Walmart.com reviews

I'm always satisfied with my online orders and the timeframe for delivery or pick up is always either on time or even before expected Thank you

Walmart generally has competitive prices.. so as long as your willing to suffer.. you can save some money. In line at money center for almost 30 minutes.. was only third in line. Management knows but doesnt care.

Great product. Arrived early with all parts clearly marked and easy to put together. Just as described. Purchased at Walmart.

Forget the Walmart myth of low end products, they have everything you could imagine at amazing prices and excellent customer service if you might ever need to use it. Free and extremely quick shipping is achieved on about every transaction. Give it a try, you will not regret it.

The photographs of the item shows UV Glass. I placed an order on 4/6/19 at 10:02 P.M.. On 4/6/19, at 10:17, I sent a request to cancel the order. I received a notice that the vendor would respond to my text within 24 hours. Not receiving a reply from the vendor, I sent another request to cancel the order on April 8, 2019. All request were received by the vendor with sufficient time to cancel the order. On April 9, I received replies to my previous request to cancel the order, which indicated they had shipped the item contrary to my request. The web page of the item show the UV glasses with the UV flashlight, which is an inference that the glasses are included with the flashlight. The vendor blatantly disregarded and ignored my request to cancel the order.I reached out to Walmart to assist in this problem, which was completely ignored. Horrible customer service.

BAD OVER AND OVER.......I would select less than one star if it was possible. I had ONE interaction with a rep who seemed to fix the order problem and then to fix the payment problem. So I did a good survery. Then 2 hours later - it all fells thru....order was canceled claiming security issues. But payment company did receive the order - so NO security issue. Issue is with Walmart.com IT issue. Payment company stated they got the order (so no security issue) - but that Walmart did not give payment instructions. Of course I called, they tried to claim 'security issues' but could not explain then how the order went to payment company. Payment company stated they had no issues - problem is with Walmart.com. I called 3 times, tried to place order again and again over 5 hours. Then Walmart.com said wait '24-48 hours and try again. Does that sound like an internet online merchant intending to compete with Amazon? OR keep online customers? With all the 3 hours of followup calls to Walmart.com CS - told finally it would take 'management review' and 24-48 hours. In other words - no one there knew what to do or how to proceed (for one single ecard purchase with a nationwide payment company) ALL ENDED BADLY - NEVER ONCE DID I GET AN EMAIL ASKING FOR REVIEW OF SERVICE. SO HERE IT IS....

Just because they say you can pickup in store does not mean the product is available or even will be. They will hold your money for days with 0 intention of delivering. I got an email that apologized for the delay only three hours after ordering. Okay, I thought they must have missed a delivery truck. Estimated that the tires which I sorely needed would be available after 6 that day. Then nothing no email no call.
The guy who answered at customer service told me that the tires were out of stock and they could not be gotten. (in broken english)I then asked for a set from another manufacturer because I needed them right away. I had to spend 20 minutes on the phone for a senior resolutions specialist to tell me that the guy who didn't speak english I was originally routed to, had canceled my order instead of getting me a set from a different manufacturer that were in stock.

Now I have to get rides or borrow a car for the next 3-5 days while I wait for my credit to buy tires from someone else.

I plan to post this review everywhere I can in order to protect others from the same issue. I have a tire with such a bubble it can not be driven safely.

DO NOT EVER TRUST THIS COMPANY TO CARE ABOUT ITS CUSTOMERS OR ITS CUSTOMER SERVICE

I've contacted Walmart 5 times regarding deliveries shipped with LaserShip. Today, Apr 8th LaserShip left two of my boxes on the outside of my apartment complex again. The driver didn't buzz my unit. A maintenance guy saw the driver leave my boxes and contacted me immediately. I called Walmart custormer service and was told that a supervisor would be contacting me. As of yet, I haven't heard from anyone! My complaint # is: 190408-010885.

I contacted LaserShip and the supervisor didn't bother to apologize for 4 distinct incidents that I've experienced with this LaserShip driver. He acknowledged that this is probably happening to other customers also., This is unacceptable and I will no longer order online as long as LaserShip is the carrier delivering packages!!

Poor customer service has a definite negative impact on any company's bottom line, just as exemplary customer service does the opposite! This is unacceptable! As a customer, I shouldn't have to contact you multiple times for the very same issue!! Apparently, my complaints aren't being taken seriously! I am very disappointed with the delivery service and also with those fulfilling the orders. My packages are shipped without the proper insulation and protection. My items were just tossed in the boxes with a couple of pieces of bubble wrap on the top. The glass wasn't wrapped and nothing separated. This did not happen in the past. Care was taken when packing shipments.

I've experienced four unbelievable incidents with the
LaserShip driver delivering packages for Walmart to my apartment complex. I
selected one star because there's no option for 0 stars! Judging from the number
of negative reviews regarding LaserShip, I'm not the only person experiencing
extremely poor, below substandard deliveries and customer service!

