Developed in part with a grant from
the National Science Foundation
Customer choice award

Best Car Rental Sites

How awards are chosen
Award winners are chosen using a ranking algorithm that assesses each business on the number, quality and recency of customer reviews, and takes into account the business's overall star ratings, page visits, customer response rates and timeliness, and number of comments and questions submitted by the Sitejabber community in the past year.

The annual Sitejabber Customer Choice Awards were created to honor outstanding businesses that provide exceptional products or services to their customers. Each year, over 70,000 businesses with reviews from over 100 million consumers are considered, and Customer Choice Awards are earned by less than 1% of them.

“Expedia/philippines customer services”

I have just changed seats on UA international flights, assisted by a superb Expedia customer service agent name Efrel, in Manilla, Philippines. I am an internet-challenged senior....
2

Kayak

“I never heard of this site until i saw it here on sitejabber”

I never heard of this site until I saw it here on sitejabber. I used it to book a vegas trip and it was much better than searching on expedia or other travel sites as it figured out the...
3

Orbitz

“Very cheap prices love it”

I usually purchase my airplane tickets and hotel booking through Orbitz and I find it very cheap I love it. I tried through other websites and I find this one even cheaper. Haven't had a...

“Amazing!”

My fiancé and I have annual passes to Universal Studios, Florida. We live decently close, about a five hour drive on a straight stretch with stops, so we go pretty often. For a while we...

“Monte carlo”

Amoma performed as promised. However, resort fee then charged by hotel in my opinion was excessive. Also charging registered guests a daily parking fee is ridiculous.
6

Avis

“Excellent”

I've only had excellent experiences when I've rented cars from Avis while on vacation and when I went to Conventions. Even got a couple of nice upgrades at no additional cost.

“Big problem, no problem”

Ideally you never have a problem with a rental car (or your own car, for that matter). My wife and I picked up our Hertz rental and drove off, only to discover it had a low-going-flat...

“Excellent customer care”

I am extremely happy for the personalized kind of customer care I received from your agent, Mr. Jude. For that good service, I assure you to keep on using your office to get tickets in...
9

Dollar

“Among the better prices on rentals”

I've used a wide range of mainstream car rentals, and find that Dollar most of the time has the best pricing. In places like Las Vegas the wait line can take a long time; fortunately I...

“Best customer service”

Although Amex is a not-so-efficient travel website, I loved their customer service. I had booked a room by them while traveling to Orlando, but then considered canceling it listening to...