AlibabaReviews 14,268

I am very happy with my order. Sophie and Qihong are excellent at customer service because they were patient and understanding and answered all of my many questions. I live in the UK and I was surprised how quick the delivery was. The locs are excellent quality and well made so I would also like to thank the person who made these they did a very good job. I am so pleased I have requested more. Thank you Zuehang BLT for an excellent product and service.

Overall, my experience with Alibaba was positive. The platform made it easy to connect with multiple suppliers, compare pricing, and customize my busy board sample to fit my design vision. Communication with the manufacturer was fairly smooth, though there were occasional delays due to time zone differences since I'm in the US.
The supplier was willing to make adjustments and send updates throughout the sampling process, which I appreciated. Shipping was quicker than expected, and the product arrived safely and matched the approved design.
I would recommend carefully reviewing supplier ratings, asking detailed questions upfront, and requesting clear sample photos before production. When done properly, Alibaba can be a very useful and cost-effective platform for launching a product. Thank you!

The T-shirts themselves were of excellent quality. The material felt premium, and the printing was sharp and perfectly executed. From a production standpoint, everything was done with great care.

That said, the sizing did not match standard French measurements, which caused some unexpected difficulties for our team. Since the order was intended for a specific event, this situation required a quick and effective solution.

Thankfully, Mia proved to be incredibly supportive throughout the process. Her kindness, professionalism, and strong commitment were evident from the start. She carefully listened to our concerns, clearly explained the options available, and guided us step by step to adjust the order. Thanks to her efficiency and responsiveness, we received the corrected shipment just in time for our event.

Mia represents exactly the type of reliable and attentive contact person customers hope to work with—especially when managing orders remotely. Her dedication truly turned a challenging situation into a positive experience.

We placed a bulk order for custom Delta Sigma Theta Sorority water-resistant jute tote bags with zipper, and we are very pleased with both the product quality and the overall service.

The shipment was delivered on time, and the goods arrived well packed and in perfect condition. The materials are strong and durable, the stitching and finishing are neat, and the Greek lettering and custom details were produced exactly according to the approved specifications. Quality consistency across the entire batch was very good.

The supplier maintained professional and prompt communication throughout production and delivery, and they were attentive to our requirements.

We highly recommend this supplier for bulk and customized orders and look forward to continuing our cooperation in the future.