Overview
Lamps Plus has a rating of 4.7 stars from 1,170 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lamps Plus most frequently mention customer service, good quality and great selection. Lamps Plus ranks 1st among Lighting sites.
Instant Feedback
Easy to purchase online, Fan arrived quickly and was easy for electrician to install
Shipping was fast. Everything was packaged well and great quality.
They have every lamp imaginable! Whatever your taste is in lamps, you will find it here. Highly recommended.
We're so glad you found what you were looking for! We hope you shop with us again.
Loved that it got here so quickly and fits--only thing I would have liked better would have been if the color choice could have included soft beige --it is very white and looks good, but my other shades are more muted.
Thank you, we appreciate hearing that, great to hear that our site was easy to use.
Product pictures go on and on, so you're bound to find what you're looking for. My order came on time and was what was represented. I'm not completely happy with the lamps because it's difficult to change the bulb. That's why I gave only 3 stars. I'm confident Lamps Plus would take a return, but I like the way the lamps look, so...
We're so glad to hear that Anita was able to assist you!
Product was just as pictured and arrived just as expected. Packaging was great!
We appreciate your business and hope you visit our site again!
The only place that still had the set of outdoor lights I was looking for (to match what my house already had) was the Lamps Plus website. After I was done placing order, it took a week and an inquiry to Lamps Plus to find out the lights were on backorder. That explained why I could not find the lights anywhere else. Anyway, LP customer service, once I reached out to figure out what was delaying the order, was very kind and helpful. My order arrived after 3-4 weeks and all's well that ends well.
Easy to find what I was looking for!
We ordered 4 new lamps for the exterior of our house. The lamps were attractive and functioned as described. Very nice product.
Thank you for taking time to provide positive feedback about your experience!
Lamps came well packed and sealed. Boxes were in very good condition.
Thanks for the feedback! We're glad to hear the items arrived in good condition.
We ordered a replacement glass for our lamp and it was delivered in 2 days. Excellent.
We're happy to hear you were satisfied with the shipping of your order!
Great selection of products and easy to navigate and order. Also, called store with a question that was answered; very helpful.
We are happy that you had an easy time navigating the site, we appreciate your feedback.
I ordered a fan and the wiring did not work correctly so I returned it. They charged me $50 for the cut wires and $50 in extra shipping. Horrible customer service
We're very sorry to hear your ceiling fan was experiencing issues and a return was needed. Our return policy for installed products with cut wires will be subject to a $50 USD. However, if the item is having an issues, we're happy to reach out and troubleshoot the concerns or provide you with a free return label. We would like the opportunity to review this further and reach out to you directly with additional information. We apologize for any inconvenience and appreciate your patience.
The item was delivered within the expected time frame and arrived in perfect condition. I must say that I haven't tried to turn it on yet because I had to order a bulb. It looks sophisticated and will be a great addition to my bedroom.
Thank you so much for the positive feedback! We appreciate your feedback.
I have purchased fans, chandeliers in the past. You have the best selection of what I am looking for.
I have purchased products from Lamps Plus in the past. Current lighting fixture looks good. I haven't had it installed yet.
Thank you for continuing to be a repeat customer! We value your feedback.
Replaced a very difficult chandelier which made the foyer very dark with a bright and easy to manage chandelier.
Thank you, great to see that, we hope to see you visit with us again soon!
My buffet lamps came very quickly and were easy to put together. For the price I paid these were an exceptional value and look beautiful. I will come back and purchase more items in the future from Lamps Plus!
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
The lamp was very well packaged and arrived in perfect condition.
Thanks for letting us know! We're happy to hear there were no issues with shipping your lamp.
Replacing shades is no easy task. Your instructions were so simple that I had no problem selecting the shade. Your quality is very high and the construction is excellent.
Thank you so much! We're happy to hear you're satisfied with your shade.
Good product for us - easy website to us - fast service. Used your services prior - always happy and good quality
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- Chatsworth, California, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the feedback! We're glad to hear you were satisfied with our delivery.