Chrono24 has a rating of 4.7 stars from 2,945 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 3rd among Marketplace sites.
I have bought several watches through Chrono24. The process is seamless, and communication and shipment tracking is top notch. Their certification program is also great when dealing with higher value watches.
I am a watch collector/enthusiast and I'm extremely thankful for the Chrono24 website/app and the Chrono 24 services. All of my many experiences as a buyer and seller have been trouble free. I have peace of mind using Chrono24 to buy and sell my watches. I also enjoy their magazine and market reports etc. Kudos to the Chrono24 team.
I have several purchases from Chrono24 and always find what I am looking for. The best Dealers and excellent, fast responses communication make doing business an excellent experience. Thank you for all the help. I'll be back for another watch!
It was my first experience with Chro 24. I had my reservations but all the reviews that I read beforehand gave me confidence in making my first transaction. I wasn't disappointed. Doing business with Chrono 24 exceeded my expectations. I'm looking for my next watch now!
Being a hard core car guy since my youth, of course I have been looking to treat myself to the Tag Heure, Monaco, Caliber 12 watch that the coolest car guy, race driver, and movie star, Steve McQueen, wore. I finally decided to pull the trigger. Began the search once again. Chrono24 has always been one of the places I searched for the right buy, but never used them before. However, the reviews I read seemed to stack up more to the plus side. The seller I found was Las Vegas Jewelry & Coin Buyers. I almost passed on them because of how many horrific reviews they have. That said, they have just as many, maybe a little more great reviews. Having family in that business in Brooklyn NY, and having worked there in my youth, I am well acquainted with how insane many humans are when it cam to the value of their personal stuff, thus, I attributed 99% of the bad reviews to that. Longer story short, I went ahead with the purchase, dealt with Steve at LV jewelry & Coin, and they were 100%. Fast to answer questions through Chrono24, fast shipping, and bomb-proof packaging. The watch was used, but in like new condition. Could not be happier with the entire experience. I would highly recommend using both the Chrono24 platform and the Las Vegas Jewelry & Coin Buyers establishment if they have what you want. Thanks guys!
This is my 3rd or 4th time purchasing something from Chrono 24. With the exception of a shipping delay (Not caused by seller or Chron24), this was a smooth sale of a beautiful piece. The Bluesy is my "grail" watch! Super pleased
Every single purchasing experience has been outstanding. This is definetely my preferred site to purchase expensive watches without having to worry about being scammed.
I had the pleasure of importing my first omega from Japan with a seller on chrono24. I found the platform user friends and I had piece of mind with the escrow service for me as the end buyer. I plan on doing business on this platform in the future
This was my first order with Chrono24 and it was awesome! Great watch, great price, great dealer, great experience. I will definitely be ordering more.
There description was spot on, the watch was in great condition was delivered and processed quickly, had a small problem with the UPS facility was attempting to schedule a pickup but the Longwood Florida facility was permently closed down so I had no idea where the watch was located.
The service provided by Chrono24 is forthright and most welcome. They remove any unnecessary complications in the transaction process.
Chrono24 is a great way to buy watches. Haven't bought from a private seller yet, but working with the ADs on the site was great.
Watch looked like new, shipping was super fast and packaging was excellent. Will be taking it to tag store to have it checked out to be sure 100%.
First time using this website. Looked around on the web and saw they were legit and used their site to make my first watch purchase. Was a little hesitant due to overseas purchase of a lot of money. But everything went smoothly and I trusted their process and their dealer. Don't have the money now, but will definitely use this website in the future for another purchase.
Houbidou and Chrono24 are amazing. If you use Houbidou to buy your Swiss watch and use the Chrono24 platform, you are winning.
I recently purchased a pre-owned Rolex Sea Dweller. I opted for the Certification through Chrono24. I don't know why someone wouldn't spend the additional $249 to do so. They acted quickly. The communication was top tear, and it afforded me additional piece of mind on the piece I was purchasing. Can never have too much protection in today's day and age. Won't hesitate to do it again.
From start to finish, my overseas purchasing experience was top-notch. I was confident throughout the whole process and would do it all over again in a heartbeat!
Wanted to buy a special item for a milestone birthday. Recipient found a watch they liked and we went from there. Navigating customs into the US required some attention and Chrono24 was communicative and helpful along the way. Recipient loves the watch and we are very happy with the entire process.
Another smooth transaction with chrono24. Fast shipping & easy shipping. Also the watch was as advertised. Thanks again
I had a very good experience with Chrono24. They are easy to use and very effective. I will use them again to buy or sell a watch.
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.