Lamps Plus has a rating of 4.7 stars from 1,170 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lamps Plus most frequently mention customer service, good quality and great selection. Lamps Plus ranks 1st among Lighting sites.
Unfortunately we had to return the two lamps that we purchased. The lamps were exactly as described but the design didn't quite fit with design of our dock. The return was done in the most expedient manner. The "return agent" was most professional. The entire experience was perfect. A pleasure to deal with this company.
We've bought three different light fixtures during the past 6 months. We've loved all three. They were packed very well and survived shipping in great shape.
We're so happy to see you're pleased with your fixtures! Thank you so much for the feedback.
I have purchased 3 lamps and several light fixtures from lamp plus in the past few years. I have been very happy with my purchases. Very good quality. Fast shipping.
We are happy that you had an easy time navigating the site, we appreciate your feedback.
Have been purchasing from lamps plus for over 10 years, never disappointed, you can count on quick delivery, well packaged and well described.
We appreciate your business and hope you visit our site again!
Web site is very easy navigate. One thing contine to improve "show more like this" feature
I do love the look of my new lights. Unfortunately one of them was scratched when it arrived. The representative offered me $25 to keep the light and because I was on a time crunch I accepted the offer.
Thank you for sharing your experience, and we are sorry to hear about the scratch.
I have been shopping with Lamps Plus for a few years and have always been very happy with the quality & prices as well as the service I have received! Returns & exchanges have been pretty easy for the most part.
Thank you for being a returning customer of ours, we appreciate the visit and the feedback!
I've never been disappointed when ordering from you. The lamps are just as expected. Arrived perfectly packed. The glass is beautiful and the wood trim accents, nice.
Thank you so much for the feedback! We're overjoyed to hear you've had such a positive experience with us.
I ordered a Tiffany torchiere first, and liked it so much I ordered two Tiffany lamps for the nightstands in my guest bedroom. They were not difficult to assemble, but as other reviewers have mentioned, the bits of styrofoam get everywhere!
Thanks for the repeat business! We've actually been exploring other packing options other than styrofoam.
The lamps were exactly as shown and were of the quality we wanted. I would order again from them.
The lamps were well packed so nothing was damaged.
Thanks for the feedback! We're glad to hear you're happy with the lamps.
Lamps Plus provided all the essential information I needed to confidently purchase a replacement Minka Aire Concept II low-profile ceiling fan and light. Given the subtle yet significant model variations of the Concept II, not all sellers clearly convey these details. However, I trusted Lamps Plus to provide the precise specifications necessary for selecting the correct model. As always, I was impressed with their seamless online shopping experience, wide selection, competitive pricing, and fast, reliable shipping.
Thank you so much for the feedback! We're really glad to hear our sit was easy to use and that you're happy with your purchase.
It took almost 2 months to get my floor lamp and then when I put it together it leaned. I put the provided spacers under it but it's not the floor that's crooked but the lamp poles. I am keeping it as it's very heavy and too much hassle t9 return
Thank you for sharing your experience with us and providing your feedback. We apoloigze for the delay you encounter with your order and the condition it arrived in. It's important to us that we delivery quality items and it's disappointing to hear we might have missed the mark. We'd like the opportunity to review this further and provide assistance. Our team will contact you directly.
Upon installation of a new fan, my electrician notified me that the fan motor did not work. I notified Lamps Plus and they promptly sent me a new fan, which was then successfully installed.
We are so glad to see you be a returning customer, we value your feedback.
The lamps I ordered arrived very quickly and were extremely well packed. They srrived in perfect condition. Easy to assemble and look great in my guest bedroom.
Thank you, we appreciate hearing that, great to hear that you found lamps you love with us.
Very easy to order. Lamps arrived on time and they are of a very nice quality.
I ordered four lamps which arrived in record time. One of the lamps was damaged and lamps plus immediately shipped another. I wish other shippers and merchants were this efficient!
Wonderful to hear that, thank you for the comments and feedback, we appreciate it.
Your site was very easy to navigate & gave me a lot if information. Your lighting is top quality & I had a lot to choose from. The order process is very efficient & my delivery was speedy.
We are happy that you had an easy time navigating the site, we appreciate your feedback.
Everything I ordered came quickly and just as described on the website. I was happy to get a deal on the products and would order from this store again :)
We're so glad to hear about your positive experience! We hope you enjoy your purchase.
I've bought almost every light fixture in my home from LampsPlus and am very satisfied with their service and products. Very good customer service. I love the Possini brand.
Purchased of website. Easy to find what I wanted. Good choices availabe. I found it easilly among a variety of possible choices. The product descriptions were clear and helpful in making my decision. The check out was fast and secure.
Wonderful to hear that, great to see that our site was easy to use.
Good. I'm waiting for installation for full effect. Thank you
We're glad to hear you like the look of your item!
Answer: Hi Diane - if you need help with a refund or with any order, please contact our customer service team. You can reach them by phone or Live Chat, and they will be happy to investigate your order and help you out.
Answer: They do, but only in select areas. So you should call them to see where they offer it.
Thank you so much for sharing your experience with our team! We're happy to hear they were able to assist with your return with ease.