Alibaba

I ordered stickers from a Chinese seller through Alibaba.com. The proforma invoice of $40 prepared prior to order confirmation was amended to $186 when the order was sent. In this case, I could not receive the order due to excessive customs duties. I paid for a product that did not exist. The seller did not refund me and Alibaba.com was not interested. Chinese companies are protected by alibaba.com. I think they are organized and I think this should be known.

The experience is amazing. First time ordering from Alibaba as I am trying to open my online store. And everything i legit with great quality. All the supplier keep a very good communication so far. I am very happy with the experience.

Good service rendered.
Delivery service good
The products I ordered were not bad.
The payment service is just fine
I will like to continue with your good service

First-time Alibaba purchase: Great selection, easy communication, needs improvement

Pros:

Huge variety of products - Found exactly what I needed!
Communication with sellers was smooth - Easy to ask questions and clarify details.

Cons:

Limited payment options - More options like AliPay or even crypto would be helpful.
Seller data accuracy - Some listings had incorrect pricing or minimum order quantities.

Overall:

Positive first experience, but Alibaba could improve by offering a wider range of payment methods and ensuring seller listings are accurate

Alibaba is so far the best for my business. It is always up to date. Money transfer and confirmation is done within seconds. This is great and it has given me a lot of confidence in dealing with online business. Thankyou so much for your good services

It arrived a week early. Thoroughly and securely packed. This is a great product. Not warm even after 12 hours of operation. The UV/IR cannot be switched off, which I don't like, but the product is of excellent quality. Highly recommended

Very great Products, very good Support! Everything went well, Products took to arrive at Germany about 8 Weeks, little long, but its ok.
Review of the case: https://www.youtube.com/watch?v=u1kgrsrb76g

The service and quality of products I've ordered through Alibaba has been excellent. Top notch, the orders have shipped fast, and products are exactly what I expected. I will continue to use Alibaba as it has been an easy and seamless experience! Exceeded expectations.

My title says it all,their service is unbelievable they lives up to what they advertise.
A **RELIABLE & HONEST COMPANY ** As well as Old Mountain Archery. ****
Take my word buy with confidence from them you can't be disappointed.
*****TRUST ME*****YOU CAN TRUST THEM *******
ALIBABA team as 5-stars but they deserve 10- stars,same appreciation for Old Mountain Archery.
Professionalism and STRONG WORK ETHIC.
Thanks a million times.
I did business 4 times with ALIBABA & never had a problem.
Thank you so much everyone for your wonderful work.
*****HATS OFF *****
Best regards,
A more than satisfied Canadian customer from:Quebec Canada

I was concerned about the delivery-time and quality of my product from this company.
I was also VERY WORRIED about the security of my payment. That left me hesitant.
I was PLEASANTLY SURPRISED by the efficiency and security of the Alibaba network!
Will definitely use them for product-sourcing in the future.

I have found Alibaba merchants offering nice deals, great quality while working with me to make the buying experience go smooth as possible. Shipping in 2020 has been a challenge at both ends yet we pulled it off several times. My large freight met issues that were resolve quickly with team work between seller and manufactures so that I could be happy in the end. Overall, compared to other sites used, Alibaba stays on top! Customer comes first and I like that.

Thank God I contacted the supplier before ordering the phone below: some of the features advertised on their site (e.g. See p. 2) exist only in Chinese, which, as they claimed, they neglected to mention! If this is not false advertisement, then what is it?

I have done thousands of dollars in business with them. I have never ever had a problem. Once I ordered something by accident, and was refunded that day... The products are exactly what you order nothing more or less.

Working with ALIBABA has made my life so much easier. 99.99% of the suppliers are honest and are eager to work with you in any way possible. They cut out the middle man which increases your profit margin.

I've been using this site for a while a never had any issues until a company I purchased $8,000 worth of products from, sent me my products two months late and when I received them half of the product was destroyed. I've complained to the seller and also reached out on several occasions to customer service placed a claim and neither alibaba nor the seller are attempting to fix this issue. In these hard times I now have to deal with taking legal actions to keep my business going. I hope no one goes through this.
The pictures below are small examples of what the rest really looks like.

Constant drive to build a High level of Customer confidence, highly reliable supply chain are great features of Alibaba transactions!
I ordered some vehicle spares which were precise according to the specs, part number and the images. Well done Alibaba!
Neil De Mel