Developed in part with a grant from
the National Science Foundation
Customer choice award

Best Online Designer Clothing Stores

How awards are chosen
Award winners are chosen using a ranking algorithm that assesses each business on the number, quality and recency of customer reviews, and takes into account the business's overall star ratings, page visits, customer response rates and timeliness, and number of comments and questions submitted by the Sitejabber community in the past year.

The annual Sitejabber Customer Choice Awards were created to honor outstanding businesses that provide exceptional products or services to their customers. Each year, over 70,000 businesses with reviews from over 100 million consumers are considered, and Customer Choice Awards are earned by less than 1% of them.



“Love macys”

love their free returns!! don't have a Macy's store near me, so this gives me the freedom to order risk free. always happy with purchases or i print free return label and send back for...

“Got it! - kudos to earl in nordstroms chicago mens dept for an above and beyond service experience”

Got to Chicago without my baggage (delayed by airline) and went to Nordstroms in Chicago to restock basics. Met Earl in Men's department, who was welcoming and service oriented in a...

“5 star 5 diamond service”

I can't say enough...I had an issue with a perfume I purchased, it was from the Creed collection. The perfume was expensive and although it smells good on my friend, it smelled awful on...


“I am obsessed with j.crew”

I am obsessed with J.Crew. Their retail experience is top notch, and I love how you can order items (for free shipping) online while you're in the store. Their site is easy to navigate...


“Always willing to "right" a "wrong"”

Gilt's customer service is always impeccable - anytime I reach out regarding an issue, I receive a quick response and even quicker solution. I appreciate this type of service which is...

“Great returns”

I lost my receipt and they still took my dress back and even gave me a refund instead of store credit. Not many stores would still do this. Good thing the girl recognized me too.

““best holiday windows””

Bergdorf is the style center of the city, and they have the best holiday windows. The 2015 windows might just be the best I have seen in the last 20 years - they're absolutely gorgeous!

“If you want something special, and you want it to be...”

If you want something special, and you want it to be high end, high quality this is the store at a fraction of the cost Love this store for gifts for graduations and anniversaries.

“The best upscale dept. store!!!”

Nordstrom is the champion of "Customer Service"!!! Their customer service is outstanding, impeccable to a falt!!! I can't say enough about the crew at Nordstrom, I give my highest regards...

“Because you stayed out of politics”

Excellent customer service, quality products!!!. Love to buy either in the store or online!!. Fast delivery!!. Great store overall. Don't disappoint us about politics other wise I buy...