EFun.topReviews 64

I ordered a Warwolf e-cig mod back in the first week of October from Efun.top. It took well over a month for me to receive what I paid for! When I inquired as to what the delay was, they told me they were on vacation for a couple of weeks and my order would be placed when they returned - what a pile of crap!

When the order was finally placed, it still took more WEEKS for my product to arrive. When I made further inquiries as to why my product still had not arrived, I was sent a snapshot of where in the shipping process it was; "IN CHINESE!"

When I finally received the e-cig mod, IT COMPLETELY QUIT AFTER ONLY TWO WEEKS of operation!

DO NOT PURCHASE ANYTHING FROM THESE PEOPLE! I should have checked before I ordered: they have no customer service phone number, or address on their website. So, what are they trying to hide. Rip-off artists I would imagine; and I just got screwed out of 40 dollars!

Hi, i just want to warn for a possible checkout page hack at Efun.Top site during the last weekend of July.

Here is the story, i leave conclusions to you.
During the last weekend of July 2018 i was browsing Efun.Top to find some deals to buy, as i usually do.
When i putted some stuff to my cart and checked for the final price (item price + Shipping) i realized that there was a $25 discount! That discount was not mentioned anywhere in the site. I tried different products, i also called my friends to check it out and it was there. $25 discount per order! So, we decide to buy stuff. That was wonderful!

BUT... when we tried to checkout and we choose PAYPAL payment, NEW FIELDS appeared on the page, asking our CREDIT CARD"S infos for verification purpose, as it was mentioned beneath these fiels. I was stunned, i said to my friend that was NOT NORMAL process. We use PAYPAL just to not give to anyone our bank and card infos. It was so suspicious. Without filling your card's infos the process was stopping there. No way to check out. After thinking for sometime, I thought that EFUN.TOP is a big store, i will trust it. I knew by facts that these days they was making changes to warehouse location, maybe they update their systems too. So i trusted the process and entered my card's infos and ordered the items i wanted.

That was in Saturday 07/29/2018. At Monday, an email came from Efun and informed us, that during the weekend a wrong discount coupon was running and if we wanted the ordered products we had to pay the difference for the actual price or ask for a refund of what we had paid.

I decided having a refund and i mentioned the strange fact that their checkout page was asking for our CREDIT card's infos. I also asked them DIRECTLY to verify me that IT WAS NOT A HACK and it was just a SYSTEM GLITCH like the wrong coupon.

Their answer " sorry about the trouble you met. Let me answer one by one
1as the paypal issue. In short, that's ok, no one stole your information. "

BUT at September 10, my friend who we made the transactions together called me and told me that his card was hacked ant someone charged him 80 euros for plane tickets, after that i checked my card. I was hacked and charged too for 40 euros.
Of course we called our bank and cancelled the cards and we went to the police to press charges for any might be responsible for this.

I always use PAYPAL for my transactions the last 12 years. The only website that i FORCED to give my PERSONAL infos was Efun.Top. One month later i was hacked. When I wrote them, at September 11, and i told them the story no answer from them yet.

So this is a WARNING too. Whoever did transactions at July 29/30 2018, and at checkout page, after choosing PAYPAL was also asking for additional credit card's infos was probably hacked too. Check your card's account for unwanted charges.

Any other conclusion, i leave it to you.

Efun.top is a garbage place to do business with. They will take your money, not ship your items, constantly change their story, stall, lie, and when all else fails offer you $1.98 worth of cotton bacon lol. Here's my story:

On the 25th of February I placed a pre sale order for a Themis RTA and a Blade Mod. The pre sale ended on the 28th of February, the same day the Chinese holiday ended. I got an email confirmation letting me know the items would be shipped after the holiday ended. After the 28th rolled around and my items didn't get shipped, I tried contacting them. They are almost never available on their Zendesk web chat during the hours they say they are working, so I emailed them. Never got a response back.

A couple days later (March 1st) I was able to reach a rep on their Zendesk chat. I was told the items should be shipped out next week, because they were very busy coming back from the holiday. Okay, fair enough. At the end of the next week, my items still hadn't been shipped. So, once again I contacted them through email and left messages with Zendesk since they once again were not available during their working hours. I once again get no response.

I went on their website and emailed every address they had on there, and finally got a response on March 9th. Their response was this: "Hi GeekVape Blade TC Box MOD 235W this item only black in stock now other colors all presale please wait kindly". Which is a lie. I went on their website and took screenshots showing that no where does it say the items are on pre sale. I sent over those screenshots, as well as screenshots from when I placed the order showing the pre sale date ending the 28th, as well as their invoice stating the items would be shipped after the holiday was over.

I told them at that point their behavior was unacceptable, I wanted my items shipped asap. If they couldn't ship my items within a timely manner, that I would be willing to give them more time in exchange for a partial refund or store credit. First, they told me they would ship my items in a week, but offer no credit. Then they backpedaled, changed it to "sometime around March 23rd", and offered two packages of cotton bacon (which they sell for $. 98 a piece) to compensate me. At this point, that feels like a slap in the face.

Just to give you guys some perspective, directvapor.com was two days late shipping an order out. They immediately apologized when I called to find out what was happening and gave me a $20 credit for their error. The whole order was like $22 and some change. My order with efun.top was $65 and some change, shipping out almost a month late, and they offered $1.98 worth of cotton. So yeah, I'm in the middle of a claim with PayPal now. This was supposed to be a birthday gift for my fiancé. Thanks efun.top for being scumbags, I will make sure everyone knows how you treat your customers.

Very good customer service and never had problems with orders, And all of the stuff I bought were authentic via the scratch codes and so on.