I was looking for over the garden wall on Bluray, most places didn't have stock but Amazon did for £49.99 so I ordered it. I waited two days for it arrive, when it arrived something felt off, the parcel was really tiny, light weight and it was in a wafer thin plastic bag and it had no weight to it. I opened the parcel and looked inside and my suspicions only grew, I opened the movie case which was flimsy and I carefully removed the disk and looked at the back of the bluray to see that there were tell tale marks where the blank had been burnt off using a home computer and I could instantly tell it was a counterfeit Bluray
I left feedback on Amazon which was removed by Amazon promptly. I really feel that Amazon don't care that they are breaking the law by selling illegal counterfeit copies of Blurays, it's almost as if they can act with immunity and the authorities just ignore reports of illegal goods being sold.
Blank bluray disks when you burn files to them from a pc or laptop they leave rings on the back of the disk where the laser has transferred the data, on genuine movies you can ill never see this because the film companies use UV treatment such as pulse UV or Uv resin to remove the lines caused by the laser, another tell tale sign is that most blank bluray disks are either purple or grey Colored where as genuine ones will be a shiny gold or silver Color and will be highly reflective where are blanks once burnt will not.
I did get a refund on my order as I returned it straight away but that's not the point, the only other seller which had one left in stock is now out of stock and I can no longer get Over The Garden Wall on Bluray, eBay has some but like very very suspiciously like the counterfeit one I had from Amazon and they are asking £100 to £150 for them.
Be very very careful when buying stuff from Amazon uk as this isn't the first issue I've had on Amazon and what concerns me is that Amazon sells medicines and I ask myself could stuff like the medicines also be counterfeit? What actions to Amazon take to protect consumers? I don't think that they do. The item was dispatched from Amazon they had it in stock and they did zero checks to make sure the item was genuine.
I haven't received my gift cards from Amazon or apple. I am not thrilled this was stuff I needed for Christmas. I never had issues before till now!
Completely fraudulent company (thieves)
They steal from their customers! They lied and said they refunded me 8 times! These people should be in jail along with their whole executive office!
Return policy horror! Never buy from them anymore!
I have 3 returns that are stuck at processing. I checked every day and the refund dates keep on changing. Now there's a message that asks me to contact customer service for my items. I've contacted them and I was told 4 different answers. All I know is they received the items on September 17th and they say I have to wait until November 17th! 2 months for a refund? Horrible customer service, especially that I order everything from them. Never again for real this time! I have screenshot proof! Here is the message written when I check my 3 refund statutes, I contacted them as the message asks, theirs no point since they can't help you with anything! Message From Amazon: Refund not issued: "Your refund could not be issued as the return is stuck in processing
Don't worry! Our Customer Service can help you with your refund". Need I say more?
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Amazon is beginning to fall downhill. They are selling bad parts on their site. You have to get insurance with EVERYTHING you buy. Cause customer service is HORRIBLE. If you buy something from their site and the product is no good. They will do nothing to fix the situation. They will tell you to file a complaint with the Attorney General. Tread lightly with them. I would never recommend Amazon to anyone. Shopping on Amazon is like a gamble now.
A few weeks ago I was dropping someone off at 549 Howe St in Vancouver, BC.
I was stopped in a loading zone which ad a business vehicle I have the right to do so as I was conducting business at the time.
This dumbass driver pulled up behind me and started knocking on my window and basically being an idiot.
I told him that I had the right to use the loading zone and like a moron he just kept knocking on my window thinking I would just move.
I told him to get lost and I wasn't moving.
I told him that he can either park in the bus zone or find different parking.
I then got out of my vehicle and took pictures of his.
I then tried with absolutely no success to file a complaint to the owner or the company itself.
Guess what apparently Amazon doesn't accept complaints about the idiots that they hire as drivers.
Unless you have a complaint about a product you ordered, good luck filling a complaint.
Paid good extra money for next day delivery. Amazon said it was coming on time. Late in the day I called to inquire about order, I was told it was sitting on the line in the distribution center, not moving, and unknown when I would get it. This morning, another day later, still not shipped, no delivery time listed on a next day delivery. I should have checked elsewhere first for my item, Ebay, Walmart, Direct from a seller, maybe even Temu. This is a part for a heating system, starting to get some cold nights here in the northeast.
