eGlobalCentral

Terrible. Ordered a phone, one month later, no sign of it, no response from company. They have disabled the "package not received" form on their web site, lol -- that tells you all you need to know. Am having to reverse the payment on my credit card. For 20 Euros more I could have got the same phone overnight from my phone provider here at home! Nightmare, avoid at all costs, you have been warned.

I put a check the price on some product, once the price product dropped, i placed my order, got confirmation my money was accepted and taken. 2 days later they wrote me to cancel my order on the fallacious pretext their stock were damaged and they couldnt say when i could received the product. Inviting me to reorder on their website, I checked the website and the product was again in stock with 22 units but with the older price. Clearly a fake cancellation excuse to refuse their own discount.

I was worried after reading other reviews that the Nintendo Switch I ordered would never arrive. It did, but took six weeks to get from China to Oregon, just in time for my daughter's birthday. Tracking only available until item arrived in US, so the shipping method somewhat sketchy. The switch works fine and got it for a decent price.

Stay away
Do not use this company! Load of crap! 3 weeks ago paid for Iphone11 as Christmas present for my daughter, keep sending me fake tracking number and automated reply's "our logistic department will contact the courier company for your order delivery issue". One off business

I am extremely sorry that I didn't read the warnings from here regarding E-global. I ordered a phone from the a couple of weeks ago. Now, I am waiting to get my Phone from them. They sent me wrong tracking number(from DHL saying they didn't receive a oriduct yet) and are not responding when I want to cancel my order. I paid with Paypal and choose insured shipping method. How can I get out of this mess? Any help is appreciated.

It has been 98 days since I ordered a Nintendo Switch (which was listed as 'in stock') and I have not received it. Support will string you along for a few weeks with canned response emails, and then they ignore you. I also submitted an RMA case online and it was closed immediately, they told me to contact their support team (who are unresponsive).

Complete joke of a company.

I wanted to buy a Sony RX100M2 camera. On Amazon it was 550$, and here it was 370$. Scared by bad reviews, I also bought "shipping insurance". That seems to have also made the shipping much faster, as it was delivered from Hong Kong to North Carolina in 3 days. The camera came with a weird power plug (British?), but that did not matter to me as I have plenty of chargers for micro-USB. The camera looks and works normally, as a new camera should.

This company has a 14 day returns policy, except they don't refund your money! The phone was brand new, but the screen wouldn't lock during a call, so all buttons got pressed accidentally and it was impossible to keep talking. Their tech tells me its completely fine, so it is not possible to handle it as a repair. Then they state your item has scratches and it can't be refunded either... but it had no scratches when I sent it and, THEY SENT FOTOS OF DIFFERENT SCRATCHES, DIFFERENT MOBILES! They are just trying to deceive customers! This has been going on for months, and I want my money back. Do not buy from this store.

They dropped my camera's box into a vinyl DHL couriers bag with no packing material. Of course it arrived broken. I can't get a refund. They say I should've purchased insurance. Who buys insurance for the shipping? Neither DHL nor EGC will take responsibility. I thought I was saving $50 on a camera but ended up just throwing away the cash. So now I have a $300 paperweight. A dented up and expensive paperweight

Asked for a refund minutes after placing the order. No answer except to say it was processing and about to be shipped. And now, 27 days later, after numerous emails and attempts to phone them, there is an "unexpected" delay. Thieves!

I experienced very bad customer service. 7 months ago I received a phone which was broke, but couldn't test it for some weeks because I had moved to another country. When I found out that it was broke, I had to send it back at my own expense and have been waiting for the repaired phone ever since. In the meantime it lost all its value and I will receive the phone 9 months after buying it because I live in another country now. It's unbelievable. Don't take the risk. Buy somewhere else!

I ordered a new mobile phone from eGlobal on 16th July 2019 for more than £260. The product was shipped on 24th July but tracking on the courier's website stopped updating on 30th July. I reported this to eGlobal 3 times. On 14th August 2019, eGlobal confirmed that the package was lost and refunded a paltry £10 leaving me £250 out of pocket. Jokers! I will never buy from eGlobal again. Be warned.

I ordered headphones from them, they were sent back, eGlobal has ignored all attempts to contact them, kept the headphones, and kept my 250 euros. They're thieves and there's no recourse as they're based in Hong Kong.

I bought an audio headphone on that website. Customer service is a fraud. They charge 40 euros to return your purchase if it's not covered by the guarantee. It's almost a scam. Don't buy anything valuable on that website, it's a scam!

Do not at all think about buying from this company, they delivered a broken camera, did not assume any responsibility, tricked me into sending it back, kept it and now I have no money, no camera.
BANDIDS - they should be shut down!

Completely dishonest. Products are shipped from overseas and shipping is guaranteed to take at least 1 month. They are extremely unresponsive. Buy your products elsewhere and save the headache.

Made purchase and had to badger them to cancel it and get a refund. Then got an email from an "anonymous" person telling me they had my password and to pay them or else. It happened to be the Password i used for this company, didn't use it anywhere else. Not making nay accusations, You reach your own conclusions.

Communication was poor, but shipping was a reasonable 4 weeks (with lackluster tracking) and the well priced product arrived in new condition.

Make sure the item you get is exactly what you want. I bought a phone from them. The carrier support information they had on their website was vauge and misleading. The device didn't work well in the us. They made the return process long and extensive just to discourage you. You also have to pay for shipping to Hong knong. They found a minor reason to reject the claim and forced me to pay for shipping again if I wanted it back.

I was really scared while reading all the bad reviews after purchasing my Nokia 6.1 Plus from EglobalCentralAU... I then kind of panic when the order was sitting on Processing for a week and bombarded the support with emails... At the end, my order was placed on the 20th of November and received on the 4th of December in Perth Australia, not bad at all.
I'm very happy and would probably order again from them, the phone is excellent, works perfectly fine with Dodo here in Australia and it was by far the best price I found from anywhere.
Don't be too scared if it takes a bit of time to process, it is a serious website for sure.

I was a little apprehensive spending as much as I did but I'm glad I did. Remarkably, the item I purchased arrived only 3 days after I ordered it and it arrived in nice shape. I would recommend eGlobal.

This place is a total scam - I've been receiving automated updates saying "We apologise for the delay, we are following up your order to get it delivered to you as soon as possible." for 30 days straight, and then silence. Package never got delivered, I wrote them a bunch of emails asking for the status and then for a refund - none of them have been answered. I tried to request a refund, but the link on the website saying "Request refund" just redirects to a home page. To treat their customer like this is a complete disgrace

Bought an item which was never received. Customer services are not answering emails. Emailed them several times, with no success