Overview
Chrono24 has a rating of 4.7 stars from 2,946 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 3rd among Marketplace sites.
I had an excellent experience with Chrono24! Their professionalism, attention to detail, and commitment to customer satisfaction were unmatched. The entire process was seamless, and the watch was exactly as described—authentic, high-quality, and delivered promptly. Communication was clear and responsive, which made the transaction even smoother. I couldn't be happier and highly recommend to anyone looking for fantastic service all around!
Most of my watches have come from chrono24, my first purchase was a Rolex explore, second was an omega speedmaster, third was a Rolex batgirl and finally a Rolex sub no date. I've had a negative experience with AD and a positive experience on Chrono 24.
Marc shipped the watch promptly, included all boxes and paper. Great communication. Highly recommended dealer.
Working through Chrono24 and the international seller was seamless and professional.
Both parties were responsive
Very quick and seamless process. Very professional dealer with excellent communication, packaging, exactly as advertised. Would definitely recommend!
First, the website is very easy to navigate and which makes searching, browsing and purchasing watches very easy to do. Second, the format of the sale is simple and avoids annoying bidding wars found on other platforms. Lastly, I like knowing that they stand behind the sale of items on the site and hold funds in escrow until after the watch has been delivered and inspected.
I've purchased a few watches on Chrono24 now. The experience has been seamless with the app, and the watch sellers. It's definitely my number one spot to buy watches.
Thank you for all you do!
I was very pleased with Chrono24. Chrono24 used my previous entries regarding my interest in this item and "found" a suitable piece that matched my preferences. Once they recommended the item, I contacted the seller and made the purchase with ease. The item was delivered the very next day in pristine condition. Without the assistance and involvement of Chrono24, this wouldn't have been on my radar and would never have happened. Thank you, Chrono24
Purchased a Rolex Explorer II using this platform for the first time. An absolutely flawless transaction and very happy I joined.
I would like to inform you that I submitted the purchased chopard clock to the official Chopar shop in Athens and they told me that a number of bracelet stones have been replaced and therefore are not original ones.
Everything about my experience was flawless! The selection offered. The commutation between myself and the dealer was great! I appreciated the way C24 moderated communication both before, during and after the purchase. From my very first question about the product, all the way through receiving the watch was handled perfectly.
This is the third purchase I have made through Chrono24. I'm very pleased with the communication, updates etc. All three watches exceeded my expectations and has given me the confidence to make Chrono24 my "go-to" for future purchases.
BTW...The Universal Geneve I just bought is excellent!
For me was a very especial transaction, easy to buy, and the seller was very responsive and very professional, I'm so happy about my watch!
This was my first purchase via Chrono24, and I'm satisfied. I like the escrew setup and the selection. Will use this platform again in the future.
The buying experience was very straight forward. The website was easy to use and communication with the dealer selling the watch worked well. I would definitely use this again.
Excellent website to find your next watch. It is also easy to find the specifications of each watch and allows you to evaluate how the market is doing. Thank you very much.
The Chrono 24 team are truly outstanding professionals. All communications are honest and they make the buying experience pleasant. If
I have purchased 3 watches through Chrono 24. Each time has been problem free. I appreciate the selection Chrono 24 offers and trust their process. I will be back for more.
This was my first used watch purchase and was hesitant to purchase this way. After learning that the funds go in an escrow account for 14 days to give me time to confirm the watch was not fake I decided to take a chance and I'm glad I did. The watch was delivered quickly, as pictured with all the warranty cards. I was then able to take it and confirm it was not a fake. Happy with my purchase and will use this site in the future for more purchases.
I only buy from the dealers in Chrono24 that are "highly rated". They, and Chrono24 never disappoint.
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- Karlsruhe, CA
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members