Shopping from home is super comfy and the fast shipping is a huge plus. I docked a star because some pricey items turn out to be fakes and Amazon doesn't seem to do much about it. But overall, I'm pretty happy with most of my purchases, they arrive quickly and are packaged well.
I've bought from many online stores, including clothing companies. But Amazon has the best customer service.
They always refund me if the seller doesn't deliver or if there's a problem with the product.
They're quick to solve any issues I have.
They always offer great solutions, like replacements or refunds.
I shop at Amazon frequently. It is so much more convenient for me. When I order the X Large bags of dogfood it is great that it comes right to my door. I luv their customer service and their fair policies. Everything I have ordered has arrived in perfect condition except chips & crackers.
I learned they don't travel well through Amazon shipping. LOL
I've continued to buy thousands of dollars with Amazon because they're the best gig for batch buying across multiple product categories, but if I lived in the States more often I would buy local when possible. Reviews are still a joke, but they give a general wind of what to expect. Way too many fakes still, but this is the system we have. Not the cheapest by far, but the most convenient. Sad they kind of sucked the soul out of whole foods too. Yes, like Wallymart, they are too big to fail.
I've been using Amazon.com for over a decade with mostly positive experiences (I usually buy in batches of $1000 since I live overseas most of the time). Lately, I find their platform very troubling. Last week the android app self-bought some off-brand deep muscle massager in my pocket overseas, and was set to buy 4 more. I discovered this by a confirmation e-mail which showed it was going to send the pocket-purchase to a USA hotel address I used months ago. How does this happen, I didn't have one-click buy on, and when I go to buy products for real, they make me follow many steps.
Another thing I've noticed in the last two years is the blatant AI price manipulation when you leave multiple products in your cart while evaluating them. The prices for those items keep going up, then down a bit, then really up, then they start playing with availability. There is no longer any price guarantee so when I finally paid for my purchase, many of the "in cart" items had noticeably increased. Yet, even two days later when checking prices I found the items has returned to the lower price. Many examples of this, so don't keep items in your cart.
Fake branded products are a real problem on Amazon, I have bought several by accident. User reviews are also being faked, you can read 4-5 star reviews that have nothing to do with the actual product. If you don't believe me read reviews on "sonic bark controllers". I've noticed products that have lots of bad reviews are being cancelled, then resold as a new product to shed the bad reviews. Total manipulation. Most of these products aren't for large dollar items so most of us don't bother to send back. The few time I've bought and left negative reviews, somehow the seller is able to get my real email and write notes begging me to change my review "my family depends on my sales..."
If Amazon has more money than god, why aren't they securing the platform and protecting the buyers? They make more sales not doing so... Again, another example of a good company corrupted by money. I will only be buying things I can't find anywhere else, in fact, I think Walmart is probably the good guys now compared to Amazon. So sad, greed and unregulated capitalism once again doesn't protect the buyer. The "Market" will eventually correct itself? I sure hope so, but it's always at the expense of the little guy.
Love shopping on Amazon bc you receive the products fast and the return policy is easy however for a while now I've noticed a problem in their review department. If something has good reviews when you read those reviews they are all actually about a whole different product. For instance, I was looking at a facial steamer but all the reviews where about a set of pots and pans... I've even contacted Amazon customer service multiple times but the problem still persists. Since I can't trust the reviews it makes my purchasing decision harder. I normally go on the Walmart app to check reviews before purchasing on Amazon.
I realized that I forgot to mention all the other bad experiences that I had. They have terrible customer service. They never tell you specifically that you need to have a certain percentage of original content over referenced content. Even if you use references, they can block your book and eventually they will terminate your account. They request you for proof that you have permission to use certain content even when you reference the site you used it from. These people are heartless. I lost opportunities to publish books in Kindle Unlimited for this reason and also losing the royalties is even worse.
Ordered on November 4,2024
WBHome 5 Feet Christmas Tree, Pre-lit Premium Spruce Hinged Artificial Christmas Tree with 200 Lights, 539 Branch Tips
Sold by: SC Outlets
Ordered on November 4,2024 Order# **************649 WBHome 5 Feet Christmas Tree, Pre-lit Premium Spruce Hinged Artificial Christmas Tree with 200 Lights, 539 Branch Tips WAS SUPPOSED TO BE DELIVERED NOVEMBER 19TH WHERE IS IT?
