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Lamps Plus

Overview

Lamps Plus has a rating of 4.7 stars from 1,171 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lamps Plus most frequently mention customer service, good quality and great selection. Lamps Plus ranks 1st among Lighting sites.

service
189
value
19
shipping
18
returns
17
quality
1,037
This company responds to reviews on average within 2 days

Instant Feedback

19,962 reviews
How would you rate Lamps Plus?
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Illinois
1 review
0 helpful votes
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Great Customer service
April 22, 2025
Updated review

Unfortunately we had to return the two lamps that we purchased. The lamps were exactly as described but the design didn't quite fit with design of our dock. The return was done in the most expedient manner. The "return agent" was most professional. The entire experience was perfect. A pleasure to deal with this company.

Date of experience: April 22, 2025
Amira T. Lamps Plus Rep
1 week ago

Thank you so much for sharing your experience with our team! We're happy to hear they were able to assist with your return with ease.


Christine D was extremely helpful
March 21, 2025
Previous review

Christine D was extremely helpful.

Date of experience: March 21, 2025
Pennsylvania
1 review
0 helpful votes
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Helpful agent
May 1, 2025
Updated review

I ordered two lamps but only one came. The woman I talked to about this situation was very apologetic and reordered my second lamp. It came very quickly.

Date of experience: May 1, 2025
Amira T. Lamps Plus Rep
23 hours ago

We are sorry to hear about the missing lamp, but are glad that our team was able to assist in quickly sending out that replacement!


It was easy to add the coupon that I received in the...
March 29, 2025
Previous review

It was easy to add the coupon that I received in the mail. It took care of about 1/2 the taxes applied to my purchase. I was disappointed in the amount of time it will take for the lamps to arrive. There was no option for a speedier delivery.

Date of experience: March 29, 2025
Mississippi
1 review
0 helpful votes
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3 Lamps Bought and Still Happy
March 20, 2025

We've bought three different light fixtures during the past 6 months. We've loved all three. They were packed very well and survived shipping in great shape.

Date of experience: March 20, 2025
Amira T. Lamps Plus Rep
1 month ago

We're so happy to see you're pleased with your fixtures! Thank you so much for the feedback.

Georgia
1 review
0 helpful votes
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Happy customer
March 18, 2025

I have purchased 3 lamps and several light fixtures from lamp plus in the past few years. I have been very happy with my purchases. Very good quality. Fast shipping.

Date of experience: March 18, 2025
Amira T. Lamps Plus Rep
1 month ago

We are happy that you had an easy time navigating the site, we appreciate your feedback.

Florida
1 review
0 helpful votes
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Excellent as always
April 5, 2025
Updated review

Have been purchasing from lamps plus for over 10 years, never disappointed, you can count on quick delivery, well packaged and well described.

Date of experience: April 5, 2025
Amira T. Lamps Plus Rep
2 weeks ago

We appreciate your business and hope you visit our site again!


Web site is very easy navigate
March 4, 2025
Previous review

Web site is very easy navigate. One thing contine to improve "show more like this" feature

Date of experience: March 4, 2025
Illinois
1 review
0 helpful votes
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Mostly satisfied
March 11, 2025

I do love the look of my new lights. Unfortunately one of them was scratched when it arrived. The representative offered me $25 to keep the light and because I was on a time crunch I accepted the offer.

Date of experience: March 11, 2025
Amira T. Lamps Plus Rep
2 months ago

Thank you for sharing your experience, and we are sorry to hear about the scratch.

California
1 review
0 helpful votes
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Best Selection!
March 15, 2025

I have been shopping with Lamps Plus for a few years and have always been very happy with the quality & prices as well as the service I have received! Returns & exchanges have been pretty easy for the most part.

Date of experience: March 3, 2025
Amira T. Lamps Plus Rep
1 month ago

Thank you for being a returning customer of ours, we appreciate the visit and the feedback!

Wisconsin
1 review
0 helpful votes
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Product not like the picture.
January 24, 2025

Ordering was not a problem. However, the product we received was not like the one pictured. The leaves are at angles that are not attractive at all. I have tried to communicate with Lamps plus, but have not been able to get a response.

Date of experience: February 26, 2025
New York
1 review
0 helpful votes
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Beautiful.
March 9, 2025

I've never been disappointed when ordering from you. The lamps are just as expected. Arrived perfectly packed. The glass is beautiful and the wood trim accents, nice.

Date of experience: March 9, 2025
Amira T. Lamps Plus Rep
2 months ago

Thank you so much for the feedback! We're overjoyed to hear you've had such a positive experience with us.

Massachusetts
1 review
0 helpful votes
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Lams purchased
March 21, 2025

The lamps were exactly as shown and were of the quality we wanted. I would order again from them.
The lamps were well packed so nothing was damaged.

