Amazon Reviews - 9,108 Reviews of Amazon.com

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Top Positive Review

“Amazon Review”

hooded e.

12/28/20

Website: Easy to navigate, but sometimes product recommendations can be unrelated to what you searched for Product selection: Wide range, will definitely find what you are looking for + things you didnt know you needed! Shipping: very fast local shipping (arrived in 3 days), not sure about international Product quality: varies depending on the retailer. My advice is to read all the reviews/stars, and choose products with the highest ratings and most reviews

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Top Critical Review

“Liars”

Christopher P.

1/28/20

Offered a promo for downloading their app and signing in for the first time with it. Did just that and I got a notification stating that my promo was denied. Contacted customer support and was informed of certain other "criteria" that was never initially stated. Went up to an alleged supervisor and he didn't solve the issue. Asked to speak to his boss and was denied. Have screenshot proof of the entire thing.

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Reviews (9,030)

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customer service (1141) credit card (130) return policy (114) love amazon (0) delivery date (57) shopping experience (98) gift card (0) shopping site (70) amazon account (0) bank account (0)

hooded e.

9 reviews

0 helpful votes

“Amazon Review”

December 28th, 2020

Verified purchase

Website: Easy to navigate, but sometimes product recommendations can be unrelated to what you searched for
Product selection: Wide range, will definitely find what you are looking for + things you didnt know you needed!
Shipping: very fast local shipping (arrived in 3 days), not sure about international
Product quality: varies depending on the retailer. My advice is to read all the reviews/stars, and choose products with the highest ratings and most reviews

Helpful (0)

Thank you

Christopher P.

1 review

18 helpful votes

“Liars”

January 28th, 2020

Helpful (18)

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Valerie M.

1 review

14 helpful votes

“Dog ate it”

June 25th, 2020

Amazon delivery driver left my package in the driveway. It contained beef jerky and was eaten by a local dog. The app said the package was handed to the resident. So I guess they lie also. Will not be ordering anything from Amazon as long as they hire people like this. Unbelievably poor customer service.

Helpful (14)

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Mousy L.

12 reviews

0 helpful votes

“Surgical masks from amazon”

November 27th, 2020

So most of us know Amazon by now. I ordered several different brands of disposable surgical masks on amazon recently. I work in a hospital and before the pandemic I was use to good quality surgical masks. Most of the ones; however, I have ordered from Amazon have been junk. Very thin even though they advertise 3 ply and several also had straps break the moment you put them on. If you can find surgical masks at a local store instead of in-line you'd be better served. Shipping didn't take long on most of them. A week or so.

Helpful (0)

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Sean G.

1 review

7 helpful votes

“How Amazon treats their customers.”

June 21st, 2020

So, I have been an Amazon prime member for a few months, I have ordered about 8 times from them in those months. However their drivers do not understand how to follow delivery instructions. Now I have had a package vandalized and they took half. I'm at my wit's end with Amazon and their over seas call centers. I will be canceling my prime membership. Their escalation process is the round file FYI. I ask that packages be left on a chair pushed into a table and they leave it by my front door.

Helpful (7)

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Yadi U.

2 reviews

0 helpful votes

“Best service ever”

July 14th, 2020

I love amzn and we order everything if we could through here - clothes, food, furniture, bath stuff, laundry stuff, kitchen etc. It's worth the prime membership because you do get extras. I always get my items to me fast. There are some sellers which are just plain nasty so you gotta be careful what you buy, read all the reviews. We purchased a neck pillow only to get a used one. It was possibly the worst item to receive. We called and amzn fixed it asap.

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Helpful (0)

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John W.

1 review

11 helpful votes

“Amazon will not help with delivery driver issues.”

March 9th, 2020

Every time the amazon delivery drivers have a package to deliver at out apartment building, they buzz every apartment. Several tenants have complained and they will do nothing about it unless I provide them with the recipient's name and order number, which I don't have. I even asked the driver if they would stop, and he rolled his eyes at me and walked away. Unacceptable. I'm tired of them waking my baby.

Helpful (11)

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Alice B.

2 reviews

8 helpful votes

“Used to be great...”

