Amazon

Quick delivery that met expectations. I will be using this particular brand again for future purchases. I encourage others to explore this company for all that it has to offer!

You can get anything on Amazon! I order stuff all the time, from like, snacks to weird gadgets I don't even need. Shipping is pretty fast and if you don't like something, you can just return it, now sweat.
But sometimes, it's too overwhelming. You get lost in the endless scrolling. And the quality of some things? Eh, you get what you pay for, you know?
Still, it's super convenient, and I'd probably be lost without it.

I absolutely love shopping on Amazon! They always deliver my orders on time, which is awesome. Plus, their customer support service is the best. Whenever I have a question or issue, they're super helpful and friendly. Shopping on Amazon is convenient and reliable, making it my go-to choice for all my shopping needs. Highly recommend it!

I got an offer today to join prime for FREE for 30 days, I clicked on the offer, nothing happened. I've been trying to redeem this offer for 45 MINUTES via chat with 3 agents, then on the phone for 32 MINUTES and still absolutely ZERO help. I submitted a screenshot of the offer 4x to JOWI via email (as he told me to do 2x) and then via the link he sent me - also 2x. After ALL that, he says he can't help me! Disgusting to waste 45 minutes for absolutely nothing!

I am an Amazon Prime member. I've always been happy with Amazon before, but what's happening now is just a shock! Deliveries are delayed, things are lost, and instead of enjoying the purchase, I spend time sorting things out with the most clueless customer service in the world. There is not a single specialist there - just a stream of words. This time my delivery was canceled twice; I bought gifts, as is clear, by a certain date. I write to them about this, and the support team repeats as usual - you will receive the goods in 24 hours and you can return everything - what a horror! I ordered expensive things and it all looks more like some kind of deception. It was such a great company! This is what happens when they hire just anyone.

Amazon driver threw my package as well as used the f word. I have ring video to prove it. He needs fired. Amazon promised 2 times I would receive my item by Christmas, well no item.
This happened on December 18 at 5:59 am in Plain City Ohio.

Ordered an item (pen) on March 28,2024. Never sent by the seller and no way to contact the seller. Ordered a similar item from another seller, which was cancelled by the seller.

Was told by Amazon that I could order another item and a credit would be applied to my account for all of the trouble.

Amazon policies are horrible! The AI system is terrible. Out sourcing to foreign countries does not work. Language barrier and no accountability. Waste of time. Just plain frustrating.

I spent over 8 hours trying to resolve this issue. Promised a credit of $177.79 from Amazon. Now Amazon will not fulfill the promise. No compensation to the buyer. Amazon does not really care since they are a monopoly that has cornered the market.

What a mess! This is one of the worst customer experiences I have ever gotten from a company.

Amazon used to be the gold standard to buy from. Now it is horrible...I need to limit my business dealings and begin to purchase elsewhere.

If I could give this company a negative rating it deserves it. Buyer beware!

Amazon is a very flexible and helpful web-based commercial center that offers a large number of items from gadgets and dress to food and home merchandise. With its not difficult to-utilize site and application, shopping on Amazon is a breeze. The inquiry capability is productive, and client surveys make it simple to pursue informed buying choices.

One of the champion elements of Amazon is its Excellent participation, which offers free two-day delivering on large number of things, as well as admittance to Prime Video for real time motion pictures and Programs. The Great enrollment likewise remembers elite limits and arrangements for select things, making it a beneficial speculation for regular Amazon customers.

Client care on Amazon is first rate, with dependable delivery and simple returns. The capacity to follow bundles continuously and get notices on request status is likewise an important component. Generally speaking, Amazon is a trusted and dependable internet based retailer that reliably conveys quality items and magnificent client support.

On my front door, there's a big notice saying, 'POLITE NOTICE: PLEASE DELIVER ALL PARCELS TO THE BACK DOOR.' I've called multiple times regarding this issue. I'm disabled and can't use the front door as my mobility chair and a lot of medical stuff are in front of it.

I spend a significant amount of money with you since I can't go out to shop. I've had to call my carer to come and get my parcel because I'm afraid it may end up stolen if left on the roadside. I've spent hours on the phone with you about this matter. I'm afraid you're going to lose a good customer all because the drivers can't be bothered to come to the back door.

They are fine with leaving parcels at the back door because no one will see them and it does say, 'deliver to back door' on the delivery note. I feel as though I'm facing disability discrimination. I'm very upset over this matter.

I can't go out to shops to get my shopping because of my limited mobility. I have to call my carer after every delivery.

No need to reiterate. Amazon is the world's most successful online shopping pace. Their customer service reps are knowledgeable and extremely helpful. They make you feel at ease immediately knowing that they are fully trained, well-mannered, and completely doing everything they can to resolve your issue. Their choices of merchandise are ample. It is easier to purchase from them than from anywhere else.

Purchased dress for my granddaughter.
Too small
Returned by USPS
I have forwarded all pertinent information showing tracking information and delivery of dress back to the retailer.
3 months... still no refund...

I was really satisfied with Amazon since my first purchase of books in 2012, but my recent experience shows me that something is going on with their service. Some items I ordered were running about a week late. I had to cancel two items because the delivery status stated "items may be lost".

I sent a negative review on a product sold at Amazon as follows: "Expiration date might be an issue to weigh against price
Order date: Dec. 26,2018 Delivery date: Jan. 2,2019 Use by date: Mar. 31,2019 You decide if it is/was such a good value."
This was to protect the health of others seeking relief from high priced test strips and not knowing the expiration date was much sooner than expected. I included dates and photos. Within 24 hours it was rejected. They don't care about the health of others... only focused on their increasing their wealth and corporate share value.

Amazon Help Center is all about simplicity and efficiency. No more navigating complex menus or waiting endlessly – just straightforward solutions from a team that truly cares. There team is really best.

Did not give refund after it says I can get a refund. Late delivery more than once. Watched the Amazon driver refuse to deliver. Said next stop and then he was no where. I'm furious too that another package said delivered but is no where.

Amazon so far has never disappointed me in any way. They always have anything that I am looking for, and it will be cheaper than anywhere else. And almost every delivery has been early. 5 stars all the way.

I'm not sure anyone else notices but over the last few months I've noticed Amazon promise to deliver and then sends information later telling you delivery will not meet the original time and day. Starting to feel that they now just flat out mislead people so they order only to let them down once the order is in. Is this a new game they're playing?

I have had nothing but good service from Amazon. I live outwith any town in the Highlands and find their delivery is usually on time and undamaged. I think some of the townies who criticise the service should use physical shops and then start realising the deals you can get. And they don't charge extra to deliver up here - unlike many others.
User's recommendation: Get in touch with them for your problems.

Customer Service is totally non-existent. Somebody decided that automated bots were the solution to their customer service calls and they suck. Worst customer service ever. I have spent tens of thousands of dollars at Amazon every year of my life and I'm at the point where I'm not going to use them anymore because it is impossible to get any kind of answer about any kind of problem anytime anywhere. Their chats take forever to connect the individual never understands what you're talking about the help is never useful it's ridiculous I finally got through to a phone call the other day and they hung up on me don't ask me why all I said was my introductory sentence.