The first outrageous incident occurred when the driver scanned
my box as delivered, but didn't deliver the box until after I contacted Wal-Mart
and the LaserShip dispatcher who placed a tracer on the box. My box was
delivered the following day and left outside of my apartment without any
notification. I saw the box while leaving my apartment. Apparently, the driver
had other plans for my box!

The second unbelievable incident involved the driver buzzing
my unit to inform me that I had a delivery. I asked the driver to deliver the
box to my unit and he stated, "No, I will leave the box downstairs or I can
take it back to the Lasership hub." I arrived downstairs to pickup my box from
the outside, unsecured. The apartment manager said that the driver was asked to
deliver the box to my apartment, but he ignored her and walked away!

The third ridiculous incident involved the driver giving my
box to a resident who was courteous enough to bring it to my apartment. I reside
in a 10 storey complex. Anyone entering or leaving had access.

The fourth and final ludicrous incident occurred today, April
8, 2019. The LaserShip driver did not buzz my apartment, but instead, left two
boxes sitting outside, unsecured where visitors buzz in. The maintenance guy
saw the driver leave the boxes and contacted me immediately.

I contacted Wal-Mart after each incident and spoke with a
couple of reps from LaserShip, to no avail. I contacted LaserShip today and was
told that the station manager will be calling me regarding this issue. When I
received a return call, I said hello several times before the party on the line
hung up and didn't call me back! I decided to call the number back and the lady
who answered located the supervisor who called me. I tried to solicit a
response as to why he hung up the phone during my hellos, but he clearly
avoided the subject. I'm very aware as to why he did it, and of the systemic
issues at LaserShip. This supervisor wasn't genuinely interested in my feedback
or complaint. He stated, "The driver is required to deliver to my apartment if
he can gain access." Every apartment has a buzzer and intercom! This supervisor
didn't have the courtesy to apologize for the incidents or the poor customer
service! Again, judging from the many negative reviews, It's clear that
management at LaserShip is very much aware of the problems and really don't
seem to care!! Outlandishly preposterous!

Customer Service Skills are learned! A company or
organization's bottom line is definitely impacted by Exemplary Customer Service
or the lack thereof! Don't trust your company's deliveries to a Carrier who lack
concern for customer satisfaction! As of today, I will no longer order any
online products from Walmart, Jet.com or any other company that utilize LaserShip
for deliveries! As a customer, I shouldn't have to constantly contact a
business regarding the same issues. Apparently, my complaints are being ignored!
Fortunately, as customers we have choices. We can shop elsewhere!!!

I had a terrible experience with Walmart Optical. I have
purchase years ago bifocal glasses from lenscrafter, I thought I should have
extra pair and decided to save money and buy the spare glasses from Walmart
Supercenter #2593 E Serene Ave, Las
Vegas. I regret I didn't read the many bad reviews of Walmart Vision Center eye
care Service. Long story short after spent money on the Store optometrist's
prescription, and waiting 3 weeks for the glasses, it came out all wrong, the
first time I put them on I couldn't read signs across the store it was all
blare out, I been told I have to get use to them for couple weeks, well, it was
all a 'get around' excuse. I end up not wearing the new glasses. I will never
do business with Walmart Optical again. You should never try to bargain when it
comes to your eye care. Let Walmart do their core business selling balk
groceries and merchandize, trusting your eyes at a place that provide optical
service only and not with company that sell, vegetables bread cheese
electronics and tires.

I'm trying everything I can think of to get somebody to listen to this complaint.
LaserShip is killing a good bit of Walmart business, but they don't care it seems.
Read Google reviews for LaserShip and stop ordering online from Walmart until they drop the garbage company

Walmart is one of the most hypocritical companies I can think of, and their employees are usually rude. However, they do have some good deals on some items. I just wish they took better care of the plants in the garden center.

Ridiculous substitutions, cancelled my order and gave my time slot away due to thinking our order was fraud. Did not attempt to call and verify, just cancelled the order. Called and rep and team lead didn't care and unhelpful. Wont be using walmart any more. It may take way longer to shop yourself but save a lot now has by business.

What a way to waste 3 hours on a Sunday. We ordered some mulch from our local Walmart and paid for it online so that the 15 bags would be ready when my husband went to pick it up so he goes to the Walmart they can't find it they say they don't have it in stock. Since I've done some research since this item happened I find that this is a very common occurrence. So then they didn't technically charge the card but there's an authorization which holds your money for 5 to 7 days. So do not trust that the order is in stock. I will never use Walmart online pick up again never never never never. You need to go to your local Walmart and pick the item up yourself because they can never find it and their computer is wrong

Which is just only one reason the online site sucks. The price that is listed on the page is not the same when you actually click on the item. It'll say "backpack for $2.00" and when you click on it it'll say $9.99 plus tax and shipping or ship to store for free. Why do they even list it on the front page as $2? Then if you order something online it's really hard to cancel. You really can't get ahold of anyone not even through the app.

