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Lamps Plus

Overview

Lamps Plus has a rating of 4.7 stars from 1,170 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lamps Plus most frequently mention customer service, good quality and great selection. Lamps Plus ranks 1st among Lighting sites.

service
189
value
19
shipping
18
returns
17
quality
1,037
This company responds to reviews on average within 2 days

Instant Feedback

19,961 reviews
How would you rate Lamps Plus?
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Illinois
1 review
0 helpful votes
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Great Customer service
April 22, 2025
Updated review

Unfortunately we had to return the two lamps that we purchased. The lamps were exactly as described but the design didn't quite fit with design of our dock. The return was done in the most expedient manner. The "return agent" was most professional. The entire experience was perfect. A pleasure to deal with this company.

Date of experience: April 22, 2025
Amira T. Lamps Plus Rep
1 week ago

Thank you so much for sharing your experience with our team! We're happy to hear they were able to assist with your return with ease.


Christine D was extremely helpful
March 21, 2025
Previous review

Christine D was extremely helpful.

Date of experience: March 21, 2025
Mississippi
1 review
0 helpful votes
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3 Lamps Bought and Still Happy
March 20, 2025

We've bought three different light fixtures during the past 6 months. We've loved all three. They were packed very well and survived shipping in great shape.

Date of experience: March 20, 2025
Amira T. Lamps Plus Rep
4 weeks ago

We're so happy to see you're pleased with your fixtures! Thank you so much for the feedback.

Georgia
1 review
0 helpful votes
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Happy customer
March 18, 2025

I have purchased 3 lamps and several light fixtures from lamp plus in the past few years. I have been very happy with my purchases. Very good quality. Fast shipping.

Date of experience: March 18, 2025
Amira T. Lamps Plus Rep
1 month ago

We are happy that you had an easy time navigating the site, we appreciate your feedback.

Florida
1 review
0 helpful votes
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Excellent as always
April 5, 2025
Updated review

Have been purchasing from lamps plus for over 10 years, never disappointed, you can count on quick delivery, well packaged and well described.

Date of experience: April 5, 2025
Amira T. Lamps Plus Rep
2 weeks ago

We appreciate your business and hope you visit our site again!


Web site is very easy navigate
March 4, 2025
Previous review

Web site is very easy navigate. One thing contine to improve "show more like this" feature

Date of experience: March 4, 2025
Illinois
1 review
0 helpful votes
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Mostly satisfied
March 11, 2025

I do love the look of my new lights. Unfortunately one of them was scratched when it arrived. The representative offered me $25 to keep the light and because I was on a time crunch I accepted the offer.

Date of experience: March 11, 2025
Amira T. Lamps Plus Rep
2 months ago

Thank you for sharing your experience, and we are sorry to hear about the scratch.

California
1 review
0 helpful votes
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Best Selection!
March 15, 2025

I have been shopping with Lamps Plus for a few years and have always been very happy with the quality & prices as well as the service I have received! Returns & exchanges have been pretty easy for the most part.

Date of experience: March 3, 2025
Amira T. Lamps Plus Rep
1 month ago

Thank you for being a returning customer of ours, we appreciate the visit and the feedback!

New York
1 review
0 helpful votes
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Beautiful.
March 9, 2025

I've never been disappointed when ordering from you. The lamps are just as expected. Arrived perfectly packed. The glass is beautiful and the wood trim accents, nice.

Date of experience: March 9, 2025
Amira T. Lamps Plus Rep
2 months ago

Thank you so much for the feedback! We're overjoyed to hear you've had such a positive experience with us.

Maryland
1 review
0 helpful votes
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Really nice lamps
February 21, 2025

I ordered a Tiffany torchiere first, and liked it so much I ordered two Tiffany lamps for the nightstands in my guest bedroom. They were not difficult to assemble, but as other reviewers have mentioned, the bits of styrofoam get everywhere!

Date of experience: February 21, 2025
Amira T. Lamps Plus Rep
2 months ago

Thanks for the repeat business! We've actually been exploring other packing options other than styrofoam.

Massachusetts
1 review
0 helpful votes
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Lams purchased
March 21, 2025

The lamps were exactly as shown and were of the quality we wanted. I would order again from them.
The lamps were well packed so nothing was damaged.

Date of experience: March 21, 2025
Amira T. Lamps Plus Rep
4 weeks ago

Thanks for the feedback! We're glad to hear you're happy with the lamps.