June 15th, 2020

Amazon was great... Now... Amazon stinks... just try to contact them. Can't be bothered so they direct you in so many different directions. And I just wanted to report a scammer who has called me twice pretending to be Amazon... but Amazon probably doesn't give a damn anyway. Too busy collecting our money... the hell with any questions... it didn't used to be like this. They cared back in the day. Not my Amazon anymore... I even cancelled my prime.

Helpful (8)

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v h.

2 reviews

7 helpful votes

“Amazon, watch for counterfitters and crooks. Amazon won't.”

March 23rd, 2020

There's lots of bad people abusing of others on Amazon. Always be careful. I tried to warn consumer about someone selling dollar store items over 30$ and amazon blocked my review. I tried telling Amazon but they won't heat anything. So they're as bad as the crooks. They do have good deals and fast and free shipping. It is very interesting to shop there. Be careful.

Helpful (6)

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Byron D.

1 review

1 helpful vote

“Simply the best online order experience. An unsolicited review”

August 24th, 2020

My wife and I have been prime members for many years and have ordered 100's of products from Amazon. Never a bad experience. Products delivered promptly, and issues are quickly resolved. Their prices are very fair, and their customer service is excellent. Usually they are the best price, but occasionally another online company might be lower. Unless the difference is significant, we buy from Amazon because we trust them. Considering the number of difficulties I've had with other online companies, such as Newegg, I encourage you to shop with Amazon.

Helpful (1)

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Gloria G.

4 reviews

2 helpful votes

“FIDAC Jump Rope: Perfect Workout Tool”

December 31st, 2019

First I have to say, you will get a good whooping from these when you first try to find your rhythm haha lol I messed up soo many times but I can do it better now, I like them because it helps me warm up quicker than stretching before exercise. It is lightweight and the handles are really amazing. Made to be soft and able to grip easily even if sweating. It is easy to shorten the length, easy for beginners since I learned how to jump rope using this one but if it hits your leg it will sting (the only drawback of the metal cable).
You start to feel it in your legs and realize you aren't a kid anymore.

Helpful (0)

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Erin L.

0 reviews

0 helpful votes

“Amazon Prime can't be beat!”

December 14th, 2020

You still can't beat Amazon Prime! For most items, I'll always look on Amazon first for pricing or availability. But I will say lately there's more junk brands. I don't even buy anything I ingest or put on my face/body due to horror stories about things being expired and their lackluster sorting of inventory - from who its from. But everything else, I still buy on Amazon. Stellar customer service.

Helpful (0)

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Sandra S.

1 review

9 helpful votes

“Damaged property”

May 1st, 2020

Tried to contact Amazon chat and phone not working, driver delivered package broke our screen door and lied and said he gave package to homeowner, because if would of taken picture it would show a busted door, shame on Amazon and driver. Pray I dont see the driver that did delivered package. What bothers me more is that he lied

Helpful (9)

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Trish R.

1 review

1 helpful vote

“They cheat their customers”

November 2nd, 2020

Been waiting for a tent for two months. They deliberately lead me to believe that it would arrive on the 30 of oct. It did not. Now it cost me over 200.00 and they will not give me back my money. Paid with a gift card and i have no refund. This is the 2 of November. There is not phone number to call anyone and i found a *******810 number but no one answers. I will never do business with them again. Other items were of poor value and some were even missing parts. I'd rather do without.

Helpful (1)

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Chris P.

17 reviews

39 helpful votes

“Basically Taking Over the World, But You Want Your Stuff”

June 30th, 2020

I've had generally good experiences with Amazon. Their company practices when it comes to workers' rights, working conditions, and workers' compensation, are all abysmal, but the modern world is based on consumerism, and Amazon makes consuming easier than it has ever been. I'll continue using Amazon just like most others will.

Helpful (2)

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Arlene M.

1 review

5 helpful votes

“Blue Lives Murder Shirts!”

June 16th, 2020

I am very disappointed that you are selling... BLUE LIVES MURDER SHIRTS!
That is so disgusting and disrespectful to Police Officers! I am an Amazon Prime member and I have many family & friends that are also Amazon Prime Members! I will make sure that they all pull their memberships and we will ALL take our business somewhere else! If I were you, I would think very hard about selling those and degrading Police Officers like that!

Helpful (5)

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Donna J.