They are increasing their prices for lower quality stuff. Their diapers are horrendous. I've had to throw some out as the straps break off before I even put the darn thing on my kid!

I ordered an item yesterday for $4.79. Today my bank account had two charges to walmart.com totaling over $700!!!! Total FRAUD! They stole my money and I can not get anyone at Walmart to help me.

I am a freelancer and able to able reviewer.I am expert Seo ,3 years exprince. I do my work with respect,devotion and love.

I ordered a nail art stencils set that was supposed to come with 10 stencils as stamper and then edger To do nail art when I receive the little teeny tiny package in the mail it only had one stencil the edger and the stamp or something you could've bought from dollar tree and I pay $15 for it I called Walmart.com to make a point they say something will be done in 24 to 48 hours it has been five days and I have heard nothing from no one so I assume that I will not be getting my money back or the rest of my items thanks Walmart you don't have to worry about me ever shopping with you again. Below are photos of what I ordered but it's not what I received I only receive one stencil and it's only about 3 inches long and about a one and a half inch wide

Ordered 2 Royal London Adult Tricycles for my Autistic Teenage Daughters. Thought bikes would be perfect with their balance issues.
Bikes were shipped to my home. Because they are 3rd party purchases. They wouldn't ship to store. We took the bike to Hope Mills Wal-Mart for assembly. The next day I was told the brake assembly was busted (came without instructions too!) Called Wal-Mart.com, 25+ minutes for someone to pick up. Then told, I would have to contact supplier in Ca. for assistance. NOT a Wal-Mart Item.
I was told by the manager at Hope Mills, N.C. Wal-Mart. They wouldn't refund money. Because they were NOT Wal-Mart products. I kept asking her to explain. Why they wouldn't refund my money. Because Wal-Mart took the money from my checking account.
She told me to wait and left.
She sent an associate with a note back to me. It said, my money would be refunded in 3-5 days. I thanked her and left the Hope Mills Wal-Mart. Today I received an Email stating. My money would be refunded. But I was being charged $54 for Restocking & Shipping.....
BUYER BEWARE!

I have been shopping at the Walmart in Montgomery, Texas for over eight years, since I moved to the area. It has been consistently getting worse over the years, especially since the new Kroger opened a few years ago right down 105. The apathy among the employees is getting so pathetic it is ridiculous. I do not know if it is the low IQ of management, the majority of the employees, or most probably both!
I was there this morning looking for a health supplement, and after spending ten minutes not being able to find it, as stocking in alphabetical order seems to be above the stockers mental ability, I asked an employee in that department if he could find it. He looked for about five minutes, and seemed perplexed as a deer in the headlights. I then asked him if he could find out if they even carried the supplement. After he played on his phone for another five minutes, he still did not know. I then asked the pharmacy employees, and their response was " it should be over there if we carry it". I then went up front to speak with the manager, and when I asked a lady watching the check out lines, she informed me she was a front manager, whatever that is. She did not know either, and tried to find it on her phone, to no avail! Disgusted with this store and it's employees I walked out. Magically HEB had it in stock, exactly where it should have been, in alphabetical order....
I have been puzzled for awhile why so many people these days are going with curbside pickup versus doing their own shopping. It is becoming more clear now!

Apparently Walmart.com can sells things from other companies and they dont have to offer you a return option !! Bedding was advertised and pictured as ivory, showed up yellow. This company will not accept a return and neither will Walmart. SUCKS

The short answer: how much is your sanity, personal self respect, dignity, and/or your time worth? I'd rather keep all of the above and buy on Amazon instead.

Here is why,

After my experience trying to just look up my tracking info on a package worth $700 I have decided personally never to buy anything from Walmart online...

I can suffer through buying at their store, but there is no comparison between Walmart and Amazon.

When Walmart says "2-day shipping" they mean closer to 4... maybe 5.

AMazon = 2 or even recently I ordered in the morning and had my package in the afternoon.

Walmart says "track your package" it means "if you can find the email we didn't send you about the package that you were clearly billed for, then we will let you try to talk to a computer or a broken we chat button."

My phones and covers arrived and we were super happy. My son has one and i have one! For the affordability they offer we both get to feel glamourous for a while!! Thank you, heartfelt and gratitude, my multi-simple wholesome elegant phone!!!

After making a purchase on Walmart.com, I noticed that the order amount was pending twice in my checking account. After calling my bank, they released one of them and told me that this method is used by some retailers and one will eventually fall off. Now I order again and have had the charges pending twice for 2 days. I called my bank and was told to contact Walmart.com to have them fax an authorization to release one of them. I then called Walmart.com and was told that one is an authorization to see if you have the money and then the actual charge is charged once the items ship. They told me that these charges are held for 48 hours. I will not be ordering from them again. Target, nor other retailers I buy from have this type of archaic billing system.