Very helpful staff, very good communication so there could be no confusion with the product purchased. I required UPS shipping service to Spain which was 2 weeks time - very fast. I will certainly order more items from this seller when I require them.
As a first timer, I was so skeptical about on line business. The idea of parting with my money before the service sent quivers down my spinal cord. Thanks to My Alibaba for an excellent, professional and reliable service. They gave me a long lasting life time impression.
A trustworthy, professional and helpful company. I was glad that I chose to work with them as they kept me re-assured especially when it came to tracking shipments. The products arrived in stellar condition and beautifully packaged
Great transaction start to finish. Friendly polite and professional. Was unsure how long product would take to get to Canada given current global pandemic situation. It took three weeks. Completely acceptable. Would re order again no problem.
Beyond my expectation, I'm very happy with this wallet, which replaces one purchased decades ago and was pretty much falling apart. I like that this new one has many slots for credit cards, membership cards, insurance cards, etc, and the flip-out window for an ID card is very handy.
Slightly bulking for a front pocket after full load, it's acceptable, not a big deal.
I really like my sticker sheets. Thickness is impressive. Glossy made colours shine. I am very 100% satisfied by my experience with this company. They quickly provide answers to my many questions. Good job! Will buy again later!
We were very pleased with the quality of products and service, all at the highest level. Manager Yuan Ying has shown great patience, professionalism and responsibility. We sincerely recommend this company as a reliable partner with whom you can establish long-term cooperation
I was very skeptical about my 1st purchase as so far I'm very satisfied in how the platform manages every sample transaction I've ordered from suppliers. I was kept up to date in regards to supplier quotes, leads, order status, shipping, tracking information and delivery notification.
Everything is reliable, professional and super fine. A large selection of partners for trade orders in various areas of business from high-tech products to simple household items. Friends, work with Alibaba and you will save money and, most importantly, time for your full joy of life.
Quotation and Order inquiries were handled and closed on a timely manner.
Customer Service contact person very professional.
All queries answered prompted
Issues address immediately
Assisted and liaise with freight forwarder to ensure shipment is ready and pick up on time.
I ordered my semi trailer and pay over *******$. The seller keeps changing delivery dates. I wish I knew this before, I could just order here in us. I'll never trust Alibaba again. Now I'm trying to get my money back
Alibaba platform gives a wide range of the products and services at one place. We have been raising more than 10 quotes at the period 2016-2019 and always got the quick replies. However, besides the really professional quotations we usually receive some strange answers not related with the requests' details. But what is more important that we have never met cheaters or simply unsatisfactory results.
I appreciate it for several reasons!
1. poor work of the messenger (chat and messages) often messages are not displayed, but a notification has come! It also takes a very long time to load an hour of messages both on the phone and on the desktop computer.
2. There is no way to complain about the seller (or this option is located in a hard-to-reach place) MAKE MORE AVAILABLE "create a complaint about the seller". + to have such an opportunity in the chat of correspondence. Sellers sometimes ignore specific questions about the product, their price or quantity (I can provide evidence if necessary)
We've had a great purchasing experience, sales people are patient and try to understand the needs.
Overall,, the product worked well.
The brightness is good, showed to be compatible with the Android apps we use.
We've tested a 4 ft drop and product didn't break - continued working!
The only recommendation aside from not having USB-C, which appears the newer line of products have: the inclusion of bracket holes/dents, so we can deploy holders.
Got my sample with express shipping in less than 5 days. Emily is very professional, the quality of products are very good, best price on the market, easy to communicate, fast response, looking forward to reorder and also to buy other products from this manufacturer.
I've ordered from Alibaba on several occasions now, and bought from 2 - 3 different suppliers. While there seems to be a variety in the quality of goods (and sellers) available, if you find a reputable supplier, they are worth their weight in gold. Many of the sellers are quick to respond, have amazing communication and customer service, and will work with you to meet your deadlines or wholesale quotas. There are trade assurances in place, in case you have issues with your shipment or defective goods. I only wish I found my suppliers sooner; could've saved a lot of money for my small business. Happy that I know about them now, and highly recommend Alibaba as a safe platform for all wholesale buyers.
