Stamps.com Questions & Answers

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Here’s what consumers have asked with answers from Stamps.com staff and previous consumers.

3 questions answered
100% answered in 1 day
Question:

Answer:

Yes. SendPro is less expensive per month but you can only print on a printer purchased from them. Stamps.com is usable on a variety of ink jet, laser and thermal printers

By Sandra K.
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Question:

How easy is it to get a hold of customer service at stamps.com?

Answer:

Impossible I call their Customer Service line went through their answering system then put on hold, hung up after waiting 20 min. Sent a comment to the site email, got a response saying they would get back to me in a day or so.

By Clifford C.
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Question:

Is stamps.com a scam or a legit company?

Answer:

Stamps.com might as well be called SPAMS.com Good luck trying to cancel the account. Their website directs you to follow the steps noted below in order to cancel, but the "close this account" option SIMPLY does NOT exist! It is not there! You email them and do not get anywhere. You call their phone number and they put you on hold for over 45 minutes! In the meantime, they are charging you! "In Stamps.com Online: Open the My Account drop down menu and select Manage Account. In Stamps.com Windows PC Software: Select the Account Tab. Select the Change/Cancel Plan Tab. Click close this account.

By Mounir J.
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Can’t see your question? Ask to get answers from the Stamps.com staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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