Its horrible. They lied, all there information on there is lies. I am a computer tech and I referred my dad here seeing the deal on the netbooks. I was convinced they were real. They claim 5 star customer service, live chat and tracking numbers. So My dad purchased 2 netbooks, the money got taken out right away. Needless to say, a few days prior to Christmas and bam, no netbooks. So going back to the site, it claimed his email was never registered. Upon calling the number, it just kept you on hold till finally it went silent. I have sent this information to my local news casters, and to the BBB, surprisingly there were no other complaints on there. PEOPLE, send complaints to the BBB. This company must be stopped. They are using a private domain and are scamming people left and right. There website comes up once you enter netbooks in the google search. This isn't right of them to get away with this!
Well I am in the same boat today. I ordered the 7" mini netbook on 12/14/10. As of today, it has not shipped. I paid for the warranty and the 5 dollar shipping. I wish I would have done my homework. I will, however take everyone's advice and call my bank to get a refund. Now I am on the prowl for another netbook.
Thank you all for the advice. Wish me luck!
Not much i placed an order for a netbook they took my money but i have never receive my product. There's no way to contact them, because they won't answer. So if you want a netbook or other electronic i suggest pay more to someone else that is reliable because this company sucks ii recomend not to deal with this place
I placed an order for a pink laptop for my daughter on Thanksgiving and was charged on 11/26. I received an e-mail about purchasing the warranty and replied and did, but never received a reply or confirmation. It is 12/11 and I have yet to receive my laptop for my daughter for Christmas. I am quite disappointed, esp. After reading these reviews. I called the company, sent an e-mail and tried the online chat... none of which were successful. I called my bank and placed a complaint. They had me place a report and started an investigation tonight. My bank is also going to reimburse me my money. I have never run into this type of issue when ordering online! I am not very happy with this siuation.
I'm here to join up with everyone else.
I bought an open box 7" netbook for $79.99. Forget the company's best price guarantee, you can get the same garbage brand new for the same price at www.chinabuye.com. I bought the extended warranty for $14.99. I bought the faster shipping for $2.90. Two days later, Sam, called me with a package deal for $40, what he did not say was that phone sales and package deals are not refundable.
Of course the netbook did not work. I returned it along with everything I received in the package deal.
They took out their 25% restocking/reselling fee, they kept the $14.99 for the extended warranty, they kept the $40 for the "package deal".
I contacted the BBB, the company responded by lowering the restocking fee to 10%. Should I throw a party now? NOT! They kept all the rest of the money.
I contacted the internet crime unit, my state attorney general, the consumer protection agency (which has a open case against this company), my credit card company, MSNBC, and the federal trade commission.
Ordered mini laptop would not charge, sent back at my expense. Replacement would not get a wirelss signal unless 20 feet from router. Sent back again at my expense. They charged me $25 restock and refused to refund my $14 warranty. If this is not fraud, what is?
I also have ordered a 7" Netbook. Ordered on 12/4 added 2 yr warranty and shipping in 3-5 days. Still has not been shipped. Have tried numerous times to contact by phone, live chat and email. But nothing. This is totally rediculous. I have passed up several other Netbook deals waiting on this offer. I fell for the reviews on there website. BOGUS, probably posted by there own employees. I feel that if they are so busy they should give some deserving Americans jobs and extend there hours over the holidays. I sure wish I would've known about this (Sitejabber) before I bought. I guarantee they (eglobalwireless) would not have gotten my business. I will be contacting my bank tomorrow and filing against this company for being fraudulent.
I'm sorry I didn't see this site before I sent in my cash for a Christmas present. I did look at reviews, but I think they must have been posted by eglobalwireless employees! They actually went on and on about how great the netbook was. First, it almost didn't make it in time for Christmas - even though I ordered it the Monday after Thanksgiving. Then, it gets here, and it is a total piece of junk. NEVER worked right. I had also paid $10 for the extended warranty, so I sent it back. They sent me another. It also didn't work. I sent it again (mind you, all this shipping at my own expense), and they promised they would "hand test" the next one before sending out. Well, so much for that. It didn't work either, so over $20 later in shipping costs, lots of time, and lots of aggravation, they return 74.99 of my 109 fee. I am convinced they are buying crap for $10 each from China, and where they are making their REAL money is from the 25-30% they hold from you after you repeatedly try to get a quality product from them and finally give up. And then of course there are those who will just toss it and say "screw it." We have no idea how many of those folks are out there. My loss is your gain. Read this carefully and THINK AGAIN. I sure wish I had! D. Psihountas, St. Louis, MO
Yanki Hofstatter 7523 Silver View Court, Boca Raton, Florida ******* is the owner of this fraudulent business for everyone here who has been ripped off.
