The same day I submitted my review I received my refund. I appreciate the quick customer service this time so I am updating this to a 5 star. I don't think it is right for them to make me wait 20 days to issue a refund, but at least they took ownership of their mistake, and not lot of companies will do that. I will be a repeat customer.
“Mostly worked, but they will try to refund in DISHONEST ways”
So I purchased maybe 5 gift cards, they all worked as usual. One card I purchased did not work. So I filled a claim for a refund. I filled my claim on 8/12/2020, which was approved on 8/15/20. But they waited 20 DAYS to issue my refund. I kept asking them where is my refund, and they said some bullshin answer about technical issues. This whole time BTC value kept going up and up over that 20 days. Bitcoin value was above $11k for the entire 20 days. On the 21st day there was a sudden drop where bitocoin dropped to less than $10k and that was when they issue my refund. What that means is I paid them $80 via bitcoin for a $100 gift card, and when they refunded me on the 21st day that was worth $74. Clearly they WAITED to see if they can save money before refunding me. DISHONEST company.