Ordered an iphone case that processed for 21+ days. Never received it so contacted paypal about the fraudulent company. Don't buy from them, save yourself the hassle and pay a bit more for quality items.
I ordered Android 2.2 on November 5th and canceled it before shipping. Took some doing, calls etc. They charged me a 25% cancellation fee. Problem is that they said I paid $99 but in truth my Credit card shows a charge of $116.99. Hard to get their attention and they refuse to consider that they are wrong. I am resorting to stopping charges on my CC now. May end up in small claims court. Stay tuned
They sent me a non working computer, charged me a 25% restocking fee. It cost me twelve bucks to mail back. I lost about forty dollars and for my money I got nothing but grief. These folks are crooks. No doubt about it. Oh, and when I stopped payment on my Chase card they said sorry, we can't interfere with any policy of the seller, (the restocking fee) so Chase let it all go down. Don't buy ANYTHING from eglobalwireless, you will be sorry.
I ordered 3 mini netbooks for christmas. Two of them worked but one didnt I contacted them for a refund and they kept asking me for information that hey didnt provide like a tracking number. After emailing them on eight different occasions I got a very rude email today stating "Listen for one your refund was made so f you need to get your money from your credit card". I had my bank search for the refund and they found it but in all the emails they sent me they never said the refund had been done they just kept telling me it was being processed. I requested three time the name and contact information of there president and they would not give me any information. There is nowhere on there website that you can file a complaint. So I have turned to you for help
This is the worst company in the world... I have never encountered anything like them... they actually took my money and never sent the item and then told me they would not refund me for money they stole out of my account... they have no customer service and never returned my calls...
Bought 2 netbooks for Christmas and neither would connect wireless to the internet. Company did not respond to emails or phone calls. Finally put the item in dispute but I lost the dispute with the CC because I forgot to get a "3rd party" to verify the units were bad. The CC company finally got the the company on the phone with me and they wanted me to send the units back with another $80 to fix the units (that didn't work in the first place!) Go figure! I finally took the units today to a computer store where the tech finally determine that the units did not have a built in wireless adapter as stated! If this company had any class they would try to make it right but as you can see from the other reviews, they don't. Stay away!
Pros: None- good price, but junk netbook. I bought this netbook and had to send it back.
Cons: SLOW, wifi poor. Horrible quality. Has imprint on screen that is distracting.
Instructions included are not very helpful.
Bottomline: Do not purchase. Pay the extra hundred bucks in the store for a functional netbook. YOU GET WHAT YOU PAY FOR!
I should have done more research on these guys for sure! I am finding this site's ad reviews after having been ripped off by the same people but they are going by a new business name eGlobalEletronics.com! The company logo is the same... the pone number is the same... and yes the bogus offers and unresponsive customer service is the same. We ordered 6 netbooks at Thanksgiving and have yet to hear a word. The credit card showed an instant transaction! Thank goodness we have fraud protection for my stupid mistake!
STAY AWAY FROM anything that says eGlobal! Look at the years this company has been ripping people off... shouldn't they have been stopped by now?
I don't make a habit of cussing. These scum after sending us a netbook that got so hot you could fry eggs on it have the adacity to ask for a 25% restocking fee if we return it. From what I have read, they don't even send refunds. I plan to get the FBI fraud unit etc; after them
I ordered a camera from here at 6am on Tuesday morning. I was given a tracking number and it was dispatched from Hong Kong about 2 hours later. I signed for it this morning (Thursday) at 10am. I couldn't have got it faster if I'd have ordered from the UK. I paid £218 for something I couldn't have got for £240 elsewhere (although top price would have been + £150). I'm impressed up to now, everything seems to be working ok (will come back on here if it packs up!). I can HONESTLY say I've had a better (certainly faster) experience than buying from over here.
The product I purchased was not what they described. They charge 25% for you to return something as a "restocking fee to cover shipping and marketing cost". Warranty is non refundable.
