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How would you rate Walmart?
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District of Columbia
3 reviews
4 helpful votes
Follow VICTIMNOMORE D.
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Don't remove tag if they cannot get the up code you lost your money. Rip off their Great value, clothes are cheaply made and overpriced. Also food expired went bad before expiration date.
Here Sam the Owner of Walmart would roll over in his grave. Mark my words Walmart will go out of business. Sold to another Company.

Date of experience: November 7, 2016
Georgia
4 reviews
5 helpful votes
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(My Opinion) American flags used to sell vast amounts of goods made by the communist Chinese. Only God knows how horribly people are treated to mass produce this junk.

On a positive note, their grocery area does have good quality beef.

Date of experience: August 8, 2016
Texas
3 reviews
6 helpful votes
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Good enough
May 17, 2017

Shop a few time and they show promise. Good money, good timing, free shipping always. Easy return process if need.
The most important. Its here America not oversea some way far far away that you have to deal with people not even understand English?

Date of experience: May 17, 2017
Washington
2 reviews
1 helpful vote
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Where do you even start?
October 16, 2021

Well let's start with their new app, which won't even load. I have been trying for several days now actually a couple of weeks and it just won't load. Then let's move on to ordering things by mail. I've ordered canned goods we're literally 70% of them were severely damaged. That has happened several times and I won't even order anything that could be remotely damage from Walmart. I wrote letters to their COO and CEO regarding their shipping issues. It was titled "Not ready for PRIME time". Their efforts to compete with Amazon frankly laughable. While both companies should be ashamed of how they treat their employees, at least Amazon can get product out the door, on time, and in one piece.

Date of experience: October 16, 2021
Washington
2 reviews
11 helpful votes
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I kind of like Walmart prices, and they generally get your stuff to you quickly, but their packaging totally sucks. They love to use boxes that are several times too big for the items being shipped, and then they wont put enough protective stuffing in it to keep thing from bashing against each other. And never, ever order canned goods! All will be dented and bent, some may even be beat up badly enough to leak. But the real mess starts when they mix canned goods and soft-packaged items. That's a real party! Flour coats everything, rice is running every where, and the M&M's are broken open to make a kind of rice cookie. All you need is for the package to get rained on during shipping. And let's not get started on their choice of shipper at times! They can improve there, too. I'm about done with Walmart. Your complaints are heard, but ignored. Nothing changes.

Date of experience: December 29, 2019
Utah
6 reviews
120 helpful votes
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Too many times I find myself in a walmart store looking for what I need. Variety and convenience keep me coming back, but I prefer Target. I'm not sure why anyone would shop on walmart.com when there are so many other better online shopping avenues like amazon.com.

Date of experience: September 15, 2014
California
66 reviews
78 helpful votes
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POOR customer service. They only have 2-3 MAX, active registers open, but claim to not need any one else to hire! Crabby, snobby workers... Walmart Corporate needs to start visiting their stores more often and doing inspections!

Date of experience: October 30, 2017
California
21 reviews
81 helpful votes
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I love their order online without paying for shipping by using their site to Store pick up. Fast, convenient, great customer service, prices that can't be beat. Walmart is a must for all of my family's needs and wants!

Date of experience: March 9, 2015
Indiana
3 reviews
2 helpful votes
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From yesterday trying to buy clothes, but my orders cancelled because the items are not available any more. Would be good if you disable the opportunity to put item in a basket instead of taking my, as I was hoping, order back :)

Date of experience: November 24, 2017
Kansas
3 reviews
2 helpful votes
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Walmart has all of your needs. Prices can't be beat, though I don't know how well they treat their employees. I've heard both good and bad things. I assume it's all reliant on if the managers are well trained or not. Still a great place to shop.

Date of experience: March 15, 2018
Colorado
5 reviews
1 helpful vote
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Walmart always performs with the best prices around but their shipping/packaging is usually very poor. Products are thrown into boxes with no padding whatsoever, and given today's shipping companies -- yes, that means you UPS -- good luck getting an undamaged box and often undamaged product.

Date of experience: June 26, 2017
Michigan
9 reviews
5 helpful votes
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Most of the employees I have met are intelligent, hard working and very helpful, if not that knowledgeable about anything outside of their immediate department.
Walmart could benefit greatly with a little training diversity.

Date of experience: October 12, 2015
California
5 reviews
9 helpful votes
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Always feel bad ordering from this evil behemoth, knowing how badly they treat their employees etc. But when finances are tight, nothing beats Walmart's rock-bottom prices. Site is easy to use and both "ship to home" and "pick up at store" options worked well.

Date of experience: March 30, 2015
Arkansas
9 reviews
7 helpful votes
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I can find what I need at Walmart. But navigating through some of the rudest shoppers ever gets on my last nerve. Some of the employees are pleasant and helpful, while others come across like they don't want to actually help. Then there is the getting different answers from each associate. It's frustrating.

Date of experience: May 11, 2016
California
2 reviews
0 helpful votes
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New shopper to Walmart
December 11, 2016

I normally order on line and just recently used the Walmart site... very easy and user friendly. Also, visited local super store in Apple Valley and was happy to see great prices and especially getting personal customer service trying to find items. Will shop here again. Soon much more professional then Target. Great job!

Date of experience: December 11, 2016
Florida
2 reviews
2 helpful votes
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So convenient
May 19, 2016

Fast and free delivery if order is over $50. I use them all the time. Just keep track of your orders. Although rare, things can get mixed up but if you ever have a problem, they will fix it immediately.

Date of experience: May 19, 2016
Washington
6 reviews
13 helpful votes
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In Stock
June 4, 2016

One of the best for the value (financial + quality). Only problem... I shop at a super center where "in stock" items, things purchased regularly are often not in stock, particularly health and beauty items.

Date of experience: June 4, 2016
Canada
15 reviews
22 helpful votes
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Easy and Quick
June 20, 2016

Who doesn't love Walmart! Usually good prices, good sale items
And quick delivery. Service is great!
No complaints about the products. 4 stars because of frequency
That something I wanted was out of stock otherwise no issues
Either online ir in their stores.

Date of experience: June 19, 2016
Minnesota
2 reviews
19 helpful votes
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Buyer Beware
June 26, 2020

Some little idiot overcharged me by $60 for Easter merchandise listed as 90% off, then rang up four items over a dozen times - most of the time without the 90% off either. I've been trying to get my money back since APRIL. Multiple calls to CS, where they sent my info to a manager in the entirely wrong state. They keep referring me to a store manager, but they've never once answered a call. If you make the mistake of shopping with Walmart, watch every single price, because after all of this, I have no doubt they do this on purpose hoping we won't notice.

Date of experience: June 26, 2020
Michigan
2 reviews
2 helpful votes
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What a headache!
March 10, 2023

This s*it company constantly delays and cancels my orders. When I contact them, their customer service is all stupid Indians that can't speak English! Word of advice: do not shop this store if you want to deal with non-speaking morons.

Date of experience: March 10, 2023

Overview

Walmart has a rating of 2.5 stars from 4,412 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Walmart most frequently mention customer service, credit card and next day. Walmart ranks 696th among Discount Shopping sites.

service
694
value
636
shipping
539
returns
493
quality
575
+345