First time using Alibaba, and have to say, I am satisfied. Alibaba offers a plethora of manufacturers and suppliers to choose from and convenient payment options as well. I've been in touch with many businesses already in China and have received some product samples. Process has gone very smoothly. Will be returning to the platform again.
The kindness here is beyond imagination. This place kindly explains my constant curiosity. They send us lots of sample pictures and give us feedback without forgetting what happened a long time ago.If possible, I would like to visit here and buy real parts. I'm sure of the product shipment, and it handles what I want quickly.
Alibaba will not support the end buyer if you have problems with the manufacture like in their heading. They will always side with the manufacture because that's how Alibaba gets paid buy what we purchase, they would be shooting themselves in the foot doing so. So buyer beware I spent 3 months fighting because our manufacture didn't build our product correctly, provided Alibaba with all the proof and they decided in the manufactures favor because they just want their money out of the deal. So you might as well go straight to the manufacture and save thousands of dollars buying direct.
I started using Alibaba.com like everyone else, SCARED! Scared of being ripped off buying from another country but they eased all my fears even returning money with orders I needed to return. I can say I will use this site for a long time to come. Thank your everyone at Alibaba.com and the great companies working on the site.
Answer: Nothing you can do i was ripped off and alibaba wont help you i suggest that you have learnt a lesson dont trust Chinese companies more rip offs then good stories
Answer: Definitely not. I spent £1000 and never received goods and no money back
Answer: I would recomend to purchase only from people who have pay pal! And be carefull because there are a lot of sellers that just steal your money!
Answer: Do not do it!~ they are scammers. It is way to difficult to figure out who are scam sellers and who are not. And there idea of protection is a joke! Do not do it. If they are cheap there is a reason why... think about that! Dont do it!
Answer: Alibaba does not offer any protection from either scams or mistakes. Dispute resolution to them is you lose your money or pay more money and then lose it. Only pay with CC and then give alibaba 1 chance to fix then dispute with CC company and get money back. IMPORTANT in contract state that you get a full refund of any monies if their are any problems.
Answer: I would echo Hugh K's comments. Never ever rely on Alibaba whether the supplier is trusted or gold whatever. Insist on paying via PayPal. Ask seller to send you PayPal invoice and before making payment, call and confirm with PayPal if you are protected by PayPal in case seller doesn't deliver as promised. Personally, I stay away from purchasing via Alibaba. Try Dhgate.com. I'm doing all my business from this site
Answer: Hi Bud, this is Echo from Alibaba Customer Service. I checked the name you provided and this supplier came up: http://vuidding.en.alibaba.com/. If this is the supplier you are referring to, please click the following link to get live chat service from our service consultants: http://service.alibaba.com/buyer/contact_us.htm. They will check out the reputation of this supplier for you and provide you with some safe trading tips. Have a nice day!
Answer: If reading the reviews does not answer your question then nothing I say will have any effect at all on what you think. If you have read these reviews and you buy from this website then you must want to lose all your money, therefore it would be a better idea to give it to a worthwhile charity
Answer: This is what they tell you but in fact it doesn't happen. Alibaba only look after their traders. The traders buy gold supplier stars like we buy lollipops. Gold star supplier means nothing. Ghangzou Mega Beauty firstly showed 3 stars, the following week 4 stars, following week 5 stars and the next week 6 stars. I complained to Alibaba who don't care as long as they get the money. Now DHGate do not release the payment until you receive your goods. Buy from DHGate to ensure you are not scammed.
Answer: Theres a lot of corruption with the vendors on Aliababa... its russian roulette
Alibaba has a rating of 4.3 stars from 13,094 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance and customer service. Alibaba ranks 1st among Sourcing sites.