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EFun.top Reviews Summary
EFun.top has a rating of 4.1 stars from 64 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EFun.top most frequently mention customer service and vape stuff. EFun.top ranks 19th among Ecigarettes sites.
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No matter what you need they got ur back fam
First place i check whenever i need some vaping merch
By vapers for vapers
Efun.top is really a professional seller. My request came fast and all parts are in good condition
Thanks anlot
I love this website because everything is there
I'm always sell from him
I recommend this website to my best friends
Probably the best vape stuff supplier They have great costumer support and very cheap prices for authentic stuff, highly recommend
I ordered from them few times they have a great prices for auhentic products.
Also the customer services are really good. Shipping was pretty good 1 week to have the stuff shipped to saudi arabia
Had 3 orders with efun.top all arrived in one week. Like their customer service always replying fast.
One of the best online stores, they have a very good collection with the cheapest price.
Also there customer service is real good.
Great variety of products, excellent service and fast shipping.
I will definitely go back for more.
One of the best sites I shop at.
Efun is a phenomenal site that combines good prices, wide range of products and the best customer services.
They are really the best
I've ordered small things from them before with no problems. Recently i had the bright idea of buying some things to make money selling. I spent a total of nearly 400 dollars. Never received my order, they wont answer emails, gosh i feel so stupid. Why are people so terrible?
Ordered dec 6th shipped to another spot in china on dec 15th and then no activity. Usps can't track it. Efun can't track it. All they say is wait 60 days. This company is using my money with no proof it shipped. Scam. Run away. Don't let them advertise their scam.
I did not order from the pre-order but stuff in stock and they havnt made it to the post office now in 8 days.
Only pre-adviced
It was my first order from efun.top, good price, and answered my questions patiently.
PACKAGE LOST AND NO HELP FROM CUSTOMER SERVICE. HAVE TO FILE PAYPAL CLAIM. PROBLEM WITH UNDERSTANDING ENGLISH. I WILL NOT DO ANY FURTHER BUSINESS WITH THEM
I placed an order by mistake, wrote an email to ask cancel order and refund. They told me it always completed in 48 hours. Actually they did that, honest service, nice store.
Then I ordered a kanger dripbox kit, it is authentic as they said in the page. Arrived in 10 days.
Nice kit, awesome experience. I will keep them in my book.
As to my efun order, cannot be better more. Picked up for shipment on 3/26, and was delivered and signed for on 4/3 by ems. Can't beat that. Their shipping and prices are pretty fantastic!
Don't waste your time or be enticed by "cheap prices"... These guys are a pathetic joke.
First off, half the products they do not actually have in inventory whatsoever. There "pre release" is a scam. They take your money for products they don't actually have. Once the product is "released" they then email you explaining the "manufacture discontinued product", they then will tell you to buy something else and a refund will take 3-4 months. (They know anything after 30 days is non returnable and you are screwed, so they buy time) They essentially get hundreds of "pre release" customers taking their money and then find ways not to return the money or have you use it as a "credit". (basically doing anything to keep your money). Secondly, I have ordered from them (vaping mod) and they send me some defective clone that obviously is not original. I wanted a return (less than 7 days after I received product) they then asked me to send a 10 minute video of the problem. (which I laughed at). I did send them pictures of the problems and the only reply I got was "Thats not good, use another battery" THEY WILL FIND ANYWAY NOT TO REFUND YOUR MONEY! I had to open a pay pal dispute in which pay pal stopped their funds and they lost the case. Save yourself a headache and DO NOT use these guys. I also want to mention that manufactures will NOT warranty products purchased from Efun.top (obvious reasons)
Sorry to hear that. I want to say something about this:
First, Pre-sale is the product that not in stock now, and we will offer an estimate delivery time according factory. If there is any change from factory we will inform our customers at the first time. According our pre sale policy, if you don't want the pre sale item, then you can ask refund or change to other items. NO ONE refund has been over 48hours, this is the rule of our refund policy, and we didn't ask any ship back if your item is recived as a defective in 7 days. What's more, we sale most authentic items, but also some other clone items which are ALL CLAIMED in website it is Authentic OR ClONE. Plesae check infomation carefully before you order that.
Second, Every merchant has his own replacement or refund policy. What we need is a video to show that problem to us, this is a very normal require and once we checked, we will refund or send replacement immediately. I don't know why you are so angry with that if your video cannot show the problem clearly.
Thirdly I want to say why factory don't offer warranty policy for efun, but EFUN has offer warranty to your guys:
As you know, efun top has the supper bottom price for you guys which is against factory sale rule, however, we are always doing our best to get the premium goods at high price, sale it with low profit, to offer good service, warranty. We do all these for customers, but it harm factories benifits. They are angry with us, but they have no idea about us. This is why we stay here, always, best price, best service, honnest itmes. We are so disappointed that we do that as the normal process but maybe our customers didn't use fitable words that made you so angry with us. Here I appologise to you for all inconvenience, but i cannot agree with your words on efun.top. Thank you and have a great day!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Sorry for that.
Please check one thing first:
Please help to check, if your online chat with our customer service in our OFF time, so we will reply you with emails when we are working;
If you send emails to our customer service, I'm sorry we will reply it one by one accordding sending time in 24 hours except weekend and off time.
1. If your package has been lost, we will refund you all, please just let us know your order number;
2. To check if your package has been rejected by security cheking when pass X-ray cheking. If it was returned back, you will get full refund, or you can ask re ship.
That is what we always solve the problem.
If your problem still didn't solved, plesae send me your order number I will help you with that immediately.