Like others I ordered 2 7in notebooks for my kids for Christmas. I payed for the 3-5 day shipping and shouldve received it last week but nothing has shipped. They don't answer their phone or emails and no one is on their "live" chat. I feel so used right now and now my kids have no netbook. I am praying my bank will give me my money back. If anyone wants to do a class action lawsuit please email me at *******@yahoo.com