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Alibaba Reviews Summary
The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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They have very good salespeople who I can easily choose from. They shipped the product very quickly and delivered it to my company. I thank them.
What truly sets this purchase apart is the customer service. The team at Oh My Mahjong went above and beyond. I had a couple of questions before ordering, and they were quick to respond with helpful and thorough answers. Once the set was shipped, they even took the extra step of letting me know when it was on its way and provided tracking information, which made the entire process feel smooth and transparent.
This is a company that clearly cares about its customers, and it's rare to see such dedication nowadays. Between the amazing product and the fantastic service, I couldn't be more satisfied.
Esperienza molto positiva, personale molto professionale, con assistenza eccezzionale
Très bonne communication avant même de passer commande, livraison dans les temps, produit satisfaisant
Plataforma atendeu todas as expectativas
Desde que he comprado para mi negocio por Alibaba nunca he tenido inconvenientes.
Excellent service provided by Cindy. Wonderful quality and beautiful colours. I highly recommend to others, and I will repurchase in the future!
Dongguan Minos has been an exceptional supplier for my water-resistant jewellery collection. Their professionalism and ease of communication make every order effortless, and they consistently exceed expectations to ensure everything runs smoothly. The quality of their pieces is outstanding, beautifully made, durable, and true to description, with a broad variety of designs. Shipping is reliably fast, and every delivery arrives well-packaged and on time. Highly recommended.
Super expérience livraison rapide super satisfait du service.Bernard
Entrega veloz, menos de 2 semanas hasta Lima, Perú. Producto cuidadosamente embalado y sellado. Proveedor 100% recomendado.
Ya se ha convertido en mi portal habitual de compras a proveedores, estoy bastante contento.
My experience with Alibaba was excellent. The platform made it easy to communicate with the supplier, place orders, and make payments securely. I appreciated the Trade Assurance protection and the clear updates about order progress. Everything arrived as described, and I felt confident throughout the process. Highly recommended for business buyers.
This isn't my first time ordering from this manufacturer. I order various epee and foil products from this manufacturer. The service is always polite and fast. I have no complaints about the product. Everything is always excellent.
My experience with Alibaba has been good. The platform offers a wide variety of products at reasonable prices. It's easy to use,. Overall, it's a convenient and reliable shopping site.
Todo a salido bien producto de calidad y funciona de maravilla en Smart TV LG QNED AI QNED8E 86 pulgadas 4K
My order arrived almost a week earlier than expected. The device worked well, and the customer service response was also fast.
Ottima esperieza, Ho ricevuto gli orologi nel tempo stabilito, venditore affidabile sono contento dell'acquisto
When I reached out to RetrievexPro, I was exhausted and hopeless. Their team immediately took over, communicated clearly, and handled my case with care. The day my funds were recovered was one of pure gratitude.
Dont sit back. Let RetrieveXprø. Cøm fix things
To anyone reading this who is considering Alibaba: please, be more careful than I was. The risk is real, and the safeguards are an illusion. The scammers on this platform are sophisticated, patient, and utterly heartless.
Alibaba's range of global suppliers exceeded my expectations. It was extremely easy to filter out suppliers who don't align with my project needs.
From the business
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members