Im new in business and manufacturing, I was able to bring an idea to life by finding the right manufacturer to work with me. I was lucky to find one that is very professional, helpful, and very generous. I am lucky to have a platform like alibaba.
I do spend a lot of time in AliBaba, researching and communicating with producers, but I believe I invest my time for well managed orders and products, so the outcome is logical, I am very happy that I find such great choice of producers and products available. Thank yo, AliBaba.
Overall, the process with AliBaba has been very good. A good place to source items. Payments are made easy through their system. Invoices easy to read.
I bougth a part of my car which is not sold in Mexico, I received it in lees than 15 days and in excellent conditions, the price was also excellent! Thank you.
The seller's disrespectful attitude towards the buyer was disappointed - it was not announced in advance of the additional customs fees, which is charged upon receipt of the goods. This is indecent.
My experience ordering from the Alibaba website was excellent. I continually received updates on the status of the shipment of the order, which was greatly appreciated. I felt comfortable placing my order knowing Alibaba will facilitate the payment. I would definitely order from this website again.
We've had a fantastic experience working with Sunny Zhou at Ningbo Pailite Electronics Co., Ltd, our trusted supplier of milk frothers. Sunny consistently impresses with her: Exceptional expertise – provides clear, well-informed answers and guides us through options confidently.
Outstanding professionalism – communication is always prompt, courteous, and reliable.
Genuine honesty – transparent about pricing, lead times, and product details, fostering strong trust.
Supportive attitude – goes the extra mile to address concerns, expedite shipments, and ensure smooth transactions.
Her dedication and customer-first approach make her an absolute pleasure to work with. If you want both high-quality milk frothers and a top-tier sales partner, Sunny Zhou is the person to contact!
Honestly, I've dealt with a number of manufacturers on Alibaba and every single time it's been a pleasure to do so. If you communicate clearly you get exactly what you want every time. I love Alibaba and what it can offer as an entreprenuer
I bought the note 40 phone that has a lot of potentials when you read the inclusions that the phone has. When I used I feel like I am using Pentium 1 Computer. So slow that I have to wait for minutes to open an application. Waste of money, this is my 1st order with alibaba and I am very disapponted
I really liked the stroller! Very comfortable, my husband can push it on any beach! It is also easy to disassemble and fold, and it fits in the trunk of our car together with my electric stroller, which is very convenient.
I can walk in my electric stroller and at the same time we can always swim in the sea if we go somewhere far from home and our nearest beaches.
The beach stroller has already successfully passed tests on pebble and sand beaches in 2 days!
Now I can swim in the sea again at any convenient time and on almost any beach 👨🦼🌊
At the same time, the stroller supports the back and head well, the tilt of the back and legs is adjustable. It is also very comfortable as a sun lounger for relaxation.
It also easily unfolds on any beach, which allows you to choose any place.
The seller organized everything very quickly, was always in touch and answered all my questions.
I highly recommend this seller.
Thank you. Beach wheelchair
Alibaba has made it possible for people like me procure Chinese products and import them to my country. I feel very safe using Albaba especially on international transaction as they have trade assurance facilities in case of any problems with suppliers.
Very satisficed with the platform, the verification processes it implements on the sellers and therefore guarantees a good service to the end costumer.
The Products are Great...
Exactly what I was looking for.
Fuzhou Gelan Garment Co., Ltd. made a great job.
I have mention and give a great applause to Mia Cai, who worked with me through out this process and made this happen to our best satisfaction.
I will work with Mia Cai and Fuzhou Gelan Garment Co., Ltd. to make more orders. Thank You. Vijay G. Samson
Samsons Sign Solutions
I live in Queens and do a lot of night driving—these headlights are a game changer. Super bright, no flicker, and they actually make the car look newer. Install was idiot-proof.
Sales was always checking on my needs and did some research to get the products i was needing. Thanks
Used Alibaba to source custom NTAG424 DNA tags and had an excellent experience. The platform made it easy to find specialized suppliers who could handle custom fabrication requirements. Communication tools worked well for discussing technical specifications with overseas suppliers. Order tracking was reliable and the dispute resolution system provides good buyer protection. This was my second successful order through Alibaba - the platform consistently connects me with quality suppliers for specialized electronics components.
I really liked the way Alibaba handled my purchase and how detailed it was with the delivery status.
Fast and simple the way i love doing clean business. I even received my product before expected delivery date. THANK YOU
Buying from Alibaba is reliable and very secure. They also ensure the suppliers take responsibility on the product quality and delivery time as stated
Great Item, Nicely Packaged, Works great for my customers and Fast shipping. I am very satisfied with the purchase.
Overview
The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members