Start a class action suit against this scumbag. I spent 2 hours searching the net for this scum and finally found him. Anyone from Florida here?
BE CAREFUL!
These people will charge your credit card as soon as you place the order, not when the product ships.
They will try to hustle you into buying warranty coverage. You can pay for priority processing but probably not get it.
They make a science of getting as much of your money as they can.
BE CAREFUL!
This website is bullcrap. Placed an order for a netbook. Five days later i contacted the company to see if it had been been shipped I then received a letter stating that when the item is shipped i will be notified. Not that could be when ever one week went passed i received nothing but that took my money. Thanks to my bank they refunded it back to me and they are now filing a complaint against the company and as you can see it has bee two weeks and i have still not recieved the item.
Buyer Beware! I ordered the mini notebook on 12/6/2010. Today is the 20th and I still don't have it. They have a facebook page and I put a link to this site on their facebook page. I hope it alerts people.
This is a scam. Ordered 2- 7" notebooks for gtwo of our grandsons Xmas gifts and have yet to get anything. They took $235.38 out of our account and have not been able to get ahold of them. I will not stop until I get my money back!
Like others I ordered 2 7in notebooks for my kids for Christmas. I payed for the 3-5 day shipping and shouldve received it last week but nothing has shipped. They don't answer their phone or emails and no one is on their "live" chat. I feel so used right now and now my kids have no netbook. I am praying my bank will give me my money back. If anyone wants to do a class action lawsuit please email me at *******@yahoo.com
I ordered the 7" mini notebooks, 3 of them for my kids for Christmas. Paid for priority processing and shipping on Dec 19th. They were not processed until Dec 22, shipped Dec 23rd, and therefore didn't arrive until Dec 27th. Ruined Christmas for my children as they didn't have the laptops I had promised. Once received, two of the laptops won't stay charged! We also can not access the internet. Terrible. I feel so stupid! I am going to pursue this to the fullest extent of the law. What a SCAM!
This company is a scam. No one ever answers the 800 number or live chat because the guy "Jay" is running this scam out of his house. Google map the address, its a house 7523 Silver Woods Ct Boca Raton Florida *******. His real name is Yanki Hofstetter and his wife is Robyn. I had to do a lot of digging to find this out but when I called his cell phone *******442 and let him know I had his personal info and would be giving it to all his unsatisfied customers, I got my money back. Its a shame it had to come to that, but it worked.
I purchased a netbook for $99. They overcharged me the total on the website when i purchased it said 110 and some change. I looked at my bank statement and they charged me 120. And some change. I purchased it on Cyber Monday. Now i look at the website to see the status just to find out it has yet to be shipped out. I call and email only to get no response. I Do the live chat only to not be connected. I'm still waiting for a rep. This is a SCAM. I wish i would have read the reviews before i made a purchase. And i can garauntee that a lawyer will be involved if this isn't resolved.
I ordered a Wii balancing board on December 2, and it was suppose to arrive within 6 business days, but I am still waiting. I have tried to contact them and they never respond to my emails. I filed a complaint with eBay and have wait until the 27th of December to get my money back. This was suppose to have been a Christmas present, now I have to wait to get my refund and can't get another one until then.
They are thiefs. Dnt ever buy anything from. I ordered a laptop and they charged me right away not knowing they didnt even have the laptop I requested. The customer service is very $#*!ty. But I am not going to let them get away with that.
I purchase a red netbook laptop from them they send me a black that cost 99.00$ the red cost 129.00$ i tryed to call the eglobalwireless lots of time the voice recorder pick up and say this mail box is full call back
Answer: I am interested in a class action suit as well! As Melissa expressed in her comment I also ordered a pink and a green 7" netbook for my two daughters for Christmas and altho they did arrive on Chirstmas Eve a month after I ordered and paid express 2-3 day delivery, I scrambled to find alternate gifts from Santa. I did not give the netbooks to my girls knowing they more than likely would not work. They are complete junk. They were used, the writing on the keys are worn off. To see the disappointment on my daughters face Chirstmas day when she thought santa did not visit durning the night will stick with me for years. I have filed a fraud case with my bank and they have instructed me to mail the netbooks back.
eGobalElectronics.com has a rating of 1.3 stars from 110 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eGobalElectronics.com most frequently mention customer service, credit card and live chat. eGobalElectronics.com ranks 182nd among Computer sites.