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Courtney g.

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Experience: Clothing & Fashion

Member since September 2017

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1 Review by Courtney


I recently bought the original harley quinn jumpsuit at a £80.20. It then arrived ages after it was supposed to arrive. After them emailing me to say they had 7 days off and would ship it immediately. Which i was not informed by!
I then recieved the item and it was nothing like they advertised the zip was down the front not the back, the headpiece was attatched when they said that it wasn't! I then ask for a refund which they accepted then i asked for the money back which would cost me £10.70 to send it back which was more than what i paid to get it shipped even though the website said it was free shipping. I then get a reply asking what do i mean get a refund but not send it back. So i then replied to them again saying no i want my full refund of £80.20 and the £10.70 it would cost to send it back. Which was met with no reply and then i get an email at 1.25am this morning saying that my return request has been rejected! When they knew i was going to be sending it back! I desperately need that money as i couldn't afford to spare it at the time either.

So i then sent them an email as i'm absolutely fumming! I won't ever be buying from them again and i will also be telling other people not too. Then i go to try find a number to call them as you can only contact them via email and now i find that the website has been shut down! Convienient much!

Does anyone know anywhere where i can take this further please? As this is outragious.

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