• eGobalElectronics.com

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

eGobalElectronics.com has a rating of 1.25 stars from 110 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about eGobalElectronics.com most frequently mention customer service, credit card, and live chat problems. eGobalElectronics.com ranks 92nd among Computer sites.

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Also all the complaints are the same about rude customer service and not returning emails or phone calls.
  • Expect your order within the next couple of days Layla Barnett: Can you go ahead and cancel that order and refund 100%?
How would you rate eGobalElectronics.com?
Top Positive Review

“I ordered a camera from here at 6am on Tuesday morning”

Jane L.
8/8/13

I ordered a camera from here at 6am on Tuesday morning. I was given a tracking number and it was dispatched from Hong Kong about 2 hours later. I signed for it this morning (Thursday) at 10am. I couldn't have got it faster if I'd have ordered from the UK. I paid £218 for something I couldn't have got for £240 elsewhere (although top price would have been + £150). I'm impressed up to now, everything seems to be working ok (will come back on here if it packs up!). I can HONESTLY say I've had a better (certainly faster) experience than buying from over here.

Top Critical Review

“I ordered Android 2.2 on November 5th and canceled...”

Rich J.
1/5/12

I ordered Android 2.2 on November 5th and canceled it before shipping. Took some doing, calls etc. They charged me a 25% cancellation fee. Problem is that they said I paid $99 but in truth my Credit card shows a charge of $116.99. Hard to get their attention and they refuse to consider that they are wrong. I am resorting to stopping charges on my CC now. May end up in small claims court. Stay tuned

Reviews (110)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (16) layla barnett (1)
Thumbnail of user richj1
1 review
1 helpful vote
January 5th, 2012

I ordered Android 2.2 on November 5th and canceled it before shipping. Took some doing, calls etc. They charged me a 25% cancellation fee. Problem is that they said I paid $99 but in truth my Credit card shows a charge of $116.99. Hard to get their attention and they refuse to consider that they are wrong. I am resorting to stopping charges on my CC now. May end up in small claims court. Stay tuned

Thumbnail of user greggb1
1 review
1 helpful vote
March 5th, 2011

They sent me a non working computer, charged me a 25% restocking fee. It cost me twelve bucks to mail back. I lost about forty dollars and for my money I got nothing but grief. These folks are crooks. No doubt about it. Oh, and when I stopped payment on my Chase card they said sorry, we can't interfere with any policy of the seller, (the restocking fee) so Chase let it all go down. Don't buy ANYTHING from eglobalwireless, you will be sorry.

Thumbnail of user edr2
1 review
1 helpful vote
January 11th, 2011

Why can't I give these morons NO stars. Giving them 1 star wants to make me puke.

ANYONE who wants to avoid misery and aggravation will stay away from this site.

Yes I too am a disgruntled Mini Laptop purchaser. This has SCAM written all over it.

Has anyone notice how many open box items he is selling NOW. LMFAO. I hope the people in china he bought these from comes after him for lack of payment to them. This has the making of a great ending when this moron ends up in jail.

Thumbnail of user dejanp3
1 review
0 helpful votes
January 9th, 2016
Thumbnail of user shanem3
1 review
0 helpful votes
December 14th, 2010

I have submitted complaints with IC3 (internet crime/fraud) and the Better Business Bureau in Florida. Really unfortunate at this time of year that someone or a company would attempt to defraud the public on such a scale. I have asked my credit card company (Amex) to issue me a refund (fraud protection insurance) and to cease processing any transactions with this merchant. Really disappointed - the fullest extent of the law should be extended to these criminals.

Thumbnail of user dianej1
1 review
0 helpful votes
January 19th, 2011

Absolutely inconsolably the most heinous experience of my entire life. To any future electronics users PLEASE abstain from making the same dejected error as so many others. The mini notebooks purchased through their incorrigible company would not access the internet and the chargers began to burn after having only been plugged in for five minutes. The company refuses to provide any sort of refund and the costumer service is a complete and total bamboozlement. Do not waste your time, money, or enterprise.

