Thumbnail of user wokkaj

Wokka J.

Contributor Level

Total Points
81

1 Review by Wokka

  • EFun.top

3/22/16

Don't waste your time or be enticed by "cheap prices"... These guys are a pathetic joke.
First off, half the products they do not actually have in inventory whatsoever. There "pre release" is a scam. They take your money for products they don't actually have. Once the product is "released" they then email you explaining the "manufacture discontinued product", they then will tell you to buy something else and a refund will take 3-4 months. (They know anything after 30 days is non returnable and you are screwed, so they buy time) They essentially get hundreds of "pre release" customers taking their money and then find ways not to return the money or have you use it as a "credit". (basically doing anything to keep your money). Secondly, I have ordered from them (vaping mod) and they send me some defective clone that obviously is not original. I wanted a return (less than 7 days after I received product) they then asked me to send a 10 minute video of the problem. (which I laughed at). I did send them pictures of the problems and the only reply I got was "Thats not good, use another battery" THEY WILL FIND ANYWAY NOT TO REFUND YOUR MONEY! I had to open a pay pal dispute in which pay pal stopped their funds and they lost the case. Save yourself a headache and DO NOT use these guys. I also want to mention that manufactures will NOT warranty products purchased from Efun.top (obvious reasons)

Thumbnail of user richardl112
Richard L. – EFun.top Rep

Sorry to hear that. I want to say something about this:
First, Pre-sale is the product that not in stock now, and we will offer an estimate delivery time according factory. If there is any change from factory we will inform our customers at the first time. According our pre sale policy, if you don't want the pre sale item, then you can ask refund or change to other items. NO ONE refund has been over 48hours, this is the rule of our refund policy, and we didn't ask any ship back if your item is recived as a defective in 7 days. What's more, we sale most authentic items, but also some other clone items which are ALL CLAIMED in website it is Authentic OR ClONE. Plesae check infomation carefully before you order that.
Second, Every merchant has his own replacement or refund policy. What we need is a video to show that problem to us, this is a very normal require and once we checked, we will refund or send replacement immediately. I don't know why you are so angry with that if your video cannot show the problem clearly.
Thirdly I want to say why factory don't offer warranty policy for efun, but EFUN has offer warranty to your guys:
As you know, efun top has the supper bottom price for you guys which is against factory sale rule, however, we are always doing our best to get the premium goods at high price, sale it with low profit, to offer good service, warranty. We do all these for customers, but it harm factories benifits. They are angry with us, but they have no idea about us. This is why we stay here, always, best price, best service, honnest itmes. We are so disappointed that we do that as the normal process but maybe our customers didn't use fitable words that made you so angry with us. Here I appologise to you for all inconvenience, but i cannot agree with your words on efun.top. Thank you and have a great day!

Wokka Has Earned 1 Vote

Wokka J.'s review of EFun.top earned a Very Helpful vote

Wokka hasn’t received any thanks yous.

Wokka doesn’t have any fans yet.

Wokka isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user kathleenc343
12/21/19

I ordered a Warwolf e-cig mod back in the first week of October from Efun.top. It took well over...

Thumbnail of user wongc25
Wong C. reviewed EFun.top
9/14/19

Get no reply from them. Account banned without reason and can't even contact then and ask for...