Lamps Plus has a rating of 4.7 stars from 1,170 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lamps Plus most frequently mention customer service, good quality and great selection. Lamps Plus ranks 1st among Lighting sites.
Purchased of website. Easy to find what I wanted. Good choices availabe. I found it easilly among a variety of possible choices. The product descriptions were clear and helpful in making my decision. The check out was fast and secure.
The lamps I purchased are fine but they came packed in styrofoam and tape. I had to rip the styrofoam to get to the lamps. It created a mess. Also styrofoam is terrible for the environment. Please pack with an alternative material.
Hi Marie, thank you for your feedback we will take that into consideration.
I selected a small table lamp which I really liked the look of. I measured it, and I thought it would work perfectly on my table. When I received the lamp, it seemed very small, and it wasn't actually as tall as the description, so I had to return it.
Thank you for your feedback Caprice. We do our best to provide accurate details for every item and we’re disappointed the hear we might have missed the mark. Your feedback helps us better customer service experience and allows us the opportunity to review and make any corrections. Should you have any questions or concerns, please contact us through email, chat or phone.
The lamps is as specified, but the finish of the shade is sloppy. The lamp came packed in a lot of styrofoam, which is a burden to me and to the environment.
Thank you for your feedback it's important to us we delivery quality products and ensure they travel safety to arrive in perfect condition. All material used for packaging is recyclable and has met regulations on polystyrene as it contains post recycled material. You may find this type material breaking up quickly with packages received from other retailers as well. Please accept our apology for any inconvenience this may have caused. If the lamp doesn't work out for your needs please contact us for assistance with a return at 877-704-2425 or email us at Ratings@lampsplus.com with your order number.
Good. I'm waiting for installation for full effect. Thank you
We're glad to hear you like the look of your item!
Chat was very helpful in making my decision. They researched the dimensions and ensured that the light kit would fit my fans. It was perfect.
Great to see that you found what you were looking for! Thanks for the feedback.
Lots to choose from. Easy to order. They were gifts and the recipients loved them. I think
I'll order one for myself.
Thank you for the great feedback, we hope you enjoy your purchase.
The headboard was well made, but it was impossible to install with the instructions given; in addition, the hardware was insufficient to install the headboard on a Hollywood bed frame. It took creativity and additional hardware to install it.
Hello Julie, thank you so much for providing feedback about your purchase!
I recently did a half bath update. I had no difficulty finding the right vanity, toilet, faucet, light fixture and accessories. However, finding the right mirror to place over the vanity wasn't quite as easy...until I went to LampsPlus.com! There were several great options and I am happy with the one I chose! The mirror is modern with a design feature that adds class to the space. The mirror was packed very well, arrived in perfect condition and in a timely manner. I have had many compliments on my bathroom update, particularly on the mirror. I will definitely go to Lampsplus.com for future purchases mirrors plus more!
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
We selected our lamp from Lamps Plus because of the wide selection and a previous experience with them that was excellent. As before, the customer service was stellar and we love our lamp.
Thanks for the feedback! We're happy to hear you had a good experience with our team.
I have ordered ceiling fans, lamps, landscape lights and bulbs. They have delivered quickly and assisted if I needed and truly easy to shop with and they provide a great value!
Thank you for being a frequent shopper with us, we appreciate you leaving a review and we value your feedback.
The lamps are
great and work very good on the bedside tables. They were packaged very well. As someone had stated, they are brown not bronze but they look good anyway.
Hello Jane, glad to hear to are happy with your table lamps!
The item came neatly wrapped, very careful, and the picture is exactly what I wanted
We appreciate hearing from your! We're pleased to know the order was delivered without issue.
Replaced old fixtures with new. My entire experience, from shopping online, ordering to having to return one fixture was fantastic. I really love doing business with Lamps Plus.
Thank you for choosing us for your fixture needs!
I am very pleased with my purchase. The added benefit of the lamp being on sale was appreciated. The style and color adds some style to our bedroom.
Thank you for being a returning customer of ours, we appreciate the visit and the feedback!
I was a little concerned about order bronze lamps since the hardware on my bedroom set is brass. They look great. The bronze is dark.
Hi Nancy, thank you for the positive feedback! We are glad you like your purchase.
Easy to use website, pictures were accurate. Product arrived in timely fashion
I recently ordered 3 lamps...a matching pair of glass table lamps and another table lamp with a glass shade. All three arrived as scheduled in perfect order.
We're so happy to hear that! Thank you for shopping with us.
The shades were as described and good quality. They were delivered quickly and packed well.
We're happy to hear you're satisfied with our service!
These lampshades are beautiful and so well-made for the price. They were really well packed and arrived in perfect condition. I love them!
We appreciate the feedback, thanks so much!
Answer: Hi Diane - if you need help with a refund or with any order, please contact our customer service team. You can reach them by phone or Live Chat, and they will be happy to investigate your order and help you out.
Answer: They do, but only in select areas. So you should call them to see where they offer it.
Wonderful to hear that, great to see that our site was easy to use.