I would NEVER get anything from them again. Telling all my friends...
The worst company I've ever dealt with. Like so many others, the item came used, with a defective incorrect charger. Reaching them was next to impossible. I had to pay to return it and then they credited me 30% less than I paid. Avoid these guys with all cost.
I am in the same boat as everyone else. I feel so stupid for falling for something like this. Ordered 2 7 inch mini on 12-12-10 for my kids got 2-3 bussines day shipping and it didn't come in until 12-27-10. Called and tried to talk to someone online and didn't get anywhere. The computer is a piece of sh*t! Please help me find a way of getting my money back. Do all banks have a fraud hotline and will they still help me since I opened it. If I send it back they will charge me 25% and I loose the money I put on the warranty. I just wanted something nice to give my kids for christmas and feel on this stupid scam.
They advertise one thing and you get another. I purchased what was a sylvannia 7" netbook and it came as a generic. It was in a box that was obviously opened and reopened several times, not to metion it did not work properly. When I returned the item they tagged me with a restocking fee as well as a shipping fee. I not only paid to have it shipped in the first place I also paid to send it back, so where do they get off charging me for something I paid for not once but twice.
I have submitted complaints with IC3 (internet crime/fraud) and the Better Business Bureau in Florida. Really unfortunate at this time of year that someone or a company would attempt to defraud the public on such a scale. I have asked my credit card company (Amex) to issue me a refund (fraud protection insurance) and to cease processing any transactions with this merchant. Really disappointed - the fullest extent of the law should be extended to these criminals.
I ordered December 1, and it is not Dec 13 and the 7 in notebook I ordered is not shipped yet. No answer on their 800 number and no reply to emails I have sent. I am feeling worried now as it is a present for my daughter, how I wish I would have seen these reviews earlier. I wonder if everyone on here could collectively file a class action suit. Something should be done about this. It is stealing.
Deceptive description of product. Bought Plantronics 975, thought I was buying Through amazon.com but the link seemed to have been hijacked Product not described as BULK PACKAGING but that's how it comes. It was also defective. Eglobal advised me to return it but neglected to mention 25% restocking fees. Don't be deceived by low price. This is not an honest company
If you go to any whois and look up the domain name and it is a private domain, like Domains by Proxy, where the owners hide their address and phone number, you are asking for trouble. If they have a 25% restocking fee, run as fast as you can to somewhere else. Always check reviews and beware of fake reviews the websites place for themselves.
Do not under any circumstance buy from this so called company. If you find a positive review you can be sure they wrote it. Nolthing but trouble since I ordered the first of December.
Ordered an Aliph Jawbone bluetooth earpiece. Advertised as new. They sent it in a plastic bag, taped shut! Was used or refurbished, but not advertised as such. Jawbones come in plastic boxes. They never admitted to being so unethical and then expected me to pay for the return shipping, even though I never would have purchased it had I known it was used! They wrote, "return shipping is the buyers' responsibility," but it is the dot com's responsibility to be ethical and not trick customers into purchasing used items by pretending items are new and nowhere (on website, item name, in item description, in email receipt) writing that the item was previously owned.
Answer: I am interested in a class action suit as well! As Melissa expressed in her comment I also ordered a pink and a green 7" netbook for my two daughters for Christmas and altho they did arrive on Chirstmas Eve a month after I ordered and paid express 2-3 day delivery, I scrambled to find alternate gifts from Santa. I did not give the netbooks to my girls knowing they more than likely would not work. They are complete junk. They were used, the writing on the keys are worn off. To see the disappointment on my daughters face Chirstmas day when she thought santa did not visit durning the night will stick with me for years. I have filed a fraud case with my bank and they have instructed me to mail the netbooks back.
eGobalElectronics.com has a rating of 1.3 stars from 110 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eGobalElectronics.com most frequently mention customer service, credit card and live chat. eGobalElectronics.com ranks 182nd among Computer sites.