eFavorMartReviews 422

This champagne wall makes wedding toast so much easier. Assembly is simple and shipping was fast. Great product.

I felt taken in by your return policy. It should be stated more clearly that it cost so much to send back! I ended up with a $5 credit and now have to take the time to list and resale! Hopefully i can recoup my money back. Severely disappointed!

Ordered product paid for 2 day shipping, never heard anything from company. Basically took out money and ran. Still no product

I ordered these candles in gold. I have them on my fireplace mantel. They are beautiful and have multiple lighting settings and a timer option when you use the remote control. They take quite a few batteries, 3 AAA each. I have not used them long enough to tell how fast they eat batteries. Overall, I'm satisfied with my purchase. It was a great price, and the delivery was fast.

This company always ships before the intended date and have amazing prices... I had an issue and they took care of it for me. Perfect customer service... ordered about 6 times from this company never had any complaints

Just what I wanted. Perfect quality! Having my annual family gathering for the holidays and wanted something better than standard disposable plates. These will be a hit!

I tried to return three items on their website. It says no hassle returns. They expected me to pay more money to ship the item back then the item was worth-- they tell you to keep the merchandise and they will give you six dollar credit but then they will charge you over six dollars for shipping. They are not an honest company and their products are very low quality. I do not recommend anybody purchasing anything from this company. Whatever you buy is yours whether you like it or not because they will charge you more than the item is worth to get a return label beware and go elsewhere!

I had the worst experience ever. They sent me one return label to return a runner and a cake stand. Charged me $17 and said to put a runner and a cake stand in the same box. HOW? Please tell me how. Or they say I can pay another $17 to get a second label. Really?

I had to make a last minute order for my family reunion, shipping was fast and my order was accurate!

I ordered personalized napkins for my daughters wedding. They can in a plastic bag and were crumpled. I paid over $50 for them and they offered me a $15 refund and told me to sit something heavy on them. I not happy

I ordered some curtains and the shipping charge at the time was the same as the cost if the curtains. The curtains are and they are charging me an additional cash on delivery fees meaning I will have now paid twice the amount I paid for the product for shipping. Be Leary if this company.

Product worked great for the event! Super easy assembly. Crowd favorite and looked super nice with a balloon arch behind it.

I ordered three arches from efavormart and two completely broke when I tried to set them up. I took pictures and went to leave a review. Funny. I tried a few times over a couple of days and the website wouldn't let me leave reviews or stars below 3. It did let me leave a 4 star review for the one I liked though. No wonder the reviews were all spectacular when I first found the site. I thought for sure I hit the jackpot on price and quality. Turns out it's all a scam. I then looked through countless other items. They've sold millions of dollars in products and no 1 and 2 star reviews. Only 3 and above. Now I know why.

It also wouldn't let me apply for a refund through their refund section and upload photos of the damaged product.

I sent them an email and three days go by with no answer. So yesterday I tried to the chat button again. The agent said they would give me a 35% refund as a credit to the store. I said no way. It's broken and wasn't able to be used. I woke up this morning and they've issued a refund but not the amount needed.

Love all the products that I order from this company! The ring was a huge hit at the bridal show and for the baby shower.

Never will order from efavormart again!
I purchase a gift and needed to return. Efavormart wanted to charge me more money for the return shipping cost then the item was worth. They offered a 13.00 return on a 34.00 purchase and asked me to keep my item( which I do not want) their online return policy reads efavornart will furnish return shipping labels see below copy and paste from their web site!
Not true!
Returns Information
Our Hassle-Free Returns Promise
Unlike other retailers, we won't penalize you for a return. There's no restocking fee, no deductions & we even offer FREE return labels for your convenience

I will not be shopping with this vendor ever again. I ordered 9 tablecloth and only received 6. I immediately contact them and chatted with Nick H and was advised they can reship my items in 5-7 business days and If i wanted expedited shipping since my event is Saturday, I will have to pay an additional fee for their warehouse mistake. The box my item came in was not even big enough to fit 9 tablecloths. I am so disappointed because as a new event planner, I thought I found a good vendor.

I CAN NOT BELIEVE HOW INCREDIBLY IRRESPONSIBLE eFavormart is in dealing with their international suppliers! AND they say most shipments are shipped from California and that may be true since i received my items in 4 days, but i was charged for international shipping costs! I complained twice and all i get is they have no control over international taxes and duty. THAT IS A LIE, they choose not to, and i am sure they pocket this for themselves. I am too afraid to return my purchases in fear of extra costs. This is my second time ordering from them, the first time i NEVER had this issue. I WILL NEVER ORDER FROM THEM. Shame on them.