1 review

6 helpful votes

“Wrong product”

June 2nd, 2020

Second time in the last month that I order something, and the wrong item received. Gave 2 stars, because they did refund my money. But not sure if I want to continue to shop with them. Frustrating to order what you want, but keep receiving things you have no use for. My last order was for an edger blade, instead I received air filters for a John Deer. Not sure if a mower or tractor, don't have a John Deer.

Helpful (6)

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Alan T.

1 review

4 helpful votes

“Worst Customer Service of all time”

June 17th, 2020

Worst customer service of all time, there is no one at this trillion dollar company that can help a very active prime member fix a mistake that happened when my personal credit card was compromised and I was the victim of fraud. They have locked my account and are absolutely impossible to deal with. No one in customer "non-service" can understand what the issue really is and Amazon.com apparently has no way to service the account so that I can right the error and move on with my life. HORRIBLE COMPANY, BAD SERVICE!

Helpful (4)

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Scott R.

41 reviews

33 helpful votes

“The Fail Safe for almost everything”

March 12th, 2020

Amazon is a great site but they are not big on privacy. Usually has the best prices for purchasing stuff if you don't want to wait or deal directly with China. Their website is safe and orders are guaranteed. Amazon prime is a must if you plan on using Amazon much at all because of the free shipping. Now with one day shipping on a lot of items it's really convenient.

Also on the rare occasion I have had to contact customer service they have a call back option and it's usually instant. Never had a problem with customer service at Amazon as of yet.

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Value

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Returns

Quality

Helpful (2)

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Linda A.

1 review

9 helpful votes

“Minus 5 rating”

April 24th, 2020

I am sick of amazon refusing to allow me to review books because I haven't "purchased" more than $50 worth of products off them.
I feel it's absolutely irrelevant. I buy from other sites or get a free book & no other review platform has ever refused.
At a time when no one has extra money & some struggling to put food on the table Amazon are still wanting to scrape every last penny from book readers.
SHAME ON YOU AMAZON

Helpful (9)

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Le U.

8 reviews

5 helpful votes

“The best online marketplace for online shopping and stay home safe”

July 29th, 2020

Amazon is actually the best online marketplace for online shopping and stays home safe during the COVID virus pandemic has been delivering me everything I need, starting from grocery and protective materials as well, I would recommend it, and it doses not require a prime if you not rush to get the items and can order for at least $25 or over and they going to ship it for free.

Helpful (0)

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Carla W.

0 reviews

0 helpful votes

“Satisfied”

December 7th, 2020

Great as always. Recently I bought a waterproof mattress protector cover on amazon.com. This cover will easily be usable in all seasons. I love the zipper on it.

Helpful (0)

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None O.

1 review

1 helpful vote

“Bad company”

January 10th, 2021

Amazon banned Parler from their web hosting service in a effort to control speech. Amazon is not an elected official that has any authority to decide what I can and cannot read. Amazon is merely a convenient shopping mall. This is the same as your local Abercrombie and Fitch manager telling you what you can and cannot read.
It's absurd.

Tip for consumers:
Amazon is overstepping it’s boundaries by dictating to its customers what they can and cannot read.

Products used:
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Value

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Helpful (1)

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Katrine S.

2 reviews

0 helpful votes

“I've been using Amazon since 2012 and with only prime products, you will have a positive experience.”

January 15th, 2020

I've been using Amazon since 2012 and they actually great, I always received great service and my product arrives on time.

Hard to read bad reviews here as I have had nothing but great success with Amazon. For me the have changed the way we all shop.

Yes, we might some bad sellers sometimes, but they disappear as fast you contact customer service, but the overall experience is good as long you the prime user and buy only prime products you will have a positive experiance.

Helpful (0)

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Kimberly L.

1 review

8 helpful votes

“Amazon seller account”

March 15th, 2020

Please never sale your products with Amazon Seller Central.
My experience has been frustrating with there difficult website to navigate. With lots of complicated rules. And there's so many things on their sellers website it's overwhelming. If you have questions about a product you're selling. They will most likely want you to email them. There is a way around it. When you have the Option to pick advertiser or seller. Pick advertiser and they'll suggest you give a email or phone number. Click the button that says immediate attention Call Me Now. Is how to reach customer service over the phone. Because they don't have a direct phone number line to call for help. I've spent way too many hours trying to figure out their website.