ARAMEX RECEIVED THIS ITEM NOVEMBER 12 in the Philippines And has UNLAWFULLY HELD THE ITEM! DELIVERY WAS PROMISED NO LATER THAN NOVEMBER 19
3 OF YOUR "CUSTOMER SERVICE REPS" ABANDONED THE CHAT afridhi, Ilma AND Fazil! ALL THREE OF THEM WERE JUST COPYING AND PASTING RESPONSES, FAZIL PRETENDING HE WAS A SUPERVISOR. NOT ONE OF THEM DID A DAMN THING TO HELP! THEY WERE JUST COPYING AND PASTING RESPONSES, AMAZON PROMISED DELIVERY BY 19 NOVEMBER 2024, PACKAGE HAS DISAPPEARED OFF ALL TRACKING, AND HAS BEEN DELAYED AN ADDITIONAL 8 DAYS! AFTER BEING UNLAWFULLY HELD FROM 12 NOVEMBER 2024! AMAZON'S SHADY SHIPPING PRACTICES HAVE RUINED MY SON'S CHRISTMAS HOMECOMING FROM ACTIVE DUTY AFTER BEING HURT ON DUTY! (HE IS DUE HOME 23 NOVEMBER 2024) SO THANK YOU AMAZON FOR RUINING ALL OF THAT FOR HIM AND US!
This company couldn't deliver a terd on time anymore! Last 3 packages were delayed! Not worth the money! Out of the past year this has happened over and over again! Either need to hire true Americans or close your doors! Amazon sucks!
Amazon has lost my package, now I must do review and another month after investigation they will only come back to me. NO refund or even resending of Item. Absolutely unacceptable! I have not even received the email to compile my report!
Ordered a set of 8 Fuel Injectors for a Ford Van, promised next day delivery. Next day a shipping envelope, NOT large enough to hold order was delivered to house with, the flap having never been sealed. The removal strip, which you pull off to seal envelop was still in place. When Amazon was contacted, the said it would take a couple weeks for them to determine what happened, so we had to order another set from a different vendor to repair my vehicle, so now payment two for parts.
I made a payment for a package which was supposed to be delivered but was never delivered. I contacted support but never got a reasonable response. I couldn't get my funds back until i got help from TRUSTRECLAIM.com
Amazon is a fraud. Their reviews are false and misleading. Their customer service agents are from the lowest part of the barrel they can find. They read you a script from a card and do nothing to help.
Tgey delayed a package for 5 days with no justification and nothing letting me know.
Then when I try to get a refund they lie to you and either say it shipped or tgey can't give you a refund because it posted already.
FALSE ADVERTISMENT, FAKE REVIEWS, AND INCOMPETENT CUSTOMER SERVICE. THE RECIPT FOR DISASTER.
SEE YOU IN COURT AMAZON!
Answer: 1 (888) 280-3321
Answer: Bought a hair dryer for my daughter in Melbourne. Arrived no probs.
Answer: I have never shipped or had things shipped to or from Australia. Sorry
Answer: This problem began when Amazon Market Place started up and when I saw how bad it was with sellers selling at 3 to 4 times the full retail price at other online stores, it was a hint for me to stop supporting Amazon Market Place. If its sold by Amazon, I might buy it but I do my utmost to find a lower price so I don't have to buy it from Amazon. More often than not Bestbuy or Staples has it for the same or lower price. Bought an Asus RT AC 5300 from Bestbuy for 500 Canadian and it doesn't sell for less at Amazon. Returns are no hassle 30 day returns and no shipping just take it to a local retail store and that saves the wrapping and shipping.
Answer: Yes I do on the items I purchase and also through google and sitejabber
Answer: It takes longer if you don't pay monthly for Amazon prime.
Answer: The shipping cost is in the listing if that's what you're asking. If you click on new/used, it will be below the cost. If you have Prime, most things are free shipping.
Answer: You answer on the actual question I believe.
Answer: The above answers are good - I agree that a personal contact on the phone is best. - Go to 'Your Account', then click 'Let Us Help You' -then click Help - Then 'need more help',- then click 'Contact Us' - fill out the 3 steps and choose 'more no norder questions, - then clock on phone - from there it will direct you (how long the wait etc and they call you back)
Amazon has a rating of 3 stars from 10,453 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Amazon most frequently mention customer service, free shipping and prime member. Amazon ranks 2nd among Marketplace sites.