This company was advertised as the one that helps with any shipment, being affiliated with usps.com in order to provide services that they don't like: shipment label printing. And it is not that I don't like information on what they do nd how great they do it. I'd like a simple search engine enabled, so I would find the same answers by simply using a search option. Not in their case. You can scroll the page up and down left and right, looking at the friendly smiling face of a dude, but it won't help. Need no magic, but constructive business? I guess not.
Hi Mariya B., Thanks for your comment and I'm sorry to hear you had a bad experience with Stamps.com. The Stamps.com service allows small business owners and e-commerce shippers the ability to print USPS postage online using your computer and a regular printer. If you are printing shipping labels, Stamps.com provides the tracking number within your account history as well as via a package tracking email that is sent to the recipient. We also have a tracking webpage that you can input any USPS package tracking number and see the whereabouts of your package. From reading your comment, it sounds like you were having issues with a specific package tracking number? Please contact our Support team at 1-888-434-0055 or email social@stamps.com and we would be glad to help. Thanks! Eric N. Stamps.com Support