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This company has a 14 day returns policy, except they don't refund your money! The phone was brand new, but the screen wouldn't lock during a call, so all buttons got pressed accidentally and it was impossible to keep talking. Their tech tells me its completely fine, so it is not possible to handle it as a repair. Then they state your item has scratches and it can't be refunded either... but it had no scratches when I sent it and, THEY SENT FOTOS OF DIFFERENT SCRATCHES, DIFFERENT MOBILES! They are just trying to deceive customers! This has been going on for months, and I want my money back. Do not buy from this store.
Tip for consumers:
Beware of this company: even if they claim they have a good returns policy, they won't accept any return or repair, but try to deceive you instead. Take a look on this site too: https://www.facebook.com/pg/eglobalcentralau/reviews/
Products used:
None. I am still trying to get a refund for the Xiaomi Redmi Note 8 I bought from them.
Patricia R.'s review of eGlobalCentral earned 2 Very Helpful votes
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