated. My local post office has a small lobby, and is always busy.
However, I still need to go into the building to drop off packages because there is no large drop box outside. I make and ship cloth face masks for friends and family, and ship all over the country - two or three shipments of 2 or 3 packages a month. I can't justify it on cost, but for now, my wife says I can on safety.

This company has HORRIBLE customer service. If you close your account they hold all your previous information hostage and you have to talk to someone from India to try to get any of the information back They don't tell you this so there is no way to download it BEFORE you close the account. They are expensive. Got to Pirate Ship the service is FREE.

It is very nice to be able to sit at your computer, snowy and icy outside, or hot an unbearable, and I can print my own stamps any time, in any quantity. To not go to the post office and wait sometimes in long lines, especially during holidays, to just have the postman pickup mail/parcels right at my front door is great. Excellent service. Thank you.

I don't know what I ever did before I had Stamps.com. It is so convenient for me, saves me money AND time, LOTS of time. I appreciate being able to get all my postage for all my packages and letters in one place and not having to waste time at the Post Office. I have not had the need to contact customer service so I can't rate that part of the business. I appreciate the quick shipping when I need supplies as well. I will continue to use Stamps.com for my business AND personal postage needs.

You pay a small monthly fee for access to their site and the postal scale they provide you. You can buy ALL your supplies online from them: postage, labels, Priority labels, even Christmas stamps! Saves me so many trips to the Post Office. Not to mention, the discounted rate on the postage just for being a customer! I have used this service for many years now and highly recommend their wonderfully convenient service!

I struggled with a postage meter for years, lots of mechanical and technical issues and lack of service from the meter company. Then there was the outrageous fees associated with rental. After a meter malfunction, delay in getting a service tech out for repair, and extra postage spent on trip to the PO I switched to Stamps.com. Perfect solution for my small business!

Stamps.com has been a life saver for our non-profit organization. It was exhausting printing out address labels, return address labels, and adding stamps that required a group of volunteers to handle a sizeable mailing every month. It can now be done all in one shot directly on envelopes. The only drawback is the ability to print on post cards, not available on my MAC PC, that would be a welcome option.

Stamps.com has been my mail method for over 13 years. I love the convenience they prove as well as superior customer service.

FOR TWO YEARS they managed to sneakily bill me monthly for their services by not giving me any kind of access to a billing history, an email about a monthly plan/bill etc. The way they hide this charge is by using their service and printing labels you have to add funds to your account, so whatever CC you have linked is being charged a handful of times every month, so even if you're closely checking your statements you can miss the monthly "charge" since no invoice or bill is ever actually sent. This company has managed to snake $500 in "monthly fees" from me all because I missed the fine print when signing up, and is allowed to charge customers without sending any correspondence about these monthly charges as LITERALLY EVERY MONTHY SERVICE I"VE EVER USED has.
Furthermore, they don't actually offer any unique pricing, the interface is horrendous, the site crashes every couple weeks, the customer service is horrendously slow, and completely useless. The servies they offer can be accessed for free by using the websites that offers the shipping themselves, it was very slightly convenient to have it all in one place but for $20 a month, this is a joke. Now when trying to at least close my account to prevent any further rip-off, they don't allow you to cancel it through their site. They force you to call them and I've now been on hold for 15minutes with no ETA when someone will answer. I will be contacting my credit card company now and am considering what legal actions can be taken against them.

We just started using Stamps.com and after sending out two books we're very pleased with the convenience and the professional look of our labeling and package.

At first I was opposed to paying a monthly fee for a postage service so I bought a postage meter from another company to use for my small business. What I saved in a monthly fee was not worth the frequent battles to get my billing corrected, so I switched to Stamps.com. Yes, there is a charge for the stamp labels to print on, but this is offset by the reduced cost of first class postage versus stamps purchased at the PO. I love being able to print postage for packages and just walk into the post office and drop my packages in the box without waiting in the long lines at the post office! For personal use, I love being able to buy the special stamps labels for birthdays and other occasions. There are two reasons I gave four stars instead of five. One is that all the Christmas stamp labels are secular and there isn't even one religious one. Two is that software upgrades are difficult to accomplish because it keeps seeing the old software as open and will not allow the upgrade to be installed.

Their system is very buggy... it will work for a few months on one computer, then suddenly stops working... they'll advise to change to a different browser, or state they no longer support Apple computers (thanks for that, we don't all have PCs here at our office); often their website is down. Half the time they want us to update the downloaded program, the other half the time they want us to log on and only use it online. Their monthly fees are way too high for small businesses, and their staff is hard to reach (to put it politely). If you can find another service, DO SO!

I don't know if I could do without my stamps.com. It saves me so much time and saves us money. Thank you

Stamps.com has been the worst ever in the last 6 months. The glitches are just about every other time we print mail. They won't refund for their glitches. The reprint button works half the time. They often glitch and double charge, then what you to spend another 60 cents to send a refund request. Then will label it denied with a vague reason such as "Partial mailpiece submitted" and not explain what the reason even mean. I submitted what they said, and you can't submit glitch double charged becuase it did not print anything. I have used it for 7 years now and spending around $3,000.00 a year, so I would say we are a frequent shopper.

I have been a daily user since 2009, combining orders from Amazon, eBay, Etsy and my web store. As the STAMPS.COM company grew through acquisitions and mergers (e.g., Endicia), the stability of their technical platform has gone downhill. Every software update that I have installed over the past 2 years has had bugs, many of them serious. Getting to speak with a second tier technician takes at least 30 minutes and once the bugs are identified, you have to wait until the next software release for it to be fixed. Of course that next release is likely to have its own new bugs. Pathetic Quality Assurance and very frustrating as a user.