XIDAX has a rating of 4.5 stars from 159 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with XIDAX most frequently mention customer service, tech support and top notch. XIDAX ranks 4th among Computer sites.
I have been having an issue with my PC crashing while playing games. But then Aspen tapped in and worked his magic and now I have no issue. He was super nice and understood the gamer perspective! *******/10
Aspen has been helping me over the past few days helping me diagnose and prep my pc for repairs. He gave straightforward and concise instructions and very helpful and professional. I do have to note that getting support through emails and calling was slow and difficult. I'm glad the chat feature on the website was able to put me in contact with aspen to assist me because he saw the process through.
Aspen was very helpful and went beyond what he should to give me all the options available to me great representative
I needed a PC check up. My Xidax system was purchased in 2018 and still runs strong to this day. Every year I have someone on the tech side remote in and check things out for me. Very satisfied with Xidax, and also Aspens help for this yearly checkup.
Aspen and Joel were extremely helpful during my diagnoses of my pc, unfortunately it could not be locally restored. The expedited my shipping, provided in-depth instructions which made the whole process awesome. I love my Xidax PC.
Aspen was a pleasure to work with, he fixed my issue and made sure it was fixed and updated everything to make sure i was good he is the best thank you Xidax
Aspen is an absolute rock star!
I was at my wits end and he worked with me literally all day until my pc was fixed and running great!
Thought my pc bricked itself And thought I lost everything. Aspen got my pc working again and was able to save everything on it. Thanks G.
My desktop was on the brink of death and Aspen saved my pc! Hours and hours of work days on end. He did a beyond amazing job and I'll forever be thankful Q~Q 💜
Aspen took the time to go over all possible issues, which saved me having to send the PC in for trouble shooting. He made sure to explain different possible causes along the way which deepened my understanding of computers and their components.
I've been having issues with Space Marine 2 and some other games that have been crashing and Aspen having spent 4 1/2 hours trying to isolate the issue managed to find the issue and now my pc runs really well.
Overall great experience, the technician helped me out with what I needed and was polite.
Aspen is amazing. She got my PC running right and we went through quite a few troubleshooting routes, but she prevailed! Aspen restored my faith in Xidax. Thank you!
Outside of some issues with the purchase initially, which were actually my own fault and the guys over at Xidax were incredibly helpful in helping sort those out. The PC is running great, set up was super easy, and it runs all the games I play at if not the highest settings than damn near. But that's probably more on me not being a PC literate as I could be not knowing how to min/max settings, so all and all great company, great PCs would definitely recommend.
Aspen was very helpful, helping me with a long time with updating drivers and fixing a broken camera!
This computer is amazing. I am using this computer for a couple months now and I don't have any issue with this. Games is running very well, good graphics, tower, vents and everything, professional work with computers and system.
Payment method is also fair, worth it purchase.
I had a great experience with Aspen in Tech Support. They solved my power issues within 10 minutes and was very responsive!
I have bought 3 gaming laptops and 2 desktop computers from XIDAX over the past 5 years. XIDAX has always been responsive, easy to work with and with excellent craftsmanship. Special thanks to Shane for all his awesome work and taking his time to answer my questions.
Aspen in Tech Support was very helpful getting a few things i needed help with figured out.
Answer: Legit company with an awesome warranty on custom pc you build through them.