Date of experience: March 21, 2025
Amira T. Lamps Plus Rep
1 month ago

Thanks for the feedback! We're glad to hear you're happy with the lamps.

Maryland
1 review
0 helpful votes
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Really nice lamps
February 21, 2025

I ordered a Tiffany torchiere first, and liked it so much I ordered two Tiffany lamps for the nightstands in my guest bedroom. They were not difficult to assemble, but as other reviewers have mentioned, the bits of styrofoam get everywhere!

Date of experience: February 21, 2025
Amira T. Lamps Plus Rep
2 months ago

Thanks for the repeat business! We've actually been exploring other packing options other than styrofoam.

New York
1 review
0 helpful votes
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Lamps Plus provided all the essential information I needed to confidently purchase a replacement Minka Aire Concept II low-profile ceiling fan and light. Given the subtle yet significant model variations of the Concept II, not all sellers clearly convey these details. However, I trusted Lamps Plus to provide the precise specifications necessary for selecting the correct model. As always, I was impressed with their seamless online shopping experience, wide selection, competitive pricing, and fast, reliable shipping.

Date of experience: February 22, 2025
Amira T. Lamps Plus Rep
2 months ago

Thank you so much for the feedback! We're really glad to hear our sit was easy to use and that you're happy with your purchase.

California
1 review
0 helpful votes
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Quick Response
February 4, 2025

Upon installation of a new fan, my electrician notified me that the fan motor did not work. I notified Lamps Plus and they promptly sent me a new fan, which was then successfully installed.

Date of experience: March 10, 2025
Amira T. Lamps Plus Rep
3 months ago

We are so glad to see you be a returning customer, we value your feedback.

Florida
1 review
0 helpful votes
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Leaning lamp
February 16, 2025

It took almost 2 months to get my floor lamp and then when I put it together it leaned. I put the provided spacers under it but it's not the floor that's crooked but the lamp poles. I am keeping it as it's very heavy and too much hassle t9 return

Date of experience: February 16, 2025
Tiffani M. Lamps Plus Rep
2 months ago

Thank you for sharing your experience with us and providing your feedback. We apoloigze for the delay you encounter with your order and the condition it arrived in. It's important to us that we delivery quality items and it's disappointing to hear we might have missed the mark. We'd like the opportunity to review this further and provide assistance. Our team will contact you directly.

Georgia
1 review
0 helpful votes
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Very easy to order. Lamps arrived on time and they are of a very nice quality.

Date of experience: April 1, 2025
Florida
1 review
0 helpful votes
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Excellent
February 28, 2025

The lamps I ordered arrived very quickly and were extremely well packed. They srrived in perfect condition. Easy to assemble and look great in my guest bedroom.

Date of experience: February 28, 2025
Amira T. Lamps Plus Rep
2 months ago

Thank you, we appreciate hearing that, great to hear that you found lamps you love with us.

Florida
1 review
0 helpful votes
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Beautiful Light-Exactly What We Needed
December 14, 2024

Chat was very helpful in making my decision. They researched the dimensions and ensured that the light kit would fit my fans. It was perfect.

Date of experience: January 15, 2025
Amira T. Lamps Plus Rep
5 months ago

Great to see that you found what you were looking for! Thanks for the feedback.

Washington
1 review
0 helpful votes
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Lovely lamps
December 8, 2024

Lots to choose from. Easy to order. They were gifts and the recipients loved them. I think
I'll order one for myself.

Date of experience: January 11, 2025
Amira T. Lamps Plus Rep
5 months ago

Thank you for the great feedback, we hope you enjoy your purchase.

New York
2 reviews
0 helpful votes
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Just ignore the instructions
November 29, 2024

The headboard was well made, but it was impossible to install with the instructions given; in addition, the hardware was insufficient to install the headboard on a Hollywood bed frame. It took creativity and additional hardware to install it.

Date of experience: November 29, 2024
Amira T. Lamps Plus Rep
5 months ago

Hello Julie, thank you so much for providing feedback about your purchase!

Texas
1 review
0 helpful votes
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I recently did a half bath update. I had no difficulty finding the right vanity, toilet, faucet, light fixture and accessories. However, finding the right mirror to place over the vanity wasn't quite as easy...until I went to LampsPlus.com! There were several great options and I am happy with the one I chose! The mirror is modern with a design feature that adds class to the space. The mirror was packed very well, arrived in perfect condition and in a timely manner. I have had many compliments on my bathroom update, particularly on the mirror. I will definitely go to Lampsplus.com for future purchases mirrors plus more!

Date of experience: November 25, 2024
Amira T. Lamps Plus Rep
5 months ago

Hi, thank you for the reply, wonderful to hear from you and get your feedback.