Thumbnail of user robind3
1 review
1 helpful vote
December 13th, 2010

I ordered December 1, and it is not Dec 13 and the 7 in notebook I ordered is not shipped yet. No answer on their 800 number and no reply to emails I have sent. I am feeling worried now as it is a present for my daughter, how I wish I would have seen these reviews earlier. I wonder if everyone on here could collectively file a class action suit. Something should be done about this. It is stealing.

Thumbnail of user leahh1
1 review
0 helpful votes
December 31st, 2010

I ordered two 7" netbooks for our girls for Christmas on the Monday before. They arrived on Christmas Eve just in time. We did have an issue with one of the adapters, however a replacement is due to arrive today. My experience with Erik and eGlobalWireless was not bad. We have been able to access the internet on both, although they are a little slow as they did mention on their website. I got what I expected. Apparently, this company was in a bit deep but I they met the challenge of this last minute shopper.

Thumbnail of user genes3
1 review
1 helpful vote
February 2nd, 2011

The product I purchased was not what they described. They charge 25% for you to return something as a "restocking fee to cover shipping and marketing cost". Warranty is non refundable.
I would NEVER get anything from them again. Telling all my friends...

Thumbnail of user burutio
1 review
0 helpful votes
August 18th, 2010

Deceptive description of product. Bought Plantronics 975, thought I was buying Through amazon.com but the link seemed to have been hijacked Product not described as BULK PACKAGING but that's how it comes. It was also defective. Eglobal advised me to return it but neglected to mention 25% restocking fees. Don't be deceived by low price. This is not an honest company

Thumbnail of user stacyp
1 review
1 helpful vote
January 7th, 2011

I like a lot of u purchased the 7" mini netbook. When i finally got them the boxes were all banged up and laptops wouldnt connect to internet. They were a piece of junk. Then they try to charge a 25% restock. I don't think so. We went through paypal and ended up getting full refund. Don't let this company win. They r scammers. What goes around will come around

Thumbnail of user danielw4
1 review
2 helpful votes
June 9th, 2010

This site offers a 7" Mini Netbook WIFI Windows 2 GB computer for $99.99 (black) or $129.99 in various colors. I called to ask more details about the product in that the manufacture is "Generic". The response I got was, at best, unusual. The man I spoke with said they have no brand name -- they are made in China. He further said they have 3,000 in stock and that it is an enticement to get people to their site since they don't normally sell computers. I read their refund policy, a 25% restock fee! Due to your previous customer comments and my personal experience, I will deal with a more reputable computer company.

Thumbnail of user teresam10
1 review
1 helpful vote
May 26th, 2012

This is the worst company in the world... I have never encountered anything like them... they actually took my money and never sent the item and then told me they would not refund me for money they stole out of my account... they have no customer service and never returned my calls...

Thumbnail of user michellem8
1 review
1 helpful vote
January 3rd, 2011

I ordered the 7" mini notebooks, 3 of them for my kids for Christmas. Paid for priority processing and shipping on Dec 19th. They were not processed until Dec 22, shipped Dec 23rd, and therefore didn't arrive until Dec 27th. Ruined Christmas for my children as they didn't have the laptops I had promised. Once received, two of the laptops won't stay charged! We also can not access the internet. Terrible. I feel so stupid! I am going to pursue this to the fullest extent of the law. What a SCAM!

Thumbnail of user catiet
1 review
0 helpful votes
November 8th, 2011

Ordered an iphone case that processed for 21+ days. Never received it so contacted paypal about the fraudulent company. Don't buy from them, save yourself the hassle and pay a bit more for quality items.

Thumbnail of user jennm1
1 review
1 helpful vote
December 28th, 2010

Got the famous 99 dollar " new" netbook. The screen moved on it like it was too small for comp. When you push a key it displays a diff letter than you push... won't. Let you com some website cause the browser is out dated but won't. Let you update it either. I bought this as a xmas gift for my 11 yr old son. The owner and anyone employed by this company should be ashamed of themselves. I'm contacting Bbb. This is absolute bull.

