Bought 2 netbooks for Christmas and neither would connect wireless to the internet. Company did not respond to emails or phone calls. Finally put the item in dispute but I lost the dispute with the CC because I forgot to get a "3rd party" to verify the units were bad. The CC company finally got the the company on the phone with me and they wanted me to send the units back with another $80 to fix the units (that didn't work in the first place!) Go figure! I finally took the units today to a computer store where the tech finally determine that the units did not have a built in wireless adapter as stated! If this company had any class they would try to make it right but as you can see from the other reviews, they don't. Stay away!