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Customer choice award

Best Car Rental Sites

How awards are chosen
Award winners are chosen using a ranking algorithm that assesses each business on the number, quality and recency of customer reviews, and takes into account the business's overall star ratings, page visits, customer response rates and timeliness, and number of comments and questions submitted by the Sitejabber community in the past year.

The annual Sitejabber Customer Choice Awards were created to honor outstanding businesses that provide exceptional products or services to their customers. Each year, over 70,000 businesses with reviews from over 100 million consumers are considered, and Customer Choice Awards are earned by less than 1% of them.

“Best customer service”

Although Amex is a not-so-efficient travel website, I loved their customer service. I had booked a room by them while traveling to Orlando, but then considered canceling it listening to...

“Easy to use”

I like Expedia, I feel like their site is easy to use and they have good offers. I've never had any issues with Expedia so Ive never had to contact customer service, which I guess could...


“Improved travel site for cheap airfare/vacation/car...”

Improved travel site for cheap airfare/vacation/car rental/cruise deals - Started by the founders of Expedia, Orbitz, and Travelocity a few years ago, the ever-evolving Kayak is still the...


“Bonus points”

The Orbitz treats its frequent flyers with special consideration. Their bonus points at time gives you a full ticket too. That's why I prefer traveling with Orbitz.

“I have used them 4 times, never had an issue”

I have used them 4 times, never had an issue. So far so good. The prices seem reasonable. last weekend i got a room in St Louis for a concert, 95$ and it was a wonderful room at the...


“Excellent car rental agency”

I used this company in the tropics hands down best selection of cars. Tip...use a credit card with auto insurance and decline their paid insurance. Saves money..

“Two good experiences in a month”

I have used Hertz twice in the last month and been impressed both times. I used their kiosk to rent both times and I went through the line way faster than everyone else that went to a...

“Can't thank enough because our vacation in march, 2014...”

Can't thank enough because our vacation in March, 2014 was just perfect. Thanks for a great modern car and excellent hotel (BTW, it was recommended by support team)!


“Among the better prices on rentals”

I've used a wide range of mainstream car rentals, and find that Dollar most of the time has the best pricing. In places like Las Vegas the wait line can take a long time; fortunately I...

“Saved alot of money”

We are going to WDW. Prices for car rentals have been so high. I signed up for autoslash and this morning they emailed me. I got a full size for a full week for $207. I am also able...