Walmart Questions & Answers

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Here’s what consumers have asked with answers from Walmart staff and previous consumers.

29 questions answered
7% answered in 1 day
Question:

I purchased a sewing machine less than 60 days ago & the price is less now. so walmart is due me a refund for the difference right?

Answer:

I believe u r due a refund

By Audrey F.
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Question:

How do i edit a product review that i already posted? my opinion has changed after a year of use on a phone and want to update my review.

Answer:

Go to your profile on site jabber and you will see all your reviews. Along the bottom of each review you will see options to edit and even remove your reviews. On Nov 2,2015, at 11:09 AM, SiteJabber info@sitejabber.com > wrote: A fellow Jabber is looking for some answers 11/2/2015 A fellow Jabber is looking for some answers QR: gn3RAy-bgquQkSE7TfGHu18iWXJmAHRQv1pu4UDxIW06abp6BiOuMnX53cwjeJocsUNd_9_z6mXZihsOpi1W6w== Hey Richard, Lawrence E. Left a question about Walmart.com. Since you left a review about this business, we thought you could help. Do you know the answer? Respond here. “How do I edit a product review that I already posted? My opinion has changed after a year of use on...” See the entire question Thanks for your help, The SiteJabber Team Stay Connected You’re receiving this email because you’re a beloved registered member of the SiteJabber community. We love your feedback, so if you got some, let us know. Copyright © SiteJabber, all rights reserved. To unsubscribe from these types of email, click here.

By Richard S.
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Question:

I need to send a complaint concerning a purchase made online on 11/3/15 funds were deducted and merchandise never received i sent a complaint to their corporate office, no response received. how do i escalate this issue

Answer:

I always shop for everything with a credit card with a great customer service that will get your money back for you. (Mine starts with an "A"). Actually, almost all credit cards will do this, so you don't have to keep getting lead in circles until the company who you purchased the item from exhausts you and you give up. This is their plan. Just make sure to keep as much info for proof as you can: emails (I always make contact through email so it's on record), receipts, order and shipping confirmations, tracking #'s, etc. I have even gotten money back from companies with very strict no refund policies. Let your CC company do the work for you. Many times when even a large corporation is contacted by your CC company, they'll solve the problem immediately to avoid the time it would take them to fight it. Someone above suggested the BBB, but that is more time consuming. Your CC can actually get your money credited back to your account much faster in less time.

By Wendell C.
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Question:

Why does walmart receives so many bad reviews, inside of stores an as well online?

Answer:

Prices are Horrible, you are stopped and accused of stealing at the door. Prices go up every singe week all over the store. Evil walmart Greed.

By cynthia m.
See more answers (5)
Question:

Are all the postings online legit?

Answer:

The peoples on line posts are hopefully, but as 4 advertising on line from random companies other than WALMART goes... that's a big probably NOT

By Kalvin S.
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Question:

If i can't pick up a site to store order is my money just refunded?

Answer:

Yes your money will be refunded as long as you have a receipt

By lou p.
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Question:

If anyone has successfully ordered from walmart.com , kindly share with me the type of credit card you use or which bank issues your credit card

Answer:

Ive shopped online an Ive had some good experience with ordering using my cards. Ive used visa and mastercard prepaid and check cards. But if you're gonna do a refund online it takes longer for your funds to be back into your account if using an prepaid instead of an check card. Check cards are easier to verify that's why it takes less time to refund.

By Dchele R.
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Question:

I have an item at walmart that was purchased ship to store but no longer want, i tried to cancel prior to delivery. how do i go about returning it if i haven't picked it up?

Answer:

If you don't pick it up within 7 days, Walmart will cancel at their end. It happened to me so I know firsthand

By Leanna S.
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Question:

How do i get a refund for items never received, when they have the "delivered" status

Answer:

This happens to me often, also! I may start shopping at Target. I have started shopping at Amazon and that has been so-so.

By Miss E.
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Question:

Walmart.com hang up on walmart . help me with issue with walmart .who can help

Answer:

I can try, but I need to know what the problem is exactly before I'll know how to help you.

By JoAnna Y.
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Typical questions asked:
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  • What is the return policy?
  • Where is the company located?

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