Helpful (8)

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Q&A (58)

Question:

How do i cancel my account with amazon? i no longer have the e-mail that they sent me about the new rules.

Answer:

I would call their customer service dept. They are all pretty knowledgeable and helpful. Good luck.

By Konstantin P. over a year old

See more answers (22)

Question:

Has anyone had problems with shipping to australia?

Answer:

Bought a hair dryer for my daughter in Melbourne. Arrived no probs.

By Tony A. over a year old

See more answers (44)

Question:

Are all amazon products us dollars

Answer:

I have never shipped or had things shipped to or from Australia. Sorry

By Monica C. over a year old

See more answers (7)

Question:

Why amazon will not hold their vendors responsible for fleecing their customers. won lane ffleeced a 70 yr. old woman with breast cancer and amazon jumped on the band wagon and cheered for the crooks. told their customer eff you won lane says your a liar. no investigation nothing for a loyal customer for many years and has spent thousands of dollars on amazon. but now they can shove it up their cheating lying a-holes. anybody from amazon got and answer to the disloyalty you show to your customers and lick the butt of cheating, lying, grubbing vendors. shame shame on you both.

Answer:

This problem began when Amazon Market Place started up and when I saw how bad it was with sellers selling at 3 to 4 times the full retail price at other online stores, it was a hint for me to stop supporting Amazon Market Place. If its sold by Amazon, I might buy it but I do my utmost to find a lower price so I don't have to buy it from Amazon. More often than not Bestbuy or Staples has it for the same or lower price. Bought an Asus RT AC 5300 from Bestbuy for 500 Canadian and it doesn't sell for less at Amazon. Returns are no hassle 30 day returns and no shipping just take it to a local retail store and that saves the wrapping and shipping.

By Paul H. over a year old

See more answers (4)

Question:

Hallo. i saw on your site a lot of discount on bulova womans watchers. is it realistic? are these watchers real?

Answer:

The above answers are good - I agree that a personal contact on the phone is best. - Go to 'Your Account', then click 'Let Us Help You' -then click Help - Then 'need more help',- then click 'Contact Us' - fill out the 3 steps and choose 'more no norder questions, - then clock on phone - from there it will direct you (how long the wait etc and they call you back)

By John G. over a year old

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Question:

Hi do you provide reviews on amazon.com

Answer:

Yes I do on the items I purchase and also through google and sitejabber

By LisaMarie O. over a year old

See more answers (3)

Question:

My order has been placed, confirmed, and waiting to be shipped. but amazon hasn't taken the funds out of my account yet. what does this mean?

Answer:

It takes longer if you don't pay monthly for Amazon prime.

By Robart B. over a year old

See more answers (3)

Question:

How does amazon factor in the postal cost

Answer:

The shipping cost is in the listing if that's what you're asking. If you click on new/used, it will be below the cost. If you have Prime, most things are free shipping.

By Kira S. over a year old

See more answers (3)

Question:

@mohamed: no. take your complaint directly to bbb. meanwhile, dispute this transaction with your credit card.

Answer:

You answer on the actual question I believe.

By Kira S. over a year old

See more answers (2)

Question:

I have a order video games 7 order. 6 order come with normal box... and the order number seven come with big3x box my question is... why the 6 box or 6 order its in normal package? and why the order number 7 is in big3x cartoon only 5pcs videogame inside and the borderlinx said its not there mistake coz they are just recive and deliver not they are the one who pack the package. i pay charge its make me sad

Answer:

I really don't understand. The box packaging doesn't matter really. But possibly go to Amazon customer service, and ask for help. You may be able to get the other video games too, and if not, you can always ask for a refund.

By Trinity S. over a year old

See more answers (11)

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“Amazon Review”

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Q&A (58)

How do i cancel my account with amazon? i no longer have the e-mail that they sent me about the new rules.

Has anyone had problems with shipping to australia?

Are all amazon products us dollars

Hallo. i saw on your site a lot of discount on bulova womans watchers. is it realistic? are these watchers real?

Hi do you provide reviews on amazon.com

My order has been placed, confirmed, and waiting to be shipped. but amazon hasn't taken the funds out of my account yet. what does this mean?

How does amazon factor in the postal cost

@mohamed: no. take your complaint directly to bbb. meanwhile, dispute this transaction with your credit card.

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