New York
1 review
0 helpful votes
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Lamps Plus provided all the essential information I needed to confidently purchase a replacement Minka Aire Concept II low-profile ceiling fan and light. Given the subtle yet significant model variations of the Concept II, not all sellers clearly convey these details. However, I trusted Lamps Plus to provide the precise specifications necessary for selecting the correct model. As always, I was impressed with their seamless online shopping experience, wide selection, competitive pricing, and fast, reliable shipping.

Date of experience: February 22, 2025
Amira T. Lamps Plus Rep
2 months ago

Thank you so much for the feedback! We're really glad to hear our sit was easy to use and that you're happy with your purchase.

Florida
1 review
0 helpful votes
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Leaning lamp
February 16, 2025

It took almost 2 months to get my floor lamp and then when I put it together it leaned. I put the provided spacers under it but it's not the floor that's crooked but the lamp poles. I am keeping it as it's very heavy and too much hassle t9 return

Date of experience: February 16, 2025
Tiffani M. Lamps Plus Rep
2 months ago

Thank you for sharing your experience with us and providing your feedback. We apoloigze for the delay you encounter with your order and the condition it arrived in. It's important to us that we delivery quality items and it's disappointing to hear we might have missed the mark. We'd like the opportunity to review this further and provide assistance. Our team will contact you directly.

California
1 review
0 helpful votes
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Quick Response
February 4, 2025

Upon installation of a new fan, my electrician notified me that the fan motor did not work. I notified Lamps Plus and they promptly sent me a new fan, which was then successfully installed.

Date of experience: March 10, 2025
Amira T. Lamps Plus Rep
3 months ago

We are so glad to see you be a returning customer, we value your feedback.

Florida
1 review
0 helpful votes
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Excellent
February 28, 2025

The lamps I ordered arrived very quickly and were extremely well packed. They srrived in perfect condition. Easy to assemble and look great in my guest bedroom.

Date of experience: February 28, 2025
Amira T. Lamps Plus Rep
2 months ago

Thank you, we appreciate hearing that, great to hear that you found lamps you love with us.

Georgia
1 review
0 helpful votes
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Very easy to order. Lamps arrived on time and they are of a very nice quality.

Date of experience: April 1, 2025
Washington
1 review
0 helpful votes
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Over-the-Top Service!
December 20, 2024

I ordered four lamps which arrived in record time. One of the lamps was damaged and lamps plus immediately shipped another. I wish other shippers and merchants were this efficient!

Date of experience: December 20, 2024
Amira T. Lamps Plus Rep
4 months ago

Wonderful to hear that, thank you for the comments and feedback, we appreciate it.

Ohio
1 review
0 helpful votes
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Very Pleased With My Lights
January 30, 2025

Your site was very easy to navigate & gave me a lot if information. Your lighting is top quality & I had a lot to choose from. The order process is very efficient & my delivery was speedy.

Date of experience: March 3, 2025
Amira T. Lamps Plus Rep
3 months ago

We are happy that you had an easy time navigating the site, we appreciate your feedback.

Rhode Island
1 review
0 helpful votes
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Great Experience
January 27, 2025

Everything I ordered came quickly and just as described on the website. I was happy to get a deal on the products and would order from this store again :)

Date of experience: December 18, 2024
Amira T. Lamps Plus Rep
3 months ago

We're so glad to hear about your positive experience! We hope you enjoy your purchase.

Florida
1 review
0 helpful votes
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Totally reliable high quality
January 24, 2025

I've bought almost every light fixture in my home from LampsPlus and am very satisfied with their service and products. Very good customer service. I love the Possini brand.

Date of experience: February 26, 2025
New York
1 review
0 helpful votes
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Great customer service and I like your website.
November 29, 2024

Purchased of website. Easy to find what I wanted. Good choices availabe. I found it easilly among a variety of possible choices. The product descriptions were clear and helpful in making my decision. The check out was fast and secure.

Date of experience: November 29, 2024
Amira T. Lamps Plus Rep
5 months ago

Wonderful to hear that, great to see that our site was easy to use.

New York
1 review
0 helpful votes
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Looks classy
April 2, 2025

Good. I'm waiting for installation for full effect. Thank you

Date of experience: April 2, 2025
Amira T. Lamps Plus Rep
2 weeks ago

We're glad to hear you like the look of your item!