I ordered three arches from efavormart and two completely broke when I tried to set them up. I took pictures and went to leave a review. Funny. I tried a few times over a couple of days and the website wouldn't let me leave reviews or stars below 3. It did let me leave a 4 star review for the one I liked though. No wonder the reviews were all spectacular when I first found the site. I thought for sure I hit the jackpot on price and quality. Turns out it's all a scam. I then looked through countless other items. They've sold millions of dollars in products and no 1 and 2 star reviews. Only 3 and above. Now I know why.
It also wouldn't let me apply for a refund through their refund section and upload photos of the damaged product.
I sent them an email and three days go by with no answer. So yesterday I tried to the chat button again. The agent said they would give me a 35% refund as a credit to the store. I said no way. It's broken and wasn't able to be used. I woke up this morning and they've issued a refund but not the amount needed.