Thumbnail of user pl25
1 review
1 helpful vote
July 19th, 2011

Do not under any circumstance buy from this so called company. If you find a positive review you can be sure they wrote it. Nolthing but trouble since I ordered the first of December.

Thumbnail of user janel42
1 review
1 helpful vote
August 8th, 2013

I ordered a camera from here at 6am on Tuesday morning. I was given a tracking number and it was dispatched from Hong Kong about 2 hours later. I signed for it this morning (Thursday) at 10am. I couldn't have got it faster if I'd have ordered from the UK. I paid £218 for something I couldn't have got for £240 elsewhere (although top price would have been + £150). I'm impressed up to now, everything seems to be working ok (will come back on here if it packs up!). I can HONESTLY say I've had a better (certainly faster) experience than buying from over here.

Thumbnail of user jessicar4
1 review
1 helpful vote
May 23rd, 2011

Pros: None- good price, but junk netbook. I bought this netbook and had to send it back.

Cons: SLOW, wifi poor. Horrible quality. Has imprint on screen that is distracting.
Instructions included are not very helpful.

Bottomline: Do not purchase. Pay the extra hundred bucks in the store for a functional netbook. YOU GET WHAT YOU PAY FOR!

Thumbnail of user tomd25
1 review
1 helpful vote
April 6th, 2012

Bought 2 netbooks for Christmas and neither would connect wireless to the internet. Company did not respond to emails or phone calls. Finally put the item in dispute but I lost the dispute with the CC because I forgot to get a "3rd party" to verify the units were bad. The CC company finally got the the company on the phone with me and they wanted me to send the units back with another $80 to fix the units (that didn't work in the first place!) Go figure! I finally took the units today to a computer store where the tech finally determine that the units did not have a built in wireless adapter as stated! If this company had any class they would try to make it right but as you can see from the other reviews, they don't. Stay away!

Thumbnail of user tiffanyr1
1 review
1 helpful vote
March 16th, 2011

They advertise one thing and you get another. I purchased what was a sylvannia 7" netbook and it came as a generic. It was in a box that was obviously opened and reopened several times, not to metion it did not work properly. When I returned the item they tagged me with a restocking fee as well as a shipping fee. I not only paid to have it shipped in the first place I also paid to send it back, so where do they get off charging me for something I paid for not once but twice.

Thumbnail of user lorrieb
1 review
0 helpful votes
December 3rd, 2010

Worst service ever! My item should've been here Wednesday but it is still unzipped! Contacting paypal for a refund!

Thumbnail of user jamiew4
1 review
3 helpful votes
December 20th, 2010

Like others I ordered 2 7in notebooks for my kids for Christmas. I payed for the 3-5 day shipping and shouldve received it last week but nothing has shipped. They don't answer their phone or emails and no one is on their "live" chat. I feel so used right now and now my kids have no netbook. I am praying my bank will give me my money back. If anyone wants to do a class action lawsuit please email me at *******@yahoo.com

Thumbnail of user frankt1
1 review
0 helpful votes
March 27th, 2010

Received headset in a plasstic bag, no instructions, nothing, after 3 months of use it broke, have tried to contact them but they will not reply. Since it was after 3 months i cannot even go to paypal resolution center. I am tired of these scam artist selling used and non woking items.

Thumbnail of user junel1
1 review
1 helpful vote
March 8th, 2011

I ordered 3 mini netbooks for christmas. Two of them worked but one didnt I contacted them for a refund and they kept asking me for information that hey didnt provide like a tracking number. After emailing them on eight different occasions I got a very rude email today stating "Listen for one your refund was made so f you need to get your money from your credit card". I had my bank search for the refund and they found it but in all the emails they sent me they never said the refund had been done they just kept telling me it was being processed. I requested three time the name and contact information of there president and they would not give me any information. There is nowhere on there website that you can file a complaint. So I have turned to you for help

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about eGobalElectronics.com?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

1.3
110 reviews
Have a question about eGobalElectronics.com?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business